Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11474967July 20, 2022
ENGINE
The contact owns a 2015 Hyundai Tucson. The contact stated while driving approximately 75 MPH, the vehicle decelerated to 35 MPH and began to jerk and shake. The contact pulled off of the highway as the engine seized. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a dealer where the vehicle was diagnosed with rod bearing failure. The dealer determined that the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474828July 19, 2022
UNKNOWN OR OTHER
Three of my windows stopped working within a few weeks of each other in June 2022 and July 2022. My car has approximately 19,000 miles on it. I took it to the dealership and they said that the window regulators need to be replaced. It costs $741 per window. This is a defect that is occurring with this car's make, model, and year. There are many online forums where other owners of the exact same type of vehicle are experiencing this failure. For example, in this forum there are over 10 owners that have the same issue. Many owners of this car are unable to open their windows anymore unless they can afford to pay the high cost per window. This is putting people's safety at risk because, 1) your car's windows are an emergency exit point if you are in an accident and your doors are nonfunctional, 2) you can't communicate with law enforcement during a traffic stop which puts the officer at risk and yourself because you have to open your door when you can't roll your window down, 3) children in the back seats can't breathe well from the strong wind in their face when the window is stuck rolled down while you are driving. Also debris can fly into the car because the window is not rolled up while driving. Please consider these safety concerns and investigate the fact that there are so many of these cars experiencing this exact defect that is causing multiple windows to fail. This is one website with many forums that report this window failure with this exact type of car: https://www.hyundai-forums.com/search/1269536/?q=windows+tucson&o=relevance Thank you in advance for your time to investigate this concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474632July 18, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear passenger door will not open from either inside or outside. You can hear the lock click and the latch moves to unlocked but the door will not open when handle is pulled. This is a HUGE safety issue as anyone in the back seat CANNOT get out in case of an emergency and no one on the outside can get in! The issue began on 7/13/22 when the respective door seemed to "stick" but opened. On 7/14/22 it would not open AT ALL from either outside or by pushing from inside. I called the dealership and was told because my car was 5 years and 2 months old (but less than 60,000) it no longer fell under the manufacturers warranty. This is not a wear and tear issue. This is a complete SAFETY issue that needs to be considered for a recall and my own research has shown that this is a KNOWN issue with Hyundai vehicles lock actuators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474262July 16, 2022
ENGINE, POWER TRAIN
This car is burning oil and locking up the engine while driving. This has happened multiple times now! I am changing the oil every couple two thousand miles instead of 3000, and sometimes even sooner than that. I was on the interstate a couple of times and the car will not accelerate. This is a danger to myself as well as other drivers. Why is this not being investigated??? Looking through the complaints, it has been happening to so many people and no one is doing anything about it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474270July 16, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
2019 Hyundai Tucson I purchased 13 months ago with a mere 5, 241 miles on it., (Currently 29k mi) from Bert Ogden Subaru/Mazda in Edinburg, TX. On 6/26/22 it Started Shaking violently then "rodknocking" and finally failing in middle of major, high-traffic hwy. Near causing accident. NOwarning lights, check engine lights, oil lights, etc. Car was towed to Tipton Ford Hyundai, in Brownsville, TX. As it urns out (through my own research), my vin# falls under a recall issue that was not fixed prior to purchase nor disclosed to me, re:"engine monitoring and logics warning system failure". More importantly, 2) There are several class-action lawsuits underway, one settled, in which Hyundai was found liable for faulty "class II Theta Engines" and a suit involving "GDI NU 2.OL" (same as my vehicle) leading to rod knocking sensor failure, premature worn bearings and even cars catching fire! This is a no-brainer situation in which hyundai should be replacing my engine as ordered, but instead they are claiming, vehicle "neglect" (all maint. receipts were provided)and rejecting claim(which seems to be their m.o. based on similar complaints / civil filings that are ALL OVER THE WEB) and dealer says Im responsible for paying for new engine. Not sure who is responsible: the dealer I purchased from, for selling me a defective vehicle, the Hyundai dealer it was towed to, or Hyundai itself for denying what is a VERY well known liability on their part and apparently a widespread years-long issues with engine defects, recalls, suits, judgements, etx but have many court transcripts of consumers claiming Hyundai blaming thd customer for "neglect" to avoid replacing engine. I need legal help and advice. I HAVE to have car for work and dealer knows it and seems hyundai does, because they wont cover rental, wont provide "loaner" and seems dealer didnt even debate this with HMA because I purchased vehicle elsewhere. They just accepted Hyundai's denial and is now attempting to take advantage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474064July 15, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 60 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the oil warning light was illuminated and the vehicle would not properly accelerate. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474068July 15, 2022
ENGINE
I received a recall letter in the mail regarding the knowck sensor software. I took the my vehicle to the dealership on 11/09/2021, and the service center technician did an update on a code. On 01/19/2022. I was driving back to work at a rate of speed of 25 mph, when my engine light began to flash, my cars speed dropped to 15 mph and it wouldn't accelerate above that speed. I looked at the cars manual and it stated do not drive the car. I called a towing company and had it taken to Greenway Hyundai of the Shoals in Tuscumbia, Alabama. The dealership kept my car from 01/19/2022 until 02/07/2022 without a loaner or an update. The changed code p1326. 2 other incidents occured an no remedy. I am afraid to drive my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474156July 15, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle would stall upon depression of the accelerator pedal without warning. The contact initially took the vehicle to an independent mechanic where the catalytic converter, spark plugs, and coil packs were replaced. Eight months later, the failure returned and the same mechanic informed her that the evaporated oil had melted the catalytic converter and referred her to the dealer for assistance. The vehicle was then taken to the dealer on three separate occasions and each time the catalytic converter was replaced; however, despite the numerous replacements, the failure persisted. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 140,963.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474039July 15, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
2022 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO DEFECTIVE POWERLIFT GATE. THE CONSUMER STATED THE IT WOULD BE TOO DIFFICULT TO OPEN THE LIFT GATE IF TRAPPED INSIDE DURING AN EMERGENCY. THE CONSUMER STATED THE OCCUPANT SHOULD NOT NEED A "TOOL" TO RELEASE THE LIFT GATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473774July 13, 2022
TIRES, TIRES:TREAD/BELT
Kumho 225/60 R17 99H Original equipment tires on my Hyundai Tucson 2017. A little over a month ago we noticed a wobble in the front and I have a car at highway speeds and even lower speeds as well. When I removed the front passenger tire to inspect it I noticed there was bulging in the tread and the tire would not roll across the floor smoothly. I checked the rear passenger side tire at the same time and it also had bulging in the tread and would not roll smoothly across the floor without tipping over when it hit the bulge. I believe these tires should be recalled along with the other batch of Kumo tires from the same time. That have already been recalled. I took the car into the local Hyundai dealer in Anchorage and had a new set of tires put on a couple days ago and the service personnel at the dealership can verify that these tires are defective. I have the tires in my possession and would be happy to turn them in to be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473490July 12, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Locks and Latches have stopped working. My rear passenger and driver side latches do not open. It is a safety hazard for anyone riding in my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473503July 12, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The local dealer was contacted and scheduled an appointment for the repair. The contact stated while driving 40 MPH, the vehicle stalled without warning. The contact stated that the battery and the low oil warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000. The consumer stated she has been waiting for almost 4 months just for the vehicle to be examined.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473365July 11, 2022
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473454July 11, 2022
UNKNOWN OR OTHER
Safety Issue 2022 Hyundai Tucson: All cars I have previously owned had a safety feature that alerted me through a continuous dinging or beeping sound immediately if a door was left open and the car was put into gear. I unknowingly became reliant on this feature because I have young children that sit in the back seat. If I did not see that a door was open, the car would alert me through sound before I could drive off with a door open. The Hyundai Tucson only has this safety feature for the driver’s door, but not for the passenger door, rear doors or lift gate. While the small screen in front of the steering wheel shows a visual that a door is open, an alert beeping sound does not happen. The incident: My two children got into the back seat and I was already in the car. I thought I heard both doors shut but I did not turn around to check. I put the car into reverse and immediately looked at the backup monitor and did not look at the screen behind the steering wheel. There were no indications on the back up monitor or any audio alerts to indicate anything was wrong. I slowly backed up at 1 to 2 mph just taking my foot off the brake to exit my garage. Then the car was jolted to a stop and I put on the brake. When I looked behind me, I saw the driver’s side rear door was jammed into the side of the garage because my son had not closed the car door all the way. The door frame was slightly bent and about 6 inches of metal bent inward almost an inch by the latch so it could not shut. Luckily my son had his seatbelt on when this happened and was not injured. I think an auditory alert is a necessary safety feature on ALL doors (not just the driver door) to prevent this or something worse from happening. I assumed this was a standard safety feature on all cars to prevent people from falling out of cars and losing car doors while driving. I did take the car to the dealership to see if it was a setting issue, but they determined this is how the car was designed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11473092July 9, 2022
ENGINE
While driving the vehicle suddenly went into a limp mode and had a flashing check engine light. The vehicle was in limp mode for approximately a half mile prior to having complete engine failure and shutting off completely. Vehicle has always been properly maintained. Dealer confirmed engine is seized. A manufacturing defect with the Theta II engine caused the premature engine failure. If this occurred on a major highway myself and other motorists would be put at a significant risk as there was limited time to act and find a safe place to roll to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473099July 9, 2022
ENGINE, POWER TRAIN
Engine failure due to connecting rods issue. Engine began to smoke while driving with no warning, had complete engine failure and had to have vehicle towed to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473107July 9, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Passenger side front door lock intermittently does not unlock either by pressing door handle or remote control. Passenger can be trapped inside of vehicle in the event of an emergency egress being needed. Problem is intermittent for now, but growing in frequency!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472863July 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472869July 8, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated that the rear driver’s side door latch would not unlock and could not be opened from inside or outside of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472965July 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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