Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11040655October 27, 2017
UNKNOWN OR OTHER
TAKATA RECALL, I WAS FAILED TO BE NOTIFIED ABOUT THE RECALL ON MY VEHICLE FOR MY HOOD LATCH BEING DEFECTIVE. JUNE 5, 2017 WAS WHEN THEY HAD DETERMINED THE RECALL BUT NEVER NOTIFIED ME. I RECEIVED A LETTER IN THE MAIL FROM A LAWYER ABOUT TAKATA HAVING A RECALL ON AIRBAGS, SO I DECIDED TO CHECK ANY RECALL INFORMATION ONLINE ON 10/27/17 AND FOUND THAT IT WAS NOT THE AIRBAG BUT IT WAS THE HOOD LATCH THAT IS BEING RECALLED. THE INFORMATION IS STATING THE HOOD LATCH WILL BECOME LOOSE AND CAUSE THE HOOD TO OPEN WILL DRIVING WHICH IS VERY HAZARDOUS CONSIDERING I HAVE A NEWBORN ON BOARD. THE RECALL NUMBER IS NHTSA 17V358000, MANUFACTURER 163
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040270October 26, 2017
ENGINE
I WAS DRIVING DOWN INTERSTATE I80 20 MILES WEST OF LINCOLN, NE AT APPROXIMATELY 80 MPH. I HEARD A NOISE FROM THE ENGINE AND IT LOCKED UP IMMEDIATELY, THE TACHOMETER DROPPED TO 0 RPM AND I LOST POWER STEERING. THIS VEHICLE HAD ALREADY HAD THE RECALL PERFORMED FOR THE KNOWN ENGINE LOCKING ISSUE. WITHOUT SOME QUICK REACTION THERE VERY EASILY COULD HAVE BEEN SEVERE INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035540October 22, 2017
UNKNOWN OR OTHER
MY 2013 HYUNDAI SANTA FE SPORT 2.0T IS ON THE REXALLL LIST FOR ENGINE PROBLEMS; IT WAS AT DEALER LAST WEEK WHER THEY CHANGED OUT FUEL PUMP & SUPPOSEDLY CORRECTED AN ISSUE W METAL DEBRIS IN OIL GOING TO ENGINE. HAD PROBLEMS LESS THAN 48 HOURS LATER; WAS TOLD I COULD BRING IT IN OR TAKE TO GET BATTERY TESTED. NOW, 48 HOURS AFTER THAT CHECK ENGINE LIGHT IS ON. I BELIEVE THE ENGINE NEEDS TO BE REPLACED AS THIS IS PART OF THE RECALL ON THIS MODEL. IT DOESN'T SOUND OR FEEL RIGHT COMPARED TO YOU HOW IT WAS DRIVING A MONTH AGO WHEN I PURCHASED USED WITH 36K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034376October 18, 2017
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE HIGHWAY ABOUT 70 MPH APPROXIMATELY 4:45 AM WHEN I HEARD A LOUD EXPLOSION. MY MIDDLE PANEL OF MY PANORAMIC SUNROOF EXPLODED CAUSING A CIRCULAR HOLE IN THE SUNROOF INITIALLY WHICH EVENTUALLY CAUSED THE ENTIRE MIDDLE PANEL TO BREAK A PART. THERE WERE NO MOTOR VEHICLES AROUND ME AT THE TIME. I HAVE ATTACHED THE REPAIRS FOR MY AUTOMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034437October 18, 2017
VEHICLE SPEED CONTROL
I'M HAVING A RANDOM PROBLEM WITH MY VEHICLE WHICH RELATES TO THE ACCELERATION. THE CAR SOMETIMES FAILS TO RESPONDS TO THE ACCELERATOR WHEN PRESSED. I HAVE NOTICED THIS WHEN THE CAR IS IN ECO DRIVE MODE AND THE REVS SEEM OK AND THE ENGINE FAILS TO RESPOND TO THE ACCELERATOR BUT ALL OF SUDDEN THE CAR JERKS FORWARD WITH DRIVER HAVING LITTLE CONTROL UNTIL IT EVENS OUT AGAIN. THERE DOES NOT SEEM TO BE ANY PATTERN TO IT AND AS A RESULT IT NEAR IMPOSSIBLE TO DUPLICATE. I HAVE TALKED TO HYUNDAI USA AND ALSO WITH MY LOCAL DEALER AS OF YET I HAVE NO FIX. WILL BRING IT INTO DEALER ONCE MORE AND TAKE IT FROM THERE. I FIRMLY BELIEVE THIS A SAFETY ISSUE AND AS A FATHER OF TWO YOUNG CHILDREN THIS IS OF GREAT CONCERN AND WORRY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034102October 17, 2017
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN AND A STOP LIGHT, IT SHOOK AND VIBRATED SEVERELY. WHILE ACCELERATING AT HIGHWAY SPEEDS ABOVE 55 MPH, THE SUSPENSION WAS UNSTABLE. IN ADDITION, THE FUEL TANK WOULD BE FULL AT 381 GALLONS AND WOULD DECREASE TO 360 GALLONS. THE DEALER (PANTILI HYUNDAI, 720 OAKVALE RD, PRINCETON, WV 24740, (304) 425-8203) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033095October 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE A SHRIEKING NOISE AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO HYUNDAI OF SLIDELL IN SLIDELL, LA, 985-641-0671. THE DEALER DIAGNOSED THAT A PIECE OF METAL WAS IN THE OIL AND CLOGGED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V358000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *BF UPDATED 7/27/18*JB *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032575October 9, 2017
ENGINE
I WAS DRIVING MY CAR ON THE HIGHWAY GOING 75 MILES AN HOUR WHEN MY ENGINE JUST SEIZED UP AND SHUT DOWN. IT WOULDN'T START BACK UP. I HAD IT TOWED TO THE DEALER AND I HAVE METAL SHAVINGS IN MY OIL PAN AND MY ENGINE IS SEIZED UP. THERE IS A RECALL ON THIS MAKE, MODEL AND ENGINE FOR THE EXACT SAME PROBLEM BUT THE RECALL DATES ARE FROM 6/28/2012- 6/31/2014 AND MY CAR WAS PRODUCED ON 6/9/2014. 9 DAYS OUTSIDE THE RECALL WINDOW AND THEY ARE NOT COVERING MY CAR OR MY CLAIM. THE DEALER EVEN SAID I HAD THE PROBLEM THAT WAS IN THE RECALL AND THEY DO NOT UNDERSTAND WHY HYUNDAI ISN'T COVERING IT. MY CAR CLEARLY HAS THE SAME PROBLEM AS IN THE RECALL CAMPAIGN 162 AND HYUNDAI ISN'T COVERING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032236October 8, 2017
POWER TRAIN
ON SEVERAL OCCASIONS, THE VEHICLE LOST ALL POWER WHILE IN MOTION. IT HAPPENED WHILE DRIVING 55MPH, IT HAS HAPPENED WHILE DRIVING 20 MPH, AS WELL AS JUST SITTING AT A STOP LIGHT. EVERY OTHER TIME THE VEHICLE IS STARTED, THE CHECK ENGINE LIGHT COMES THEN GOES OFF, ON/OFF, ON/OFF ETC... AND JUST AS OFTEN AS THE LIGHTS CHANGES THE SHIFTING IT'S EXTREMELY HARD WHEN SHIFTING GEARS. THEN THE VERY NEXT DAY, IT RUNS PERFECTLY FINE. HOWEVER, IT REACHES EXTREMELY HIGH RPM'S BEFORE SHIFTING. WHEN IT DOES THAT, IT LITERALLY FEELS LIKE THE BOTTOM OF THE CAR IS GOING TO FALL OUT FROM UNDERNEATH. MAYBE PURE COINCIDENCE BUT NONE OF THIS STARTED UNTIL I HAD TAKEN THE VEHICLE IN FOR RECALL NOTIFICATIONS. I CONTACTED THE DEALER WHEN IT HAPPENED AND THEY SAID NOTHING THEY DID WOULD HAVE CAUSED ANY OF THIS TO HAPPEN. AND OF COURSE, WHEN YOU TAKE IT TO HAVE SOMEONE LOOK AT IT, IT NEVER RUNS "OTHER THAN NORMAL". THE VEHICLE IS ONLY GOING ON ALMOST 5 YRS OLD, AND HAS 68,530 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031850October 5, 2017
POWER TRAIN
MADE A LEFT TURN WHILE DRIVING UNDER NORMAL CONDITION (ENTER THE TURN FROM A COMPLETE STOP AND ACCELERATING TO ABOUT 15 MPH). A LOUD BANG WAS HEARD IN THE REAR OF THE VEHICLE, WHILE IN THE TURN, FOLLOWED BY A BRIEF VIBRATION. I MADE AN IMMEDIATE RIGHT TURN ON TO A NEARBY SIDE STREET AND FELT THE VIBRATION AGAIN, BUT NO NOISE WAS HEARD. THE VEHICLE WAS PARKED IN A SAFE LOCATION A FEW HUNDRED FEET FROM WHERE THE INITIAL NOISE WAS HEARD. UPON LOOKING AT AND THEN UNDER THE REAR OF THE VEHICLE A BLACKISH/GRAY FLUID WAS LEAKING FROM THE AREA OF THE REAR DIFFERENTIAL. ROADSIDE ASSISTANCE WAS CALLED AND A TOW TRUCK RESPONDED WITHIN AN HOUR. THE VEHICLE WAS TOWED TO A NEAR BY HYUNDAI DEALERSHIP FOR INSPECTION AND REPAIR. THE DAY AFTER THE INCIDENT A SERVICE MANAGER FROM THE DEALERSHIP CALLED ME AND REPORTED THAT THE HOUSING FOR THE REAR DIFFERENTIAL CRACKED. THE DIFFERENTIAL WILL BE REPLACED AND COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030404September 28, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY VEHICLE WAS INVOLVED IN THE ENGINE RECALL WHICH CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN DUE TO ENGINE FAILURE. AFTER HAVING THE ENGINE REPLACED BY A HYUNDAI DEALERSHIP, THE VEHICLE CONTINUES TO INTERMITTENTLY LOOSE POWER WITHOUT NOTICE. ALTHOUGH, THE TACHOMETER READS 7000 RPM, THE SPEED IS 20 MPH WITH THE PEDAL TO THE FLOOR BOARDS. THIS HAPPENS WITHOUT NOTICE AND HAS HAPPENED ON INTERSTATE HIGHWAYS WITH CARS SPEEDING BUY! WE HAVE TO PULL OVER AND SHUT IT OFF AND THEN RESTART. THEN IT WILL BE FINE TIL NEXT THE NEXT TIME. THE LOCAL HYUNDAI DEALERSHIP HAS NOT BEEN ABLE TO CORRECT THE PROBLEM ALTHOUGH THEY HAVE REPLACED SEVERAL THINGS. IT IS AN ONGOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030080September 27, 2017
SERVICE BRAKES, SEAT BELTS, SUSPENSION
THE 2017 HYUNDAI SANTA FE SPORT SEAT BELTS DO NOT RETRACT . THEY JAMMED IN THE DOORS AND HAVE RIPPED THE RUBBERS ON THE DOORS AND DO NOT RETRACT BACK WHEN GETTING OUT OF VEHICLE. . ALSO IN AN EMERGENCY BRAKING SITUATION THE SEAT BELTS DO NOT LOCK UP. SUSPENSION IS LOUSY AND IT FEELS AS IF IT HAS NO SUSPENSION. I WAS TOLD BY HYUNDAI'S ZONE REP RANDY 1-800-633-5151 ON SEPTEMBER 26TH 2017 THREE MORE COMPLAINTS OF THIS SITUATION HAVE BEEN REPORTED. MY LOCAL HYUNDAI DEALER FEELS FOR $250 A MONTH THIS IS AS GOOD AS IT GETS AND I SHOULD ACCEPT THE VEHICLE WITH ITS FAULTY SEAT BELTS. VEHICLE HAS BEEN LOOKED AT AT MY LOCAL HYUNDAI DEALER SINCE SEPTEMBER 18TH 2017 AND WAS NOTIFIED IN AUGUST OF 2017... .UPDATED 11/09/17 *BF UPDATED 7/20/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024622September 20, 2017
ENGINE, POWER TRAIN
VEHICLE SHAKES AND JERKS AT 50 MPH ON A 30% UP GRADE. UNKNOWN ANSWER BY DEALERSHIP. DEALERSHIP HAS SEEN VEHICLE 3 TIMES FOR THIS AND ALL THEY SAID THEY DID WAS RESET SENSORS. THIS DID NOT REMEDY THE ISSUE. I AM NOT PLEASED OR SATISFIED WITH RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023895September 17, 2017
VEHICLE SPEED CONTROL
VEHICLE HESITATES WHEN TRYING TO ACCELERATE WHEN NOT FULLY WARMED UP. DEALER CAN DUPLICATE THE SITUATION ON THIS VEHICLE AND OTHERS IN THEIR INVENTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022797September 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS SOON AS THE VEHICLE WAS STARTED. THE CONTACT CALLED THE NATIONAL CENTRAL REGIONAL MANAGER FOR CONSUMER AFFAIRS. THE CONTACT WAS ADVISED BY COLUMBIA HYUNDAI IN CINCINNATI, OHIO THAT THE VEHICLE SHOULD NOT BE TAKEN TO THE DEALER ANYMORE WITHOUT THE REGIONAL MANAGER'S CONSENT. THE VEHICLE WAS TAKEN TO TWO DEALERS: ONE TIME AT KERRY HYUNDAI IN NORTHERN KENTUCKY AND FOUR TIMES AT COLUMBIA HYUNDAI IN CINCINNATI, OHIO FOR DIAGNOSTIC TESTING. THE DEALERS COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 10446255. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 11/01/17*LJ CONSUMER STATED VEHICLE TAKEN IN TO DEALERS 6 TIMES. CONSUMER PURSUING THE LEMON LAW AS THIS VEHICLE HAS BEEN OUT OF SERVICE FOR 31 DAYS. UPDATED 9/7/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021453September 5, 2017
UNKNOWN OR OTHER
BACKUP CAMERA GOES DARK DURING OPERATION, USUALLY RIGHT AFTER TURNING ON THE CAR. THIS CAN CAUSE AN ACCIDENT IF THE DRIVER CAN NOT SEE WHILE BACKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021457September 5, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
VEHICLE HESITATES FOR A SECOND OR TWO WHEN ACCELERATING, BOTH FROM A FULLY STOPPED POSITION, OR WHILE DRIVING AT LOW SPEEDS. DID NOT TEST HIGH SPEEDS. THIS CAN BE A SAFETY CONCERN WHEN MERGING INTO TRAFFIC, ESPECIALLY ON A HIGHWAY. DEALER SERVICE SAID THEY COULD NOT REPRODUCE THE ISSUE, BUT IT IS VERY REAL, AND VERY SCARY. I HAD DOCUMENTED THIS ISSUE SEVERAL TIMES WITH HYUNDAI SUPPORT BUT THEY JUST KEEP CLOSING THE CASE WITHOUT ANY ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021608September 5, 2017
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO KILL A BUG ON THE FRONT WINDSHIELD WITH HIS HAND AND THE ENTIRE WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO BEMIS HYUNDAI IN SYCAMORE, ILLINOIS AND WAS INFORMED THAT THE WINDSHIELD WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020227August 28, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
EXCESSIVE ENGINE BRAKING ON DOWNHILL ROLL WITH CRUISE ENGAGED, WILL DOWNSHIFT THEN DOWNSHIFT AGAIN. WHILE REDUCING THE SPEED THE CRUISE WILL CAUSE THE TRANSMISSION TO UP-SHIFT STILL ROLLING DOWN THE SAME HILL AT THIS POINT THE CRUISE REALIZES THE SPEED INCREASE AND DOES A DOUBLE DOWNSHIFT FROM WHERE IT WAS. AT THIS POINT THE RPM HAS JUMPED TO JUST UNDER 5000 WITH THE ENGINE WHINING LIKE ITS IN PAIN. I LIVE IN AND TRAVEL, TO AND FROM WORK IN THE LOWER SAVANNAH RIVER AREA OF SOUTH CAROLINA. THE HILL THAT I WAS ON IS ABOUT THE LENGTH FOOTBALL FIELD AND THE SPEED LIMIT IS 55MPH UNSURE OF THE GRADE, BUT AS I EXPLAINED WHERE WE LIVE. THE FIRST TIME I NOTICED THIS ISSUE THE ODOMETER HAD JUST OVER A THOUSAND MILES AND JUST THOUGHT IT WAS AN ANOMALY BUT NOW IT HAS JUST UNDER THREE THOUSAND MILES AND IT STILL HAS THE PROBLEM. THE CAR WAS PURCHASED AS A WEDDING GIFT FOR MY WIFE AND SHE'S SCARED TO DRIVE IT BECAUSE OF THE CRUISE CONTROL ISSUES. SHE WOULD RATHER DRIVE HER 2007 SANTA FE THE CRUISE CONTROL IN IT ACTS NORMAL AND FEELS DEPENDABLE, EVEN WITH 114,000 MILES ON IT. I'VE CONTACTED HYUNDAI MOTORS AND HAVE TAKEN IT TO THE DEALER WITH NO RESULTS. HYUNDAI ASSIGNED ME CASE WORKER ANGELA GODBEY (714) 965-7049 SHE CLOSED THE CASE 8/23/17, BUT NOT WITHOUT GIVING INDICATION THAT THE PROBLEM IS A MANUFACTURERS INSTALLED DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018865August 22, 2017
STEERING, UNKNOWN OR OTHER
WHEN I MAKE A TURN I CAN HEAR A CLICKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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