Ford Freestar Complaints

2,533 consumer complaints on file.

#11047186November 18, 2017
POWER TRAIN
WHILE DRIVING MY 2004 FORD FREESTAR MINIVAN, AT APPROXIMATELY 45MPH (MILES PER HOUR), THE VEHICLE BEGINS TO SHUDDER AS IF I AM DRIVING OVER RUMBLE STRIPS AND WHEN CLIMBING SLIGHT OR STEAP INCLINED HILLS THE SHIDDER WORSENS. I PURCHASED THE VEHICLE ISED FROM A CAR LOT. I HAVE MOTICED THAT ALL OF THE FORD FREESTAR ROUMS STATE THAT THERE IS A RECALL ON THE TORQUE CONVERTER. I LOOKED UP MY VINFOR RECALLS AND IT STATES THAT THERE ARE NO RECALLS FORNMY VEHICLE. I WONDER IF THE ORIGINAL RECALL HAS ALREADY BEEN TAKEN CARE OF BY THE PREVIOUS OWNER AND THE REPLACEMENT PART IS FAULTY AS THE MS.AZOSE V. FORD MOTOR COMPANY CLASS ACTION LAWSUIT STATES IT IS. ANY INSIGHT ON THIS MATTER WOULD BE EXTREMELY HELPFUL. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047227November 18, 2017
UNKNOWN OR OTHER
I JUST PURCHASED THIS VEHICLE TODAY. ONCE I DROVE ON THE HIGHWAY TO GET HOME THE TRANSAXEL WARRING LIGHT STARTED FLASHING. AS I LOOKED THAT UP I FOUND THAT THERE WAS A RECALL FOR TORQUE CONVERTER OUTPUT. AS I READ THINGS I SEEN OTHERS HAD SAME ISSUE AND IT WAS THIS THAT CAUSED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045266November 10, 2017
POWER TRAIN
WHILE IN MOTION THE VEHICLE TRANSAXLE LIGHT COMES ON. THE VEHICLE STICKS IN FIRST GEAR WHILE IN MOTION OR IT SLIPS FROM THE STATIONARY POSITION AND WHEN IN REVERSE. THE TRANSMISSION SHOP STATED IT WAS THE TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044021November 7, 2017
POWER TRAIN
THE VEHICLE LOSES POWER AS I AM DRIVING IT ON A CITY STREET. IT ALSO HAPPENED ON THE HIGHWAY, SO I DON'T USE THE HIGHWAY ANYMORE BECAUSE OF THE LOSS OF POWER.. WHEN THE SPEEDOMETER NEEDLE GOES OVER 2 RPM , IT STALLS EVEN MORE AND JERKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041317October 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
IT WAS RAINY DAY AND MY WIFE WAS PICKING MY DAUGHTER FROM SCHOOL. IT HAPPENED IN THE SCHOOL ZONE. THE CAR WAS IN MOTION. KIDS CROSS ROAD AS IT WAS END OF SCHOOL DAY. SAFETY OF PASSENGERS AND OTHER PEOPLE WAS IN DANGER. I HAVE REPLACED IN FEB 2016 CONTROL UNIT AND HCU SPENDING $2400 +. AT THAT TIME IT HAD ENGINE LIGHT ON. IT HAS AGAIN CAME BACK ON 10/24/2017. JUST TO NOTE, IN 2010, SPEND $1600 + ON THE CAR BECAUSE OF ISSUES IN THE VEHICLE. HAD ABS LIGHT ON, NORMAL DRIVING. THE CAR HAS ONLY AROUND 45000 MILES. RAIN WATER IS CAUSING ISSUES. IF GOOGLE SEARCH DONE "FORD FREESTAR CHECK ENGINE LIGHT AFTER RAIN", IT HITS LOTS OF RESULTS. FORD KNOW THE ISSUES. FORD EVEN HAD FOLLOWING SERVICE BULLETIN. TECHNICAL SERVICE BULLETIN (TSB 06-14-10.) THESE MINIVANS ARE SAFETY HAZARDS. WHAT WOULD IT TAKE TO GET SOMETHING DONE, RECALL OR GET THESE MINIVANS OFF ROADS ? FORD IS NOT TAKING RESPONSIBILITY. PLEASE FORCE THEM TO OWN THE RESPONSIBILITY WHICH THEY ARE NOT WILLINGLY TAKE. I HAVE DOCUMENTS FOR THE REPAIR THAT WAS DONE. IN 2016, WHEN CHECK ENGINE LIGHT WAS ON, I WAS ON HIGHWAY DRIVING 50 MILES AN HOUR AND IT WAS RAINY. CAR WAS SHAKING AND SEEMED LIKE LOSING POWER. THANKS, ANIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034065October 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BEFORE IT BROKE DOWN COMPLETELY THE VAN WAS DRIVING FUNNY, LIKE IF IT DIDN'T HAVE ENOUGH STRENGTH ESPECIALLY WHEN I WAS DRIVING HILL BUT ONE NIGHT I WAS DRIVING THE VAN AND SUDDENLY JUST SHUT OFF IN THE MIDDLE OFF THE HIGHWAY. THANKS GOD I DIDN'T HAVE MANY CARS BEHIND ME AND I MANAGE TO AVOID GETTING HIT BY HOLDING MY PHONE OUT THE WINDOW SO TO BE SEEN UNTIL I WAS ABLE TO "DRIVE" TO A SECTION OF ROAD WITH STREET LIGHTS. THE NEXT DAY I HAD IT TOWED TO MY MECHANIC BECAUSE IT WOULD NOT START ANYMORE. THE MECHANIC TOLD ME THERE WAS A LOT OF COMPLAINTS FOR THIS PROBLEM.SO I DON'T KNOW WHAT ARE THEY WAITING FOR TO MAKE THIS AN OFFICIAL RECALL. I FEEL VERY LUCKY MY CHILDREN AND WIFE WERE NOT IN THE VEHICLE DURING THESE PAST INCIDENCES. I WOULD LIKE A RESPONSE FROM YOU ON THIS RECALL MATTER A.S.A.P. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033842October 16, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHERE TO START.... EVERY TIME ITS RAINING MY VAN STARTS TO PUTT AND STALL OUT I HAVE ALMOST HAD 3 ACCIDENTS DUE TO MY VAN STALLING ON A MAIN ROAD TRYING TO GET HOME...ISSUE #2. I USE MY KEY PAD TO UNLOCK MY VEHICLE ON NIGHTS THAT IM WORKING AND LATELY IT WILL UNLOCK THEN RE LOCK N UNLOCK OVER AND OVER WITH OUT BEING TOUCHED. I WAS DRIVING DOWN A ROAD AND IT WOULD UNLOCK AND LOCK.. ITS NOT SAFE IF ITS UNLOCKING ITS SELF AND MY 2 YEAR OLD REACHS HE COULD OPEN THE DOOR WHILE DRIVING... ISSUE #3.. MY VAN SAYS I HAVE 1/2 A TANK OF GAS YET MY DIGITAL GAS READER CONTINUES TO SAY 0 MILES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032909October 11, 2017
ELECTRICAL SYSTEM, POWER TRAIN
I HAVE PROBLEMS WITH TRANSMISSION WHEN SHIFT, SOME TIMES IS REALLY HARD SHIFTING AND ALSO I HAVE PROBLEM WITH BATTERY LIGHT IN THE CLUSTER IS ALWAYS ON BUT THE CHARGING SYSTEM WORKS NORMALLY, THIS HAPPEN ALL THE TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032715October 10, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LIKE MANY OTHERS WHO HAVE COMPLAINED ABOUT ELECTRICAL PROBLEMS ON THE FORD FREESTAR, I HAVE TO ADD MY COMPLAINT REGARDING MY 2004 FORD FREESTAR. FIRST OF ALL, WHEN I BOUGHT MY VAN USED ABOUT 4 YEARS AGO, I DID RESEARCH ON IT, AND LEARNED ABOUT THE ISSUE OF WATER GETTING INTO THE PCM. SO I TOOK THE VAN TO A FORD DEALERSHIP - CAMPBELL FORD IN NILES MICHIGAN - AND ONE OF THEIR MECHANICS DRIED AND SEALED THE PCM, ALONG WITH THE AREA AT THE BASE OF THE WINDSHIELD THAT IS PRONE TO LEAK. THAT WAS TWO YEARS AGO (THIS VAN ALSO HAD THE TORQUE CONVERTER WORK DONE BY THE PREVIOUS OWNER). SO HERE'S THE PROBLEM I'M HAVING NOW: WHEN DRIVING, OCCASIONALLY FOR NO APPARENT REASON, MY RADIO GOES DEAD, NO TIME, NO DISPLAY, NO MUSIC, AND THEN THE BRAKE AND ABS LIGHT APPEAR ON THE DASH, ALONG WITH THE BATTERY LIGHT AND AIRBAG LIGHT. THIS LASTS FOR A FEW SECONDS, AND THEN EVERYTHING RETURNS TO NORMAL (SOMETIMES THE BATTERY LIGHT STAYS ON PERMANENTLY). WHEN THIS HAPPENS I LOSE NO POWER AND THE VAN DRIVES LIKE NORMAL. THAT MIGHT OCCUR 4 - 5 TIMES / OUTING. I REPLACED THE BATTERY A FEW DAYS AGO AND THIS HAS MADE NO DIFFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031744October 4, 2017
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE, IT SUDDENLY GOES INTO NEUTRAL. THE MECHANIC SAID THE TRANSMISSION IS FAULTY ON THESE VANS. MANY HAVE BEEN RECALLED AND I'M NOT SURE WHY MINE WASN'T INCLUDED. I'M TOLD THESE VANS ALL HAVE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031388October 2, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. WHILE ATTEMPTING TO ACCELERATE FROM A STANDING START, A LOUD CLICKING NOISE WAS PRESENT FROM THE FRONT DRIVER'S SIDE AND THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CHAIN INSIDE THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (RONNIE WALKINS FORD IN GADSDEN, AL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025442September 25, 2017
POWER TRAIN
TRANSMISSION NOT WORKING, SLIPPING, LIKE IN NEUTRAL WHILE IN PARK OR REVERSE. WAS DRIVING WHEN THE VAN ACTED LIKE IT WAS IN NEUTRAL. GOT IT STOPPED. TRIED TO GET IT IN GEAR (DRIVE OR REVERSE), BUT WOULD NOT WORK. THE CAR WAS IN MOTION ON STREET AT TIME OF FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023901September 17, 2017
POWER TRAIN
2006 FORD FREE STAR TORQUE CONVERTER. VEHICLE LOST POWER IN TRAFFIC. VERY UNSAFE. RECALL IS FOR 2004-2005. 2006 HAS SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022486September 9, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
MY VAN JUST SUDDENLY LOST ALL DRIVE POWER. IT WONT GO FORWARD OR BACK. IT SHUDDERS AND DOESNT ACCELERATE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022071September 7, 2017
POWER TRAIN
TAKATA RECALL TRANSMISSION WELL NOT CHANGE TO OVERDRIVE ON HIGHWAY, OR IN TOWN DRIVING. IT STILL RUNS BUT NOT ABLE TO DRIVE DUE TO TRANSMISSION NOT BEING ABLE TO CHANGE INTO OVERDRIVE. THIS VECHILE WAS IN MOTION ON A HIGHWAY WHEN TRYING TO INCREASE SPEED IT WOULD RIVE UP..I DIDN'T PUT VECHILE IN THE LOCAL GARAGE THE MECHANIC SAID TRANSMISSION ISN'T ABLE TO CHANGE INTO OVERDRIVE. WHICH WOULD RESULT IN LOSING THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022201September 7, 2017
STRUCTURE:BODY
I JUST PAID OFF MY VEHICLE DID THOUSANDS OF DOLLARS WORTH OF REPAIRS NOW MECHANIC TELLS ME HE WONT REPLACE MY STARTER BECAUSE SUB FRAME IS UNUSUALLY WORN AND DANGEROUS TO DRIVE,SO NOW I HAVE NO VEHICLE BECAUSE 2004 WAS NOT RECALLED YET,MOST OTHER YEARS WERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019019August 22, 2017
POWER TRAIN
ON THE WAY HOME FROM PICKING UP MY GRANDCHILDREN, MY VEHICLE WAS IN MOTION BUT IT STARTED TO SLOW DOWN UNTIL IT CAME TO A STOP. TOWED TO A SHOP FOR DIAGNOSIS AND REPAIRS. THEY DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. COST WAS NEARLY $4K .. I AM A SENIOR CITIZEN ON A FIXED INCOME ... THIS WAS A BIG HIT TO THE POCKETBOOK. STARTED LOOKING ON THE INTERNET AND, FROM WHAT I AM READING, IT SEEMS THAT THERE WAS A RECALL ON THIS BUT I NEVER RECEIVED ANY TYPE OF NOTICE ON THIS. DO I HAVE ANY RIGHT TO APPEAL TO FORD FOR SOME TYPE OF RELIEF AFTER THE FACT???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015936August 17, 2017
UNKNOWN OR OTHER
I WAS DRIVING HOME FROM MY WORK WHEN MY VAN SURGED FORWARD AND LOST ALL POWER. I WAS ABLE TO START IT RIGHT BACK UP, BUT AS SOON AS I GAVE IT GAS, IT SURGED FORWARD AGAIN AND LOST ALL POWER. IT RESTARTED AGAIN IMMEDIATELY, BUT IN MY PARKING LOT IT SURGED AND DIED A 3RD TIME. WHEN I ATTEMPTED TO PUT IT IN REVERSE, IT WOULD NOT IMMEDIATELY MOVE IN REVERSE. I HAD TO HIT THE GAS 3 TIMES BEFORE IT WOULD GO INTO REVERSE. THIS ALSO HAPPENED THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015957August 17, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT BOTH REAR SLIDING DOORS DID NOT WORK AND FAILED TO OPEN MANUALLY. THE FAILURE MADE IT A SAFETY HAZARD FOR REAR PASSENGERS IN THE EVENT OF AN EMERGENCY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015267August 14, 2017
POWER TRAIN
TRANSMISSION GOES IN AND OUT OF GEAR WHEN WARM. SHIFTS PERFECTLY UNTIL WARM. FORD MINIVAN TRANSMISSIONS ARE SO BAD!!! WHY??? FORD FIX MY TRANSMISSION!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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