Genesis G80 Complaints

246 consumer complaints on file.

#11242881August 9, 2019
ENGINE
WENT TO THE DEALER TO REPORT A SMELL COMING OUT OF THE ENGINE AS WELL AS A SQUEAKING NOISE WHEN THE ACCELERATOR IS PRESSED EITHER STATIONARY OR IN MOTION. THE DEALER REPRESENTATIVE TOLD ME THAT THERE IS A RECALL ON THE CAR BUT THEY DON'T HAVE A REMEDY YET. I READ ABOUT THE RECALL. ON MY QUESTION 'WHAT IS GOING TO HAPPEN IF THE ENGINE CATCHES FIRE?' THE REPRESENTATIVE TOLD ME THAT THEY HAVEN'T SEEN ANY CARS OF THIS MODEL TO CATCH FIRE YET. I WONDER WHAT NEEDS TO HAPPEN SO THE MANUFACTURER IS MORE PROACTIVE ADDRESSING AN ALREADY ISSUED RECALL WHEN A SEVERE ACCIDENT LIKE ENGINE FIRE COULD HAPPEN? SHOULDN'T NHTSA FORCE HYUNDAI IN THIS INSTANCE TO IMMEDIATELY REPAIR THE AFFECTED VEHICLES? DO WE NEED INJURIES AND DEATH IN ORDER TO TAKE CHARGE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240776July 31, 2019
STEERING, WHEELS
TIRES DEVELOPED BUBBLES IN SIDE WALLS ON TWO TIRE. ALSO CAR WAS DIFFICULT TO CONTROL ON INTERSTATE HIGHWAYS FOR THE SPEED LIMIT. ALWAYS FIGHTING THE STEERING WHEEL TO STAY IN LANE. I AM 80 YEARS OLD AND THERE WERE MANY COMPLAINTS OF FLATS AND LOSE OF CONTROL THAT I DECIDED TO REPLACE ALL THE TIRES. I CONTACTED HYUANDAI AND ALSO CONTINNENTAL AND WAS GIVEN NO SATISFACTION.ON GOING COMPLAINTS ABOUT ROAD NOISE ON THE OLD TIRES AND THE NEW TIRES HAVE NOT BE RECTIFIED.. MECHANIC SAID LOW PROFILE TIRES ARE THE CAUSE OF BOTH. CAR WAS IN MOTION WHEN THE PROBLEMS OCCURRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210454May 28, 2019
WHEELS
HAVE HAD A TIRE BUBBLE AT LESS THAN 6K MILES. NOW HAVE A GASH IN THE INNER SIDEWALL AT 22K MILES. THE QUALITY OF THESE TIRES ARE SUB PAR. UPON REMOVAL OF THE TIRE THAT THE INNER SIDEWALL BLEW, THERE WAS UNEVEN WEAR IN THE MIDDLE OF THE TIRE, THERE ARE NO ALIGNMENT PROBLEMS. THESE TIRES ARE A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207469May 14, 2019
VISIBILITY/WIPER
TERRIBLE BLIND SPOT RESULTING FROM SIDE MIRRORS AND ROOF PILLARS WHEN TURNING RIGHT OR LEFT. WORSE ON RIGHT TURNS. CAN'T SEE PEDESTRIANS. THE MIRROR AND ROOF PILLAR CREATES A 24 INCH WIDE BLIND SPOT. MAKING IT WORSE IS THE FACT THAT THE POWER SEAT DOESN'T GO HIGH ENOUGH FOR ME TO SEE OVER MIRRORS( I AM 5'8"). NO ACCIDENT, ONLY CLOSE CALLS AND SURPRISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204018April 26, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 GENESIS G80. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. MERIDEN HYUNDAI (318 S BROAD ST, MERIDEN, CT 06450, (203) 235-1669) DIAGNOSED THE VEHICLE, BUT DID NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202849April 22, 2019
POWER TRAIN
1. STATIONERY. APPROXIMATELY 50% OF THE TIME WHEN I SWITCH GEARS FROM REVERSE TO DRIVE THE GEAR SLIPS INTO NEUTRAL. IT TAKES 2-3 ATTEMPTS AND THEN FINALLY STAYS IN DRIVE. ONE TIME I HAD TO PUT CAR IN PARK AND THEN SHIFT INTO DRIVE BECAUSE IT WOULD NOT STAY IN DRIVE. THIS HAPPENS EVEN THOUGH I AM PRESSING FIRMLY ON THE BRAKE AND AM PUSHING THE SHIFT BUTTON. 2. WHILE CAR IS MOVING. 3 TIMES SINCE I HAVE OWNED THIS VEHICLE THE FOLLOWING HAS HAPPENED WHILE I AM DRIVING ON CITY STREETS AND HIGHWAYS. WHEN I AM DRIVING, AND I GENTLY APPLY THE BRAKE IN ORDER TO MAKE A TURN AND THEN ACCELERATE IN ORDER TO COMPLETE THE TURN AND MERGE ONTO THE STREET OR HIGHWAY, WITHOUT MY REALIZING IT THE TRANSMISSION HAS SLIPPED INTO NEUTRAL AND THE VEHICLE WILL NOT ACCELERATE. THE GENESIS DEALERSHIP AND GENESIS CORPORATE HAVE BOTH INDICATED IT'S MY IMAGINATION AND THAT NOTHING IS WRONG WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184380March 5, 2019
WHEELS
THIS CAR WAS PURCHASED JULY 2018, SINCE THEN IVE HAD 3 FLAT TIRES. THE TIRE ARE MADE BY CONTINENTAL TIRE COMPANY. THE SALESMAN AT THE DEALERSHIP HAS INFORMED ME HE THEY HAVE EXPERIENCED MULTIPLE CASES OF FLAT TIRES FOR THE CONTINENTAL BRAND. ACCORDING TO THE DEALER SALESMAN "THERE IS A FOAM LINING USE FOR VIBRATION DAMPENING WHICH HAS COMPROMISED THE INTEGRITY OF THE TIRE". AT $ 400 PER TIRE, HE WAS BOTH CONCERNED AND HAPPY TO SEE SALES INCREASE IN THE SERVICE DEPARTMENT ONE TIRE HAD A SIDE BULGE AND I DROVE WITHOUT NOTICING FOR WHO KNOWS HOW LONG,, THE OTHER 2 FLATS HAPPENED GOING OVER 1 POT HOLE.ON A SIDE STREET GOING 25 MPH. AS A RESULT I WONT DRIVE THIS VEHICLE IF IM GOING SOMEWHERE WHERE I EXCEED 45 MPH DUE TO THE DANGER OF GETTING A FLAT GOING FASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171489January 22, 2019
WHEELS
OEM TIRES ON MY 2018 G80 SPORT ALREADY WAS SIDEWALL BUBBLES ON THE FRONT TIRES WITH LESS THAN 10K MILES. THESE ARE DEFECTIVE TIRES THAT SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165860January 8, 2019
WHEELS
CONTINENTAL PRO CONTACT TIRES HAVE BLOWN OUT 3 TIMES. THESE ARE DANGEROUS TIRES. THE SIDEWALKS ARE WEAK. THESE ISSUES HAVE BEEN EXPERIENCE WHILE DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161784December 16, 2018
UNKNOWN OR OTHER
THERE ARE SO MANY COMPLAINTS REGARDING THESE TIRES. I DEVELOPED A BUBBLE IN THE RIGHT FRONT TIRE AND DECIDED I DIDN'T WANT TO GO THROUGH MORE BUBBLES AND FLAT TIRES AS I AM 80 YEARS OLD. I BIT THE BULLET AND PURCHASED $1000.00 WORTH OF MICHELIN TIRES BEFORE THE CAR HAD 2000 MILES ON IT. I ALSO HAD TROUBLE KEEPING THE CAR IN A STRAIGHT LINE DRIVING ON THE INTERSTATE. THE ROAD NOISE FROM THIS TIRE IS ALSO UNEXCEPTIBLE FOR A LUXURY CAR. THERE ARE MANY COMPLAINTS ABOUT THIS TIRE RACK WEBSITE AND THIS TIRE SHOULD REALLY BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156518December 6, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2018 GENESIS G80. WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE CONTACT SMELLED WIPER FLUID INSIDE THE VEHICLE. THE DEALER (ROCKLAND HYUNDAI, 55 NY-303, WEST NYACK, NY 10994, (845) 402-8623) STATED THAT THIS WAS A NORMAL CONDITION. THE MANUFACTURER CLAIMED THAT THEY HAD NO KNOWLEDGE OF THE CONDITION. THE FAILURE MILEAGE WAS 9,800. *TT CONSUMER STATED THE DEALER STATED OTHER CONSUMERS CLAIMED SAME ISSUE BUT THE DEALER REPORTED TO THE CONSUMER IT WAS NORMAL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144242October 30, 2018
STEERING
LANE KEEP ASSIST (LKA) MALFUNCTIONING INFREQUENTLY. CAR FIGHTING MY CONTROL AND FORCING ME OUT OF LANE. HAVE TO FIGHT TO STAY IN LANE. EVEN AFTER DISENGAGING LKA OPTION CAR STILL FIGHTING MY CONTROL. HAVE PULL OFF ONTO SIDE OF HIGHWAY; TURN CAR OFF; EXIT VEHICLE IN HEAVY TRAFFIC. REENTER CAR AND RESTART ENGINE TO DISENGAGE LKA. HAVE TO NEVER REENAGE LKA TO AVOID DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132223September 29, 2018
WHEELS
CONTINENTAL TIRES ARE CHEAP AND PRONE TO BLOWOUTS AND SIDEWALL BUBBLES. I GOT ONE BUBBLE AND DEALER SAID IT IS A KNOWN PROBLEM WITH THESE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113632July 25, 2018
WHEELS
BOUGHT CAR AS NEW MAY 2018. 1 BLOW OUT AND 4 WOUOD BE BLIWOUTS IF I DIDNT SEE BUBBLE IN TIRES PROBLEMS ARE WITH THE FRONT TIRES 33 PSI IS INCORRECT ON ROAD BALANCE MACHINE I PROVED TIRES ARE UNDER INFLATED. I MADE HYUNDAI AWARE I OWN THE CAR 10 WEEKS IT SAT AT 2 DEALERSHIPS A TOTAL OF 3 WEEKS BETWEEN ORDERING TIRES AND FIGHTING OVER WHO'S PAYING FOR IT. I ASKED MANY TIMES FOR A REGIONAL MGR TO LOOK AT THIS CAR. THEY ARE TOTALLY NEGLIGENT. NOBODY LOOKED AT AND NOBODY DROVE. WHAT THEY SAY IS TIRE MFG SAYS THAT 33 PSI IS BEST PERFORMANCE AND BEST GAS MILAGE. ITS GONNA TAKE A FATALITY FOR SOMEONE TO GET INVOLVED AND CHECK THESE CARS OUT AND I GET THE FACT THAT THERE LOW PROFILE TIRES WHICH MEANS NOTHING. I HAD A 2013 CADILLAC XTS FOR 30 MONTHS AND PUT 65K MILES ON THE CAR WITH NO PROBLEMS. I WAS A. ADDILAC CUSTOMER FOR 20 YEARS AND USED ROADSIDE ASSISTANCE ONCE. I HAVE THIS CAR 10 WEEKS USED ROADSIDE 3 TIMES. BOTTOM LINE ITS UNSAFE. FOR SURE THE TIRES ARE UNDER INFLATED ITS A FRONT HEAVY CAR AND PROBABLY THEY SHOULD BE USING A DIFFERENT TIRE IF ANYONE GETS INJURED OR WORSE I SENT HYUANDI PLENTY OF EMAILS AND RECORDED PHONE CONVERSATIONS THERE BEYOND NEGLIGENT TO NOT LOOK AT THIS CAR. AND THEY PROMISE A GENESIS SERVICE LOANER WHEN THE CAR IS IN THE SHOP. NONE OF THESE DEALERSHIPS HAVE THEM. THE GENESIS EXPERIENCE IS THE GENESIS INCONVENIENCE. I HAVE BIG TIME BUYERS REMORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112993July 23, 2018
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2017 HYUNDAI GENESIS G80. THE CONTACT STATED THAT THE HEADLIGHTS WERE TURNED TOWARDS THE GROUND WHICH MADE IT DIFFICULT TO DRIVE AT NIGHT. THE CONTACT COULD NOT SEE THE ROAD OR OBJECTS AHEAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCCAFFERTY HYUNDAI SALES INC. (1106 E LINCOLN HWY, LANGHORNE, PA 19047, (888) 754-7841 3004), BUT NO FAILURE COULD BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104746June 29, 2018
STRUCTURE:BODY
ON 6/29/18, APPROXIMATELY 9:30AM, TEMP 85. GOING SOUTH ON I-25, AT 70MPH, I EXPERIENCED A RAPID EXPLOSION OF MY SUNROOF. IT EXPLODED OUTWARD, ALTHOUGH SOME GLASS CAME INTO THE CABIN. NO ONE WAS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103507June 22, 2018
SERVICE BRAKES, STEERING, SUSPENSION
1)AUTONOMOUS EMERGENCY BRAKING (AEB) WITH PEDESTRIAN DETECTION - LOOKS LIKE IT IS WORKING IN 20-30% OF CASES, NEVER WORKING WITH PEDESTRIANS. SERVICE DECLARED EVERYTHING FINE, BUT REJECT DEMONSTRATE THIS. 2)LINE KEEP ASSISTS - PERIODICALLY DEPARTURE CAR FROM THE LINE, IT HAPPENS DURING PERFECT WEATHER CONDITIONS AND ROAD MARKUP. 3) VIBRATION IS AT THE VERY HIGH LEVEL, PERIODICALLY INCREASED AND SOME TIME GOES AWAY, EVEN WHEN CAR STAY. BY MEASURE 4-5 TIMES GREATER THAN IN ANY OTHER CAR. SERVICE TOLD - BECAUSE IMPROPER ENGINE MOUNT, THEY CAN'T FIX ANY INFORMATION FROM THE MANUFACTURER. 4)CASTER IS OUT OF SPECS, SERVICE TOLD ALL G80 COMES FROM THIS DEFECT FROM THE FACTORY AND REJECT TO ADJUST -- DRIVING 5-6 DIFFERENT GENESIS G80 2017-2018 DURING LAST 4 MONTH, WHILE MY CAR WAS ON SERVICE AND ISSUE 1 AND 2 AND 3 CONTINUOUSLY REPRODUCED ON ALL OF THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097610May 23, 2018
WHEELS
THE VEHICLE HAS HAD TWO TIRE SIDEWALL FAILURES (RIGHT FRONT AND REAR) RESULTING IN LOSS OF TIRE PRESSURE AND THE NEED TO REPLACE BOTH TIRES (CONTINENTAL PROCONTACT TX). ONE FAILURE OCCURRED WHILE THE VEHICLE WAS IN MOTION. THE OTHER WAS DETECTED WHILE PARKED. THERE WAS NO OTHER DAMAGE OR INJURY. THERE WAS LESS THAN 6000 MILES ON THE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082313March 31, 2018
UNKNOWN OR OTHER
THE 2018 GENESIS G80 SPORT COMES WITH THE CONTINENTAL PRO CONTACT TX TIRES. THESE TIRES HAVE A LOT OF ISSUES WITH THE SIDEWALLS. I HAD MY NEW CAR FOR LESS THAN 1000 MILES AND I ALREADY HAD TO CHANGE TWO OF THE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081959March 29, 2018
WHEELS
MY CAR WAS PARKED IN A PARKING LOT WHEN I DISCOVERED THE RIGHT FRONT CONTINENTAL PROCONTACT TX OEM TIRE HAD A 21/2" GASH IN THE SIDEWALL. I THOUGHT THIS STRANGE, BUT I HAD THE TIRE REPLACED. WHEN I RETURNED HOME AND DID SOME RESEARCH I DISCOVERED THAT SIDEWALL FAILURES ARE A KNOWN ISSUE WITH THESE TIRES. I WILL SAY THAT I HAD HIT A POTHOLE, WHILE DRIVING THIS CAR, WEEKS BEFORE MY TIRE FAILED. I HAVE HIT MANY POTHOLES OVER THE YEARS, WHILE DRIVING OTHER CARS AND HAVE NEVER HAD A TIRE FAILURE. I BELIEVE THERE IS A FLAW IN THIS TIRE. THERE ARE A NUMBER OF REVIEWS ON THE INTERNET IN REGARDS TO THIS SIDEWALL ISSUE. I'VE INCLUDED SOME FROM A GENESIS OWNER'S GROUP FORUM. I'VE ALSO INCLUDED MY REPAIR RECEIPT AS EVIDENCE THAT I HAD TO REPLACE THE TIRE. EVEN THOUGH THE TIRES HAD LESS THAN 10K MILES ON THEM, I'VE DECIDED TO REPLACE ALL OF THE CONTINENTAL TIRES WITH MICHELIN TIRES DUE TO MY CONCERNS ABOUT THE SAFETY OF THIS BRAND OF TIRE. I DO BELIEVE AN INVESTIGATION OF THIS TIRE IS WARRANTED, DUE TO THE NUMBER OF COMPLAINTS ABOUT THE WEAKNESS OF THE SIDEWALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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