Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11472999July 8, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The car doors don’t open even after unlocking. I can hear and see the door is u locked but the door doesn’t open from outside. Unable to open the door and get my kid out in case of emergency
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472725July 7, 2022
ENGINE
I was driving my vehicle down the road when all of a sudden I started to lose power and my motor started rattling so I pulled over and cut the car off and I had it towed to a repair shop where they said it was a recall on my engine and my warranty wouldn't pay for my vehicle to get fixed because of the recall so I called capital Hyundai in Montgomery and they saying it's gonna be 5-6 months before my vehicle can get checked out and how do I supposed to get back and forth to work and they telling me they can't do anything about getting a rental and I would have to pay for it out of my pockets
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472814July 7, 2022
ENGINE
The vehicle has 81,000 miles with regular oil changes. We purchased as a certified pre owned with 45,000 miles on the vehicle. The car had been running perfectly. Last weekend the car was making an awful noise. Today the mechanic tells us the lower unit is knocking and the motor will need replaced. There is no way this should be happening at this mileage especially since the car has been regularly serviced. Hyundai is not even interested in repairing the vehicle, went straight to trying to get me to trade it in. We could have been stranded or killed on the highway and with all of the other complaints about this motor, I can’t believe there hasn’t been a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472817July 7, 2022
POWER TRAIN
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the contact was unable to move the gear shifter. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed as a failure with the shifter cable. The dealer indicated that the vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472514July 6, 2022
ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 55 MPH, the vehicle lost motive power and decelerated. Additionally, the vehicle was making a ticking sound which became a loud knocking sound. Additionally, the engine was revving however, the vehicle was decelerating. The contact stated that there was no warning light illuminated. The contact pulled off the highway safely and then drove the vehicle to her residence. The contact's husband then drove the vehicle to an independent mechanic who diagnosed that water had entered the engine cylinders and determined that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the independent mechanic that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472522July 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472648July 6, 2022
POWER TRAIN
Transmission jerks and shakes intermittently while slowly moving forward, can shake very violently, for example, waiting in line or at a stop light with foot on brake/slow release.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472372July 5, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle was making a knocking sound and started decelerating. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact stated that the check engine warning light was illuminated. The contact pulled the vehicle safely off to the side of the road and left the engine running. The contact checked the dipstick and observed that there was no oil in the engine. The contact drove the vehicle back to her residence and later the vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472375July 5, 2022
POWER TRAIN
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 35 MPH, the vehicle was not shifting properly causing the vehicle to overheat. The vehicle was towed to the dealer and the transmission fluid tank was replaced; however, the failure reoccurred. The dealer was contacted but was unable to schedule an appointment. The manufacturer was contacted; however, the contact was not able to reach a representative. The failure mileage was 9,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472261July 4, 2022
ENGINE, UNKNOWN OR OTHER
This car was bought in 2019 from Car Max. Every few months, I get a check engine light and was part of a recall notice. I went to Hyndai Dealer CMA's Colonial Hyndai in Chester VA 23831 with the recall notice. They gave me a receipt that there are no issues on 17th May 22which was incorrect. My check engine light keeps coming on for an oil change and I had an emergency travelling from Viriginia to Atlanta and have to pull over to the closest repair shop where they indicated that recall issue was not resolved as the engine was consuming more oil faster resulting in the check engine light. I was surprised to hear that as the dealer indicated that there are no issues with regards to the recall. This was unacceptable from a dealer who was supposed to diagnose the problem and let the customer know that the engine problem still exists and you need to have engine oil changed every 2 months. If an engine recall indicates the engine requires a replacement they should have done an honest job and not fill the engine oil and let the customer know that there are no issues. I have all the documentation from the dealer that no issues were found but every day I drive, I am worried that car could stop anytime which is unnecessary stress owning this car. Any help in escalating this issue with the dealer or Hyundai in doing the right thing for their defective manufacturing will be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472180July 3, 2022
ENGINE, SERVICE BRAKES, UNKNOWN OR OTHER
The first time while driving my engine seized on my 2014 hyundai tucson I had a loaner from the dealership for almost a year. They were waiting for a new engine to come from Korea to California to Pennsylvania. The second time while driving the car got extremely hot and oil was squinting everywhere the third time a recall on the engine they took my car feb 25, 2022 it sat at the dealership for almost 6 months telling me my Vin was taking off the recall list I packed my suv up 2 days. It went on silent came out so horribly loud, it was hot from behind and the side. The cR is not save to drive the man working there said so.i have been dealing with hyundai America internal affairs since feb. Now I have a lawyer. This is so messed up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472109July 2, 2022
SEATS
Our Hyundai Tucson was hit from behind in a multi-car collision at approximately 30 mph and front driver and passenger seats collapsed to the reclining position
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11472147July 2, 2022
SERVICE BRAKES
It’s been 5 months since the recall campaign was initiated and the parts still aren’t available to complete the repair. The recall number is 22V-056
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471949July 1, 2022
ENGINE, UNKNOWN OR OTHER
I have a Hyundai 2018. I bought it in 2019 with about 64,000 miles on it. I keep up with all the maintenance on my SUV. I noticed once I moved from Illinois to Florida, after having the car for a year, it started consuming a lot of oil. I've never had an oil leak anywhere on the car. In November of 2020 I went to Take 5 to get my oil changed and the mechanic said make sure to check my oil often because my truck burns a lot of oil. I'm find myself putting oil in my truck once a week. Every 500 miles it needs oil. The crazy thing is, is that the oil light never once came on. The engine light will come on. I went to a recall appointment 2 weeks ago, which was the same day I got my oil changed June 11, 2022, and I told them about this issue and they did nothing. By June 23rd I needed more oil! I see California has a lawsuit about this issue. I want to trade in my truck because this is costing too much money feeding this truck gas and now oil!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472035July 1, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472067July 1, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Driver side door doesn’t open after unlocking unless you yank on handle 10+ times, and now driver side window no longer goes up. Motor works for window to go down but not up, so it is now a safety concern! A quick Google search reveals countless 2016 Hyundai Tucson owners experiencing the exact same thing- and always with the driver door only.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471722June 30, 2022
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471922June 30, 2022
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Air Conditioning Unit is not working properly. I am spending over 1500.00 to have the defective unit replaced. I find it unreasonable that I should spend that amount to repair something that the company should include in a recall campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471479June 29, 2022
POWER TRAIN
Put car in drive and it does not engage and will not move. It acts like it is still in park. However, the reverse gear does operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471495June 29, 2022
POWER TRAIN
The dual clutch transmission is malfunctioning. The car is lurching when accelerating, failing to accelerate and/ or delayed acceleration, and shaking/ shuddering terribly. The car is available for inspection upon request. My safety as well as others is at risk because there have been multiple incidents where the car's accelerator wouldn't engage when going 70+ mph on the interstate almost causing an accident. The car also lurches and shakes terribly. Yes the problem has been confirmed. The problem has been inspected on similar cars having the same problems but not mine specifically. There were no other warning lamps, messages, or other symptoms of the problem prior to the failure. The problems first appears May 14, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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