Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11002528June 30, 2017
ENGINE, POWER TRAIN
MY VEHICLE EXHIBITS ALL OF THE ISSUES ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 17V-226. I HAVE CONTACTED HYUNDAI NUMEROUS TIMES AND MY REQUESTS KEEP GETTING IGNORED. I DON'T KNOW WHAT COURSE OF ACTION I CAN PURSUE FROM THIS POINT FORWARD. I CAN BE REACHED AT [XXX] OR [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002104June 29, 2017
ENGINE
ENGINE BEGAN IDLING ROUGH, ENGINE LIGHT CAME ON ON THURSDAY, JUNE 22, 2017. FRIDAY AND SATURDAY, JUNE 23 AND 24, 2017, ENGINE CONTINUED TO DRIVE ROUGH (CHUGGING). SATURDAY, JUNE 24, 2017 AT 12:15PM, WHILE ON THE HIGHWAY-. DRIVING STRAIGHT ON A COUNTRY ROAD, ATTEMPTING TO ACCELERATE UP A HILL, THE RPMS INCREASED BUT WITH NO MOVEMENT IN SPEED, THEN IN THE MIDDLE OF NOWHERE-THE ENGINE LOST ALL POWER. HAD TO PULL OFF THE ROAD. AT 2:20PM, PLACED A CALL FOR ROADSIDE ASSISTANCE TO GET VEHICLE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002047June 28, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT RESTART WHEN PROMPTED. THE VEHICLE WAS TOWED TO TUSTIN HYUNDAI MOTORS OF TUSTIN, CALIFORNIA WHERE THE ENGINE WAS REPLACED WITH A RE-MANUFACTURED ENGINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THE FAILURE WAS DIRECTLY RELATED TO THE RECALL. FURTHERMORE, THE CONTACT STATED THAT THERE WAS AN OIL FLOW RESTRICTION, WHICH CAUSED HIGH OIL CONSUMPTION, DUE TO THE PREMATURE BEARING WEAR WITHIN THE ENGINE. AFTER THE INITIAL REPAIR, THE CONTACT HEARD A CLACKING NOISE COMING FROM THE ENGINE ON MORE THAN ONE OCCASION DUE TO A LACK OF OIL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE RE-MANUFACTURED ENGINE WOULD HAVE TO FAIL COMPLETELY BEFORE AUTHORIZATION OF A NEW ENGINE WOULD BE APPROVED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001781June 27, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (JOE HOLLAND HYUNDAI LOCATED AT 150 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303; (304) 744-1561) WHERE IT REMAINED FOR 25 DAYS. THE DEALER WAS CONTACTED AT 304-720-9510 TO SEE IF THE VEHICLE WAS REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE FORMS FOR THE RECALLS WERE SENT YESTERDAY BY THE REPAIR DEPARTMENT AND THAT IT WOULD TAKE APPROXIMATELY 4 TO 5 MORE WEEKS TO GET THE VEHICLE REPAIRED. THE HYUNDAI MANUFACTURER WAS CONTACTED AT 855-371-9460 AND PROVIDED CASE NUMBER: 1030122228. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001329June 26, 2017
AIR BAGS, SERVICE BRAKES, ENGINE
I HAVE RECENTLY RECEIVED A SAFETY RECALL NOTICE FROM HYUNDAI FROM NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT FOR THE HYUNDAI SANTE FE SPORT 2014, SUV. THE PROBLEM ON THE LETTER STATES THERE ARE PROBLEMS IN THE MANUFACTURING OF THE ENGINE, PRE-MATURE BEARING WEAR IN THE MOTOR AND THE BEARING CAN FAIL, AND VEHICLE COULD STALL WHILE IN MOTION, INCREASING RISK OF CRASH. I AM TAKING THE VEHICLE TO HYUNDAI DEALERSHIP TODAY. THE VEHICLE IS MAKING A KNOCKING NOISE FROM THE ENGINE THAT INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. I DRIVE THE VEHICLE ON THE HIGHWAY SO THIS IS VERY DANGEROUS AND JUST STARTED TO HEAR IT LAST NIGHT. IT HAS STARTED TO REDUCE POWER WHEN GAS IS ACCELERATED AND RPM INCREASE AND HESITATION OF VEHICLE MOVING FORWARD WHEN PUSHING DOWN ON GAS PEDAL. THIS VEHICLE HAS BEEN UNSAFE TO DRIVE AND I AM A MOTHER OF A 4 YEAR OLD SON, WE BOUGHT THE CAR ORIGINALLY FOR SAFETY. I AM DISSAPOINTED IN THIS VEHICLE AS IT WAS UNSAFE FOR ME AND MY FAMILY TO DRIVE IN. I ALSO UTILIZE THE VEHICLE FOR WORK AND IT IS UNSAFE TO DRIVE. I WILL ALSO HAVE TO DEAL WITH FIGURING OUT TRANSPORTATION WHEN DEALING WITH HYUNDAI DEALERSHIP. I AM UNCLEAR OF THE OUTCOME AT THIS MOMENT, BUT VERY DISSATISFIED WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000399June 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ALSO, THE VEHICLE EXPERIENCED A JERKING MOTION AND THE CHECK ENGINE INDICATOR ILLUMINATED PERIODICALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MAJOR HYUNDAI 1534 N. 9TH STREET, STROUDSBURG, PA 18360), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THE REMEDY WAS NOT AVAILABLE AND COULD NOT PROVIDE A TIME FRAME. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000469June 21, 2017
ENGINE, POWER TRAIN
ON DEC 18TH DRIVING ON A COUNTY ROAD OUTSIDE OF GUNNISON, CO MY 2013 HYUNDAI SANTA FE SPORT WAS IN MOTION AND A CLICKING NOISE BEGAN IN ENGINE. AFTER ~1 HR AND AFTER CHECKING FLUID LEVELS A LOUD POP IN THE ENGINE CAUSED IT TO CEASE FUNCTIONING WHILE IN MOTION (~45-55 MPH) LEAVING MY STRANDED IN DANGEROUSLY COLD TEMPERATURES THAT NIGHT. I WAS FORCED TO HAVE THE VEHICLE TOWED TO DEALERSHIP WHERE, WITH NO LOANER CARS AND A 6 WEEK WAIT ON A NEW ENGINE, WAS FORCED TO PURCHASE ANOTHER VEHICLE FROM HYUNDAI WITH NO EXPLANATION OF WHAT HAPPENED TO THE ENGINE. A FEW WEEKS AGO I RECEIVED A NOTICE FROM HYUNDAI CORPORATE STATING THERE IS A KNOWN PROBLEM AND A SAFETY RECALL (NHTSA CAMPAIGN NUMBER: 17V-226). IT IS CLEAR THAT HYUNDAI KNEW OF THIS PROBLEM AND NOT ONLY DID NOT REIMBURSE ANY EXPENSES RELATED TO THE ENGINE ISSUE AND PUT ME IN A SITUATION REQUIRING ME TO PURCHASE ANOTHER VEHICLE FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995802June 19, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE WILL NOT ACCELERATION WHEN TURNING SOMETIMES. IN SPORT MODE ITS FINE BUT ECO AND REG IT ACTS UP. I WAS ALMOST T-BONED CAUSE THE CAR WOULD NOT MOVE AT A INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995811June 19, 2017
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE 2014 SANTA FE SPORT WITH 2.4 ENGINE, AND HAVE A SERIOUS HESITATION PROBLEM. IT HAPPENS QUITE OFTEN WHEN WAITING AT LIGHT TO MAKE A LEFT TURN. WHEN TRAFFIC ALLOWS ME TO GO, THE CAR WILL START THE TURN THEN IT FEELS LIKE THE ENGINE DIES FOR ABOUT 2 OR 3 SECONDS THEN KICKS IN AND I AM ABLE TO COMPLETE THE TURN. THIS IS VERY SCARY WHEN THERE IS TRAFFIC COMING AT ME. I AM VERY WORRY THAT ONE DAY I WILL HAVE AN ACCIDENT BECAUSE OF THE SERIOUS HESITATION PROBLEM. IT ALSO HESITATES IT WHEN DRIVING WITH THE FLOW OF TRAFFIC AND WHEN I WANT TO SPEED UP LITTLE BIT, IT DOES NOT ACCELERATE BUT KINDA BOGGES DOWN. I HAVE TO PUSH THE GAS PEDDLE DOWN FAST AND THEN LET IT UP AND THEN I CAN ACCELERATE TO THE SPEED I WANTED TO GO. I HAVE TAKEN THE CAR TO THE DEALER 2 TIMES AND THEY COULD NOT SOLVE THE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995823June 19, 2017
ENGINE, POWER TRAIN
THERE IS SOMETIMES HESITATION AFTER COMING TO A STOP. THIS IS ESPECIALLY FRIGHTENING AT BUSY INTERSECTIONS. I PUSH ON THE GAS AND THE CAR DOES NOT MOVE. IT HAS OCCURRED AT LEAST 20 TIMES, BUT IT HAPPENED YESTERDAY AFTERNOON AT A BUSY ROTARY. I HAVE SEEN MANY OTHER COMPLAINTS, BUT HYUNDAI HAS NO SOLUTION AS OF TODAY. I AM AFRAID THIS IS GOING TO CAUSE A SERIOUS ACCIDENT EVENTUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995583June 16, 2017
ENGINE
MY CAR IS STATING TO SHOW SIGNS OF LOSS OF POWER AND HESITATION AS NOTED AS SOME OF THE AFFECTS FROM THIS RECALL. I DID NOTICE THIS SAME TYPE OF ACTIONS BACK IN SEPTEMBER, AND MY CHECK ENGINE LIGHT CAME ON AND MY CAR COMPLETELY DIED ON ME AND WAS JERKING AND HESITANT WHEN IT WOULD RUN. I TOOK IT IN FOR REPAIR TO PHIL LONG HYUNDAI OF MOTOR CITY AND PAID $624.03 FOR REPAIRS, AND NOT THE SAME ACTIONS ARE OCCURRING. I WOULD LIKE ACTION TO BE TAKEN PRIOR TO A COMPLETE STALL AND WOULD LIKE TO REQUEST TO BE REIMBURSED FOR THE $624.03 I PAID OUT BACK IN SEPTEMBER 2016 FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995289June 15, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER JOHN ONEILL JOHNSON HYUNDAI MERIDIAN MISSISSIPPI WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995084June 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (TAMIAMI HYUNDAI LOCATED AT 6780 AIRPORT PULLING RD N, NAPLES, FL 34109; (239) 417-1222) CONFIRMED THAT THE TESTING OF PARTS WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994613June 13, 2017
ENGINE
WHEN TRADING IN MY VEHICLE THE DEALERSHIP TAKING THE TRADE WOULD NOT GIVE ME THE FULL TRADE-IN VALUE BECAUSE OF THE OPEN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994424June 12, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WITHIN DAYS OF TAKING DELIVERY, THE VEHICLE WOULD TAKE 3-4 SECONDS TO ACCELERATE FROM A STOP, AND WOULD NOT FULLY ACCELERATE UNTIL ALMOST 10 SECONDS LATER, CREATING A HUGE SAFETY ISSUES FOR TIMES WHEN SPEEDY ACCELERATION (AT INTERSECTIONS, CLOSE CALLS, ETC.) WAS PARAMOUNT. FROM THERE, THE INFOTAINMENT SYSTEM GLITCHED OUT AND WOULD NOT TURN ON UNTIL I RESTARTED THE CAR, AND IT HAD ISSUES WITH VOICE COMMANDS INTERMITTENTLY, DEFEATING THE PURPOSE OF A HANDS-FREE DEVICE (ONCE AGAIN CREATING MORE SAFETY CONCERNS). MOST REGULARLY, THE VEHICLE WOULD STRUGGLE SO BADLY TO ACCELERATE FROM 0-40, AND 50-60, AND WOULD REDLINE, CAUSING HUGE STRESS AND STRAIN ON THE VEHICLE'S POWER TRAIN. HYUNDAI TOLD ME "THIS IS NORMAL" WHICH IT IS NOT. THIS HAPPENED DAILY AT INTERSECTIONS, BACK ROADS, AND ON HIGHWAYS--IT DID NOT DISCRIMINATE. I HAD SEVERAL NEAR MISSES WHEN THE VEHICLE REFUSED TO ACCELERATE. IN FACT, JUST TODAY, I WENT TO ACCELERATE THROUGH A TURN AND HAD THE GAS PEDAL FLOORED BECAUSE IT WOULD NOT ACCELERATE PAST 10 MPH. IT TOOK A FULL 20 SECONDS TO GET UP TO SPEED. THIS HAS HAPPENED IN ALL DRIVING MODES: ECO, NORMAL, AND TURBO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994509June 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED A NOTIFICATION WEEKS AGO FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER (EBERSOLE HYUNDAI, 2101 CUMBERLAND ST, LEBANON, PA 17042, (717) 279-2000) AND THE MANUFACTURER WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME TO INDICATE WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD BEEN UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993766June 7, 2017
ENGINE
THE ENGINE SEIZED WHILE IN MOTION AFTER LEAVING THE SERVICE DEPARTMENT OF HYUNDAI. THE SERVICE DEPARTMENT ADVISED ME TO DRIVE THE VEHICLE AS PART OF A CONSUMPTION TEST. I WAS ADVISED TO COME IN EACH TIME THE VEHICLE WAS 1 QUART OF OIL LOW AND AFTER 4 TIMES HYUNDAI WOULD PROVIDE A NEW ENGINE. AFTER THE ENGINE SEIZED HYUNDAI DENIED THE CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993788June 7, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE MANUFACTURER PROVIDED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE A REMEDY AND PARTS WITHIN A REASONABLE TIME FRAME. THE CONTACT EXPERIENCED CATASTROPHIC ENGINE FAILURE AND THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS (1. SHOCKLEY HONDA, 7400 SHOCKLEY DR, FREDERICK, MD 21704, (301) 694-5400 AND 2. HERITAGE HONDA PARKVILLE, (410) 882-3000), BUT THE FAILURE COULD NOT BE REPLICATED OR DIAGNOSED. THE VEHICLE CONTINUED TO STALL FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ESCALATED THE CONCERN. THE VEHICLE REMAINED AT THE DEALER AWAITING A REMEDY. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979387April 19, 2017
ENGINE, POWER TRAIN
MY NEW HYUNDAI SANTA FE HAS A HESITATION OR PAUSE PROBLEM. RANDOMLY THE ENGINE OR POWER TRAIN DOES NOT RESPOND WHEN ATTEMPTING TO ACCELERATE. IT IS A DANGEROUS SAFETY PROBLEM WHEN IT HAPPENS. IF YOU ARE ENTERING A HIGHWAY, SLOWING DOWN AND THEN RE ACCELERATING, ENTERING AN INTERSECTION FROM A STOP SIGN. THE CONDITION CAN LEAVE YOU IN A PANIC SITUATION WHEN THERE IS NO RESPONSE FOR A FEW SECONDS AND THEN THE ACCELERATION KICKS IN. YOUR DRIVING TIMING CONFUSES OTHERS APPROACHING YOU. THE CONDITION HAPPENS GOING STRAIGHT OR TURNING. YOU COULD BE COMPLETELY STOPPED, ROLLING SLOWLY.. I HAVE DRIVEN THIS VEHICLE FOR 800 MILES. IT HAS A 2.0 LITER ENGINE WITH A TURBO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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