Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11089305April 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN MAKING A LEFT OR RIGHT 90 DEGREES TURN FROM A STOPPED POSITION EXITING A DRIVEWAY OR FROM A STOP SIGN ON SMOOTH SURFACED ROADS, UPON ACCELERATION, AT THE MIDPOINT OF THE TURN THE FORWARD MOMENTUM STARTS TO LAG AND PRESSING THE GAS PEDDLE RESULTS IN WHAT FEELS LIKE A LOSS OF OR REDUCTION OF ENGINE POWER CAUSING POTENTIAL FOR NOT GETTING UP TO A SAFE SPEED TO MERGE SAFELY IN FRONT OF ONCOMING TRAFFIC. COMPLAINED TO THE HYUNDAI DEALER THAT STATED WAS A COMPUTER ISSUE HAVING TO DO WITH TRACTION CONTROL AND REQUIRES AN UPDATE WHICH IS NOT AVAILABLE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089307April 22, 2018
FUEL/PROPULSION SYSTEM
AFTER HAVING RECALL SERVICE COMPLETED ON GAS TANK AREA, ( FLVV PUMP FUEL REPLACED ON JAN 11TH 2018) I NOTICED AFTER FILLING THE VEHICLE WITH FUEL TO FULL CAPACITY, A VERY STRONG ODOR OF FUEL IS PRESENT ON THE EXTERIOR OF THE CAR WHEN I PARK IT INSIDE AN ENCLOSED AREA (GARAGE). THIS GASOLINE SMELL PERSISTS UNTIL I USE 1/8TH OF THE TANK BY DRIVING. HYUNDAI DEALER SERVICE INSPECTED AND STATED IT IS A "SMALL LEAK AS A HISTORY CODE AND PERFORMED EVAP. SERVICE BAY TEST PASS. ACTUATED PURGE VALVE AND FOUND IT STICKING. ORDERED VALVE". I AM WAITING FOR PART PER DEALER TO BE INSTALLED UPON AVAILABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089226April 21, 2018
ENGINE
THIS IS A NEW CAR WITH LESS THAN 1200 MILES PURCHASED FEBRUARY 2018. EXPERIENCED SEVERAL ISSUES THE PAST 6 WEEKS WHERE THE CAR FAILS TO ACCELERATE WHEN TURNING A CORNER. THIS HAS HAPPENED WITH BOTH RIGHT OR LEFT TURNS TO ENTER TRAFFIC FROM A FULL STOP. UNRESPONSIVE FOR 1-2 SECONDS THEN ENGAGES WITH A BIT OF A JOLT. SCARY IN THAT I DO NOT KNOW IF THE CAR WILL MOVE FORWARD AS TRAFFIC IS APPROACHING. DRIVING VERY DEFENSIVELY NOW. THIS PROBLEM HAS HAPPENED FROM A STRAIGHT FORWARD DEAD STOP. HAVE SEEN OTHER ISSUES OF THIS TYPE ON LINE. DEALER NOT CONTACTED AS SEEMS TO BE A MANUFACTURERS ISSUE. POINTED THIS OUT IN AN ON-LINE SURVEY FROM HYUNDAI AND NO RESPONSE AS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088846April 18, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A PARKING LOT. THE CONTACT TURNED OFF THE ENGINE, INSPECTED THE VEHICLE, AND WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO NEMET MOTORS USED CARS (150-02 HILLSIDE AVENUE, JAMAICA, NY 11432, (718) 291-6900), BUT WAS NOT YET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,512.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084915April 13, 2018
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
I ACTUALLY HAVE TWO SEPARATE PROBLEMS WITH MY HYUNDAI. 1)MY CAR LURCHES WHEN I STEP ON THE GAS IF I'VE HAD TO SLOW DOWN OR STOP. I WAS CROSSING RAILROAD TRACKS BEHIND SOMEONE WHO SLOWED WAY DOWN. THEY FINALLY GOT OVER THE TRACKS AND SPED BACK UP, I ALSO STEPPED ON THE GAS TO GO JUST AS THE RR CROSSING ARMS STARTED TO FLASH & COME DOWN, THERE WAS A TRAIN COMING. MY CAR HESITATED AND LURCHED WHICH GAVE ME A BIT OF A FRIGHT, SINCE THERE WAS A TRAIN COMING THREE BLOCKS AWAY. I MADE IT ACROSS THE TRACKS WITH TIME TO SPARE, BUT HAVE ALSO HAD THIS HAPPEN WHEN I WAS PULLING INTO TRAFFIC. WHEN YOU PULL OUT IN TRAFFIC AT A BUSY INTERSECTION, TO HAVE YOUR CAR LURCH & PAUSE IS A BIT UNNERVING & MAKES ME LOOK LIKE A JERK DRIVER TO PULL OUT TO THEN ONLY PAUSE & GO. 2)THE WINDSHIELD WIPERS. WE HAD GOTTEN 5 TO 6 INCHES OF HEAVY WET SNOW. I TOOK MY LITTLE SWEEPER & SWEPT OFF ALL OF THE WINDSHIELD AROUND THE WIPERS, SIDE WINDOWS & BACK WINDOW. I GOT BACK IN THE CAR AND TURNED THE WIPERS ON TO CLEAN THE WINDSHIELD MORE CLEARLY, THIS KNOCKED SOME SNOW DOWN WHERE THE WIPER RESTS & THE WIPERS WOULDN'T MOVE. IT'S AS THOUGH THEY COULDN'T GO DOWN AND RESET THEMSELVES, SO THEY WOULDN'T COME BACK UP. I GOT OUT & CLEANED AROUND THE BASE OF THE WINDSHIELD AGAIN. THERE WAS SOME SNOW ON TOP OF MY CAR WHEN I LEFT MY HOME THAT I WAS TOO SHORT TO REACH. STOPPING AT THE STOP LIGHT CAUSED SOME OF THE SNOW TO FALL FORWARD ON MY WINDSHIELD. I TURNED THE WIPERS ON AND THEY PUSHED MOST OF IT OFF, BUT WHEN THEY COULDN'T GO ALL THE WAY BACK DOWN THEY WERE UNABLE TO SWIPE AGAIN. THEY KEPT TRYING BUT THEY DIDN'T GO ALL THE WAY DOWN TO RESET THEY WERE STUCK. SINCE THERE WAS STILL SNOW BLOCKING MY VISION, I GOT OUT AT STOPLIGHT & SWEPT SNOW OFF MY WINDSHIELD & BASE OF WIPERS. LIGHT WAS NOW GREEN SO I QUICKLY JUMPED IN TO GO, MY CAR LURCHED (SEE #1) & MORE SNOW FELL FORWARD. SAME SCENARIO, VISION BLOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084937April 13, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS STOPPED AT A STOP LIGHT AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND WENT INTO IDLE MODE. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES FOR THE VEHICLE TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (FITZGERALD'S COUNTRYSIDE HYUNDAI, 27419 U S HIGHWAY 19 N, CLEARWATER, FL 33761, (727) 799-1800) WHERE A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083897April 8, 2018
POWER TRAIN
I WAS SLOWLY CROSSING THREE TRAFFIC LANES AND TURNING LEFT. NO ONE WAS COMING FROM THE RIGHT, SO I APPLIED THE THROTTLE IN THE INSIDE LANE AND NOTHING HAPPENED. THE CAR STALLED WITHOUT WARNING. IT LEFT ME IN THE ROAD AND I WAS T-BONED IN THE DRIVER'S DOOR. THE OTHER DRIVER WAS INJURED, AND I HAVE HAD NECK ISSUES. WE COULD HAVE BOTH BEEN KILLED. THE CAR HAD STALLED ONCE BEFORE. I HAD THE CAR TWO MONTHS WITH 2,400 MILES AND NOW IT WAS DECLARED TOTALED. I REQUESTED THE BLACK BOX TO BE REMOVED AND REVIEWED. IT SHOWED THE SPEED AND TIMING MADE SENSE, BUT WHY DID THE CAR NOT TAKE OFF? I GOT THE TICKET - "FAILURE TO YIELD FROM A PRIVATE DRIVE". VERY, VERY FRIGHTENING. I DID NOT CALL THE HYUNDAI DEALER TO TELL HIM ABOUT THE CRASH UNTIL I HAD BOUGHT A NEW CAR OF ANOTHER BRAND. NO MORE HYUNDAI EVER. THE BIOMECHANICAL ENGINEER WHO READ THE BLACK BOX REQUESTED I CONTACT YOU AFTER I FULLY EXPLAINED THE SITUATION. IF YOU NEED PDF FILES, I WILL HAVE TO FIGURE OUT HOW TO SEND THEM.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11083688April 6, 2018
ENGINE
I PERFORMED AN OIL CHANGE ON MY WIFE'S AS WELL AS MY SANTA FE'S AND THE OIL HAD SENTIMENTS OR WHAT APPEARED TO BE METAL BURRS IN THE OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083117April 3, 2018
POWER TRAIN, STEERING, UNKNOWN OR OTHER
THERE IS A RUMBLING NOISE AFTER COMPLETING A TURN, GENERALLY LEFT HAND TURNS. ALSO, DURING THE TURN, THE ENGINE OIL LIGHT COMES ON AND GOES OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082401April 1, 2018
ENGINE
ENGINE LACKS POWER AND IS DANGEROUS TO DRIVE, ISSUE IS REPEATABLE WHEN IN ECO MODE AND ENGINE WILL LOSE ALL POWER AND TAKE 40 SECONDS OR MORE TO REACH 60MPH. HAPPENS IN NON-ECO MODE AS WELL. IF YOU TURN OFF VEHICLE AND TURN BACK ON, PROBLEM WILL GO AWAY FOR AWHILE AND RETURN. PEOPLE HAVE SAID IT IS AN ISSUE WITH THE ELECTRONIC WASTEGATE CAUSING THE ENGINE TO LOSE POWER AND BECOME DANGEROUS FOR TRYING TO ACCELERATE FROM A STOP INTO TRAFFIC/ TYPICAL CITY DRIVING. WE HAVE TAKEN IT INTO HYUNDAI 9 TIMES AND THEY HAVE REPLACED THE PCM, TURBO, PROGRAMMING AND VARIOUS OTHER THINGS TRYING TO SOLVE THE ISSUE AND THERE IS CURRENTLY STILL NO SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081949March 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER
WHILE IN REVERSE BACKING CAMERA SCREEN BLACKS OUT FOR SEVERAL SECONDS WHILE CAR IS BACKINGA. (EVERYTIME)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081444March 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
I HAVE A 2017 HYUNDAI SANTA FE SPORT 2.0 WITH 8500 MILES ON IT. SINCE I TOOK POSSESSION OF THIS CAR, I HAVE BEEN HAVING REPEATED OCCURRENCES OF ENGINE STALLING COUPLED WITH THE TRACTION CONTROL LIGHT GOING ON. THIS HAPPENS WHEN I MAKE EITHER LEFT OR RIGHT TURNS INTO TRAFFIC: ACCELERATION STALLS COMPLETELY FOR 2-3 SECONDS, AND THE TRACTION CONTROL WARNING LIGHT FLASHES. I CANNOT GET THE CAR TO ACCELERATE AT ALL, EVEN WITH THE PEDAL FULLY DEPRESSED TO THE FLOOR. THE ENGINE REVS EXTREMELY HARD, BUT THE CAR DOES NOT ACCELERATE. THIS HAPPENS ON COMPLETELY DRY PAVEMENT. THERE IS SOMETHING SERIOUSLY WRONG WITH THE 2017 HYUNDAI SANTA FE, AND SOMEONE IS GOING TO DIE AS A RESULT OF THIS PROBLEM. I HAVE COME CLOSE TO BEING REAR ENDED MULTIPLE TIMES, AND I HAVE NEARLY BEEN T-BONED WHEN TAKING A TURN IN FRONT OF ON-COMING TRAFFIC. I HAVE RESEARCHED THIS PROBLEM ONLINE, AND IT IS WIDE SPREAD WITH HUNDREDS OF IDENTICAL COMPLAINTS. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE DIES IN THE 2017 HYUNDAI SANTA FE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081581March 27, 2018
SERVICE BRAKES, ENGINE
PURCHASED A CPO CAR FROM DEALERSHIP. 32K MILES. DROVE APPROXIMATELY 150 MILES WHEN DRIVING UP A MAJOR HIGHWAY AT 60MPH, ENGINE STARTING SEVERE KNOCKING, IN LESS THEN 1/2 MILE, ENGINE FAILED. ELECTRICAL WORKED, PUT ON HAZARD LIGHTS. BRAKES WERE UNUSABLE. COASTED TO EMERGENCY LANE AND PUSHED INTO PARK. CAR WAS TOWED BACK TO DEALERSHIP WHERE IT WAS DETERMINED THAT THE CAR ENGINE THREW A ROD. ENTIRE ENGINE NEEDED TO BE REPLACED. THIS CAR WAS "CERTIFIED". CAR WAS RETURNED TO DEALERSHIP WHERE A FULL REFUND WAS OBTAINED. I HAVE VIDEO OF THE ENGINE SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081311March 26, 2018
SEATS
THE DRIVERS SEAT IS LOOSE AND WILL ROCK BACK AND FORTH. IT OCCURS IN MOTION AND WHEN STATIONARY. IT FEELS LIKE IN AN ACCIDENT IT MAY BECOME DISLODGED. IT HAS BEEN RECOMMENDED TO REPLACE THE SEAT TRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080701March 21, 2018
ENGINE
MY CAR STARTED SMOKING WHEN CRANKING IT AND BURNING OIL LIKE CRAZY. NOW MY CAR HAS A BLOWN ENGINE. I WAS NEVER INFORMED ABOUT THE NHTSA RECALL NUMBER17V226000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080261March 19, 2018
AIR BAGS
MVA 11/4/17 AND THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY ALTHOUGH THE DOOR AIRBAGS DID DEPLOY ON RT AND LT SIDES. THE VEHICLE WAS IN MOTION ON ROUTE 611 PIKEVILLE, KY WHEN THE ACCIDENT OCCURRED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11080083March 18, 2018
UNKNOWN OR OTHER
THE SANTA FE SPORT'S BLIND SPOT DETECTION SYSTEM DOES NOT WORK AS ADVERTISED. OVER 50% OF THE TIME THE BSD DOES NOT PICK UP VEHICLES IN THE BLIND SPOT. THE AMAZING THING IS THE BSD CONSISTENTLY DOES NOT DETECT LARGE VEHICLES; LIKE SEMI-TRUCKS, DUMP TRUCKS, SCHOOL BUSES, AND PANEL TRUCKS. THE SANTA FE SPORT HAS BEEN TO THE DEALERSHIP TWICE TO HAVE THE SYSTEM CHECKED OUT. BOTH TIMES THE DEALERSHIP SAID THAT NOTHING WAS FOUND WRONG WITH THE SYSTEM. THE SENSORS WERE CHECKED FOR ERRORS AND CALIBRATED BOTH TIMES. BOTH TIMES WE WERE TOLD THAT THERE WAS NOTHING WRONG, EVEN THOUGH BOTH A SALESMAN AND MECHANIC VERIFIED THAT THE BSD SYSTEM DOES NOT CONSISTENTLY WORK. UPON FURTHER QUESTIONING AT THE DEALERSHIP, THE HYUNDAI DISTRICT OFFICE WAS CONTACTED. THE OFFICIAL RESPONSE FROM HYUNDAI WAS THE SYSTEM IS WORKING AS DESIGNED. THE TECHNICAL SERVICE BULLETIN 16-BE-009 WAS REFERENCED AS AN EXPLANATION FOR THE SYSTEM. THIS WAS RELEASED IN DECEMBER 2016. WHAT HYUNDAI IS SAYING IS THEY DESIGNED, TESTED, AND MANUFACTURED A SAFETY SYSTEM THAT IS NOT RELIABLE AND DOES NOT DO ITS INTENDED SAFETY FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078270March 9, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
THIS INITIALLY STARTED AROUND 3K MILES. WE THOUGHT THE VEHICLE ADJUSTING TO OUR DRIVING PATTERNS; HOWEVER OVERTIME IT BECAME A CONSTANT PROBLEM. I CALLED THE SERVICE DEPT. & THEY'D NOT HEARD OF THIS OCCURRING. IT'S GETTING MUCH WORSE AND I'M AFRAID TO DRIVE IT. THE VEHICLE RANDOMLY AT NO SPECIFIC SPEED SEEMS TO EITHER GET STUCK IN A GEAR OR TRY TO STALL TURNING LEFT, RIGHT (DRY CONDITIONS) OR AS I'M ON THE HIGHWAY MOVING LANES; NO SPECIFIC MPH. (THIS IS A DRIVING DEATH MACHINE AND FOR SAFETY PURPOSES I REFUSE TO PUT OTHER LIVES AT RISK) THERE'S A 2-4 SEC. DELAY, FORCING ME TO PUNCH THE GAS (MY GRANDFATHER OR FATHER WOULD HAVE STATED; "SOUNDS LIKE SAWDUST IN YOUR ENGINE") TO GET MY VEHICLE TO MOVE; ULTIMATELY A NEAR MISS OF A FATAL INCIDENT ON TWO SEPARATE OCCASIONS AND BECOMING VERY CLOSE TO GETTING T-BONED DUE TO THIS DANGEROUSLY "UNPREDICTABLE & EXTREMELY UNSAFE" VEHICLE. MY HUSBAND WAS FED UP AND TOOK THE VEHICLE INTO THE DEALERSHIP.WE PROVIDED DETAILED EXPLANATIONS OF OUR EXPERIENCES. YESTERDAY RECEIVED BACK FROM SERVICE TECH OUR INVOICE OF SERVICE WORK AND THEY STATE NO PROBLEMS; & UPDATE CAUSE TO RESOLUTION :TSB 17-BR0002 TCS UPDATE. IN NORMAL DRIVING CONDITIONS FROM 5 MPH TO 20MPH THE RPMS SHOULDN'T SUDDENLY INCREASE TO 5K WITHOUT FORWARD MOTION. THIS OCCURS IN NORMAL, ECO, AND SPORT AT SPORADIC TIMES. MY VEHICLE HAS 10,223 MILES THIS MORNING.I SPOKE WITH HYUNDAIUSA & INQUIRED OF A BUYBACK FOR VEHICLE CONSIDERING THE SERIOUSNESS OF THE VEHICLE'S SAFETY AND BECAUSE THE SERVICE TECHNICIAN STATED THERE'S NO FIX NOW OR IN THE NEAR FUTURE. AN ENGINEER FROM HYUNDAI CORP WOULD HAVE TO COME AND THERE'S NO IDEA WHEN (?). SO I RESPECTFULLY REQUEST AN INVESTIGATION INTO THE SERIOUSNESS OF THIS SAFETY. IF THERE'S ANY POTENTIAL OF PREVENTING LOST LIVES OF CHILDREN AND BABIES, PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076221March 5, 2018
STRUCTURE:BODY
THE PAINT IS FLAKING/PEELING ON HOOD, ROOF AND BACK BUMPER. RANGING FROM TINY SPOTS AL THE WAY TO LARGE AREAS (APPROX. 6 INCHES X 3 INCHES) IAS WELL AS THE TRIM DOWN THE SIDES ON THE PAINT IN PEELING OFF AS WELL. I HAVE CHECKED AND SEEN THAT THIS HAS BEEN REPORTED BY SEVERAL OWNERS OF THIS SAME MAKE AND MODEL APPEARING TO BE THE SAME IN COLOR ALSO) PLEASE CONSIDER RECALLING AND CORRECTING THIS PROBLEM, GIVING PEOPLE CONFIDENCE IN YOUR COMPANY AGAIN. THERE HAVE BEEN NUMEROUS RECALLS ON THIS MODEL ALREADY SO IT WOULD BE APPRECIATED IF THIS WOULD BE RECOGNIZED AS A PROBLEM WITH EITHER THIS MODEL OR SPECIFIC COLOR BEING A DEFECT IN THE WHITE PAINT. I DON'T THINK WITH THIS PROBLEM I CAN SPECIFY IF VEHICLE WAS MOVING OR STAIONARY AS INFORMATION ASKED TO INCLUDE IN ALL COMPLAINTS. I HAVE ABOUT 3 MORE PICTURES OF DAMAGE THAT WOULDN'T FIT IN PHOTO SECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075363February 28, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
PUSH TO START DOES NOT WORK. BRAKE IS NOT REGISTERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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