Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11629522December 8, 2024
ENGINE
The engine is sucking oil faster than it normally would and could put me at danger. If it sucks up too much oil too soon I could lose control of my car in the winter and be the cause of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628431December 2, 2024
ENGINE
I continually need to add oil to the engine. It burns oil so fast I need to add three quarts weekly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627503November 26, 2024
ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627011November 23, 2024
FUEL/PROPULSION SYSTEM
Upon acceleration from a stopped or rolling stop the vehicle hesitates to propel causing a dangerous situation when entering traffic. Dealer claims its not bad and that the manufacturer is only going to suggest fuel injector cleaner. Fuel injector clener was tried with no improvement. Upon research i have found this to be a common problem with this model. This is not the first problem we have had related to this system. Programming has been adjusted in the past to fix another problem which tells me this could be a computer problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626541November 21, 2024
UNKNOWN OR OTHER
I experienced unintentional acceleration twice. Today, the second incident happened while slowly pulling into a handicap parking space. The car accelerated and went over the concrete parking block and knocked down the wooden pole with the handicap sign. I was fortunate that no person nor car was in the vehicle's path and I and my passenger were not hurt. I will be taking the car to the dealer service department as soon as possible. I am afraid to drive this vehicle anywhere now. This incident happened with no warning.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11626424November 20, 2024
ENGINE, FUEL/PROPULSION SYSTEM
This is just a follow-up to request an Expedited Hearing regarding the Hyundai Santa Fe because the Engine Stallings, Oil Consumption (about 2 qts. every 1000 miles) Tailpipe Smoking problems are getting worse. It's becoming a Major Safety Hazard. Engine Stalling example: With both kids (girl [XXX] & boy [XXX] ) in the SUV Driving approx. 50 mph the Engine Stalled and I could not steer the SUV. I hit the curve to avoid the 50 mph oncoming traffic and a catastrophic accident. This incident (about 57,000 miles) and the subsequent 12 to 15 Stallings were reported to Hyundai and is why we are desperately requesting the Expedited Hearing. Many of the Engine Stallings were reported to Hyundai before the Hyundai original Manufacturer 60,000 mile warranty Expired in 10/21. HMA and Vandergriff Hyundai has not repaired the vehicle and is responsible for not Honoring Promises (documented) to test and repair the SUV that cause us to drive the vehicle past the 60,000 mile limited warranty. Per Hyundai Case Managers and Vandergriff Service Managers and Advisors (documented) the Engine Stallings, Oil Consumption/Tailpipe Smoking problems are caused by the manufacture defective engine. These Engine Stalling issues (from [XXX] > [XXX]) are cited in the Federal Class-Action Lawsuit Settlement (which includes our SUV) against Hyundai but Hyundai has not corrected the problem. The class-action settlement provides lifetime warranty repair of this problem. Hyundai has documented these problems via HMA’s 11 case #’s [XXX], [XXX], [XXX] , [XXX] , [XXX] , [XXX], [XXX], [XXX] , [XXX] , [XXX] & [XXX] . The forced out-of-pocket expenses (rentals, loaner cars, repairs, inconveniences etc.) caused by these issues has exceeded $32,000 to which we have not been reimbursed. Re: the Oil Consumption causing Tailpipe Smoking Problems Currently, A California Class-Action Lawsuit says that over 2 million cars in America has the Tailpipe Smoking problems thus making this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11625283November 14, 2024
ENGINE
I am reporting a Theta engine problem. This is a well documented problem across the nation. My car started knocking and losing oil after I bought it. At one point, I had to tow it to the dealership because the check engine light was flashing and the car was knocking and shuddering so bad, they told me not to drive the car any further. I have had the car back in the dealership several more times since then. The car currently has 110,000 miles on it, but the problems started before 100,000. I have contacted Hyundai, and they have told me that they won't do anything. They told me that I have a Theta engine and I have to go through the lawsuit. When I contacted the lawsuit, my car wasn't on the list of cars in the law suit even though Hyundai says that my car is one that could have the Theta engine. I had to continue to drive the vehicle and it is a safety issue at this point. The dealership said I had to drive it until the engine completely failed. That is a huge problem with safety. If my engine fails as I'm going up and down the mountains, it could cause me to be in an accident and it could cause me to hurt others. According to the articles that I have read, an engine failure can cause the rod to go through the engine and cause a fire! I know that cars can fail at any time....but when you know that your engine could fail at any time because of a manufacturer defect, that is a safety issue! I have done regular oil changes and done all the maintenance on this vehicle. My mom has let me borrow her car so that I don't have to drive an unsafe vehicle. I don't think that I should be financially responsible to replace this engine. Please let me know if you have any questions. The car is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624993November 13, 2024
SERVICE BRAKES
All the ABS, Traction Control lights come on at various times. They will stay on for hours to days and then go off. I asked Hyundai to fix it, even took a pic with me when I was there last, and they said there was nothing wrong with it. It still does it. I don't know if anything is actually wrong, a bad sensor, or what. It has been doing it for 2 years. The speed of the vehicle does not matter. When it comes on, it can be from start or during driving. Sometimes restarting will solve it. Not always.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624003November 7, 2024
ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving home at approximately 25 MPH, the engine seized with several unknown warning lights illuminated. The contact was able to park the vehicle on the side of the road safely. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to an independent mechanic for diagnosis. The contact was informed that the engine had seized and needed to be replaced. The vehicle was next towed to the dealer to be diagnosed. The dealer confirmed that the engine had seized and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623543November 4, 2024
ENGINE
The contact owned a 2018 Hyundai Santa Fe Sport. The contact stated that while his wife was driving 40 MPH, the accelerator pedal was depressed; however, the vehicle hesitated and stalled. The contact stated the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact then had the vehicle towed to the dealer where it was diagnosed and determined that the knock sensor needed to be replaced. The knock sensor was replaced and the vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622892October 31, 2024
ENGINE
My engine failed going 70mph on the highway with myself, husband and [XXX] child in the car 3.5 hours away from home. A Hyundai dealership in the state the car broke down in has the car. There is a recall on 2017 Sante Fe's; however, my VIN number is not included - even though the symptoms of our engine are exactly the same. The car has been maintained and has less than 80,000 miles on it. The check engine light never came on until minutes before the engine failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622084October 26, 2024
ENGINE
The engine is burning oil excessively despite on time maintenance. The engine was completely out of oil when I noticed because the oil light and other warning lights never came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621615October 23, 2024
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that while driving at speeds above 30 MPH, the vehicle shook and vibrated abnormally. In addition, the check engine warning light was illuminated. The vehicle was driven to the intended destination. The contact stated that when the failure occurred, there were three small children inside the vehicle. The vehicle was taken to the dealer where it was diagnosed with an oil leak and that the engine was consuming an excessive amount of engine oil. The contact was informed that several unknown repairs were needed to prior to requesting an engine replacement by the manufacturer. The contact was informed that the unknown repairs were at the vehicle owner’s expense. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620802October 19, 2024
AIR BAGS
The front passenger curtain airbags has failed and created a warning light that dealer indicated caused code B174900 and requires replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620307October 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving approximately 45 MPH a knocking noise was present coming from the engine compartment, the check engine light had illuminated and the vehicle's speed suddenly reduced to under 30 MPH. The vehicle was later driven to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619985October 15, 2024
ENGINE
Excessive oil consumption burned off by engine despite registered oil changes by the dealership. No warning laps prior to issue being noticed by owner which can put risk of driver and passengers in danger of engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618542October 7, 2024
POWER TRAIN, ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while depressing the accelerator pedal and attempting to overtake another vehicle, the vehicle failed to immediately respond, and the vehicle decelerated. Additionally, the vehicle suddenly lost automotive power while driving at various speeds and decelerated. The vehicle was taken to the local dealer who could not duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616170September 24, 2024
ENGINE
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound while decelerating. The contact stated that 6,000 miles before the failure, there was an unknown warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that piston #3 was blown. The vehicle was not repaired due to the warranty being expired. The contact was advised by the local dealer that the failure was related to Technical Service Bulletins: 22-EM-001H-1 and 22-EM-002H-1. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615845September 22, 2024
ENGINE
Engine failure - Yes, vehicle is available for inspection. Car started shaking violently and would hesitate or not move at all when trying to accelerate. I was left in a few dicey situations when it would hesitate while trying to accelerate. Hyandai will not confirm there is a problem with this particular engine problem, however I’ve read there are many other people with the same car, same problem- Excessive oil consumption which causes damage to the pistons, which can cause compression problems and eventually engine failure. I believe this is what happened to my car. Hyandai has done a diagnostic but failed to cover it under their extended engine warranty. Their claim is that they extended the engine warranty for rod bearing failure only which they could not find in my vehicle. My vehicle has had regular maintenance and only has 95k on it. Yes the engine light came on and I took it to my mechanic and then to All Star Hyandai, Pittsburg Ca
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615262September 18, 2024
ENGINE
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while her husband driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was unable to pull over to the shoulder of the roadway. The vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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