Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10676726January 20, 2015
FUEL/PROPULSION SYSTEM
IN AUGUST 2013, THE GAS GAUGE ON MY 2007 SANTA FE STARTED ACTING STRANGE. (61000 MILES ON THE VEHICLE). WHEN I WOULD FILL UP THE GAS TANK, THE LOW FUEL LIGHT WOULD COME ON AND THE FUEL GAUGE WOULD SHOW EMPTY. AFTER DRIVING ABOUT 50 MILES, THE LOW FUEL LIGHT WOULD GO OUT BUT THEN THE CHECK ENGINE LIGHT WOULD COME ON AND THE FUEL GAUGE WOULD SHOW PARTIALLY FULL. THIS WENT ON FOR ABOUT A MONTH AND THEN MY SANTA FE WAS DUE FOR ITS ANNUAL PENNSYLVANIA STATE INSPECTION. I TOOK IT TO MY LOCAL MECHANIC WHO SAID IT WOULDN'T PASS THE INSPECTION WITH THE CHECK ENGINE LIGHT ON AND THE CODES SHOWED THE FUEL GAUGE SENSORS WERE BAD. BOTH FUEL GAUGE SENSORS WERE REPLACED BY MY LOCAL MECHANIC (NOT HYUNDAI) FOR ABOUT $290. I'VE READ MANY COMPLAINTS ABOUT THIS ISSUE BUT HAVE SEEN NO RECALL FROM HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676381January 19, 2015
FUEL/PROPULSION SYSTEM
FUEL SENSORS FAILED CAUSING FUEL LEVEL TO READ EMPTY EVEN WITH A FULL TANK. ALSO TRIGGERED CHECK ENGINE LIGHT. HYUNDAI IS WELL AWARE OF THE PROBLEM BUT REFUSES TO ASSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676435January 19, 2015
SERVICE BRAKES
IN REFERENCE TO ANOTHER COMPLAINT, 10670197: THE ABS TONE RINGS, THE TOOTHED WHEELS ON THE END OF THE AXLE, RUST AND CRACK. THIS IS WHAT CAUSES THE INTERMITTENT PUMP ACTIVATION AND UNSAFE BRAKING CONDITION. I TOO HAVE NOTICED THAT THIS SITUATION HAS CAUSED RECALLS ON NEWER VEHICLES BUT NOT THE 2002. THIS MAY BE DUE TO THE FACT THAT THE ABS WAS INTRODUCED LATE IN 2002 AND MAY BE 2003 EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676530January 19, 2015
UNKNOWN OR OTHER
I GOT A RECALL LETTER IN THE MAIL ON SEPT. 19, 2014. I CALL THE PEOPLE ABOUT THE LETTER BUT NO ONE GOT BACK TO ME ABOUT THE RECALL. I NEED TO KNOW IS MY CAR IN DANGER OF HURTING ME OR MY FAMILY. I WOULD LIKE TO KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676534January 19, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
CAR RACES AT IDLE WHILE IN PARK OR NEUTRAL TO 3,500 RPM. WHILE IN DRIVE OR REVERSE THE CAR CONTINUES TO RACE BUT AT A LOWER LEVEL(1,200-1,500 RPM). THE CAR SURGES WHILE BRAKING REQUIRING HARDER PEDAL PRESSURE THAN NORMAL. RACING IS CONTINUOUS AT ALL SPEEDS REQUIRING LESS ACCELERATOR PRESSURE THAN NORMAL. A COMPLAINT WAS FILED TODAY 1/19/15 WITH HYUNDAI AND A CASE # 7614630 WAS PROVIDED. THIS OWNER EXPRESSED HIS CONCERNS TO HYUNDAI REPRESENTATIVE WITH SAFETY OF CAR DUE TO RACING AND SURGING ESPECIALLY UNDER WET OR ICE CONDITIONS. THE REP. SCHEDULED A SERVICE APPOINTMENT WITH THE HYUNDAI SHREWSBURY, NJ DEALERSHIP FOR 1/22/15. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676332January 18, 2015
FUEL/PROPULSION SYSTEM
CAR STALLED ON HIGHWAY OUT OF GAS. GAS GAUGE SHOWED HALF TANK. DANGEROUS SITUATION, STUCK IN MIDDLE LANE OF BUSY HIGHWAY, TRAFFIC PASSING ON BOTH SIDES ABOUT 65 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676353January 18, 2015
SUSPENSION, STEERING
THE VEHICLE DRIFTS FROM SIDE TO SIDE AT SPEEDS ABOVE 40 MPH. I'VE TAKEN IT TO THE DEALERSHIP, THEY SAID THERE WAS NO PROBLEM "ITS PROBABLY JUST THE DIFFERENT DRIVING MODES ON THE STEERING WHEEL." THEY SUGGESTED TO DRIVE IN "SPORT" MODE WHICH DOESN'T HELP.THIS IS A MAJOR CONCERN BECAUSE ITS A HUGE SAFETY ISSUES AND IT MUST BE ADDRESSED. THERE ARE TOO MANY COMPLAINTS ON THE INTERNET FOR THIS PROBLEM TO BE IGNORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673002January 16, 2015
FUEL/PROPULSION SYSTEM
AS I CAME TO A STOP, I NOTICED THAT MY FUEL GAUGE WAS FLUTTERING UP AND DOWN. THEN MY FUEL LIGHT CAME ON AND I KNEW THAT I HAD JUST FILLED THE TANK THE DAY BEFORE, SO I HAD PLENTY OF GAS. SINCE THEN IT HAS BEEN VERY ERRATIC, BUT MOSTLY SHOWING THAT I'M ON EMPTY. THE ONLY WAY TO KEEP TRACK IS ON MY TRIP METER BUT THAT CAN BE A LITTLE WORRISOME--I'M ALWAYS WORRIED THAT I AM MISCALCULATION. MY CHECK ENGINE LIGHT IS ALWAYS ON NOW TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676156January 16, 2015
STEERING
THE CAR FEELS VERY UNSTABLE WHEN DRIVING DOWN THE HIGHWAY. IT WONDERS ACROSS THE ROAD AND I AM ALWAYS TRYING TO CORRECT WITH THE STEERING WHEEL. I TRADED IN MY 2011 SANTA FE LIMITED AND THE STEERING WAS EXCELLENT ON MY OLD CAR. SO I AM VERY UNHAPPY AND DON'T FEEL VERY SAFE DRIVING MY NEW 2014 SANTA FE SPORT. I HAVE ALSO EXPERIENCED THE FEELING OF IT SWAYING AS REPORTED BY OTHERS TOO. THERE ARE MANY OTHER COMPLAINTS ON THESE SAME ISSUES AND THEY NEED TO CORRECT THESE UNSAFE ISSUES. THE BLIND SPOT ON THE RIGHT REAR IS PRETTY BAD TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672655January 15, 2015
FUEL/PROPULSION SYSTEM
FUEL GAUGE IS FREAKING OUT. THE GAUGE IS FLUCTUATING ERRATICALLY AND THE FUEL RANGE IS IMPACTED AS WELL. A BIG CONCERN WHEN YOU HAVE A WIFE A CHILDREN THAT ARE TRAVELING IN THE CAR AND YOU DON'T KNOW YOUR FUEL SITUATION. PLEASE RECALL THIS ITEM IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672683January 15, 2015
FUEL/PROPULSION SYSTEM
PULLED INTO GAS STATION WITH A HAIR UNDER A 1/4 TANK OF GAS, SHUT OFF ENGINE AND HAD THE ATTENDANT FILL THE TANK. AFTER THE FILL WAS COMPLETE I STARTED THE CAR ENGINE AND THE FUEL GAUGE READ "E" AND THE YELLOW LIGHT CAME ON. I MOVED THE CAR FORWARD, BACKWARD AND FORWARD AGAIN AND THE GAUGE MOVED SLIGHTLY OFF THE "E". I DROVE HOME THE GAUGE MOVE TO JUST UNDER HALF. I TURNED THE CAR OFF AND WHEN I STARTED IT THIS MORNING WITH THE REMOTE START THE GAUGE READ HALF A TANK BUT WHEN I PUT THE KEY IN AND TURNED IT THE GAUGE WENT TO "E" AGAIN AND THE YELLOW LIGHT WAS BACK. AFTER ABOUT 10 MINUTES ON MY RIDE TO WORK THE GAUGE WENT TO 1/4 TANK AND THE LIGHT WENT OFF AND SO FAR TODAY IT HAS STAYED THERE. BY THE LOOKS OF COMPLAINTS ON THE INTERNET IT SEEMS TO BE A PROBLEM HYUNDAI HAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672785January 15, 2015
AIR BAGS, SEAT BELTS
AIR BAG LIGHT HAS COME ON FOR THE DRIVER SIDE. MECHANIC IS TELLING ME IT IS A BAD SENSOR IN THE SEAT BELT HARNESS. COST TO REPAIR IS $520. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672872January 15, 2015
SUSPENSION
HYUNDAI RECALL CAMPAIGN 124/THE DEALER ORDERED THE FRONT COIL SPRING ON 12/16/2014 AND HAS NEVER RECEIVED IT. HYUNDAI CAN NOT TELL THEM WHERE THE PART IS AND HAS NOT BEEN HELPFUL IN LOCATING ANOTHER PART. A TIRE BURST DUE TO THE RECALLED PART SO THE CAR HAS BEEN SITTING UNDRIVEABLE AT THE MAGUIRE DEALERSHIP IN ITHACA NY FOR OVER A MONTH. AS A CONSUMER WE HAVE NOT BEEN ABLE TO GET ANY ANSWERS FROM HYUNDAI. THIS IS A RECALLED PART AND THEY ARE NOT MAKING ANY EFFORT TO FIX THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672379January 14, 2015
POWER TRAIN, STEERING
THE STEERING WHEEL VIBRATE IN EVERY CONDITION OF ROAD AND THE VEHICLE SOME TIMES TAKE TO THE LEFT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672410January 14, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIE ROD DETACHED FROM THE VEHICLE DURING ACCELERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671575January 10, 2015
FUEL/PROPULSION SYSTEM
I OWN A 2009 HYUNDAI SANTA FE, THE CHECK ENGINE LIGHT CAME ON WITH ODBII CODE P0464, FUEL LEVEL SENDER(SENSOR) UNIT MALFUNCTION "INTERMITTENT OPERATION". I NORMALLY REPAIR MY OWN VEHICLES AND HAVE REPAIRED CARS FOR MANY YEARS. THE ISSUE I HAVE IS THAT, ONLY ON RARE OCCASIONS SHOULD THESE FUEL TANK PARTS GO BAD ON A VEHICLE WITH LESS THAN 100,000 MILES ON IT. I'M NOW SEEING MORE AND MORE COMPLAINTS ABOUT THESE FUEL TANK ISSUES, CONSIDER A RECALL FOR HYUNDAI VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671591January 10, 2015
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE NO LONGER WORKS. THE FUEL GAUGE ALWAYS READS EMPTY NO MATTER HOW MUCH GAS THERE IS IN THE FUEL TANK. ALSO, PERIODICALLY THE FUEL TANK WILL NOT FILL TO CAPACITY. THE TANK TAKES ANYWHERE BETWEEN 16-19 GALLONS OF GAS AND PERIODICALLY THE PUMP WILL SHUT OFF AS IF THE TANK IS FULL WHEN THERE IS ONLY 10 GALLONS (MORE OR LESS) OF GAS. THIS IS A BIG PROBLEM NOW THAT THE FUEL GAUGE NO LONGER WORKS. OF COURSE THE MANUFACTURERS WARRANTY HAS EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671614January 10, 2015
EXTERIOR LIGHTING
I LIVE AND WORK IN THE CITY AND COUNTY, TUCSON, ARIZONA. IN THE COUNTY THERE ARE GENERALLY NO STREET LIGHTS AT ROAD INTERSECTIONS. MY NEW CAR (2015 HYUNDAI SANTA FE) DOES NOT HAVE ANY RUNNING LIGHTS ON THE SIDE THAT PROVIDE SIDE ILLUMINATION AT NIGHT. I HAVE HAD MULTIPLE INCIDENTS WHEN MAKING RIGHT AND LEFT HAND TURNS ONTO STREETS/ROADS WITHOUT STREET LIGHTS WHERE MY CAR'S LIGHTS DO NOT ILLUMINATE THE ROAD I AM TURNING ONTO UNTIL I COMPLETELY MAKE THE TURN. IN SEVERAL INSTANCES AS I MADE THE TURN I COULD NOT SEE THE ROAD AND I OVER SHOT THE TURN AND DROVE WELL ONTO THE BERM AND WAS ABLE TO STOP AND STEER BACK ONTO THE ROAD OR I TURNED TOO SOON. ANOTHER INSTANCE WAS WHEN I WENT DOWN AN EMBANKMENT AND WAS ABLE TO STOP BEFORE HITTING THE BOTTOM. LUCKILY THESE WERE NO ACCIDENTS INVOLVING VEHICLE DAMAGE OR PERSONAL INJURY/DEATH. THE ONLY WAY THAT I CAN SEE THE SIDE STREET, ROAD OR DRIVEWAY I AM TURNING ONTO IS TO TURN ON MY BRIGHT LIGHTS. OBVIOUSLY, THIS IS VERY UPSETTING TO ONCOMING DRIVERS AND A POTENTIAL SAFETY ISSUE. IN ADDITION, AT NIGHT WHEN STOPPED OR DRIVING STRAIGHT THERE IS A BLACK VOID APPROXIMATELY 15 FEET IN FRONT OF THE VEHICLE. ON ONE OCCASION I PRACTICALLY RAN OVER AN OBSTACLE SINCE IT WAS TOO DARK TO SEE IT. I TOOK THE SUV TO MY HYUNDAI DEALER AND EXPLAINED THE PROBLEMS. THEIR SOLUTION IS TO USE THE FOG LAMPS ALL THE TIME AT NIGHT. THIS ADDRESSES THE BLACK VOID IN FRONT OF THE CAR. IT DOES NOT SOLVE THE RIGHT/LEFT TURN ROAD LIGHTING ISSUE UNLESS I USED MY HIGH BEAMS TO EXECUTE THE TURN. THEY SAID THAT THEY WERE NOT AWARE OF THIS TYPE OF COMPLAINT BY OTHER OWNERS. I ASKED IF THEY WOULD CONTACT THE FIELD REPRESENTATIVE TO SEE IF THERE ARE ANY FIXES TO THIS PROBLEM. TO DATE, I HAVE NOT HAD A REPLY. I AM NOT HAPPY WITH THIS HEADLAMP DESIGN DEFECT SINCE IT PUTS MY PASSENGERS, OTHER DRIVERS, AND MYSELF AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670906January 8, 2015
ELECTRICAL SYSTEM
THIS IS NOT A SAFETY ISSUE BUT RATHER A DESIGN ISSUE THAT COULD LEAD TO PROBLEMS STARTING THE VEHICLE. THE KEY FOB IS DESIGNED SUCH THAT A VERY SLIGHT AMOUNT OF PRESSURE ON A BUTTON CAN REMOVE THE ENTIRE ELECTRONIC PORTION OF THE KEY INADVERTENTLY. IF THIS IS DONE ON ACCIDENT AND THE ELECTRONIC PORTION OF THE KEY CANNOT BE FOUND THEN THE CAR WILL NOT START. CONTRARY TO MOST KEY FOB DESIGNS, WHERE THE METAL KEY (VALET) PORTION FLIPS OUT FROM THE BODY OR HAS TO BE REMOVED USING SOME FORCE, THE KEY FOB ON THE NEW SANTA FE WILL DETACH WITHOUT ALMOST ANY FORCE. I HAVE ALREADY LOST A FOB AT A COST OF $280 TO ME AND THE KEY HAS BECOME DETACHED MULTIPLE TIMES IN POCKETS AND AROUND THE HOUSE WITHOUT HARDLY ANY FORCE. I BELIEVE THIS IS A DESIGN ISSUE AND CONSUMER PROTECTION ISSUE THAT NEEDS TO BE ADDRESSED. IT SEEMS HYUNDAI DESIGNED THIS PART FOR THE SOLE GOAL OF INCREASING REPLACEMENT KEY FOB SALES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670942January 8, 2015
ENGINE, ENGINE AND ENGINE COOLING
I READ IN A PREVIOUS COMPLAINT, AND JUST PERSONALLY CONFIRMED IT MYSELF, THAT HYUNDAI ISSUED A SAFETY RECALL (NHTSA CAMPAIGN NUMBER 14V415000) FOR 2007-2012 VERACRUZ VEHICLES WITH THE LAMBDA MPI ENGINE TO CORRECT AN OIL LEAK FROM THE FRONT VALVE COVER GASKET THAT SATURATES THE ALTERNATOR AND CAUSES THE ALTERNATOR TO SHORT OUT. THE RECALL ALSO STATES THAT "AN UNEXPECTED FAILURE OF MOTIVE POWER WHILE DRIVING INCREASES RISK OF A CRASH". THE SAME EXACT THING IS HAPPENING IN SANTA FE'S. MY CAR SHUT DOWN ON ME WHILE DRIVING 35 MPH AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. I FOUND OUT THAT MY CAR HAD AN OIL LEAK FROM THE FRONT VALVE COVER GASKET THAT SPILLED ONTO MY ALTERNATOR AND SHORTED OUT MY ALTERNATOR,WHICH NEED TO BE REPLACED, AND THIS ULTIMATELY KILLED MY BATTERY. SO NEW ALTERNATOR, NEW BATTERY, AND NEW GASKET COVER. THIS ENGINE OIL LEAK IS SO DANGEROUS AND SHOULD NOT BE HAPPENING. THERE SHOULD ALSO BE A RECALL FOR THIS ISSUE IN SANTA FE MODELS WHICH HAVE THE SAME ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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