Honda CR-V Complaints

16,579 consumer complaints on file.

#11637072January 20, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving on a local road at night with no vehicles in front of me. Suddenly, The Forward Collision Warning light came on and the Automatic Emergency Brake was triggered. I had to let go off the gas temporarily, and the vehicle was operable again. on several occasions the Forward Collision Warning light would come on for a second then disappear with nothing in front of me. These seem to have occurred mostly at night time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637077January 20, 2025
STEERING
The manufacturer is unable to complete my EPS gearbox worm wheel recall work within 60 days and am filing a complaint per the instructions on the letter. The Honda dealer I contacted was Brookdale Honda in Brookdale Minnesota.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637023January 20, 2025
STEERING
I received 1st recall notice in Nov 2025. Part has been unavailable until now. Received email from dealer on 1/15/25 saying part was available and to schedule appt for repair. I called and next appointment was on 3/31/25. This is more than the 60 days allowed in the original recall notice. The car is unsafe to drive in its current condition and we don't have alternative transportation for this driver. What recourse do we have?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636921January 19, 2025
ENGINE
Driving on highway, engine light began flashing, then deceleration occurred. No response in pushing the gas pedal at all. Pulled to side of road. Stopped car. Had it towed to Honda dealer. At the dealership, the car ran fine, the problem could not be replicated and there was no record that it had occurred. Approximately five weeks later, the same problem occurred on the highway, but I immediately got to the side of the road when the engine light came on and was able to pull off as deceleration was occuring. Waited a few minutes and the car then ran fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636761January 18, 2025
SUSPENSION
The frame rusted off where the right Rear Trailing Arm attaches, causing the Trailing Arm to detach. Yes , it is available to inspect. I am was safe, because it happened at a Stop sign. No one other myself has inspected it. ABS and All Wheel drive light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636787January 18, 2025
POWER TRAIN
I was contacted about a gearbox active recall by Honda in November of 2024 and was told to go to a dealer and get it fixed. I have called the dealership several times only to be told that Honda has a fix but has not sent the correct parts to the dealerships to complete the fix. It has been more than 60 days since the notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636480January 17, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2011 Honda CR-V. The contact stated that the check engine warning light remained illuminated on the vehicle. The contact stated that over time she became aware that the oil level was gradually getting lower than normal. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was consuming an excessive amount of engine oil. The contact was informed that the engine needed to be disassembled for additional diagnostic testing. The vehicle was not repaired. The contact referenced Customer Service Program: 12-089; as the possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636505January 17, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR, LANE DEPARTURE: SENSING SYSTEM: RADAR
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636654January 17, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
On [XXX] at [XXX], I was driving down the road - there were no vehicles in front of me. The sky was clear and the sun was bright. There are several trees whose limbs extend high above the roadway causing a shadow to be created beneath them. All of a sudden, the collision avoidance system activated on my car. The "BRAKE" light illuminated, the "chirping" sound associated with the "BRAKE" light activation occurred, and the brakes were instantly applied slowing me from 40 mph to about 15 mph. There was no impediment (vehicles, pedestrians, animals, etc.) in front of my car nor was there a car next to mine in an adjacent lane. The only logical conclusion I could come up with is this: the tree limbs overhead created a "shadow" on the roadway. This "shadow" was of enough contrast in brightness from the roadway, just prior to this incident, that the system concluded there was an obstruction of some type in front of my car. There was not another car behind me for about 100 feet or so, but had they been within the normal distance that driver's follow the car in front of them, I have no doubt the result would have been a rear-end collision. I have had several instances in the past where a contrast in reflected brightness of the roadway surface has activated the "BRAKE" light on my dashboard and the "chirping" sound associated with it. All but one have occurred along a particular stretch of [XXX] just west of [XXX] (specifically, it is on the ramp from southbound [XXX] to westbound [XXX] at about [XXX] ). The car is scheduled to be inspected on Monday, January 27, 2025 by my local Honda dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636512January 17, 2025
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636356January 16, 2025
AIR BAGS, UNKNOWN OR OTHER
HONDA CR-V 2000 - I repeatedly contacted dealer in 2020 to get airbag replaced due to recall, but they said they didn't have replacement parts. 11/1/24 I brought car to Honda El Cerrito for airbag replacement due to recall. SRS light was on after their repair, but I didn't know that was a problem. I brought the car to another mechanic a couple weeks later for visual inspection prior to sale, and he said SRS light shouldn't be on & go back to dealer. It took awhile to get another appointment due to holidays. About 1/3/25, dealer looked at car again and said it had a faulty airbag inflator (in the airbag they replaced). It took 8 days for them to approve replacing their own faulty inflator. Meanwhile I couldn't drive it. They replaced the airbag, but then informed me the cable reel was broken and not covered under recall warranty. However, nothing was wrong with car prior to bringing it to El Cerrito Honda, other than needing a replacement airbag due to recall. I'm not aware of SRS light being on prior to visiting EC Honda / airbag replacement the first time. Honda El Cerrito is requiring me to pay $650 out of pocket to complete repairs, since cable reel is not covered. However, my understanding now is that it is common practice to replace the cable reel along with airbag, due to the fact cable reel sometimes breaks during replacing airbag, and it is a sensitive necessary part for SRS function. Honda Corporation says cable reel is not included in the recall / warranty, so this is an out-of-pocket expense to me / consumers. I believe Honda El Cerrito either damaged the cable reel or is requiring me to replace it bc it's common practice with airbag replacement. However they are simply putting the cost & responsibility on me due to age & miles of car. I believe this part (cable reel) should be included in Honda's warranty if it is common practice to replace it along with airbags, since their airbags are on recall. Consumer should not have extra cost due to recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636051January 15, 2025
FUEL/PROPULSION SYSTEM
I received a recall notice by mail in February 2024 that the cars fuel pump is a potential safety hazard and might have vehicle emissions issues that needs resolution. I have been trying to get the affected parts fixed by several Honda dealerships since I received the recall notice. The dealers do not have the parts, don't know when they will receive the parts and can't resolve the problem. I am told that the Honda Motor Company "trickles" out the required components need to resolve the issue and they don't know when they will get parts and can't schedule resolution due to insufficient parts. NO ONE can tell me when my safety issues will be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636083January 15, 2025
VISIBILITY/WIPER
Driving on freeway when a loud noise came from driver side window and the window had completely shattered. The whole window was completely gone by the time I was able to realize what happened. It was like it broke all at once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636149January 15, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636165January 15, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While driving on my lunch hour on January 14,2025 on busy street my car slowed down almost to a complete stop and I lost power and acceleration. My engine light came on and I had to pull off the road at a very slow speed. It was almost like I lost power in my gas pedal. It was pretty scary because it was over the lunch hour and it was busy. This could have been bad had I not been on the right lane to be able to pull off to a side street. I was concerned about being rear ended due to my car slowing down so fast and I had very little acceleration when pushing on the gas pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636016January 15, 2025
LANE DEPARTURE, STEERING
The contact owns a 2024 Honda CR-V. The contact stated while driving at undisclosed speeds, the Lane Departure Assist became inoperable. The contact was unable to control the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact called another local dealer, Dahl Honda Rhinelander (1737 N Stevens St, Rhinelander, WI 54501); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635848January 14, 2025
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635855January 14, 2025
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
The contact owns a 2019 Honda CR-V. The contact stated while attempting to start the vehicle, the check engine, brakes, steering, back up, and parking brake warning lights illuminated. The contact stated that the vehicle was driven 30 MPH to the service station, where an independent mechanic diagnosed the vehicle with fuel injector misfire. The contact stated that the vehicle drove rough while depressing the accelerator pedal. The local dealer was contacted; however, the vehicle was not repaired because the parts to repair the vehicle were on backorder. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 65,238.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635898January 14, 2025
ENGINE
The 2012 Honda CRV with 107,000 miles was making noise on startup and first few minutes of running. This only happened a few times. No Engine light or oil light came on, but planned to bring to repair shop soon. Then the engine stalled driving on the highway. The car completely shutdown. When brought to Honda Dealer, they said it COMPLETELY ran out of oil and the engine, as well as many other components, were destroyed, quoting $11,0000 in repairs to put in another USED (not new) engine. The Oil had been replaced less than 7,000 miles prior to the incident with the recommended full synthetic (which Honda says should last 7,500 to 10,000 miles). Honda dealer said the engine had no compression, which means the piston rings were shot. This is the SAME EXACT issue that the 2008-2011 Accords/CRVs had, and Honda recognized it, extending the warranty to 125,000 on the engine. I requested assistance from Honda - they said NO - despite the fact THAT I HAVE OWNED 8 HONDAs in my lifetime. This will be the Last Honda I ever buy as even the 2018-2019 CRVS now have yet another oil consumption/dilution issue, and HONDA NO LONGER STANDS BY THEIR CUSTOMERS (because they can not afford to with their diminishing quality) !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635875January 14, 2025
STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that three other local dealers were contacted, Honda of North Hollywood (5841 Lankershim Blvd, North Hollywood, CA 91601); Honda of Reseda 7514 (Reseda Blvd, Reseda, CA 91335); and Galpin Honda (11151 Laurel Canyon Blvd, San Fernando, CA 91340); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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