Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11471514June 29, 2022
ELECTRICAL SYSTEM
Rear driver side door will not unlock either by electronic or manual manuvers - Locked in senario. Passenger door wont unlock electrinically but manually can open with handle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471310June 28, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471323June 28, 2022
ENGINE
Vehicle vehicle slowed down from 65mph to 35mph suddenly on freeway. This happened 4 times. 3 times engine light went away after vehicle was shut down and restarted. 4th time repair light came stayed on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471196June 27, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open from inside or outside of the vehicle. The contact had spoken to the dealer and was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471253June 27, 2022
SERVICE BRAKES
I recently purchased a 2014 Hyundai Tucson from Carmax in Oxnard. The safety recall notice was not disclosed to me until I was signing the purchase documents. I've called Hyundai and they have stated there is NOT currently a fix for my VIN number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471041June 26, 2022
STRUCTURE:BODY
REAR PASSENGER SIDE DOOR WILL NOT UNLOCK/OPEN. CANNOT BE UNLOCKED BY ANY SWITCH. FROM INFO I HAVE BEEN ABLE TO FIND THIS COULD BE A VERY DANGEROUS SITUATION. I HAVE NOT BEEN TO THE DEALER OR CONTACTED THE MANUFACTUER. NO WARNING LIGHTS OR ALARMS HAVE BEEN ACTIVATED BY THE VEHICLE.O6/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471037June 26, 2022
UNKNOWN OR OTHER
The sunroof exploded outward, after being driven earlier in the day then parked in our garage. We went to pull it out of the garage again and didn’t even leave our driveway and the sunroof exploded. Researching the issue seems to have uncovered an existing problem with Hyundais that the manufacturer has not taken responsibility for yet. Seems like the government should get involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470943June 25, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
When I go to accelerate my vehicle it does not accelerate properly. It actually slows down to the point of almost stopping. It is very dangerous when I am getting on the highway. I have had cars almost rear end me due to this issue. I travel with my children in this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470824June 24, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not available. The contact stated while driving 60 MPH, the vehicle stalled and lost electrical power inadvertently. There was no warning light illuminated. The contact was able to veer to the shoulder of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer who informed the contact that it would take 7-10 days to diagnose the vehicle. The contact stated that other unknown dealers were contacted and the contact was informed that there was no earlier availability to have the vehicle diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that they would follow up with her within 3-5 business days. The vehicle was not diagnosed or repaired. The failure mileage was approximately 119,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470597June 23, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
There is an open safety recall on my vehicle, which has been in place since February 2, 2022. At this time, Hyundai has advised that they have no remedy and don't know when they WILL have one. Since this defect poses a potential fire threat, they advise to "park outside away from structures". I feel that 4 months is more than long enough for them to have a remedy in place. Parking my vehicle outdoors, far from structures, indefinitely is unreasonable. What recourse do we as consumers have against this? Is there anything I that can be done to fix this from your side? I was previously a very satisfied Hyundai owner, but after this I no longer have confidence in them and will no longer do business with them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470705June 23, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated while driving 40 MPH, she heard abnormal knocking sounds coming from the engine. There was no warning light illuminated. The contact stated that the knocking sounds became louder while depressing the accelerator pedal. The contact was able to continue driving, however, the failure reoccurred increasingly and the vehicle stalled several times while driving. The check engine warning light was then illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the repair could not be completed under NHTSA Campaign Number: 21V727000 (Engine) as the contact failed to complete oil changes on the due dates. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470782June 23, 2022
ENGINE
Driving home doing about 70 mph, i perchased this vehicle directly from a Hyundai Dealership, (112,445 at time of perchase) I had the vehicle for about a month and half, the vehicle did not give me any warnings until it randomly started to rev high while on the highway and very quickly after that I heard a clanking noise and my dash lights came on and my car filled with white smoke I had to pull over and there was oil all over the back of my car, the dealer never told me exactly was was wrong (after it was fixed) with it besides it happened near the engine block, there have been reports of this engine breaking (Hyundai Theta II 2.4L) due to faulty connecting rod bearing in the engine that may starve themselves of oil (there is actually a pending lawsuit for oil consumption) I believe this is what caused my engine to go. They gave me a different engine with 16,000 miles less (it has yet to break) At the dealership (where I bought it from)it took about a month and half to get it back it was “inspected” by my extended warranty and Hyundai mechanics, I was left without a loaner for two weeks and paid 106$ out of my pocket for a faulty engine, the dealership was kind enough to cover a big portion of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470392June 22, 2022
ENGINE
While driving down road the engine just quit running. There has been an issue with this type of engine in the past that I was not told about. It's the 2.0 and 2.4 theta engine that's equipped in this year model Hyundai. By the engine just quit running it could have been ending up fatal but thankfully it wasn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470466June 22, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470476June 22, 2022
SERVICE BRAKES
Hyundai Motor Company, the manufacturer of my 2014 Tuscon, has exceeded a reasonable amount of time to provide a remedy for NHTSA Campaign Number: 22V056000 (recall 218). According to documents published on the NHTSA website, investigations relating to this recall have been ongoing since Sept. 2020. It is also stated that owners of affected vehicles were notified in March 2022. The "Dealer Best Practice" document (see attached) states that 14-15MY Tuscon owners would be notified in May 2022 that a remedy for their vehicle is still under development. I have not received any notification regarding this recall. Upon learning of the recall while scheduling maintenance, I contacted the manufacturer asking for a proposed date for a remedy, but they have failed to provide me with one or explain to me any options for alternative remedies. Vehicle manufacturers are required to both notify vehicle owners of recalls and provide a date for which a remedy will be available (Code of Federal Regulations Title 49, Subtitle B, Ch. V, Part 577). Due to the risks associated with this recall and the other safety recalls affecting Hyundai models, I have lost faith in Hyundai Motor Company and no longer feel safe having my current vehicle in my possession. I would like to request a refund of the purchase price of my vehicle in accordance with state and federal laws.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470182June 21, 2022
ELECTRICAL SYSTEM
The driver side passenger door will not open with pulling on the door handle multiple times, about 10+ tries with a lot of force to get the door open. This is not a lubrication issue, I have lubricated the locking mechanism and is hasn't helped at all. Imagine if the car rolled over and was on fire and this door wont open, its terrifying to think. There are no warning lights, the only way I found out that this was a widespread issue was on a car forum. I imagine that this is happening to many others, but they are not reporting it. Just to be clear, this isn't a door lock actuator issue, the locks are unlocking and locking just fine, there is a fatal flaw with the latching mechanism.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470193June 21, 2022
UNKNOWN OR OTHER
Significant windshield cracked with no impact causing visibility issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470025June 20, 2022
UNKNOWN OR OTHER
Window regulator on the front passenger side window is no longer working after just over 50,000 miles. Window regulator on the front driver’s side does not always work. I was quoted that it would be a $700 repair by the dealer. Front passenger side window is being held up by card board stuffed inside the door (the dealer’s advice). Door lock actuator on the front passenger side door does not allow you to open the door from the outside when unlocked. Both issues are serious safety concerns if the car were to be in an accident. Both issues are very common with this make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470071June 20, 2022
ELECTRICAL SYSTEM, ENGINE
I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11470161June 20, 2022
ENGINE, ELECTRICAL SYSTEM, STEERING
I took in my 2017 Hyundai Tuscon after the engine had stalled while driving. While in the shop, the engine was replaced which was part of a recall (Campaign 209) and also recalls 195 and 966 was addressed. After the repairs and driving home from the dealership, the engine and air conditioning started making weird noises and the following warning lights went on: ABS, power steering, and electronic stability control. When this happened, steering became difficult. We brought the car in the shop, but they denied there was any problem. Within two days after brining the car back to the dealership, the same problem occurred. And now the car will not even turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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