Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11104533June 28, 2018
UNKNOWN OR OTHER
SANTAFE WON'T START. EVERYTHING COMES ON DASH AND RADIO AND AC BUT CAR WON'T EVEN TURN OVER. I TALKED TO A MECHANIC WHO SAID THIS HAS BEEN A REACURING PROBLEM. JUST WONDERING WHY NO RECALL IF IT KEEPS HAPPENING. I CAME HOME AND WHEN I TRIED TO LEAVE IT WOULDN'T START. WAITED AND IT STARTED. THEN I GOT UP THE NEXT DAY AND AGAIN WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103485June 22, 2018
ENGINE
I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE SEIZED AND TURNED OFF. LUCKILY I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. THE CAR HAD TO BE TOWED TO THE HYUNDAI DEALERSHIP. THEY TOLD US THAT THE MOTOR IS LOCKED AND WILL NOT TURN OVER BECAUSE OF INTERNAL ENGINE FAILURE AND THERE WAS SLUDGE AND METAL IN THE OIL PAN. THE ASSISTANT MANAGER THEN TOLD US THAT THIS WAS ALSO A PROBLEM FOUND WITHIN THE 2013-2014 MODELS THAT HAD GOTTEN RECALLED, BUT THERE WAS NOTHING THEY COULD DO FOR US AND WE HAVE TO PAY OUT OF POCKET FOR A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103066June 21, 2018
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS HAVE A DARK SPOT APPROX. 100 FEET IN FRONT OF THE VEHICLE IN THE LEFT HAND LANE. HYUNDAI SAYS IT IS DESIGNED THAT WAY TO PREVENT GLARE WITH THE HID LIGHTS THE VEHICLE HAS. IT IS HARD TO SEE MUCH IN THE LEFT LANE WHEN DRIVING. THE ATTACHED PHOTO SHOWS THE DARK SPOT ON THE LEFT SIDE OF CENTER. IT HAS BEEN THAT WAY SINCE I FIRST DROVE THE CAR AT NIGHT. I THINK IT IS A DEFINITE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102803June 20, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HYUNDAI DEALER (KERRY HYUNDAI, 6149 HOPEFUL CHURCH RD, FLORENCE, KY 41042, 888-904-1382) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102825June 20, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO HYUNDAI OF SOMERSET (5090 HWY 27, SOMERSET, KY) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE 89,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101738June 13, 2018
ENGINE
ACCELERATION PROBLEM. SOME TIMES TURNING LEFT EITHER FROM A COMPLETE STOP OR A SLOW TURN WHEN I PRESS ON THE GAS IT TAKES OFF AND THEN HESITATE FOR FEW SECONDS AND THEN TAKES OF. IT IS SO SCARY WHEN YOU HAVE TRAFFIC COMING TOWARDS YOU. NOW IT IS STARTING TO DO IT MORE AND NOW ITS DOING IT WHEN I TURN RIGHT. HAVE READ SEVERAL COMPLAINTS WITH THE SAME PROBLEM AND CAN NOT BELIEVE NOTHING IS BEING DONE ABOUT THIS. AS USUAL SOMEONE HAS TO GET KILLED BEFORE THIS IS TAKEN SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101300June 12, 2018
UNKNOWN OR OTHER
WHILE VEHICLE PARKED, THE SUNROOF SPONTANEOUSLY EXPLODED. THERE WAS NOTHING CONTRIBUTED TO THE EXPLOSION, NOTHING HIT THE SUNROOF IT JUST LOOKS LIKE IT BULGED OUT AND SHATTERED. GLASS FELL INSIDE THE VEHICLE ON DRIVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101480June 12, 2018
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
SUV STALLED OUT ON EXPRESSWAY AT 50MPH. THE ENGINE MADE A LOUD TAPPING NOISE THEN ENGLINE AND OIL LIGHT APPEARED ON DASHBOARD. I COASTED DOWN THE EXIT RAMP NEARLY BEING HIT BY MERGING TRAFFIC. THE BRAKES BECAME HARD AND COSTED TO STOP SIGN. I WAS ABLE TO GET TO NEXT BLOCK TO MY HOME BY PLACING CAR IN PARK AND RESTARTING . THE ENGINE AT THIS POINT SOUNDS LIKE A WOODPECKER TAPPING ON WOOD. MY VEHICLE HAS BEEN TOWED TO DEALERSHIP AND AWAITING WARRANTY REPAIR.AUTHORIZATION. THIS EVENT MIRROR THE RECALL ISSUED BY HYUNDAI AND NHTSA#17V-226. I TOOK THE CAR IN FOR THIS RECALL AND WAS TOLD 30MIN LATER THAT MY ENGINE WAS AFFECTED. I FOUND OUT THAT THEY SHOULD HAVE TAKEN MY CRANKCASE OFF NOT JUST DO AN OIL CHANGE. I AM STILL WAITING ON WORLD HYUNDAI TO INSPECT MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099837June 4, 2018
SUSPENSION
THE REAR AND FRONT SUSPENSION MAKE A NOISE EVEN WHEN THE CAR WAS STATIONARY. EVEN WHEN THE DOORS ARE CLOSING, THE NOISE CAME OUT FROM THE SUSPENSION. IT'S BEEN THIS WAY FROM THE BEGINNING OF DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099353June 2, 2018
ENGINE, UNKNOWN OR OTHER
PURCHASED 2013 SANTA FE SPORT IN JAN 2018, WITH 60K MILES. 7K MILES ADDED, TO DATE. MAY 2018, DROVE THROUGH A CAR WASH, WATER ENTERED THE CAB THROUGH A SEAL ABOVE THE DASHBOARD. HYUNDAI SERVICE INVESTIGATED, REPLACED MOON ROOF SEAL, AND THEN REPORTED THAT THE MOON ROOF SEAL WAS NOT THE CAUSE, FURTHER INVESTIGATION NEEDED, AT A COST, TO US, OF $400. WE RESPECTFULLY DECLINED. WATER ENTERING THE VEHICLE, DURING A HEAVY RAIN, COULD PROVE TO BE VERY DANGEROUS. 6/02/18, MERGED ONTO HIGHWAY, SPEED OF 75 MPH, 9:45 AM, CLEAR SKIES, FAIRLY MODERATE TRAFFIC. WITHOUT WARNING, ENGINE LOST ALL POWER, ATTEMPTED TO ACCELERATE, NEGATIVE RESULTS, NON-RESPONSIVE. VEHICLE BEGAN TO SLOW, TURNED HAZARD WARNING LIGHTS ON, AND COASTED TO THE NEXT EXIT. THERE WERE APPROXIMATELY 4 CARS BEHIND ME WHEN I LOST ENGINE POWER. FORTUNATELY, I WAS ABLE TO SAFELY EXIT, THE FREEWAY, AND COAST DOWNHILL, TO A NEARBY CHEVRON STATION, WITHOUT CAUSING A MAJOR ACCIDENT. (WOULD MY WIFE OR CHILDREN HAVE BEEN AS FORTUNATE?) TURNED THE VEHICLE OFF AND THEN ON AGAIN. THE VEHICLE HAD ELECTRICAL POWER AND INITIATED A SELF CHECK, RESULTS UNKNOWN. THE CHECK ENGINE WARNING LIGHT/BATTERY LIGHT/OIL LIGHT WERE ALL VISIBLE ON THE DASH BOARD. WHILE THE VEHICLE WAS PERFORMING A SELF DIAGNOSTIC TEST...A CLOUD OF SMOKE/BURNING SMELL EMITTED FROM THE AC VENT LOCATED NEAR THE RADIO. VEHICLE WAS TOWED TO THE HYUNDAI DEALER, WHERE PURCHASED. A DIAGNOSTIC CHECK AND VISUAL INSPECTION REVEALED THAT THE ENGINE HAD SEIZED AND WAS RELATED TO PREVIOUS ENGINE RECALL. PROBLEM: MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE, THIS COULD RESULT IN THE ENGINE SEIZING, INCREASING THE RISK OF A CRASH. FIX: DEALERS WILL INSPECT THE ENGINE AND REPLACE THE ENGINE SHORT BLOCK, AS NECESSARY, FOR FREE. DANGEROUS, BUSY HIGHWAYS, HIGH SPEED.... FATALITIES PROBABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098648May 29, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE BEYOND 20 MPH. THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098268May 28, 2018
ENGINE, FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT COMES ON AND TESTING SHOWS 3RD CYLINDER HAS AS FUEL-OXYGEN IMBALANCE. HAS HAPPENED TWICE. LIGHT WENT OFF THE 2ND TIME. BRAND NEW CAR. IT HAPPENED AT 2,500 AND 5,000 MILES. HAD IT CHECKED BY HYUNDAI THE FIRST TIME AND THEY DIDN'T SEE ANY OTHER PROBLEMS, CHALKING IT UP TO A MALFUNCTION. SOMEONE TOLD ME IT COULD BE A BAD FUEL INJECTOR; BAD SENSOR; OR A MISCALIBRATION OF THE ENGINE/FUEL INJECTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093788May 14, 2018
WHEELS
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL KNOCKING NOISE. THE DEALER (JOE MACHENS HYUNDAI, 1300 VANDUVER DR, COLUMBIA, MO 65202) STATED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED LESS THAN A YEAR LATER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093478May 12, 2018
UNKNOWN OR OTHER
I RECENTLY PURCHASED THE CAR AND NOTICED THE BACK PASSANGER DOOR DOES NOT OPEN FROM THE INSIDE. THE LEFT SIDE OPENS FROM THE INSIDE BUT NOT THE RIGHT SIDE. I WAS INSTRUCTED TO TAKE IT TO A HYUNDAI DEALER TO SEE IF THEY COULD HELP. HAVEN'T DONE SO YET, BUT WANTED TO KNOW IF YOU COULD HELP FIRST WITH INSTRUCTIONS. VEHICLE WAS NOT IN MOTION AND MOTOR WAS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092317May 7, 2018
UNKNOWN OR OTHER
CAR ALARM SYSTEM REPEATEDLY AND RANDOMLY GOES OFF WHILE STATIONARY IN DRIVEWAY WITHOUT PROVOCATION OR INTERFERENCE OF ANY TYPE. REASON(S) UNKNOWN TO MECHANICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092342May 7, 2018
ELECTRICAL SYSTEM
WE TOOK OUR 2013 HYUNDAI SANTA FE SPORT VIN #[XXX] INTO SHAWNEE MISSION HYUNDAI ON APRIL 16TH, 2018, AS THE INSTRUMENT PANEL CLUSTER WENT OUT ON THE VEHICLE WHILE WE WERE DRIVING IT, WE HAD PULLED OUT OF A PARK ON TO A STREET THAT IS HEAVILY TRAVELED AND IT MADE THE SHUT DOWN NOISE AND THE INSTRUMENT PANEL WENT BLACK. WE PULLED INTO A PARKING LOT, BECAUSE I WASN'T SURE IF THE CARE WAS STILL RUNNING OR NOT. I PUT IT IN PARK AND TURNED IT OFF AND ON AND IT WAS STILL BLACK. THE CAR WAS LOCKED INTO THE PARK POSITION AND WE COULDN'T GET IT OUT. WE CALLED AAA AND THEY SENT A TOW TRUCK DRIVER OUT. HE SHOWED ME HOW TO USE THE KEY INSIDE THE FOB TO GET IT OUT OF PARK AND SAID TO IMMEDIATELY TACK IT TO THE DEALERSHIP TO BE FIXED AS THIS WAS A SERIOUS SAFETY HAZARD. WE HAVE BEEN WORKING WITH A SERVICE REPRESENTATIVE NAMED [XXX] FROM THE DEALERSHIP. ACCORDING TO MIKE, THEY ORDERED A REPLACEMENT PART THAT ARRIVED LAST WEDNESDAY AND IT HAD A BROKEN PIECE ON IT, SO THEY ORDERED ANOTHER ONE. IT ARRIVED ON FRIDAY AND AFTER INSTALLATION, ON SATURDAY OUR CAR STILL WAS NOT WORKING PROPERLY. WE FINALLY GOT OUR CAR BACK FROM THE DEALERSHIP ON APRIL 27TH AND THE PANEL WENT OUT AT 12:30 ON APRIL 29TH AFTER GOING THROUGH AN INTERSECTION AND STOP LIGHT. WE TOOK IT BACK TO THE DEALERSHIP ON APRIL 30TH AND GOT IT BACK ON MAY 4TH AND THE PANEL WENT OUT ON MAY 5TH AT 11:00 AFTER PULLING INTO A PARKING SPACE. WE TOOK IT BACK TO THE DEALERSHIP TODAY, MAY 7TH. THIS PARTICULAR CLUSTER GOING OUT IS A SERIOUS SAFETY HAZARD AND WONDER IF YET ANOTHER RECALL NEEDS TO GO OUT? SO ON APRIL 26TH I OPENED A CASE FILE WITH HYUNDAI'S CONSUMER AFFAIRS DEPARTMENT, BUT HAVE YET TO TALK TO THE CASE WORKER. SHE CALLED AND LEFT A MESSAGE, I RETURNED HER CALL AND LEFT A MESSAGE AND EMAILED HER TO CALL ME TODAY AT 4:00 CST AND SHE DIDN'T CALL. THE CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090802April 28, 2018
STEERING
VERY LOSE STEERING AND THERE IS A MANUFACTURE RECALL ON THOUSANDS OF THESE VEHICLES FROM THE STEERING WHEEL ACTUALLY SEPARATING FROM THE STEERING COLUMN ITSELF. VERY HARD TO DRIVE WITHOUT SWERVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090518April 27, 2018
FUEL/PROPULSION SYSTEM
A ROCK KICKED UP WHILE DRIVING 35 MPH ON A CITY STREET AND HIT UNDERCARRIAGE, DAMAGING THE CHARCOAL CANISTER. THIS IS A SPORTS UTILITY TRUCK, ADVERTISED AND MARKETED TO HANDLE OFF ROAD CONDITIONS. POOR DESIGN IN LACK OF PROTECTIVE METAL PLATE BARRIER AROUND THE CANISTER HAS LEAD TO AN EASY PUNCTURE AND DAMAGE TO EVAC COMPONENT AND EXPENSIVE COST FOR REPLACEMENT WITH NO PART WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090050April 25, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2016 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND ALL THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE CONTACT CALLED WORLD HYUNDAI MATTESON AT 866-486-2915 (5337 MILLER CIR DRIVE, MATTESON, IL 60443) AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FROM WHERE IT WAS PURCHASED. INSTEAD, THE CONTACT CALLED THE INSURANCE COMPANY. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS CALLED, BUT DID NOT RETURN THE CONTACT'S PHONE CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089749April 23, 2018
ENGINE
WHILE MAKING A LEFT TURN FROM A SIDE STREET ON TO A MAIN HIGHWAY THE CAR QUIT MOVING . THE ENGINE WAS STILL RUNNING BUT THE CAR STOPPED IN THE MIDDLE OF THE ROAD. NO POWER. THERE WERE NO ENGINE CODES DISPLAYED. AFTER COASTING TO THE OTHER SIDE OF THE ROAD, AND PUMPING THE GAS FEED MULTIPLE TIMES THE CAR FINALLY TOOK OFF. THIS IS A REAL CHANCE FOR A BROAD SIDE ACCIDENT. THIS HAS HAPPENED TO OTHER SANTA FE SPORT 2.0 TURBOS THAT I PERSONALLY KNOW OF . THE LATEST ONE WAS A 2018 SANTA FE SPORT 2.0 TURBO OWNED BY -----------WHICH ALSO ALMOST CAUSED A BROAD SIDE ACCIDENT. THIS MUST BE FIXED BEFORE SOMEONE IS KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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