Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11075478February 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO ALLEN HYUNDAI (28432 CAMINO CAPISTRANO, LAGUNA NIGUEL, CA 92677, (949) 485-3700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE EXPERIENCED A CATASTROPHIC ENGINE FAILURE DUE TO THE VALVES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,690.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075510February 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO RICART HYUNDAI IN COLUMBUS, OHIO WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE DEPOSITED INTO THE ENGINE, WHICH CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075068February 26, 2018
ENGINE
THE DEALER DIDN'T NOTIFY ME ABOUT THE RECALL #162. IT TURNED ON THE ENGINE LIGHT A LOT OF TIME AND LOSS POWER WHEN I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074569February 23, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE TURNING LEFT FROM A STOP ONTO A STATE HIGHWAY IN NORTHERN CALIFORNIA ALL ACCELERATIVE CAPABILITY WAS LOST WHEN THE VEHICLE CROSSED A SET OF RAILROAD TRACKS AT AN ESTIMATED 5 MPH, MID-WAY THROUGH THE TURN. THE AWD VEHICLE IS EQUIPPED WITH A 2.4L NORMALLY ASPIRATED ENGINE. THE VEHICLE WAS IN THE 'ECO' DRIVING MODE AND THE AUTOMATIC TRANSMISSION WAS IN THE 'D' RANGE. ATTEMPTS TO ADD POWER VIA THE ACCELERATOR PEDAL WERE MET WITH NO INCREASE IN ENGINE RPM AND, CONSEQUENTLY, NO INCREASE IN VEHICLE SPEED. THE CONDITION PERSISTED FOR 10-12 SECONDS, DURING WHICH TIME THE VEHICLE TRAVELED ONLY 75-90 FEET WITH THE ACCELERATOR PEDAL NEARLY 'FLOORED.' THERE WAS NO SHOULDER AND ONLY ONE LANE IN EACH DIRECTION, WHICH PRECLUDED MOVING THE VEHICLE TO A PLACE OF RELATIVE SAFETY. THE WEATHER CONDITIONS WERE SUNNY AND CLEAR, AND THE TEMPERATURE WAS 55F. THE ROADWAY SURFACE WAS CLEAN DRY, AND FREE OF LOOSE MATERIAL OR CONTAMINANTS. THE INCIDENT OCCURRED ON A TANGENT SECTION OF HIGHWAY WITH NO GRADE AND A CROWN SLOPE OF APPROXIMATELY 2-PERCENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074576February 23, 2018
ENGINE
AFTER 20,000 MILES ENGINE STILL BURNING OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074284February 22, 2018
ENGINE, POWER TRAIN
VEHICLE HAS SLIGHTLY OVER 78,000 MILES. ENGINE SEIZED WHILE MERGING ONTO THE HIGHWAY. I AM NOT BEING TOLD THAT THE ENGINE NEEDS TO BE REPLACED. THE DEALERSHIP SOLD US THE WRONG WARRANTY, GAVE US AN OUTDATED CAR FAX REPORT, AND IS SAYING THAT NOTHING CAN BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073792February 20, 2018
POWER TRAIN
SEVERE HESITATION OCCURS WHEN TRYING TO ACCELERATE FORM A STOP. HESITATION OCCURS INTERMITTENTLY AND HAPPENS WHEN TURNING RIGHT OR LEFT. MORE LIKELY TO HAPPEN IF THE ROAD SURFACE THAT THE VEHICLE IS TURNING ON TO IS ROUGH. THE VEHICLE WILL BEGIN TO ACCELERATE AND THEN LOSE ACCELERATION. ALTHOUGH PRESSING THE ACCELERATOR THE CAR DOES NOT SPEED UP EVEN THOUGH THE ENGINE REVS UP. AFTER ABOUT 3 SECONDS THE VEHICLE THEN RESPONDS AND BEGINS TO ACCELERATE. SITUATION MAY OCCUR 3 OR 4 TIMES A WEEK. THIS IS A SAFETY CONCERN BECAUSE I HAVE ALMOST BEEN HIT FROM BEHIND BECAUSE THE VEHICLE SLOWS DOWN WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072731February 13, 2018
ENGINE
HYUNDAI IS HAVING PROBLEMS WITH THE 2013 HYUNDAI SANTA FE SPORT 2.0 TURBO SPARK PLUGS GERNADING INSIDE THE HEAD AND CYLINDER COMBUSTION CHAMBER. THIS IS CAUSING THE VEHICLE TO STALL OUT WHILE DRIVING CREATING A SAFETY HAZARD TO THE DRIVER, OCCUPANTS OF THE VEHICLE AS WELL AS OTHER VEHICLES AROUND THE VEHICLE. MY WIFE AND SISTER IN LAW WHILE TRAVELING ON CA241 HAD THIS OCCUR. THE VEHICLE LOST POWER, AND SHE HAD TO MAKE EVASIVE MANEUVERS TO GET THE VEHICLE TO THE SIDE OF THE ROAD. SHE WAS ABLE TO GET THE VEHICLE TO AN OFF RAMP WHERE THE SANTA FE THEN DIED AND WOULD NOT RESTART. THIS SEEMS TO BE A BIG PROBLEM WITH THEIR VEHICLES EQUIPPED THE THIS ENGINE AS WELL AS THE 2.4I. HYUNDAI CUSTOMER SERVICE DOES NOT SEEM TO HELP WITH CUSTOMERS PROBLEMS REGARDING THIS. THEY ARE EVASIVE, AND ARE TELLING CUSTOMERS THEY WILL CALL YOU WITH IN 3-5 DAYS. ALL THE WHILE YOUR VEHICLE IS SITTING AT THE DEALERSHIP NOT RUNNING AND AN ENGINE THAT DOES NOT RUN. HYUNDAI NEEDS TO RECOGNIZE THIS PROBLEM, OFFER IT'S CUSTOMERS A NEW ENGINE FOR THIS CATASTROPHIC ENGINE FAILURE AND NOT PUTS IT'S CUSTOMERS IN DANGER OF BODILY HARM OR POSSIBLY DEATH. HOW MANY LIVES SHOULD BE SACRIFICED FOR THE GREED THAT HYUNDAI IS GETTING BY NOT GETTING THESE UNSAFE VEHICLES REPAIRED OR OFF THE ROAD. THIS IS NOT JUST A HYUNDAI PROBLEM BUT A PUBLIC SAFETY PROBLEM AS WELL.THIS ENGINE FAILURE IS A KNOWN DEFECT BY HYUNDAI, AND NOT BEING REPAIRED. THIS IS A CLEAR CASE OF PROFIT BEFORE SAFETY. THIS VEHICLE WAS TRAVELING AT 65MPH, WHICH IS THE SPEED LIMIT ON CA241 WHEN THIS FAILURE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067331February 6, 2018
POWER TRAIN
NEW CAR WITH LESS THAN 400 MILES. I HAVE EXPERIENCED 7 EPISODES DURING THE MONTH OF JANUARY, WHERE THE CAR FAILS TO ACCELERATE WHEN TURNING ONTO A CITY STREET. THIS HAS HAPPENED WITH BOTH RIGHT OR LEFT TURNS TO ENTER TRAFFIC FROM A STOP SIGN. IT IS JUST UNRESPONSIVE FOR 1-2 SECONDS THEN ENGAGES WITH A BIT OF A JERK. VERY FRIGHTENING! I'VE HAD A FEELING OF PANIC NOT KNOWING IF THE CAR WILL MOVE FORWARD AS TRAFFIC IS APPROACHING. TOOK TO DEALERSHIP WHERE THEY CHECKED FOR DTCS AND COMPUTER UPDATES. SINCE THE PROBLEM IS UNPREDICTABLY INTERMITTENT, THE ROAD TEST DID NOT REPLICATE THE PROBLEM, AND THEY RETURNED THE CAR SAYING IT "DRIVES AS DESIGNED". THERE IS DEFINITELY A SAFETY ISSUE THAT SHOULD BE RESOLVED BEFORE RELEASING THE CAR. I HAVE LOST CONFIDENCE IN THE CAR I HAD HOPED WOULD BE SAFE AND PROBLEM FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065599January 29, 2018
ENGINE
I WAS DRIVING ON A CITY STREET AND MY CAR MADE A LOUD SCREECHING NOISE AND STOPPED. ALL OF THE INDICATOR LIGHTS TURNED ON. I TURNED OFF THE CAR AND ATTEMPTED TO TURN IT BACK ON BUT THE ENGINE WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065540January 28, 2018
UNKNOWN OR OTHER
01/28/2018 - DRIVING ON INTERSTATE 79 NEAR EVANS CITY AT 7:30 AM, SUNDAY MORNING AND SUNROOF SHATTERED AND BLEW OUT OF THE CAR. THERE WERE NO CARS AROUND AT THE TIME, NO ROCKS OR TREES HIT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064353January 23, 2018
ENGINE, FUEL/PROPULSION SYSTEM
INTERMITTENTLY THE VEHICLE WILL HESITATE DURING ACCELERATION FROM A STANDING START. IT APPEARS RELATED TO TURBO LAG, BUT TO THE EXTREME AND IS A DANGEROUS SAFETY ISSUE. MOST RECENTLY, AS I WENT TO TAKEOFF I WAS MOMENTARILY STALLED IN THE MIDDLE OF THE STREET AS I WAS PULLING INTO ON-COMING TRAFFIC. THIS IS JUST THE OPPOSITE OF WHAT A TURBO BOOST IS SUPPOSED TO PROVIDE. THIS ISSUE IS WELL-DOCUMENTED ON THE HYUNDAI AUTO FORUMS AND NEEDS TO BE ADDRESSED IMMEDIATELY. AGAIN, THIS NOT AN INCONVENIENCE. IT IS A SAFETY HAZARD AND HYUNDAI SEEMS UNCONCERNED ABOUT SOLVING THIS ISSUE. SOMEONE IS GOING TO DIE UNLESS YOU FORCE THEM TO FIX THIS ISSUE. AND IF YOU DON'T, THE BLOOD WILL BE ON THE NHTSA'S HANDS AS WELL. THIS IS ALSO NOT THE FIRST TIME THIS HAS OCCURED, BUT THE MOST RECENT AND SERIOUS EXAMPLE SINCE I HAVE OWNED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064414January 23, 2018
VISIBILITY/WIPER
SUNROOF EXPLODED WHILE DRIVING......WE WERE DRIVING ON A FOUR LANE HIGHWAY ON A CLOUDY AFTERNOON. TEMP WAS 47 DEGREES AND TRAVELING AT 65 MPH ON A STRAIGHT STRETCH. THE CLOSEST CAR IN FRONT OF US WAS 1/2 MILE. ALL OF A SUDDEN A LOUD SHOTGUN LIKE SOUND AND GLASS EVERYWHERE. THE FRONT SECTION OF OUR PANORAMIC SUNROOF EXPLODED. MY WIFE WAS IN THE FRONT PASSENGER SEAT AND MY 19 MONTH OLD WAS IN THE BACK SEAT. GLASS WAS ON ALL OF US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063653January 19, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
2015 HYUNDAI SANTA FE SPORT 2.0T 4CYL WJTH THE PREVIOUSLY RECALLED (2011-2014) ENGINE. THETA || GDI 2.0 WAS RUNNING PERFECTLY NORMAL ONE DAY NO WARNING LIGHTS OR MESSAGES WERE DISPLAYED BESIDES MY TIRE PRESSURE LIGHT . I WAS DRIVING ABOUT 30 MILES AN HOUR ON FLAT PAVED ROAD WHEN THE ENGINE STARTED MAKING A KNOCKING/ TICKING NOISE VERY LOUDLY , THE CHECK ENGINE LIGHT THEN CAME ON , I TURNED THE CAR AROUND TO HEAD BACK HOME WHICH I WAS ONLY 4 MILES AWAY , THE CAR WAS LOSING POWER TO THE ENGINE AS I KEPT DRIVING TO MAKE IT HOME , I MADE IT TO THE HILL I LIVE ON WHICH IS STEEP AND TRIED TO GO A LITTLE FASTER BUT THE CAR WOULDN'T GO OVER 20 MPH AT THIS POINT AND THE NOISE IS BECOMING LOUDER AND LOUDER . I MADE IT TO MY DRIVE WHEN THE ENGINE SHUT DOWN . I TURNED THE KEY OFF FOR ABOUT A MINUTE AND THEN TRIED STARTING IT UP AGAIN , IT WOULDN'T. TURN OVER AND MADE A LOUD CLUNK . I DID TRY HAVING THE VEHICLE REPAIRED AS I WAS TOLD THE TROUBLE CODE IT WAS DISPLAYING WERE P0014 AND P0024 , MY MECHANIC DIAGNOSED THIS AS THE ENGINE TIMING SOLENOIDS NEEDING TO BE REPLACED AND THE CAMSHAFT TIMING BEING ADVANCED , I WENT AHEAD WITH THE NEW SOLENOIDS AND A COMPLETE OIL CHANGE DUE TO THERE BEING METAL SHAVINGS IN THE OIL AND ON THE SOLENOIDS . AFTER THE REPAIRS WERE COMPLETE IT WAS TEST DRIVEN BY THE MECHANIC AND THE ENGINE SHUT DOWN ONCE AGAIN, THE BRAND NEW SOLENOIDS AND OIL ALL HAD BEEN CONTAMINATED WITH METAL SHAVINGS . I WAS THEN ADVISED THAT THE ENGINE NEEDS TO BE REPLACED AT MY EXPENSE AS IT IS OUT OF WARRANTY. I NOW HAVE A CAR WITH AN OUTSTANDING BALANCE THAT DOESN'T RUN AND A VERY HIGH MECHANIC BILL AND NOTHING TO SHOW FOR IT. I WILL NOT BE PURCHASING A REPLACEMENT ENGINE OUT OF POCKET AS THIS IS A FAULTY ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063042January 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (HEALEY HYUNDAI, 410 FISHKILL AVE, BEACON, NY 12508). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062637January 13, 2018
ENGINE
I OWNED A 2014 SANTA FE SPORT. IT WAS BLOWING BLACK SMOKE OUT OF THE EXHAUST. I WOULD BRING IT IN FOR AN OIL CHANGE AND THEY WOULD TELL ME THE OIL WAS BONE DRY. THEY COULD NOT SEE WHERE THE OIL LEAK WAS, I HAD NO SPOTS IN MY DRIVEWAY. THE LOW OIL LIGHT NEVER CAME ON. THE TIME BETWEEN OIL CHANGE AND NO OIL LEFT WAS ABOUT 3 WEEKS. I BROUGHT IT IN, THEY TOLD ME I HAD AN OIL CLOG AND NEEDED A NEW MOTOR. I FILLED IT WITH OIL AND DROVE IT HOME. THE NEXT DAY I WAS DRIVING IT TO MY MECHANIC, STOPPED AT A CONVIENANCE STORE ON THE WAY. SHUT OFF THE MOTOR, WHILE IN LINE, SOMEONE YELLED, "YOUR CAR IS ON FIRE" I LOOKED OUT IT WAS FULLY INGOLFED FROM THE PASSENGER SIDE UNDER THE HOOD. A COMPLETE LOSS, AND HYUNDAI WOULD NOT STAND BEHIND IT. 3 MONTHS LATER, GOT A "RECALL NOTICE" SAID "ENGINE" THE HYUNDAI HAD 42 THOUSAND MILES. EVERY WHERE I LOOK FOR A RECALL NOTICE ON THIS VEHICLE CAN'T SEEM TO FIND THE ONE I AM REFERENCING EXCEPT ON THIS SITE. AFTER 17 ENGINE COMPLAINTS, WHY ARE THERE NO INVESTIGATIONS, OR CLASS ACTION SUITS? OH AND THE "BLUE LINK" MONTHLY REPORTS NEVER REPORTED ANYTHING WRONG. EVEN AFTER THE FIRE, THE REPORT REPORTED THAT ALL SYSTEMS WERE GOOD EVEN MY TIRE PRESSURE. FUNNY, BECAUSE I WATCHED THOSE BLOW UP!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11062223January 11, 2018
POWER TRAIN
YESTERDAY, WHILE DRIVING THE WARNING LIGHT SYMBOLS FOR THE ESC AND DBC CAME ON OUT OF THE BLUE. I WAS ON A LOCAL ROAD, NO INCLINE OR DECLINE, A STRAIGHT LEVEL ROAD WITH TRAFFIC MOVING AT ABOUT 30 MPH. IMMEDIATELY THE CAR SEEMED AS THOUGH IT DID NOT WANT TO GO FORWARD. I PULLED OVER AND TURNED THE CAR OFF AND ON AGAIN AND THE WARNING SYMBOLS DISAPPEARED. I CONTINUED HOME AND PARKED THE CAR. WHILE IN PARK, THE TWO WARNING SYMBOLS ILLUMINATED AGAIN WITH AN ADDITIONAL WARNING OF MIL. THE VEHICLE IS STILL IN PARK AND A MESSAGE COMES ACROSS THE CONSOLE THAT THERE IS SOMETHING POSSIBLY WRONG WITH THE TRANSMISSION AND THE VEHICLE COULD LOSE POWER. I TURNED IT OFF AND ON AGAIN AND ON THE 3RD TRY, THE WARNING SYMBOLS DISAPPEARED. I TOOK IT TO THE HYUNDAI DEALER THIS AFTERNOON FOR SERVICE AND ON THE INVOICE IT STATED THAT AN INHIBITOR SWITCH WAS INSTALLED / RECALL COMPLETED. NOW I NEVER RECEIVED NOTICE THAT THERE WAS A RECALL FOR MY VEHICLE NOR CAN I FIND ANYTHING ONLINE REGARDING PROBLEMS WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056835December 27, 2017
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE REAR PASSENGER DOOR DID NOT LOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER (POHANKA HYUNDAI, 1770 RITCHIE STATION CT, CAPITOL HEIGHTS, MD 20790, 301-899-0480), WHERE THE TECHNICIAN WAS UNABLE TO UNLOCK THE DOOR AND RECOMMENDED THAT THE DOOR NEEDED TO BE REBUILT. THE TECHNICIAN FURTHER STATED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056715December 26, 2017
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT COMES ON, OBD-II TROUBLE CODE P0087: FUEL RAIL/SYSTEM PRESSURE - TOO LOW. HIGH-PRESSURE FUEL PUMP FAILURE AND NEEDS TO BE REPLACED. I EXPERIENCED THE SYMPTOMS OF P0087: ROUGH RUNNING, POOR ACCELERATION ON THE HIGH WAY, AND HARD STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056341December 25, 2017
ENGINE
WHEN DRIVING ON THE HIGH WAY, THE SPEED AT 60~65 MPH, CHECK ENGINE LIGHT CAME ON 2~3 TIMES, EACH TIME JUST LASTED FEW SECONDS AND ACCELERATION PROBABLY COULD TRIGGER CHECK ENGINE LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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