Honda Passport Complaints

1,683 consumer complaints on file.

#11443443December 11, 2021
WHEELS
Twice the tires were found to be flat before driving. It was taken to the local Honda dealership for inspection. They would inflate the tires but stated that they could not find the issue. Because this is my families car, and I have 2 small children that are driven around in the car, I have opted to replace the tires for fear of the tires failing while driving. Thanks Honda and Continental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442877December 6, 2021
UNKNOWN OR OTHER
The rear axle appears to be coming apart at the bolts and is separating from the car. If the axle separates it will result in a major car failure resulting in lack of control of the car. There are no warning lights on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441544November 24, 2021
STRUCTURE:BODY
Constant sound of “pebbles” hitting the windshield when driving over 45 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440641November 16, 2021
POWER TRAIN
Multiple times when my car is in drive I will receive a message on the dashboard saying "Transimission Problem. See Manual" When this happen the car automatically shifts into Neutral and will not shift back into any gear other than Park unless I completely restart the car. Many other people have also had this problem, can be seen here https://www.passportforums.com/threads/major-transmission-failure.2984/ I believe there is a major issue with the transmission on some Honda Passports that is potentially fatal. I took the car in once to get it looked at and they could not find anything wrong with the car, it has happened since I took the car in to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436749October 14, 2021
ELECTRICAL SYSTEM
The contact owns a 2021 Honda Passport. The contact stated that while driving the 49 mph they noticed their radio suddenly went off and the vehicle's instrument panel blacked out. The vehicle's horn no longer functions properly. The vehicle's windows failed to open and close and the vehicle turned completely off in the middle of the highway losing all power. The contact stated the failure caused an oncoming vehicle to end up rear-ending them. There were no injuries and no medical attention was needed. The vehicle was towed. A police report was filed. The contact took the vehicle to the dealer who was informed by the manufacturer that they were not to proceed forward with any diagnosing or repairs for the vehicle. The manufacturer was made aware of the failure and opened a case regarding the matter. The failure mileage was 3,627.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11432023September 7, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer Communication Number: A21-012 Summary Service Bulletin - A loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message and/or display issues. This is a known problem. On my vehicle it caused the rear camera to go out which is required safety equipment. Also the noise is so loud sometimes it startles me and I jerk the steering wheel. I have been to the dealer 2 times and they say it is a known problem but have no parts. This has been going on for over a year now and this problem need to be a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431785September 5, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Automatic brake goes on and off randomly. It has caused an accident in my vehicle and also two flat tires and wheel damage. The sensors will make it brake on a smooth road with no vehicles nearby. It will also brake in the rain while turning a corner. It has put my safety at risk. I have a child under 1 year old that should this brake system lock up on me and cause an accident with my child in the car it could pose serious harm. This has been an issue since I first received the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11431786September 5, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic brake system locked up when the vehicle sensed a truck traveling on the driver's side of the vehicle. it then caused the vehicle to veer to the right and swipe a curb. this caused wheel and tire damage on both front and rear passenger side. There were two flat tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431804September 5, 2021
SUSPENSION, STRUCTURE:BODY
my frame was rusted throughout at 130k miles the car's rear trail arm mount on the frame detached and almost caused me to run into on by traffic numerous times at 25 mph. only once I stopped to pick up my sons from school the car's rear trail arm detached completely from the frame, I had deemed it undrivable and called for someone to come by and tow it back home. on my own further inspection, I noticed an absurd amount of rust in the rear left side, and holes in the frame. as well as I said the rear trail arm detached from the frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431414September 1, 2021
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN
The contact owns a 2021 Honda Passport. The contact stated while driving 40-45 MPH, the instrument panel lights, and GPS navigator screen inadvertently turned black. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the dashboard wiring connectors were faulty. The contact stated that the vehicle was not repaired as the parts for repair were not yet available. The contact stated that the failure had been reoccurring upon starting the vehicle and while driving. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was not repaired. The approximate failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431089August 30, 2021
TIRES
Tire Blowout on pothole with appox diameter less than 4" 265 45 R 20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431025August 30, 2021
TIRES
Tire Sidewall Blowout Drivers front 8/27/21 Continental cross contact LX 265 45 R 20 104H is the number after that. rode over a branch approx 3" in diameter at approx 10mph do not feel this should have caused a blow out on an SUV Could have caused loss of control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429501August 17, 2021
UNKNOWN OR OTHER
While driving on I-65 N 10 miles outside of Nashville, TN my sun roof exploded. We did not experience any object hitting the car nor had we passed under an overpass for an object to be thrown at the car. The explosion was frightening as it was a loud unexpected noise. The pieces flew off and hit the car behind me cracking it's windshield. I've report this issue to Honda but have not heard from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425200July 16, 2021
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Digital Speedometer display went blank when experiencing other symptoms of the MOST Bus Connector issue. I could not determine my actual speed as there is only the digital display. See uploaded pictures showing the mutimedia display and also the digital display where speedometer is displayed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423275July 2, 2021
AIR BAGS
The contact owns a 2019 Honda Passport. The contact stated while coming to a complete stop the vehicle was struck from behind by a different vehicle; which resulted in the contact's vehicle getting pushed into a concrete median and then into a 3rd person's vehicle. The air bags did not deploy which resulted in the contact sustaining soreness in their body and they sought medical treatment. The contact stated no warning lights were illuminated. The vehicle was towed to a tow lot and a report was taken. The manufacturer was not informed of the failure. The failure mileage was approximately 20,530.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11422638June 28, 2021
POWER TRAIN
Car shifted into neutral on its own while accelerating up a freeway on ramp with a transmission error warning light on dash and could not get the vehicle to go back into gear until ignition was cycled a couple times. Obvious safety risk as any vehicle movement was impossible, and was not able to completely coast out of the traffic lane. There was no known symptom prior to this event and the vehicle is currently at the dealership for repair/warranty evaluation though they state "it is not showing any error codes on the diagnostics plug in", they did state that on test drive it "behaved perfectly until coming back to the dealership and acted up again....again showing a dash warning but no diagnostic code."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422297June 25, 2021
STRUCTURE:BODY
The contact owns a 2019 Honda Passport. The contact stated that after the vehicle was purchased, he had been hearing abnormal sounds coming from either the hood or the windshield of the vehicle while driving. There were no warning lights illuminated. The contact was relating the failure to NHTSA Campaign Number: 19V784000 (Structure) however, the Vin was not included in the recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422348June 25, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
When I bought vehicle it came rated with 5000lbs towing. To achieve that towing rating I had to buy and get installed the Honda Transmission Cooler. I got the kit installed and right after install there is a noise when the vehicle shifts from 7-8 gear. It sounds like rumble strips. I did some research and there are others who have the same issue. See link to Honda passport forum. https://www.passportforums.com/threads/noise-when-shifting-from-7th-to-8th-gear.2923/ Took vehicle to dealership and they looked it over. They checked fluid level and spoke to Honda tech support. The dealership told me that Honda knows about this and if they fix it they will let me know. To me this means that this is a known engineering defect and they didn’t say if they have a fix or not. The reason I bought the vehicle was because of the towing capacity. To get the towing capacity I had to install the trans cooler. I paid and had it installed and now the vehicle does not run like it did when I bought it. As for safety risks there could be unforeseen issues. Because the transmission is now making a noise of unknown origins it could get damaged and cause a loss of power/malfunction. The noise (through fluid dynamics) could also cause damage to the cooler causing the transmission fluid to leak out and cause the vehicle to lose power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420640June 11, 2021
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
While driving on freeway,in 3rd be Lane,65mph,power and motor instantly went out.Leaving me struck in the middle of freeway.On coming traffic traveling 65 to 75mph.Nearly causing major accident.I had purchased vehicle from original buyer.Incident happened right after purchase.Since incident this has happened approximately 15 other times.Within an hour or 2 car would start back up.I asked previous owner and was told that he had replaced 3 times a part to fix this problem.But still problem exists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419459June 3, 2021
SERVICE BRAKES
Right front disk brake caliper unit failed because the top bolt was not properly tightened. Driving in normal highway conditions (but in the Utah desert) the top bolt of the unit fell out and the caliper unit dropped off the disk. When repaired (new bolt and rubber fittings) the mechanic checked the left front brake and found it loose as well. Invoice for repair not immediately available. Cost $106
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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