Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10450307March 5, 2012
POWER TRAIN
I TOO HAVE A 2006 FORD FIVE HUNDRED THAT WILL LUNGE FORWARD AT ODD TIMES ESPECIALLY WHEN THE A/C IS ON. IN FACT, I WON'T EVEN USE THE A/C ANYMORE BECAUSE OF MY FORD FIVE HUNDRED LUNGING FORWARD. IT IS A MAJOR PROBLEM AND I BELIEVE SHOULD HAVE BEEN RECALLED A LONG TIME AGO. I BOUGHT MY FORD FIVE HUNDRED IN JAN 2006 AND IT HAS BEEN DOING IT EVER SINCE. IT WILL JUST LUNGE FORWARD EVEN WHEN BRAKING OR STOPPED. WHAT A PAIN. I AM AMAZED I HAVEN'T REAR ENDED SOMEONE. PLEASE RECALL THIS FORD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449403February 27, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SEVERAL INSTANCES OF UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS PLACED INTO DRIVE OR REVERSE AND ALSO WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 60,000. UPDATED 03/16/12 *BF THE CONSUMER STATED THE VEHICLE LUNGED FORWARD WHEN HE SHIFTED THE GEAR FROM PARK TO DRIVE OR FROM PARK TO REVERSE. IT CAUSED A LOUD BANGING NOISE IN THE TRANSMISSION. UPDATED 05/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448877February 22, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
THE VEHICLE WILL STALL AND JERK. THE VEHICLE WILL LUNGE OUT EVEN WHEN THE BRAKE IS PRESSED. IT HAS DONE THIS IN PARKING LOTS AND WHILE DRIVING. THIS IS DANGEROUS AS IT ALMOST CAUSED AN ACCIDENT BY JERKING BACKWARD IMMEDIATELY WHEN I SHIFTED TO REVERSE WHEN I WAS IN THE PARKING LOT- MY FOOT WAS ON THE BRAKE AND THE CAR STILL EXCELLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448339February 17, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT WARNING AND OFTEN TIMES, WHEN THE BRAKE WAS APPLIED. IN ADDITION, THE VEHICLE WOULD STALL INTERMITTENTLY AND FAIL TO START. THE DEALER ADVISED THE CONTACT THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 109,000 AND THE FAILURE MILEAGE WAS 107,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448031February 15, 2012
ELECTRICAL SYSTEM
INSTRUMENT PANEL IDIOT LIGHTS CAME ON AND THE SPEEDO,RPM AND ODOMETER WENT TO ZERO ALSO TRACTION CONTROL SHUT OFF. HAPPENED WHEN I STARTED THE CAR. INTERMITTENTLY THE DASH WENT TO NORMAL AND THEN OUT AGAIN A FEW TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446866February 6, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE BEGAN TO ACCELERATE ABNORMALLY. THE VEHICLE EVENTUALLY CAME TO A STOP AFTER THE SECOND ATTEMPT. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446635February 4, 2012
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
THIS HAS HAPPENED MULTIPLE TIMES (MEANING MORE THAN 5 TIMES) DURING THE SUMMER OF 2011. DRIVING ON HIGHWAY AT POSTED SPEED LIMITS AND CAR SUDDENLY LURCHES THEN DROPS INTO FAILSAFE MODE (AS INDENTIFIED BY ALERT POSTED ON THE DASH). PULL OVER, READ OWNER'S MANUAL. FOLLOW DIRECTIONS HOW TO CLEAR FAILSAFE AND IMPLEMENT THEM. A FEW TIMES IT WORKED FOR SHORT PERIODS OF TIME. OTHER TIMES, IT WOULD NOT WORK AT ALL. TWICE THE CAR WAS RUNNING AT APPROXIMATELY 65 MPH AND SUDDENLY GO INTO FAILSAFE MODE THEN STALL OUT. ESPECIALLY DURING STREET/CITY DRIVING, CAR SUDDENLY KICKS FORWARD THEN FAILSAFE AND WILL SOMETIMES STALL OUT IN MIDDLE OF STREET. UNABLE TO RESTART. LAST TIME THIS OCCURRED CAR REQUIRED TOWING TO LOCAL FORD DEALER. INITIALLY SAID IT WAS THE THROTTLE SENOR FOR A COST OF $300. WHEN I OK'D THAT REPAIR, THE DEALERSHIP CALLED BACK LATER AND STATED IT WAS THE ENTIRE THROTTLE BODY AND REPAIR WOULD COME AT A COST OF $1000. THE CAR NOW SITS IN MY DRIVEWAY WHERE IT WAS TOWED TO AND SITS FOR SAFETY REASONS. AFTER RESEARCHING THE INTERNET, I HAVE COME TO FIND THAT THIS IS A COMMON OCCURRENCE WITH FORD AND AN ANNOUNCED RECALL SHOULD BE IMPLEMENTED IMMEDIATELY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446381February 3, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT LATCH PROPERLY AFTER INCLEMENT WEATHER SUCH AS ICE, SNOW OR RAIN. THE CONTACT WOULD HOLD OPEN THE DOOR HANDLE AND SHOVE IT A FEW TIMES IN ORDER TO ENTER ON THE PASSENGER SIDE TO ENSURE THAT THE DOOR WOULD REMAIN SHUT WHILE OPERATING THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 74,000 AND THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446529February 2, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
I DROVE OUT OF MY DRIVEWAY AND IMMEDIATELY LOST THE ABILITY TO ACCELERATE. I TRIED TO REV THE ENGINE BUT THERE WAS NO RESPONSE FROM THE ENGINE. MY CAR JUST SAT THERE IN THE MIDDLE OF THE STREET LIKE A DEAD DUCK. I WAS GRATEFUL I WAS NOT ON THE FREEWAY OR IN THE MIDDLE OF AN INTERSECTION! THE NEXT TIME SOMETHING HAPPENED THE CAR WAS BEING DRIVEN UP THE DRIVEWAY AND WHILE CLIMBING UP THE DRIVEWAY THE ACCELERATOR WAS UNRESPONSIVE AND THE CAR STARTED ROLLING BACKWARDS WHILE IT WAS IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446102February 1, 2012
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
WE BOUGHT MY CAR IN JULY 2011, ITS WAS GARAGED BY THE 1ST OWNER SO IT WAS LIKE BRAND NEW!! LOW MILES JUST 12,850 , START WHAT NOW SEEMS TO BE THE ENDLESS DRIVES IN A RENTAL CAR AND WITH EMPTY WALLETS TOTALING NOW APPROX; CLOSE TO AN ADDITIONAL $3,500 NOW IN REPAIRS FROM THE BATTERY IN AUG 2011 TO NOW TO HAVING THE THROTTLE BEING REPLACE ALONG WITH A SET IF TIRES AND THE 2ND SET OF BOTH REAR AND FRONT BRAKES IN LESS THEN A YEAR , ALL DUE TO THE CONSENT STOPPING AND GOING OF THE CAR BY HITTING THE BRAKES TOO MUCH AND HAVING TO ACCELERATE, BECAUSE THE CAR WOULD WHILE TEMPTING TO PULL OUT OF MY GARAGE AT WHAT SHOULD OF BEEN A MERE 3MILES PER HOUR; RESULTED IN FLYING BACKWARDS SUDDENLY WHILE FOOT WAS APPLYING PRESSURE ON THE BRAKES TO KEEP FROM MOWING DOWN MY TEENAGE SON AT 15 MILES A HOUR ON ITS OWN WITH THE MP RISING RAPIDLY , WAS THE SCARE OF MY LIFE!!!! PLEASE SOMEONE RECALL THIS CAR , BEFORE SOMEONE REALLY DOES GET KILLED OR HURT!!! AS OF TODAY THE TOTAL THIS TIME TO REPAIR MY CAR IS AT A TOTAL IF$ 1,585.00; TO REPLACE THE THROTTLE AND TIRES & BRAKES AGAIN, AND FORD WOULDN'T EVEN COMP, US A RENTAL CAR THIS TIME ON OUR 5 TRIP DOWN TO THE SERVICE DEPT OF FORD!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445934January 30, 2012
UNKNOWN OR OTHER
I HAD THE CAR IN THE SHOP THREE TIMES PRIOR TO THE EXTENDED WARRANTY EXPIRING. ALL THREE TIMES THEY SAID THAT THEY COULD NOT FIND THE PROBLEM (WHICH EVENTUALLY WAS THE THROTTLE BODY ASSEMBLY). THREE DAYS AGO, ON THE FREEWAY, THE CAR WAS "LUNGING FORWARD" GOING BETWEEN A COMPLETE STOP TO 15 MPH IN STOP AND GO TRAFFIC. THE CAR DIED ON ME AND I NEEDED TO PUSH IT OFF THE FREEWAY. EVENTUALLY THE CAR RESTARTED AND I DROVE IT TO THE NEAREST REPAIR YARD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445692January 28, 2012
POWER TRAIN
TRANSMISSION FAILURE, SUDDEN LOSS OF POWER. IF YOU LET THE VEHICLE SET OR TURN THE VEHICLE OFF, SOMETIMES YOU CAN REGAIN SOME POWER TO MOVE FORWARD BUT WHEN YOU SLOW DOWN AND THEN TRY TO INCREASE YOUR SPEED THE VEHICLE WILL COME TO A COMPLETE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445210January 25, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT AS A RESULT OF THE FAILURE, THE VEHICLE CRASHED THROUGH A WALL AND INTO AN APARTMENT. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 23,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10444796January 22, 2012
POWER TRAIN
DRIVING FROM SJ TO LA, CALIF. 200 MILES INTO MY JOURNEY WITH WIFE AND 3 KIDS, PULLED OFF HIGHWAY FOR GAS. SLOWED DOWN AND NOTICED THE WRENCH AND CHECK ENGINE LIGHTS ON AND CAR WOULD ONLY GO 10 TO 15 MILES PER HOUR AND REVVED AT MORE THAN 3000 RPMS. THE CAR CLUNKED HARD WHEN PUT INTO DRIVE OR REVERSE. TURNED OFF THE ENGINE, SEVERAL TIMES AND RESTARTED. SOMETIMES FIXED PROBLEM, OTHER TIMES DID NOT. I HAD CAR TOWED TO HANFORD, CALIFORNIA, AND THEN AGAIN TO LOS ANGELES-ANOTHER 198 MILES TO FORD DEALERSHIP. I HAD TO RENT A CAR AND DRIVE THE REST OF THE WAY TO LA AND DRIVE BACK - 198 MILES-TO HANFORD-TO RETURN THE RENTAL CAR. I TESTED THE CAR A FEW TIMES IN HANFORD AND WHEN IT WAS AT THE FORD DEALER. FROM A COLD START, THE CAR WORKED FINE. DROVE AND SHIFTED WELL WITH NO PROBLEMS. BUT ONCE THE CAR WARMED UP, IT WENT BACK INTO LIMP-MODE, CLUNKED HARD WHEN YOU SHIFTED INTO DRIVE OR REVERSE, AND WOULD GO ONLY 10-15 MPH AT 3000 OR MORE RPMS. THE DEALER TEST DROVE IT AND HAD THE SAME RESULT. THE DEALER GOT CODES P0701, P0871, AND P0961 AND SAID THAT MEANT THE TRANSMISSION HAD INTERNAL PROBLEMS. THEY SAID THEY CALLED FORD ENGINEERS WHO TOLD THEM THE LIKELY PROBLEM WAS WHEN THE TRANSMISSION FLUID WARMS UP, IT IS NOT PROPERLY CIRCULATING DUE TO LEAKS IN WHAT THEY CALLED TWO VARIATORS INSIDE THE TRANSMISSION. THEY QUOTED THE COST TO REPLACE THE VARIATORS AS $3600 FOR PARTS AND LABOR OF $1200 FOR A TOTAL OF $4800 AND THAT IS MORE THAN THE COST TO REPLACE THE TRANSMISSION FOR WHICH THEY QUOTED $4500. SO THEY REPLACED THE TRANSMISSION. AFTER STARTING, THEY FOUND A BROKEN TRANSMISSION MOUNT SO THEY REPLACED THAT FOR ANOTHER $250 (PART ONLY - NO LABOR CHARGE). I TEST DROVE THE NEW TRANSMISSION YESTERDAY. THE CAR NO LONGER GOES INTO LIMP MODE AND DRIVES NICELY EXCEPT AFTER IT WARMS UP IT CLUNKS HARD INTO DRIVE AND REVERSE AND WINES IN REVERSE GEAR. NOT TAKING CAR TILL FIXED PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444639January 20, 2012
VEHICLE SPEED CONTROL
DRIVING IN TOWN, AT APPROX 25MPH. CAR JERKED/LURCHED SUDDENTLY, THEN ENTERED LIMP HOME MODE. PULLED OVER, TURNED OFF CAR. RESTARTED AND CHECK ENGINE LIGHT CAME ON. TURNS OUT IT IS A THROTTLE BODY FAILURE. SHOP SAYS THIS IS A VERY DANGEROUS SITUATION - THE CAR COULD SUDDENLY ACCELERATE/DECELERATE WITHOUT NOTICE. LOOKING AT ONLINE FORUMS - IT SEEM A FAIRLY COMMON FAILURE, AND SOMETHING FORD SHOULD ISSUE A SAFETY RECALL ON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444693January 20, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 30 MPH. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC FOR DIAGNOSIS OR REPAIRS. THE FAILURE MILEAGE WAS 68,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444603January 19, 2012
UNKNOWN OR OTHER
VEHICLE SURGES FORWARD OR BACKWARD WHEN PUT INTO GEAR . THE OCCURRENCE IS INTERMITTENT , BUT DANGEROUS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444076January 17, 2012
ENGINE AND ENGINE COOLING
I WAS DRIVING DOWN A RESIDENTIAL STREET WHEN ALL OF THE SUDDEN THE ENGINE STALLED ON ME AND I RECEIVED A "FAILSAFE ENGINE MODE" MESSAGE IN THE MESSAGE CENTER. I STOPPED THE CAR AND SHUT OFF THE ENGINE, THEN WAITED A COUPLE OF MINUTES AND STARTED IT AGAIN AND HAD NO PROBLEMS. I WAS THEN DRIVING DOWN A RESIDENTIAL STREET AGAIN A COUPLE OF DAYS LATER AND THE SAME THING HAPPENED WHERE THE ENGINE STALLED ON ME. THE ONLY WARNING SIGNS THAT I CAN RECALL WERE THAT AT TIMES, I WOULD EXPERIENCE SLUGGISH ACCELERATION. THIS IS A HUGE ISSUE TO ME AND VERY DANGEROUS SINCE I HAVE A CHILD AND WHAT IF I WAS TRAVELING ON THE HIGHWAY AND THIS HAPPENED TO ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443515January 11, 2012
ENGINE AND ENGINE COOLING
THROTTLE BODY CAUSED SURGING AND THEN AFTER COUPLE MONTHS JUST STARTED STALLING OUT AND DYING EVERYTIME THE CAR WOULD SLOW DOWN FOR A STOP OR COMING TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443288January 10, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING 3 MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT CRASHED INTO A RESIDENTIAL CARPORT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THAT THE THROTTLE SENSOR MALFUNCTIONED.THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 67,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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