Genesis G80 Complaints

246 consumer complaints on file.

#11397548February 23, 2021
ELECTRICAL SYSTEM
THE GPS, RADIO AND OTHER ELECTRONIC NOTIFICATION SYSTEM ARE MALFUNCTIONING SUCH THAT THEY EITHER FREEZE UP OR GIVE ERRONEOUS INFORMATION BEGINNING WITHIN MINUTES AFTER THE CAR IS STARTED. THIS HAS BEEN GOING ON FOR SEVERAL WEEKS AND THE DEALER' S SERVICE DEPARTMENT CLAIMS IT IS A PROBLEM WITH SIRIUSXM AND OUT OF THEIR HANDS TO FIX. HOWEVER, A GOOGLE SEARCH REVEALS NO EVIDENCE THAT SIRIUSXM IS HAVING ANY TRANSMISSION PROBLEMS AND IT STILL WOULD NOT EXPLAIN THE WIDESPREAD ELECTRONIC MALFUNCTION. THE DEALER CAN NOT SAY WHEN THIS PROBLEM WILL BE SOLVED. I AM CONCERNED THIS ISSUE FORETELLS A POSSIBLE MORE SUDDEN, CATASTROPHIC FAILURE OF THE AUTOMOBILE'S ELECTRONIC/COMPUTER SYSTEM WITH POTENTIALLY DANGEROUS CONSEQUENCES TO THE DRIVER AND ANY PASSENGERS. THE DEALERSHIP IS COCONUT CREEK AUTO MALL. 4960 NORTH STATE ROAD 7, COCONUT CREEK, FL. 33073 CONTACT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376231November 24, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HAVING PROBLEM WITH LED HEADLIGHTS. TURNING ORANGE. CAN'T SEE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363516October 9, 2020
WHEELS
I HEARD A LOUD POP AND TIRES WAS BLOWING WHILE DRIVING ON THE STREET LOSS CONTROL OF THE CAR AND INTO A DITCH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11350783August 22, 2020
UNKNOWN OR OTHER
THE CONTINENTAL TREADWEAR 400 TIRES THAT COME WITH THIS CAR ARE DANGEROUS. I HAD ONE SIDEWALL BLOWOUT AT ABOUT 35 MPH AFTER LESS THAN 6000 MILES OF DRIVING, AND HAD THE REPLACEMENT TIRE, NEW, DEVELOP BUBBLES ON THE SIDEWALL AGAIN AFTER LESS THAN 6000 MILES DRIVING, AND REPLACE THIS TIRE WITH ANOTHER BRAND. I CONTACTED CONTINENTAL TIRE CONCERNING THIS PROBLEM, BUT HAVE TO DATE RECEIVED NO RESPONSE. MANY TIRE REVIEWS ALSO POINT OUT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348837August 12, 2020
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2018 GENESIS G80 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT TX, TIRE SIZE 245/40/ZR19, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A YELLOW WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND DISCOVERED THE PASSENGER'S SIDE TIRE SIDEWALL WAS BLOWN OUT. THE CONTACT ALSO STATED THAT THE CHECK YOUR TPMS WARNING MESSAGE ALSO ILLUMINATED ON THE INSTRUMENT PANEL SOON AFTER THE FAILURE. THE CONTACT CALLED ROAD SIDE ASSISTANCE AND HAD THE TIRE REPLACED. THE TIRE WAS PART OF A REPLACEMENT SET OF TIRES WHICH WERE REPLACED BY THE GENESIS DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ON THE TIRE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341333July 24, 2020
STRUCTURE:BODY
WHILE DRIVING APPROXIMATELY 55/MPH ON THE 210 FWY. WEST; I HEARD A JARRING POP/EXPLOSION. I THEN SAW BLACK FLYING DEBRIS ON THE PASSENGER SIDE OF THE CAR. WHEN I ARRIVED AT MY DESTINATION, I SAW THAT THE GLASS FROM THE REAT PART OF THE PANORAMIC ROOF HAD SHATTERED AND SETTLED INTO THE SHADE COVERING. I DID'T SEE ANY DEBRIS ON THE ROAD, OR ANYTHING TOSSED FROM ANOTHER CAR. THE CAUSE OF THE INCIDENT IS UNKNOWN. I DID ADVISE MY INSURANCE CARRIER OF THE INCIEDENT, BUT HAVE NOT YET FILED A CLAIM, AS I AM WAITING TO SEE IF THE DAMAGE IS COVERED UNDER THE CAR'S WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339790July 16, 2020
WHEELS
BOTH FRONT CONTINENTAL PROCONTACT TX TIRES DEVELOPED SIDEWALL BUBBLES AND REQUIRED REPLACEMENT WITH UNDER 30,000 MILES ON THEM. THIS OCCURRED FROM NORMAL DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339036July 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GENESIS G80. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND VIBRATED ABNORMALLY WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO WEBB HYUNDAI LOCATED AT 1000 WEST 81ST AVE MERRILLVILLE IN 46410, AND DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327447June 5, 2020
TIRES
TL* THE CONTACT OWNS A 2018 GENSESIS G80 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT TX, TIRE SIZE 245/40/ZR19 N/A, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE RAN OVER A POTHOLE AND THE TIRES EXPERIENCED BLOWOUTS. THE TIRE WERE NOT THE VEHICLE ORIGINAL TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ON THE TIRES WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311695February 26, 2020
UNKNOWN OR OTHER
AT SPEEDS ABOVE 40 MPH WITH BOTH HANDS AND A GOOD GRIP ON THE STEERING WHEEL I FREQUENTLY RECEIVE THE DISPLAY WARNING "KEEP HANDS ON STEERING WHEEL" AND A LOUD AUDIO WARNING. THE LOUD WARNING IS NOT ONLY ANNOYING BUT STARTLING TO EVERYONE IN THE CAR. IF I TAKE MY HANDS OFF THE WHEEL THE MESSAGE GOES AWAY. IF I LEAVE MY HANDS ON THE WHEEL AND EVEN GRIP TIGHTER THE WARNING CONTINUES UNTIL THERE IS A MESSAGE THAT THE LANE KEEPING ASSIST SYSTEM WILL BE DISABLED TEMPORARILY. THIS WARNING MAY REPEAT AT 30 SECOND INTERVALS OR LESS. RECENTLY WHILE DRIVING ON A STRAIGHT ROAD I EXPERIENCED THE WARNING SIX TIMES IN LESS THAN NINETY SECONDS. CHANGING HAND POSITION AND GIGGLING THE WHEEL DOESN'T STOP THE WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299921January 16, 2020
SEATS
DRIVERS SEAT TRACK HAS PLAY IN SIDE TO SIDE OR FRONT TO BACK MOTION WHEN CORNERING. THIS HAS BEEN ACKNOWLEDGED BY MY LOCAL GENESIS SERVICE PROVIDER. HE SAID" WE TIGHTEN THE TRACKS, SO LET ME KNOW IF IT PERSISTS". (IN WARRANTY PERIOD ;36 MONTHS) IT CONTINUES TO BE AN ISSUE ON CORNERING AND BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283136December 1, 2019
VISIBILITY/WIPER
WHILE DRIVING AT 75 MPH ON INTERSTATE HWY, OUR SUNROOF SPONTANEOUSLY EXPLODED. SR WAS CLOSED AND NO OBJECTS WERE SEEN OR FELT HITTING THE ROOF. NO CARS OR TRUCKS IMMEDIATELY IN FRONT OF OUR CAR. TEMP WAS ABOUT 65 F. HEADLINER WAS CLOSED SO MINIMAL GLASS ENTERED THE CABIN. NO INJURIES, NO OTHER CARS INVOLVED. CAR IS 27 MONTHS OLD WITH ABOUT 25K MILES. NO MAJOR PAST REPAIRS OR ACCIDENTS TO THE CAR IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282092November 24, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
2017 GENESIS G80, ALL WHEEL DRIVE, 3.8 L ENGINE. CAR WAS BEING DRIVEN ON A 4 LANE EXPRESSWAY IN HEAVY, RUSH HOUR TRAFFIC USING ADVANCED CRUISE CONTROL SET NEAR SPEED LIMIT. G80 WAS IN THE LEFT LANE ATTEMPTING TO PASS A VEHICLE ON THE RIGHT. THERE WAS A VEHICLE AHEAD OF THE G80. DRIVER NOTICED ANOTHER VEHICLE COMING UP FAST FROM BEHIND UNTIL IT WAS VERY CLOSE TO THE REAR OF THE G80. WHEN DRIVER ATTEMPTED TO ACCELERATE AWAY FROM TAILGATING CAR, ENGINE REVVED, AND DID NOT ENGAGE. IT APPEARED DISCONNECTED FROM TRANSMISSION AS IF IN NEUTRAL. TACHOMETER NEEDLE SWUNG WILDLY. VEHICLE SLOWED SINCE IT WAS NOT ENGAGED, CREATING MORE RISK FROM TAILGATER. THE TACHOMETER BEHAVIOR AND GEAR NEUTRALITY PERSISTED FOR APPROXIMATELY FIVE SECONDS AND THEN ENGINE ENGAGED. TOOK CAR TO DEALER WHO WAS UNABLE TO REPLICATE BEHAVIOR OR DETECT SYSTEM ERRORS AFTER THREE DAYS OF WORK. DEALER REPORTED THAT MANUFACTURER'S ENGINEERS WERE UNABLE TO RECOMMEND ANYTHING. NO REPAIRS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279970November 14, 2019
UNKNOWN OR OTHER
DURING COLD DAYS, WHEN I HAVE THE HEAT RUNNING, IT FLOWS FINE WHEN SET TO UPPER BODY AND WINDOWS. WHEN THE HEAT IS SET TO FEET EXCLUSIVELY, IT FLOWS TO THE FRONT WINDOW VENTS MORE THAN TO THE FEET. SETTING THE FAN TO MAXIMUM, THE HEAT BLOWS OUT OF THE FRONT WINDOW VENTS MORE THAN TO THE FEET. I TOOK THE VEHICLE TO GENESIS OF CHANTILLY VIRGINIA. THEY COMPARED THE AIR FLOW WITH A SIMILAR VEHICLE AND THEY REALIZED IT IS WAS BLOWING THE SAME WAY. THEY AGREED WITH ME THAT IT IS A BAD DESIGN AND NOTHING THEY COULD DO. WHEN DRIVING IN COLD WEATHER, DRIVER CANNOT SET THE HEAT EXCLUSIVELY TO FEET AT MAXIMUM SPEED, SINCE THE HEAT FLOWS TO THE WINDOW VENTS INSTEAD TO THE FEET. THIS CAUSES SEVERE HEADACHE AND DRYNESS TO THE FACE. THE FEET REMAIN EXTREMELY COLD WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279106November 9, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS INVOLVED IN AN AUTO ACCIDENT. THE FRONT DRIVER SIDE QUARTER PANEL WAS HIT. NO AIRBAGS DEPLOYED IN EITHER CAR. IMMEDIATELY UPON THE COLLISION, I TRIED TO STOP THE CAR, BUT IT ACCELERATED ON IT'S OWN. THE CAR WOULD NOT STOP. I MADE A SPLIT DECISION TO PULL INTO A PARKING LOT AND THEN CONTEMPLATED DRIVING THE CAR INTO A TREE TO STOP IT. I THEN DECIDED TO DRIVE OVER A CURBED DIVIDER THAT HAD A 3 FOOT HEDGE. I GOT THE CAR TO STOP 8 FEET AFTER RUNNING OVER THE HEDGE. I HAVE NO IDEA WHAT HAPPENED, BUT DID HAVE A CLEAR THOUGHT PROCESS TO GET THE CAR TO STOP. I OPTED TO RUN OVER A 3 FOOT BOX HEDGE INSTEAD OF INTO A TREE. I HAVE NO CLUE WHY THE CAR ACCELERATED THE WAY IT DID. THE CAR IS NOW CONSIDERED A "TOTAL LOSS".
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11258027September 25, 2019
WHEELS
SIDEWALL FAILURE OF CONTINENTAL PROCONTACT TX TIRES. SEVERAL BUBBLES IN SIDEWALL. DEALER CLAIMS IT MUST BE FROM ROAD HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257952September 25, 2019
STEERING
TL* THE CONTACT OWNS A 2017 GENESIS G80. WHILE DRIVING VARIOUS SPEEDS AND MAKING LEFT TURNS, THE STEERING WHEEL WOULD NOT RETURN TO ITS NORMAL POSITION. THE CONTACT INDICATED THAT THE FAILURE ONLY OCCURRED WHILE MAKING LEFT TURNS AND WOULD RETURN TO THE STRAIGHT POSITION AFTER MAKING RIGHT TURNS. THE VEHICLE WAS TAKEN TO TWIN CITY HYUNDAI (3121 3024 ALCOA HWY, ALCOA, TN, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252865September 3, 2019
ELECTRICAL SYSTEM, ENGINE
THE CAR RANDOMLY DOES NOT TURN ON WHEN I PRESS THE START BUTTON. NOTHING HAPPENS. IT'S NOT THE KEY FOB EITHER BECAUSE ABSOLUTELY NOTHING WORKS IN THE CAR AT THAT POINT. I CAN'T OPEN THE TRUNK USING THE BUTTON INSIDE THE CAR, LOCK OR UNLOCK THE DOORS, NOTHING. THE CAR IS ESSENTIALLY A USELESS HUNK OF METAL. AFTER ABOUT 15-20 MINUTES THOUGH, THE CAR WILL JUST RANDOMLY TURN ON. I DON'T PRESS THE START BUTTON - IT'LL JUST TURN ON. THIS HAS HAPPENED ON 3 SEPARATE OCCASIONS SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252875September 3, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING ON AN INCLINE TOWARD A STOP SIGN, THE VEHICLE TURNED OFF. WHILE MOVING FORWARD AS CARS PULLED OUT OF THE STOP SIGN THE CAR LURCHED (SIMILAR TO IF YOU WERE HIT FROM BEHIND) AND ALL SCREENS WENT DARK AND ALL ELECTRONICS WENT OFF. EVERYTHING CAME BACK ON WITHIN 1-2 SECONDS AND THE CAR PROCEEDED AS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244427August 16, 2019
TIRES
TL* THE CONTACT OWNS A 2018 GENESIS G80 EQUIPPED WITH CONTINENTAL PROCONTACT TX TIRES, SIZE: 245/40R19 (NA). THE CONTACT STATED THAT BOTH FRONT TIRES SHOWED BUBBLES ON THE SURFACE. THE CONTACT STATED THAT THE TIRES WERE ORIGINAL FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO TETON HYUNDAI (LOCATED AT 1350 YELLOWSTONE AVE, POCATELLO, ID 83201, (208) 417-0844) WHERE IT WAS DIAGNOSED THAT BOTH FRONT TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 14,000. THE DOT NUMBER WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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