Honda CR-V Complaints

16,579 consumer complaints on file.

#11634866January 8, 2025
POWER TRAIN
early indication of blown head gasket @77213 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634872January 8, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In 2 separate incidents, the vehicle has applied the brakes on its own, with no obstacle in sight ahead of it. One time the braking brought the vehicle to a complete stop, the other time it started hard braking, then the braking stopped. Both times were in daylight with no animals or any other object ahead of the vehicle. One of the incidents nearly caused a collision with a vehicle following from the rear that would not have been expecting the sudden stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634977January 8, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I replaced fuel injectors in my 2017 honda crv in September 2024 at Northtown Honda in Buffalo, NY. In November 2024 my girlfriend was driving the vehicle in Michigan and the car slowed down to below 20 mph on the highway and flashed all dashboard warning lights, what Honda refers to as "limp mode". This almost caused her get hit by a semi truck. The car was towed to Honda of Grand Blanc and I was told it needs a new turbo. The turbo was replaced and then in December 2024 the car again broke down while I was visiting Toronto, Canada. I had to pay for a tow back to Northtown Honda where I was informed that the vehicle needs a new engine and turbo. I have taken very good care of my vehicle, always done proper maintenance and oil changes. This model is known for some oil dilution problems and I was never informed of that from Northtown Honda where I regularly maintenance my vehicle. The car is currently at Northtown Honda as they told me the bill is around $12k and I can't afford to pay that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634904January 8, 2025
UNKNOWN OR OTHER
In November 2024 I received the recall notice for our 2024 Honda CR-V power steering, Honda Campaign number QJT. I called our dealership on December 2, 2024 and was told they were not scheduling the repairs at the time and they took my information and said I would be contacted by them when scheduling takes place. I waited and didn't hear back. Today, January 8, 2025 I called to inquire. I was told they are scheduling the repairs in November 2025! Way past the sixty days from the date of first contact. My complaint is that this recall is not being made a priority from Penske Honda, Indianapolis Indiana. Any safety recall should be repaired in a timely fashion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634827January 8, 2025
STEERING
I RECEIVED A RECALL NOTICE (#24V-744). I HAVE TWICE SCHEDULED APPOINTMENTS WITH HONDA OF MENTOR (OHIO) TO SERVICE THE RECALL, AND I HAVE TWICE BEEN CANCELLED, IN THAT A "PART" WAS UNAVAILABLE. THE SERVICE MANAGER HAS PROMISED TO PERSONALLY CALL ME WHEN THE PART IS AVAILABLE. MEANWHILE, I AM DRIVING A CAR WITH A "STEERING" PROBLEM, AND I AM CONCERNED ABOUT SAFETY. I ASSUME THAT A RECALL FOR A STEERING ISSUE IS A SERIOUS MATTER. IS THERE ANY HELP FOR THIS PROBLEM? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634515January 7, 2025
STEERING, FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda CR-V. The contact stated that while driving 40-70 MPH, the steering wheel was jerking abnormally. The contact had to hold the steering wheel tightly. The steering wheel was moving unintendedly. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE) and NHTSA Campaign Number 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available for NHTSA Campaign Number 24V763000 (FUEL SYSTEM, GASOLINE). Parts distribution disconnect for NHTSA Campaign Number 24V744000 (Steering). The failure mileage was approximately 15,272.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634526January 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634599January 7, 2025
EXTERIOR LIGHTING
The headlights on this vehicle are very dim. It's very hard to see when traveling at night in dark areas and even much worse when in inclement weather. Calls to the dealer have all ended with them saying they have had no complaints but many consumers across the country have filed similar complaints online. Please assist in any way you can. **The date entered below relates to the date I first leased the vehicle. I have not had an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634609January 7, 2025
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The contact owns a 2018 Honda CR-V. The contact had received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was taken to a local dealer for the recall repair; however, the check engine warning light illuminated after the recall repair. The contact stated that the message “Emission System fault” was also displayed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634626January 7, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Honda CR-V. The contact stated while the vehicle was parked, there was an abnormal odor coming from the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an internal coolant leak into the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634716January 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634718January 7, 2025
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634728January 7, 2025
AIR BAGS
The vehicle airbag warning light 'SRS' displays randomly. We paid almost $200 for a diagnosis and have been told the passenger airbag needs to be replaced at a cost of $800. The Diagnostic code is B0020-13 "open or increased resistance in the left side airbag inflator". I have contacted Honda and they denied any 'good will' service to replace it due to the age and mileage of the car. We drive around 20k/yr. We do regular maintenance. Honda cannot confirm if the airbag will function properly. We have not 'worn out' the airbag as it has never been used but I do expect it to function in an accident. We bought the Touring model of the CR-V for the added feature of LED headlights. Safety is a high priority and I expect Honda to stand behind their safety features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634732January 7, 2025
WHEELS
Noisy rough ride that was attributed to uneven tire wear on all 4 tires, called "cupping". Safety: Online research of major tire brands and NHTSA state that continuing to drive on cupped tires can be hazardous due to lost of traction, especially in emergency situation. The dealer, a private mechanic and a tire outlet all confirmed that the tires have uneven wear called "cupping". The dealer's service manager and mechanic foreman and a private mechanic all inspected the tires and confirmed the uneven wear. The first symptom was a wump-wump noise and vibration when driving slow, slowing down or making a turn. Problem first appeared around 11,000 miles. Now the problem appears worse. In that the initial noise and vibration is worse and now there is a chattering sound and vibration in highway drive. Plus an occasional "shimmy sensation" when a bump or rough patch in the road is gone over. New development. Since the onset of this problem. Honda has come out with a recall notice regarding an issue with their steering gearbox worm wheel for the car model involved. A Technical service bulletin was issued on the steering problem, with a note that this problem can lead to uneven tire wear. Despite this warning, the service manager for the dealer is insisting that it is safe to drive on cupped tires. I have since taken my car into the dealer to have the recall issue addressed. But again the service manager is insisting that driving on cupped tires is safe. I think this is a potentially danger situation where customers are being told by the Honda dealer that it is safe to continue to drive on cupped tires. I think that the NHTSA needs to require Honda corporation to order all Honda dealers to cover any uneven tire wear from the faulty steering gearbox defect. I just ordered a set of new tires for my safety at a cost of about $1000. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634715January 7, 2025
FUEL/PROPULSION SYSTEM, ENGINE, STEERING
Rattling sound when the car is started - this is happening every time. MPG dropped from 42 to 30..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634528January 7, 2025
UNKNOWN OR OTHER
Reverse camera will go black and white from time to time. I had recorded a video of this incident and showed it to Honda, but they wanted to charge me $180 to diagnose the issue. I was not willing to pay that as the car is still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634527January 7, 2025
EXTERIOR LIGHTING
Headlights are super dim, not lighting the road properly. My halogen headlights on my old 2016 Mitsubishi Outlander are much brighter than these Honda LEDs. To make matters worse, headlights are aimed a bit high. I took it to Honda service and complained and they acknowledged that the lights are aid a bit high and that they are weak, but cannot do anything about it. Honda should recall these headlights, they are a road hazard. You cannot see properly at night and if it rains and it is night, these lights might as well be off as they are completely useless. I follow CR-V Facebook Owner group and many people are complaining about these headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634250January 6, 2025
WHEELS, UNKNOWN OR OTHER, STEERING
While driving the vehicle there’s a wobbling sound on the front. Morgan Hill Dealer said I have to replace 4 tires. The vehicle has less than 20k miles driven. Also it feels like the steering wheels gets sticky at times. The noise is getting worst. Please help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634264January 6, 2025
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. While driving approximately 30-60 MPH, the vehicle started to jerk. The contact stated that after refueling the vehicle hesitated and shut off unintendedly. The contact depressed the brake pedal and the accelerator pedal simultaneously for the vehicle to accelerate. The contact added fuel injector cleaner to the fuel tank. The “WRENCH” symbol was displayed. After the failure, several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634295January 6, 2025
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
This is the 3rd incident with the same issue. I lose power when on a freeway. (Other dates [XXX] and [XXX]). On [XXX] I entered [XXX] and had accelerated onto the freeway. Shortly after getting on the ramp, my check engine light went on/blinking and I couldn't accelerate anymore. I was able to pull over on the shoulder. I turned the car off, waited a minute and then turned it on again and the issue went away. This is the same scenario that I've experienced twice before. I am rarely on freeways. On [XXX], I was on an incline with curves and very little room on the shoulder. This was a very scary incident for me. All of these incidents shouldn't happen and it is VERY dangerous to lose power unexpectedly when driving on a freeway. Looking on the internet for a solution - I found several other posts on what sounds to be the same issue and unfortunately didn't find a resolution. [XXX] [XXX] [XXX] Please review this as this is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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