Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10689709February 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT ALL THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT GASKET LEAKED OIL INTO THE ALTERNATOR AND THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684308February 19, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, THE LOWER CONTROL ARM FAILED. THE VEHICLE WAS UNABLE TO BE CONTROLLED AND CRASHED INTO A CURB. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10689385February 19, 2015
FUEL/PROPULSION SYSTEM
FUEL GAUGE NOT WORKING PROPERLY, IT IS MOVING ERRATICALLY. THE GAS TANK IS FULL WHILE THE GAUGE IS SHOWING EMPTY, THE CHECK ENGINE LIGHT IS ON. I AM JUST WORRIED THAT I MIGHT BE STRAINED SOMEWHERE WHEN THE TANK IS REALLY EMPTY. I CAN'T TRUST THE GAUGE NOW. THIS SHOULD BE RECALLED ALREADY SINCE THERE ARE SO MANY COMPLAINTS ABOUT IT . I FEEL LIKE I SHOULD NOT PAY FOR THE REPAIR AS IT IS A MANUFACTURER DEFECT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683794February 17, 2015
FUEL/PROPULSION SYSTEM
2/05/15, TURNED RIGHT ON MANHATTAN BLVD AND NORMAL ACCELERATING, EASED UP ON PEDAL BUT ENGINE STILL FULL THROTTLE. APPLIED BRAKES BUT STILL KEPT ACCELERATING. APPROACHING A TRAFFIC LIGHT, SHIFTED TO NEUTRAL, TURNED INTO A BUSINESS PARKING LOT, AND TURNED OFF THE ENGINE. STARTED THE ENGINE AFTER 3 OR 4 SECONDS STILL FULL THROTTLE,TURNED ENGINE OFF. STARTED THE ENGINE AFTER 4 OR 5 MINUTES AND EVERYTHING WAS NORMAL. ON 2/05/15 CONTACT HYUNDAI ON 1-800-633-5151 THEY FILLED OUT A REPORT, CASE NO. 7640349, AND ALSO RECOMMENDED I HAVE THE VEHICLE TOWED TO DEALER. 2/05/15 VEHICLE TOWED TO DEALER. HYUNDAI DEALER COULD NOT FIND A PROBLEM. HYUNDAI DEALER WAS REQUESTED TO RUN MORE EXTENSIVE TESTS BY CORPORATE OFFICE. 2/10/15 EXTENSIVE TESTS COMPLETED AND FOUND NO PROBLEM. I DID NOT CONTACT HYUNDAI, 1-800-633-5151, ON 1ST OCCURRENCE ON 6/25/14, JUST TOOK IT TO SAME HYUNDAI DEALER AND FILED A COMPLIANT VIA E-MAIL WITH NHTSA. HYUNDAI DID STATE ON 2/05/15 THEY HAD NO RECORD OR RECALL FOR THIS PROBLEM! 2/11/15 CAR READY FOR PICKUP. DEALER STATED PROBLEM DUPLICATED SEVERAL TIMES WITH INSTALLED AFTERMARKET FLOOR MAT JAMMING THROTTLE AND CAR WAS SAFE TO DRIVE. SEE BELOW:. I REMOVED THE AFTER MARKET FLOOR MAT. I AM DRIVING WITH A 80% BELIEVE 20% DO NOT BELIEVE CONFIDENCE LEVEL THAT THE FLOOR MAT CAUSED MY TWO PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683622February 16, 2015
ELECTRICAL SYSTEM
VEHICLE INEXPLICABLY LURCHED AHEAD WHEN FOOT ON BRAKE, WENT OVER A CURB, THROUGH SOME GRASS AND INTO AND OVER A FIRE HYDRANT. WAS UNABLE TO STOP/CONTROL THE VEHICLE,. VEHICLE IS CURRENTLY UNDRIVEABLE AND AT THE BODY SHOP FOR REPAIRS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10683630February 16, 2015
AIR BAGS
AIR BAG SIGN POPS UP ON DASH BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683226February 13, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO LOCK WHILE TRYING TO ATTACH A CHILD SAFETY SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHING MECHANISM WOULD NOT ENGAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682956February 12, 2015
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. AFTER TAKING THE VEHICLE TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION), THE FAILURE OCCURRED. WHILE DRIVING AT 40 MPH, THERE WAS ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683034February 12, 2015
EXTERIOR LIGHTING
THIS IS NOT ABOUT AN INCIDENT. THE CAR HAS VERY WEEK HEAD LIGHTS, I USE MY HIGH BEAM AT ALL TIME. NEVER GOT ANY SIGNAL FROM ON COMING CAR THAT MY HIGH BEAM ARE ON, AND IT'S BEEN GOING ON FOR OVER 2 YEARS. I CHANGES THE BULBS AND NO CHANGE. I WENT TO 2 DEALERSHIPS, ONE IN DE AND ONE IN MD , AND THE ANSWER I GOT WAS THAT ALL HYUNDAI HAS PROBLEM WITH WEAK LIGHTS. I CONTACTED HYUNDAI AND GOT A STUPID ANSWER "THE DEALER KNOWS EVERYTHING, WE DON'T HAVE ANY INFORMATION TO GIVE YOU" (MY CASE # WAS 7661319). I CAN'T SEE WHEN I DRIVE, THE HEADLIGHTS ARE 55W AND THE DEALER TOLD ME THAT IF I'LL USE STRONGER WATT IT MAY MELT THE WIRES AND WILL COST ME A OF MONEY TO FIX. I WONDER IF I AM THE ONLY DRIVER WHO HAS THIS PROBLEM AND IF THERE ANYTHING I CAN DO TO FIX IT. THANKS FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683110February 12, 2015
STEERING
HAVE OPERATED THIS VEHICLE FOR 20 MONTHS WITH QUESTIONABLE STEERING CONTROL. AT FIRST, THOUGHT IT MIGHT HAVE BEEN A BREAK-IN OR TIRE ISSUE BUT HIGHWAY STEERING DRIFTING TENDENCY HAS PERSISTED. VEHICLE WAS PURCHASED NEW. I HAVE MANAGED TO SURVIVE THIS PROBLEM BECAUSE I AM A PRETTY GOOD DRIVER WITH DECADES OF ACCIDENT-FREE DRIVING BUT WOULD NOT WANT TO EXPOSE A LESS-EXPERIENCED DRIVER TO THIS SITUATION WITH THIS VEHICLE, ESPECIALLY IN A TIGHT/ NARROW TRAFFIC LANE SITUATION AT FREEWAY SPEEDS. SOMEBODY NEEDS TO GET HYUNDAI TO ADDRESS THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682832February 11, 2015
STEERING
WHILE OPERATING VEHICLE AT NORMAL SPEED ON THE RIGHT SIDE OF THE ROAD, THERE WAS ANOTHER VEHICLE CLOSER TO THE MIDDLE OF THE ROAD IN OPPOSING TRAFFIC ON A TWO LANE ROAD. AS I SWERVED A BIT TO THE RIGHT IN AN EFFORT TO GIVE THE OPPOSING VEHICLE MORE ROOM, I WENT TOO FAR TO THE BRIM OF THE ROAD. AS I TRIED TO CORRECT IT, I LOST TOTAL CONTROL OF THE STEERING OF THE VEHICLE, CAUSING ME TO DRIVE STRAIGHT ACROSS THE OTHER SIDE OF THE ROAD AND INTO A TREE. THE VEHICLE WENT HEAD ONTO INTO THE TREE, BOUNCED OFF, AND SLID BACKWARDS DOWN INTO A DRAINAGE CULVERT. THERE WAS MELTING SNOW ON THE BRIM OF THE ROAD, BUT THE ROAD ITSELF HAD NO WEATHER RELATED PROBLEMS THAT WOULD CAUSE ME TO LOSE CONTROL OF THE VEHICLE. UPON FURTHER INSPECTION OF THE VEHICLE, IT WAS NOTED THAT THE STEERING WAS LOCKED, TURNED TO THE LEFT AT 10:00 POSITION, AND BOTH STEER TIRES WERE POINTED STRAIGHT AHEAD. THE STEER TIRES HAD LESS THAN 1,000 ON THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10682424February 10, 2015
AIR BAGS, STRUCTURE
750.00 DOLLARS FOR PART 500.00 TO PUT IT IN PASSENGER SIDE DASH CANT HYUNDAI TAKE PRIDE AND EAT THIS BILL SAFETY PROBLEMS WITH THIS BIG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682209February 9, 2015
WHEELS
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD POP NOISE AND THE FRONT PASSENGER TIRE BLEW. THE CONTACT WAS ABLE TO SAFELY MERGE OFF THE HIGHWAY AVOIDING A COLLISION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP. THE MECHANIC STATED THAT THE PASSENGER FRONT DEFECTIVE AND VERIFIED THAT ALL FOUR WHEELS WERE SCALLOPED ON THE INSIDE BEAD AREA OF THE RIM. AS A RESULT, ALL FOUR RIMS AND TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000. VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682215February 9, 2015
SUSPENSION
TL*THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH, A LOUD BANGING NOISE EMITTED FROM THE SUSPENSION. THE FAILURE RECURRED MULTIPLE TIMES AND ONLY WHEN THERE WAS AT LEAST FOUR PASSENGERS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THERE WAS NO DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO RETURN THE VEHICLE TO THE DEALER FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. UPDATED 04/06/15*LJ UPDATED 9/21/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682365February 9, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE FUEL GAUGE BEGAN TO FLUCTUATE INACCURATELY, FINALLY INDICATING THE TANK IS EMPTY AND EMPTY LIGHT IN ON. THE ENGINE LIGHT CAME ON AND STAYS ON AS WELL. A COUPLE OF DIFFERENT MECHANICS ESTIMATED IT WILL COST BETWEEN $700 AND $1,100 DOLLARS TO TRACK DOWN AND REPAIR THE PROBLEM. MY INSPECTION WILL BE OUT OF DATE SOON AND HAVE NOTICED THROUGH RESEARCH THAT THERE ARE SEVERAL HUNDRED CASES AND COMPLAINTS CONCERNING THIS ISSUE WITH 2007, HYUNDAI, SANTE FE AND OTHER HYUNDAI VEHICLES. WHY IS THERE NOT A FORCED RECALL FOR THE MANUFACTURER TO REPAIR THIS DESIGN FLAW FOR THESE CARS? DOES SOMEONE HAVE TO LOSE THEIR LIFE FOR THIS ISSUE TO GET REPAIRED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681890February 7, 2015
ELECTRICAL SYSTEM
ON 2/4/15, MY 2012 SANTA FE HAD AN UNEXPECTED SUDDEN ACCELERATION, RESULTING IN EXTENSIVE DAMAGE TO THE VEHICLE AND ME, THE DRIVER. I HAD BACKED INTO MY PARKING SPACE AT WORK FACING A BUSY ROAD AND WHILE RE-POSITIONING VEHICLE, GOING FROM REVERSE TO DRIVE, WITH MY FOOT ON THE BRAKE, THE CAR PROPELLED FORWARD, GOING THROUGH A 4 FOOT SNOW BANK AND INTO A STONE WALL. THE DRIVER AIR BAG DEPLOYED AND HIT ME DIRECT IN CENTER CHEST. ALL OF THIS OCCURRED IN ABOUT 2 SECONDS AND I HAD MY FOOT DOWN HARD ON THE BRAKE AND WAS ATTEMPTING TO PUT MY LEFT FOOT ON THE EMERGENCY BRAKE. *JS IT WAS A MIRACLE THAT I DID NOT HIT A PEDESTRIAN OR OTHER VEHICLE, WHICH WHEN I LATER PROCESSED THIS, WAS THE MOST FRIGHTENING PART.. AFTER GOOGLING THIS COMPLAINT, I WAS STUNNED TO SEE HOW MANY PEOPLE HAVE HAD SIMILAR INCIDENTS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10681779February 6, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681430February 5, 2015
FUEL/PROPULSION SYSTEM
FUEL LEVEL READINGS STARTED FLUCTUATING GIVING ME INACCURATE AMOUNT OF FUEL IN THE TANK, UNTIL ONE DAY I WAS COMPLETELY EMPTY AND DID NOT KNOW. SINCE THIS INCIDENT.THE GAUGE ONLY MOVES UP WHEN I FILL THE TANK, BUT THEN IT STARTS FLUCTUATING UNTIL SETTLING ON EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681600February 5, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, IT ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE AND THEN INTO A SNOW BANK. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10681386February 4, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL LEVEL GAGE READOUT IS FAULTY, PROVIDING ERRONEOUS AND IRREGULARLY FLUCTUATING READINGS ON REMAINING GAS LEVELS. TOOK IT TO DENNIS HYUNDAI OF DUBLIN OH AND WAS INFORMED BY SERVICE MANAGER THAT THIS IS A REGULAR PROBLEM ON 2007 SANTA FE'S. HE SAID THE YELLOW CHECK ENGINE LIGHT THAT SPORADICALLY LIGHTS IS TRIGGERED BY FAULTY GAS LEVEL SENSOR. THE DEALER CLEARED THE TROUBLE CODE FOR ME AND SUGGESTED I NOT WASTE MY MONEY ON THE COSTLY REPAIR OF THE SENSOR AND USE MY ODOMETER TO TRACK WHEN I SHOULD FILL THE TANK. UNFORTUNATELY THE ODOMETER IS NOT DESIGNED OR INTENDED FOR THIS PURPOSE. MOST OF THE TIME THE FUEL LEVEL GAGE ON THE DASHBOARD READS COMPLETELY EMPTY SO I HAVE NO IDEA HOW MUCH FUEL REMAINS IN MY TANK. ALSO WITH THE YELLOW CHECK ENGINE CONTINUALLY LIT I'LL HAVE NO PRACTICAL WAY OF KNOWING IF SOME OTHER EMISSION CONTROL FAULT HAPPENS WITHOUT REPEATEDLY HAVING TO TAKE THE CAR TO THE DEALER TO VERIFY THE TROUBLE CODE CAUSE. GAS GAUGES SERVE A VITAL ROLE IN KEEPING THE DRIVER INFORMED OF WHEN THE TANK NEEDS MORE FUEL. WITHOUT A RELIABLE FUNCTIONING GAUGE THERE IS CONTINUAL RISK OF DEPLETING THE FUEL, RESULTING IN A STALLED ENGINE AND LOSS OF POWER BRAKES AND POWER STEERING, GREATLY INCREASING RISK OF AN ACCIDENT. IT IS EVIDENT FROM THE NUMBER OF COMPLAINTS FILED ON THIS PROBLEM THAT THERE IS A DESIGN FLAW OR DEFECT IN THE PARTS OR SYSTEM INVOLVING THIS FUEL LEVEL SENSOR AND GAUGE. ISN'T TIME HYUNDAI BE MADE RESPONSIBLE FOR PROVIDING/FUNDING A REMEDY FOR THIS DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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