Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11652525April 3, 2025
ENGINE
I purchased this car in December 2023. As 2024 happened, I had a routine maintenance check on the car. The oil was changed, all the fluids checked etc. It appeared fine. Within a year, I have to change the spark plugs twice and once again in 2025..That's isn't normal. The plugs were jet black. Oil is seeping out of the gas tank. Not natural. There is an OIL CONSUMPTION ISSUE. My mechanic had typed notes on my receipt on what the problem(s) had been. Every other week, I am adding oil to my car. It isn't paid for. I would like a recall established on my car. I am [XXX] and need a reliable car. I went to one HYUNDAI dealership, provided the information my mechanic had written. Refused to give me the oil consumption test. I paid $200 or $238 for an oil change and a plug of some sort. I am aware that there was a class action lawsuit against HYUNDAI in 2022 for the same issue for my car. Money was paid to those whom had this issue ( I read). I have problems with my legs and back. I really need help. I need a recall on my car. Approximately, maybe a little less, every 5000 miles, my engine light comes on. I know a faulty spark plug shake. I can't afford to buy a new or replacement engine that work. I have never contacted NHTSA before I purchased this vehicle. I did call HYUNDAI main customer service line and was informed a recall had never been issued for this problem. Yet, numerous owners had and still have this issue along with the car hesitating at time to start. That is a problem with my as well. I am not sure of the exact date the first set of spark plugs were replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652169April 1, 2025
AIR BAGS, ELECTRICAL SYSTEM
The day after I purchased this 2018 Used Hyundai Santa Fe, the passenger air bag light came on. July 2024. I have been working with the dealership where I purchased the vehicle (Larry H Miller Chevrolet, in Murray Utah), and calling Hyundai Corporation for months. Hyundai called me every 3 days for almost 3 months with a customer update and they would say is "We have no updates". This is extremely frustrating. The main idea Hyundai Corporate office is telling me is that they don't have a contract with someone that would provide the vehicle part to fix this issue. They don't have a car part available in existence to fix this issue. This is a huge safety concern. I asked them "does that mean my passenger airbag could randomly go off while I'm driving down the road, or does this mean that my passenger airbag won't go off in case I got in a wreck?" They said that it could mean a number of things, but at this time, do not put anyone in the front seat of my car. The car part is a passenger airbag plate sensor that is underneath the passenger seat. Hyundai said there are no after market parts that are sufficient enough to put into the vehicle. Especially with it being a safety issue. How can this be on the consumer??? This is very crippling. This is a huge safety concern with no timeline for resolve. I am very mad. I have been fighting this for 9 months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651652March 31, 2025
STRUCTURE:BODY
Panoramic sunroof suddenly exploded while driving with passengers in the front in back seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651548March 30, 2025
ENGINE, ELECTRICAL SYSTEM
Car hesitates, lagging at stop lights/slow traffic has completely shutdown while moving in traffic. Several episodes include complete shut down unable to crank following a stop multiple times in last 7 months. 2 Hyundai Dealerships have not been able to duplicate or repair specific issues or stop from occurring. Other repairs were attempted by Dealerships in efforts to correct problems. Car has been towed 5 times under extended warranty.75K- 83K miles. Battery discharge warning still appears even after new battery, plus other engine parts were replaced. Anxiety PTSD is my status.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651002March 27, 2025
ENGINE
Oil consumption problem.hyundai company denied my request for repair all I have all documents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650514March 25, 2025
UNKNOWN OR OTHER, ENGINE, FUEL/PROPULSION SYSTEM
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11650163March 24, 2025
ENGINE
The motor is gone in the vehicle. Oil light would blink and valves rattling right after having the oil changed. I have had the car checked by numerous mechanics and no oil leaks were found but oil levels would be low a week after the oil change. I ride around with oil in the car and have to make sure to check the oil before every trip even if it’s right around the block. I’ve had the car for a year in February and the motor went out a weeks ago. I have checked for engine recalls and have not found any but have found multiple forums of people having the same issue. A new motor for this vehicle is over $3000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649662March 21, 2025
ENGINE
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while attempting to make a left turn after the vehicle was idling, the vehicle suddenly lost motive power and became inoperable. There were no warning lights illuminated. The vehicle was towed to the dealer, who determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer decided not to deny the claim for assistance with the engine replacement. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649332March 19, 2025
ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated on the instrument panel. The contact later added 2 quarts of oil to the engine; however, not too long after adding the oil, the contact checked the dipstick, and the oil had been consumed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was taken to the dealer to be serviced and the contact was informed that the engine oil was abnormally low. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648583March 16, 2025
ENGINE
Excessive Oil Consumption caused the PCV Sensor/Actuator (Exhaust Camshaft Timing Oil Control Valve) to fail. While the vehicle is still operable, the failure causes engine timing to change resulting unpredictable losses in power during acceleration, excessive fuel consumption, and incomplete combustion passing through the Catalytic Convertor posing a risk for future component failure. In the four months that the vehicle is operating in this condition, with its check engine light on, I have had two near collisions while attempting to merge into roundabouts and freeway entry. Fortunately, both were avoided. I no longer attempt freeway entry during rush hour. Two independent service repair shops did a computer diagnostic test and confirmed the problem with the PCV components. They suggested that the excessive oil condition be corrected first. Otherwise, any replacement components will continue to fail. Excessive oil consumption appears to be a chronic problem in the Hyundai 2.4 L engine. The engine and drivetrain is covered under a 10 year or 100,000 warranty. A year earlier the dealership performed a controlled test when the vehicle only had 60,941 miles, where the initial oil loss was 2.5 quarts per 1,000 miles. An Oil Chamber Combustion Clean, where solvents are used to remove excess carbon was performed. It temporarily reduced the oil consumption to .7 quarts per 1,000 miles. This is still requiring a replacement of about 2 Quarts of oil between routine oil changes in a 5 quart system. The dealership indicated that it passed. About 3 months later the oil consumption increased to 1.0 Quart per 1,000 miles and 8 months later the PCV components failed. If the dealership did the right thing and repaired the engine to eliminate oil consumption, everything would have been fine. I am still trying to get the dealership and Hyundai to honor their warranty. for excess oil consumption. With it the PCV components are also replaced and all is good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647974March 12, 2025
ENGINE, STEERING
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil pressure and the check engine warning light illuminated. The vehicle lost motive power and the steering wheel seized. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that the vehicle was stuck in the middle of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647609March 11, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the vehicle was taken to a local dealer on several occasions for abnormal oil consumption and a burning odor on the exterior of the vehicle. There were no warning lights illuminated. The vehicle was taken back to the same local dealer where the PCV valve, valve cover gasket, sealant, drive belts, ribbed-V belt, RTV silicone gasket maker, turbo, and gasket engine oil plug were replaced; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647106March 8, 2025
ENGINE
Oil consumption issue with proof that my vehicle is burning more than a quart of oil every 1k miles and Hyundai refuses to support my claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644472February 24, 2025
ENGINE, LATCHES/LOCKS/LINKAGES, VEHICLE SPEED CONTROL
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure and waste gauge. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the original engine was previously replaced under an unknown recall repair in 2021, however the failure reoccurred. The contact stated that the mileage of the new engine was approximately 20,000. In addition, the contact stated that while driving at an undisclosed speed, the doors were independently unlatched. The contact stated that the driver's side rear door independently unlatched and independently opened. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642685February 14, 2025
VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY, ELECTRICAL SYSTEM
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights being illuminated. Additionally, the contact stated there were multiple electrical failures with the vehicle. The contact stated that the cruise control was not functioning, and the tailgate was opening independently. The contact stated that the electrical failures were constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no electrical failures found, and a new sunroof glass was ordered. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641879February 11, 2025
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine with the 2.0T had a valve train malfunction possibly related to a bearing or other issues. Hyundai dealership did not determine the root cause and is denying engine replacement under the rod bearing warranty. Also as a 2nd owner they won't reimburse for any repairs. This vehicle was well maintained. 2018 with 90K miles. The engine is last known to be at the dealership but probably not available. I was not offered to get a 2nd opinion and the technician notes are vague in my opinion. How was your safety or the safety of others put at risk? While traveling on the interstate at 65 MPH the vehicle began to make a knocking noise and had a loss of power. The steering and breaking system also became difficult to use. I was able to get off an exit after only crawling along at a unsafe low MPH for the interstate. The vehicle stalled and lost all power while on the off ramp. I was able to glide to a stop and was ready to use the emergency brake. Has the problem been reproduced or confirmed by a dealer or independent service center? Hyundai's response is that it was in there opinion that the breakdown was not due to rod bearing failure however there is not a good diagnostics of a root cause. The failure was not due to poor maintenance. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights. Sudden loss of power following by warning lights. Loss of power steering and brakes by the time the engine stalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641908February 11, 2025
ENGINE
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at various speeds and while accelerating, or while the engine was idling, there was a knocking sound coming from the engine. The contact stated that the vehicle jumped, vibrated, and stalled while driving at various speeds or while reversing. The check engine warning light was illuminated. While the vehicle was idling at a stop light, the failure reoccurred; however, the vehicle was emitting a choking sound and shaking aggressively. The vehicle was taken to a certified mechanic who informed the contact that the third valve had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641987February 11, 2025
ENGINE
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the used car dealer where it was purchased, and the contact was referred the local Hyundai dealer. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing excessive oil consumption. The dealer filed a request for engine replacement approval, but the manufacturer denied the request. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,742.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641429February 7, 2025
ENGINE
On December 28th, 2024 I was driving my SUV on the highway at highway speeds. I bought the suv from a Manchester Acura dealer on November 9, 2024. I am the second owner. While driving, the check engine light came on. I was able to complete my drive, but the car idled very rough. After getting the car home, my father checked the oil. It did not register on the dip stick. He put in about two quarts of oil. The check engine code was P0302, which is misfire in cylinder two. He proactively changed the spark plugs since the car had 92,000 miles on it. After changing the plugs, the code did not clear and the engine continued to idle rough. He did a compression test and confirmed that cylinder two had less than 50psi compression vs the other 3 cylinders which were at 170 psi. He also removed and inspected the new plugs after running the engine and cylinder 2 plug was already dark and oily whereas the other plugs were in as new condition. I opened a case with Hyundai Care America. They instructed me to take the suv to a Hyundai dealer for diagnosis. The verbal report of that diagnosis was burnt valves on cylinder two. The dealer stated that HCA would not cover a repair or engine replacement. Hyundai forums and NHSTA complaints are numerous around high oil consumption and burnt valves on Theta II engines. Hyundai needs to be held accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641281February 7, 2025
ENGINE
Car is using excessive oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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