Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11469998June 19, 2022
ENGINE
Engine has no oil less three months since last oil change, vehicle did not have any type of low oil notification, car just stopped engine locked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469875June 18, 2022
UNKNOWN OR OTHER
Car has randomly and completely shut down while driving (electrical components flash on the interior) with no ability to accelerate on four different incidences on 05/18/22, 05/19/22, 05/27/22 and 06/17/22. Requested an appointment at my dealership to have the car inspected on 06/01/22 but was called 2.5 hours before the appointment on 06/18/22and informed that they could not inspect on the day I had selected. Without the ability to accelerate, had to coast to the side of the road to stop. To reset the vehicle, the vehicle has to be placed in park, shut off, and restarted. Three of these instances were in the city with very little room to pull over and one instance was on the highway at 65 mph and I had to navigate across two different lanes of traffic without the ability to accelerate. There have been no warning signs before the instances occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469901June 18, 2022
SEAT BELTS, EXTERIOR LIGHTING
Drivers seat, seat belt at the lap tightens while driving to the point it is brusing hip bones. Even if someone loosens it, the seat belt automatically tightens up to the point it is dangerous in a collision because it can cause internal injuries or more severe injuries. The seat belt design is flawed in that it pulls extra belt from only from the top, so the bottom of the lap belt is fixed and that part is getting too tight and cannot be consistently comfortable or loose enough that it does not bruise or cause injuries to hips and laps. The issue has been ongoing and a major concern. I have contacted Hyundai who said it may or may not be under warranty but expected for me to pay for a visit to the shop to find out when this is a safety issue. Secondly the headlight system keeps failing. What I mean is the left driveres low beam/regular headlight continually burns out despite replacement with new bulbs. The passenger side lo beam/ regular headlight burned out recently and when replaced with the correct light bulb the regular setting for headlights no longer adequately lights the road despite bulbs being installed correctly and exactly as instructed. The lights now face down and are very low. We have changed out the bulbs with different brands and have found the same issue so it has to be an issue with the headlights themselves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469714June 17, 2022
AIR BAGS, UNKNOWN OR OTHER
Air bag light on dashboard Esp light comes on and off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469776June 17, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469778June 17, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 35-40 MPH, the contact noticed an abnormal burning odor before the vehicle stalled. The check engine warning light and other unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The contact stated upon opening the hood, she smelled a strong burning odor. The local dealer was contacted and informed the contact that they could only complete the open recall repairs on the vehicle before July 2022. The manufacturer was not notified of the failure. The failure mileage was approximately 90,409.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469790June 17, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The driver's side front door and rear door lock actuators failed in both the doors and you are unable to open the doors from the exterior of the vehicle after the doors have been locked. The only way to open them is to go around and open them from the inside of the vehicle. This is a major safety concern due to not being able to quickly access the vehicle from the outside to get someone out of the car if it was to be involved in a wreck/on fire. As a first responder this is a situation that I have encounter in my work experience and could be the difference in someone living or dying in a collision. This issues is well documented online and with the dealership when I called to discuss it with them. This part does not have any warnings before it fails and one day it just stops working. Our vehicle is a 2016 and has around 50,000 miles so it is not old by any means. I have not had any of the parts examined by anyone such as the insurance company but I am a police officer that is trained in Advance Crash Investigation and Crash Reconstruction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469833June 17, 2022
ENGINE
The contact owns a 2014 Hyundai Tucson. The contact stated that while her husband was driving approximately 10 MPH, the engine seized and the vehicle inadvertently lost motive power and stalled. The driver pulled safely to the side of the road. There were unknown warning lights illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure. The dealer informed the driver that there was a part installed in the vehicle that electrically shut down the vehicle. The engine was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469838June 17, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear door will not open from the inside or the outside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469530June 16, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469592June 16, 2022
SERVICE BRAKES
There is a recall on my vehicle that could cause it to catch fire whether parked or being driven. Hyundai has yet to provide a remedy for this issue and this vehicle is my primary transportation. I have been made aware of instances where other vehicles have caught fire that are under this same recall. I have children and this is taking too long for a remedy. I have also contacted Hyundai dealership and Hyundai Customer Care in regards to getting into a safer vehicle and have not been offered any assistance in this regard. I am being told that this will be just like any other trade in and the current cost of the same model is much higher. If Hyundai is not providing a remedy in a timely manner, there should be some soft of recourse so that owners are not driving unsafe vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469673June 16, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact stated that there was a stopping distance delay while driving and coming to a complete stop. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469352June 15, 2022
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The contact took the vehicle to a local dealer and had a recall remedy completed. The contact stated that three days later while driving 70 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The contact stated that the low oil pressure warning light was illuminated. The contact was able to park at a nearby parking lot and checked the oil level and saw that the level was low. The contact added one-fourth of a quart of oil and restarted the vehicle but heard an abnormal noise. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 180,000. The consumer stated the replacing the engine costs $12,000 and this is the 2nd vehicle destroyed with an oil incident. This has cost her 2 engines, oil change, and a engine switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469409June 15, 2022
ENGINE
Shortly after purchasing this vehicle I noticed I was using more oil than I had in other vehicles in the past. I thought it may have been normal for this different type of vehicle. The longer I owned this vehicle the more oil it consumed. I became worried and asked my brother who is a mechanic and he said sometimes turbos go through extra oil. It then got to the point I was going through close to a quart a week. I then was driving down the highway and my engine stalled and quit. Come to find out I had somehow been getting gas into my oil and it ruined my engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469436June 15, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear driver side door handle does not open, seems to be a safety issue with this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469149June 14, 2022
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469186June 14, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469258June 14, 2022
ENGINE
My engine just started making a really loud noise and I lost all power to it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468931June 13, 2022
ENGINE, SERVICE BRAKES, UNKNOWN OR OTHER
I currently represent Mr. Jeffrey Harvey as his attorney. Hyundai has failed to provide a remedy for more than four months for Mr. Harvey's vehicle. The recall campaign has not sent further instructions or details about the proposed remedy for the problem with the vehicle. Please advise as to exactly how long Hyundai has to come up with a remedy for the vehicle, and what exactly the options are for reimbursement of out-of-pocket expenses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468959June 13, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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