Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10669329December 31, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON A SECOND OCCASION, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 163,000. UPDATED 03/24/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669057December 30, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE FRONT PASSENGER SIDE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668960December 30, 2014
ENGINE
THE FRONT VALVE COVER GASKET ON THE ENGINE HAS FAILED. ENGINE OIL IS LEAKING ONTO THE ALTERNATOR. THIS CREATES A SIGNIFICANT RISK FOR ALTERNATOR FAILURE AND POTENTIAL LOSS OF POWER WHILE DRIVING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668693December 29, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,592.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668539December 28, 2014
SUSPENSION
I BOUGHT THIS 2011 HYUNDAI SANTE FE I HAVE A NOISE COMING FROM THE BACK REAR I HAVE CALLED AND BROUGHT THIS BACK 5 X AND KEPT BEING TOLD ITS WIND SO I CALLED CORP. AND FIELD A COMPLAINT AND GOT NO WHERE A GUY SHOWED UP AND READ THE REPORT HE CLAIMED HE WAS FROM CORP. AND THEN WE TOOK IT OUT AND HE STARTED TO TALK TO ME AND ASKED I ANSWER AT 30 MILES AND UP , AND HE SAID AGAIN ITS THE WIND AND IN SUMMER WITH THE WINDOWS DOWN IT WILL GO AWAY. SO I HIT MY BUTTON OPENED ALL WINDOWS AND IT WAS EVEN LOUDER AND THEN HE SAID THAT THE 208 AND 209 DUE THIS AND ITS THE WIND I SAID THIS IS A 211 NOT A 208 OR 209 AND THAT'S WHEN HE SAID GET IT BACK TO THE DEALERS AUTO FAIR AND HE SAID HIS FINAL DECISION WAS FINIAL I SAID NO WAY I ALSO TOLD HIM I HEARD TWO OTHER IN WAITING AREA THAT THEY HAD SAME PROBLEM AND WHEN THE MECHANIC SAID AND REPLACE THE REAR AXLE ON 2 VECH. THEN HE WAS FIRED FOR DOING THIS. THE GUY FROM CORP.?? JUST WALKED AWAY AND THE WAITING LOBBY WAS FULL AND HE HAD NO FURTHER COMMENT AND SAID HIS DECISION WAS FINAL .... ALSO WHEN I BOUGHT THIS VECH. I BE LEAVE IT WAS SOLD TO ME UNDER FALSE PRETENSES BECAUSE IT HAD 2 WRONG SETS OF TIRES ON IT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668296December 26, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT END AS THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS SHIFTED TO PARK TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S SIDE COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT NOTICED THAT THE COIL SPRING OF THE FRONT PASSENGER'S SIDE FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V350000 (SUSPENSION). THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668246December 25, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
DEAR SAFERCAR, A LETTER WAS SENT BY ME TO HYUNDAI MOTORS IN REGARDS TO A SAFETY ISSUE WITH OUR 2005 HYUNDAI SANTA FE. THE ISSUE IS THAT OUR CAR FAILS TO START AT VARIOUS TIME OR HAS ENGINE FAILURE WHILE DRIVING. WE PURCHASE THIS CAR FROM AN ELDERLY FRIEND WHO HAD THE CAR IN THE REPAIR SHOP FOR THE SAME REASON WE ARE WRITING THIS LETTER. SHE WAS TOLD AFTER ALL ATTEMPTS AT REPAIRS THAT THE CAR WAS NOT REPAIRABLE AND THIS WAS JUST A CHARACTERISTIC OF THIS MAKE AND MODEL. THE RESPONSE WE RECEIVED FROM HYUNDAI WAS THAT IT IS UNFORTUNATE BUT WE SHOULD NEVER HAVE PURCHASED THE CAR FROM A FRIEND AND THE RESPONSIBILITY FOR REPAIRS LIES WITH US AT OUR EXPENSE. WE FEEL THAT THE ISSUE IS NOT OUR PURCHASE BUT THE HEARTLESS NEGLIGENCE OF TAKING ADVANTAGE OF A 80+ YEAR OLD LADY, WHO HAD NO ONE TO BACK HER UP. I FEEL THAT THE POTENTIAL FOR LOSS OF CONTROL OF THE VEHICLES STEERING AND OR BRAKES AND ACCELERATION WHILE AT HIGHWAY SPEEDS IS CRITICAL TO OUR SAFETY. THE ENGINE HAS FAILED TO START AND STOPPED AT VARIOUS TIME AND SITUATIONS. PLEASE INFORM US IF THERE IS ANY RECOURSE FOR US AND OUR SITUATION. PS THIS CAR WAS UNDER WARRANTY AND WAS NEVER REPAIRED BY THE DEALERSHIP. HYUNDAI ALSO CONTENDS ,IN THEIR REPLY THAT IT IS UNFORTUNATE THAT THE DEALERSHIP IS NO LONGER ACTIVE AND THERE ARE NO RECORDS THAT CAN BE RECALLED. HOW UNFORTUNATE FOR US!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668091December 23, 2014
ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE
GAS FUEL GAUGE STOPPED WORKING. ESTIMATED REPAIRS FROM DEALER $550.00. NEEDED TO REMOVE REAR SEAT AND FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667582December 22, 2014
FUEL SYSTEM, GASOLINE
SMELL OF FUEL IN PASSENGER CABIN WHEN YOU FILL UP. FUEL GAUGE DOES NOT SHOW THE CORRECT FUEL LEVEL ALONG WITH CHECK ENGINE LIGHT IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667621December 22, 2014
FUEL SYSTEM, GASOLINE
FUEL SENSOR PROBLEM. GAS TANK DOES NOT REGISTER FULL AND SOMETIMES THE CHECK ENGINE LIGHT COMES ON BECAUSE OF A FUEL SENSOR PROBLEM. HAD A HALF A TANK OF GAS TODAY; FILLED IT UP AND FOR 15 MILES (AT LEAST) AFTER THAT IT READ EMPTY AND THE FUEL LIGHT WAS ON. THE CHECK ENGINE LIGHT IS SUPPOSE TO INDICATE REAL PROBLEMS -- NOW I DON'T KNOW WHEN TO TRUST IT. PLEASE MAKE HYUNDAI RECALL THIS PART AND MAKE THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667287December 19, 2014
ENGINE
I RECENTLY LEARNED THAT HYUNDAI HAD ISSUED A SAFETY RECALL (NHTSA CAMPAIGN NUMBER 14V415000) FOR 2007-2012 VERACRUZ VEHICLES WITH THE LAMBDA MPI ENGINE TO CORRECT AN OIL LEAK FROM THE FRONT VALVE COVER GASKET THAT SATURATES THE ALTERNATOR AND CAUSES THE ALTERNATOR TO SHORT OUT. IF THIS HAPPENS WHILE DRIVING THE CAR CAN QUIT ON THE DRIVER. OUR 2007 HYUNDAI SANTA FE USES THE SAME ENGINE AND WE ARE EXPERIENCING THE SAME SYMPTOMS (I.E. OIL LEAKING FROM FRONT VALVE COVER ONTO THE ALTERNATOR), SO I CALLED HYUNDAI TO SEE ABOUT GETTING THIS ISSUE FIXED UNDER THIS RECALL. HYUNDAI CUSTOMER SERVICE TOLD ME THAT BECAUSE MY VEHICLE WAS NOT COVERED THEY WOULD NOT COVER THIS ISSUE. IT SEEMS THAT HYUNDAI SHOULD HAVE TO CORRECT THIS FOR ALL VEHICLES THAT USE THE SAME LAMBDA V6 ENGINE, NOT JUST A SELECT FEW. IF IT IS DANGEROUS FOR VERACRUZ OWNERS, HOW IS IT NOT DANGEROUS FOR SANTA FE OWNERS WITH THE EXACT SAME ENGINE AND SYMPTOMS? I WOULD LIKE TO SEE THIS SAFETY RECALL EXPANDED TO COVER ALL VEHICLES THAT USE THIS SAME ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667308December 19, 2014
FUEL/PROPULSION SYSTEM
FUEL GAUGE STOPPED READING FUEL LEVEL. JUMPS ANYWHERE FROM 230 MILES OF GAS LEFT TO EMPTY. AT TIMES I WILL START MY CAR (KNOWING THERE'S MORE THAN 1/2 OF GAS) AND THE GAS LIGHT IS ON AND STAYS ON UNTIL IT SLOWLY CREEPS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667379December 19, 2014
SEATS
I PULLED UP ON THE HANDLE TO ADJUST THE DRIVER'S SEAT BACK. WHEN I RAISED THE LEVER, IT BROKE OFF IN MY HAND AND THE SEAT BACK WENT FLYING BACKWARD. HAD THIS HAPPENED IN TRAFFIC, I PROBABLY WOULD HAVE BEEN INJURED/KILLED IN A COLLISION, AS I WAS NO LONGER SECURED BY THE SEAT BELT AND UNABLE TO SEE OUTSIDE THE VEHICLE (SEAT LAID COMPLETELY BACK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667396December 19, 2014
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE IN MY 2008 HYUNDAI SANTA FE AS STARTED BOBBING UP AND DOWN. WHEN I START THE CAR IT SHOWS THAT I HAVE NO FUEL THEN RAISES UP TO ABOUT HALF A TANK AND THEN GOES BACK DOWN TO ABOUT A QUARTER BEFORE SLOWLY RAISING UP AGAIN. THIS CAR HAS CAUSED ME MORE TROUBLE THAN ANY OTHER CAR I HAVE OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664149December 14, 2014
STRUCTURE:BODY, STEERING
TOOK VEHICLE IN FOR A NORMAL OIL CHANGE, AND WHEN TECHNICIAN WAS UNDER THE CAR, HE TOOK SOME PICTURES OF THE FRAME IN THE FRONT RIGHT CORNER BY THE FRONT RIGHT TIRE. HE WAS SHOWING ME THE FRAME WAS RUSTING VERY, VERY BADLY. HE WARNED US THAT IF WE HIT A SMALL POT HOLE/BUMP OR THE CURB AT EVEN 5 MPH THE FRAME COULD BUST AND WE COULD CRASH. THE STEERING WOULD SHAKE AND MADE CHUGGING FEELING WHEN TRYING TO TURN, WAS LOOKED AT AND POWER STEERING LOOKED TO BE FINE AND FLUID WAS FULL. AFTER JULY 7TH IT MADE IT VERY HARD TO DRIVE AND NOT SAFE FOR OUR FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664155December 14, 2014
FUEL SYSTEM, GASOLINE, ENGINE
VEHICLE STALLED AT LOW SPEED OR TURNING ON NUMEROUS OCCASIONS .STALLS AND THEN WILL START BACK UP. MOST RECENT INCIDENT, 12-13-2014, IT STALLED 3 TIMES WITHIN 25 MINUTES WHEN SLOWING TO A STOP. I'VE TAKEN TO HYUNDAI IN THE PAST, THEY COULD NOT IDENTIFY AND ISSUE, CHARGED ME $50.00 TO ADJUST BREAK LIGHT SWITCH, WHICH THEY STATED SHOULD FIX IT. I CHECKED ON-LINE & LOCATED THE 3.5 SANTE FE LOW SPEED ENGINE RPM LOGIC REVISION SERVICE CAMPAIGN WHICH THEY WILL REPROGRAM THE VEHICLES ECM IN CERTAIN VEHICLES WITH 3.5 ENGINES. I TRIED TO USE THE ON-LINE VIN VERIFICATION & GUESS WHAT ,IT STATES MINE WAS NOT ONE OF THE ONE WITH ISSUES, IT WAS MADE IN ALABAMA, 2010 & 3.5, SAME STALLING ISSUES AS EVERYONE ELSE. I WANT MY VEHICLE COVERED BY THIS SERVICE CAMPAIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664044December 13, 2014
VISIBILITY/WIPER
I HAVE CONTACTED HYUNDAI AND HAVE BEEN GETTING THE RUN AROUND ABOUT THE WINDSHIELD WIPERS. THE WIPER ON THE PASSENGER SIDE DOES NOT CLEAN THE WINDOW PROPERLY - THERE IS A PIE SHAPED AREA ON THE BOTTOM OF THE WIPER, ON THE PASSENGER SIDE ONLY, THAT DOES NOT HIT THE WINDOW. AFTER MANY DISCUSSIONS WITH HYUNDAI AND GOING TO 2 DIFFERENT DEALS, THEY HAVE SAID THAT IT IS A DEFECT AND THAT ALL OR MOST HYUNDAI'S HAVE THIS DEFECT. I FEEL THAT IT IS A SAFETY ISSUE SINCE WHEN IT IS RAINING HARD, THE WIPER SPLASHES BACK ONTO THE WINDOW DUE TO THE FACT THAT THE WIPER IS NOT HITTING THE ENTIRE WINDOW PROPERLY. I FEEL THIS IS A SAFETY ISSUE AND SINCE MOST OF THE HYUNDAI'S HAVE THIS PROBLEM, IT IS A DEFECT THAT THE MANUFACTURER KNOWS ABOUT, BUT DOES NOT WANT TO TAKE CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663949December 12, 2014
STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SWERVED TO THE RIGHT INDEPENDENTLY AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664023December 12, 2014
FUEL/PROPULSION SYSTEM
FUEL GAUGE (FUEL LEVEL SENSOR) IS NOT WORKING PROPERLY AFTER WARRANTY EXPIRES. WHETHER EMPTY OR FULL, FUEL GAUGE IS CONSTANTLY FLUCTUATED UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663283December 10, 2014
FUEL SYSTEM, GASOLINE, STEERING, SUSPENSION
2013 HYUNDAI SANTA FE 2.4 IS HAVING MAJOR STEERING ISSUES. AT SPEEDS ABOVE 45MPH THE SUV SWAYS ALL OVER THE ROAD AND IS ALMOST IMPOSSIBLE TO MAINTAIN CONTROL OF. IF YOU HAVE ANY TYPE OF WIND THE SUV WILL CHANGE LANES AND IF YOU SLIGHTLY CORRECT IT OVER CORRECTS. I HAVE CHECKED THE TIRE PRESSURE AND THE TIRES SHOW NO SIGNS A WEAR. ALSO THE FUEL TANK WILL ONLY FILL 3/4 FULL THEN YOU HAVE TO WAIT AND EVER SO SLOWLY PUT THE REMAINING 1.5-2 GALLONS IN. THE MPG IS HORRIBLE ONLY GETTING 20MPG AT BEST ON THE HIGHWAY. THE ECO MODE DROPS THE FUEL ECONOMY DOWN TO 18MPG WHEN ACTIVATED. I HAVE NOT BEEN ABLE TO TAKE IT TO THE DEALER SHIP DUE TO WORK AND CANNOT GO WITHOUT A VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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