Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11603512July 20, 2024
ENGINE
I am the second owner of the car bought Oct of 2023. Car was burning through oil thought I needed an oil change and did this ( should not have needed it since it was done just before buying) and days later check engine light came on Hyundai said it was a knock sensor. They replaced it and exactly a month later check engine light came on again. Now they are saying engine is shot and will cost $20,000 to fix. Car had great maintenance records. These cars are not safe as the engine can blow or the car will come to a stop at any minute while driving down the road putting not only the vehicle occupants in danger but also anyone driving near them. First started December of 2023 and sencond problems was January of 2024. I will be uploading all the files I have related to all the times it has been looked over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601605July 12, 2024
ENGINE, UNKNOWN OR OTHER
Engine oil consumption test at 1,000 miles after oil change. All oil gone. Happened for two oil changes. Engine light came on. I paid 5k in repairs for catalytic converter/manifold. Dealer contacted Hyundai to do combustion cleaning they said no. Dealer told me keep checking oil as my engine will seize on me. I'm terrified and this is dangerous to me and others. Hyundai knows of this oil engine problem still no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600804July 10, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the front passenger’s side door failed to register as closed when locked. The back over prevention camera failed to display the rear-view image while in the vehicle was in reverse. The contact stated that during the failure with the back over prevention camera the radio also became inoperable. The contact stated that the TPMS warning light erroneously illuminated with the tires properly inflated. The vehicle was taken to an independent mechanic but was not diagnosed. The contact became aware of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer and repaired under the recall. The vehicle was not diagnosed for the other failures. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The failure mileage was 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600954July 10, 2024
ENGINE
I was told by my mechanic that there was a service memo put out by Hyundai about the possibility of the engine in my vehicle consuming too much oil and they offered a fix. I did everything required. Oil change, oil consumption test etc. My engine is burning 3.3 quarts every 600 miles or so. Hyundai DENIED my claim to have them replace the engine even though it was an issue that they previously acknowledged and other people have had their engine fixed or replaced by Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600988July 10, 2024
ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 45 MPH, the vehicle lost motive power and failed to accelerate as intended. The contact stated that the check engine warning light illuminated and started blinking. The vehicle was taken to an independent mechanic where a diagnostic test retrieved DTC Code: P1326 (KSDS failure). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598536July 3, 2024
ENGINE
Oil consumption issue. At anytime the engine could fail and shut off making for unsafe driving and causing an accident. In progress, have done one consumption problem test and about to do a second. Oil light went on after an oil change and had that inspected at local garage. After that oil change within a week or so took back to garage and oil was down again after 735 miles and took it to the Hyundai dealer in Meriden CT after waiting 3 weeks for an appointment. They won't commit to saying it is a problem until they do more costly tests but it is evident it is the same problem my daughter had with jeep until they finally did a recall. Problem began in Feb but I went away and continued with issue when I got back at beginning of May. Have seen the same complaints on the internet and lawsuits etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596867June 26, 2024
ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing excessive oil consumption. Additionally, the contact stated while driving 60 MPH, the vehicle shuddered and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596311June 24, 2024
ENGINE
Have 80,000 miles on vehicle , driving down highway , and total engine failure occurred. Luckily there was a highway shoulder I was able to roll onto for safety. No oil light had come on, but mechanic said there was an internal oil leak, and that I had no oil , and engine was blown. There are many known engine failures due to excessive oil consumption in the 2018 Hyundai Santa Fe Sport models. They need to offer a recall on this model and replace the engines of thismodel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595806June 21, 2024
ENGINE
This vehicle was purchased used in 2020. In August 2022, during a daily commute, the engine began to sputter, lose power, and ultimately shut off at a traffic light. Fortunately, this happened on surface roads where speeds are low and traffic lights are frequent. The car was safely restarted and brought to a nearby service center. The car was subsequently towed to a Hyundai dealership 1.5 hours away because the local dealership was overwhelmed with vehicles and had a five-month wait for appointments. Despite having less than 67,000 miles, the engine had been experiencing excessive oil consumption for over a year. According to the Hyundai service center, the engine needs replacement. The Hyundai service center in Killeen Texas indicated that three of the four cylinders are below their piston compression requirements. Public sentiment on the excessive oil consumption problem can be found in the numerous comments on this website: [Top Class Actions - Hyundai Class Action Alleges Excessive Oil Consumption] [XXX] ]. I reached out to the Chief Customer Officer at Hyundai Motor America to determine whether they would stand behind their product and provide compensation for this obvious defect. However, Hyundai refused to offer any compensation, stating the car was outside its 5-year, 60,000-mile warranty. The excessive oil consumption leading to engine failure is a potentially dangerous issue for these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595154June 18, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594104June 13, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact was adding synthetic oil every 3,000 miles driven and the oil would be depleted soon after. The check engine warning light was illuminated. The contact stated that the engine was rattling after attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft phaser and knock sensor needed to be replaced. The contact stated that the vehicle was later taken to a local dealer where it was diagnosed that the oil pan was cracked. The contact stated that the oil pan was not cracked. The camshaft phaser had been replaced but the vehicle was not repaired. The check oil warning light was illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,840.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594179June 13, 2024
ENGINE, UNKNOWN OR OTHER
After oil change, i noticed oil spots on driveway. Took it back to place that did oil change. They told me I had a crack in my oil pan and that it was caused by some sort of engine defect that causes engine oil pressure fluctuations that eventually cause the pan to crack. I believe NHTSA has opened an investigation into this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593925June 12, 2024
ENGINE
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving at approximately 70 MPH, the vehicle stalled, and the RPMs dropped. There was no warning light illuminated. A Police Officer responded and there was an abnormally strong chemical odor present. The vehicle was towed to the residence. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593148June 7, 2024
ENGINE
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while his wife and daughter were driving, the vehicle unexpectedly decelerated to approximately 25 MPH. The contact stated that the check engine warning light was illuminated. The contact's wife was able to pull the vehicle to the side of the road. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the local dealer was in contact with the manufacturer. The contact related to the failure with the Technical Service Bulletin: 19-01-002H-1 (Engine Monitoring Logic Product Improvement). The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592795June 6, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 75 MPH, the sunroof exploded while the shade guard was opened, causing shattered glass to fall inside the vehicle. The contact had not sustained any injuries. The contact pulled into the nearest tire shop and paid a fee for the shattered glass to be removed from the sunroof. The contact continued driving; however, she drove under hazardous conditions with the remaining part of the sunroof shuddering while driving. The vehicle was taken to the dealer, where it was diagnosed that the sunroof needed to be replaced, and a fee was charged for the repair. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592558June 5, 2024
ENGINE, VEHICLE SPEED CONTROL
am writing you today in frustration with my treatment at both your dealership Hyundai Streetsboro and Hyundai of Bedford. When I first purchased my vehicle I expressed concern regarding the hesitation while accelerating and the emense amount of oil this vehicle burns. When I scheduled all my services I expressed the same concern only to be told that it's normal rate or oil consumption. I am extremely nervous when merging into traffic because I never know when the car may decide to not accelerate. I have tired on numerous occasions to get this issue checked by two separate dealership but both dismissed my concerns. I have emails and expressed concerns when using the dealership online service request forms. In summary the vehicle hesitates when trying to accelerate, especially merging into traffic. The vehicle also burns oil at an unreasonable rate as a result of a faulty engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592668June 5, 2024
ENGINE
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated while driving, the vehicle failed to exceed 60 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the knock sensor was defective. The vehicle was then towed to the dealer, where the engine was replaced; however, the failure recurred, and the vehicle failed to exceed 50 MPH. The vehicle was towed to the dealer, where the knock sensor was replaced; however, the failure recurred while driving. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and was sluggish. The vehicle was towed to the dealer, where the knock sensor was replaced; however, the failure persisted, and the vehicle remained at the dealer for 3 months. The contact followed up with the dealer, and the dealer informed the contact that additional diagnostic tests was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590291May 23, 2024
ENGINE
engine failure misfire, oil consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590298May 23, 2024
ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle continued to lose motive power and then stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that the engine control software update was not performed, and the vehicle did not qualify for an engine replacement. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589779May 20, 2024
ENGINE
Excessive oil consumption has occurred for the past couple of years. At 80,000 the crankshaft seized and died at an intersection and the dealer said that I need a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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