Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10442648January 6, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE GAUGES ON THE INSTRUMENT PANEL WOULD BECOME INOPERATIVE AND ALL OF THE WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE REAR REVERSE SENSOR WOULD ONLY OPERATE WHILE THE VEHICLE WAS IN DRIVE AND THE REVERSE LIGHTS WOULD CONTINUOUSLY ILLUMINATE WHILE IN DRIVE. THE DEALER PERFORMED A HARD RESET ON THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442208January 3, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD SHUT ON AND OFF INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE AND AIR BAG WARNING LIGHTS WERE ILLUMINATED SPORADICALLY. SHE BELIEVED THAT THE ENTIRE ELECTRICAL SYSTEM WAS FAULTY SINCE A RECENT FAILURE OF THE ODOMETER READING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT MILEAGE WAS 42,000 AND THE FAILURE MILEAGE WAS 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441251December 26, 2011
POWER TRAIN
I PURCHASED THIS 2005 FORD FIVE HUNDRED AS A GIFT FOR MY WIFE,11/26/11 WITHIN A WEEK AFTER OWNING IT THE AWD MALFUNCTION LIGHT CAME ON. IN LOOKING OVER THE INTERNET I'M FINDING OTHER FORD OWNERS ARE EXPERIENCING THE SAME PROBLEM AND THAT FORD DOES NOT WANT TO DO ANYTHING ABOUT IT OR TAKE RESPONSIBILITY FOR A DEFECTIVE PRODUCT THAT POTENTIALLY COULD BE VERY COSTLY OVER AND ABOVE THE HIGH COST OF THE VEHICLE ITSELF. IT SEEMS THE CONSUMER SHOULD HAVE ''SOME'' RECOURSE OR HELP WITH THIS RECURRING PROBLEM AND MAKE FORD OWN UP AND REPAIR THE DEFECT AND PROBLEMS MANY OF US ARE DEALING WITH... OUT OF POCKET!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441187December 25, 2011
ELECTRICAL SYSTEM
MY NEEDLES AND CONTROLS FAIL ON MY 2005 FORD FIVE HUNDRED AWD. I HAVE HAD THE CLUSTER REPLACED TWICE (OUT OF POCKET) WHEN IT FAILS, MY REVERSE LIGHTS COME ON, TURN SIGNALS FAIL AND SOMETIMES MY RADIO FAILS (NOT REALLY A SAFETY ISSUE BUT IS ANNOYING) MY AIRBAGS ARE DEACTIVE WHEN THE EVENT OCCURS. I KNOW FORD KNOWS ABOUT THE ISSUE AND SHOULD DO A RECALL AS I HAVE NOTICED (MORE THAN I SHOULD FOR THERE NOT TO BE A RECALL) ALOT OF OTHER FIVE HUNDRED/MONTEIGO DRIVERS WITH THE EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441135December 23, 2011
POWER TRAIN
NOT LONG AFTER PURCHASING MY VEHICLE MY HUSBAND AND I WERE DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL ON AND THE TRANSMISSION STOPPED WORKING. WE WERE ABLE TO PULL OFF SAFELY ONTO THE SHOULDER AND SHUT THE CAR OFF AND ONCE RESTARTED WAS FINE. WE HAVE SINCE STOPPED USING CRUISE CONTROL IN FEAR OF AN ACCIDENT. THE PROBLEM IS STILL THERE AND SEEMS TO BE GETTING WORSE. THE DASH WILL LIGHT CHECK TRANSMISSION, TRACTION CONTROL AND SOMETIMES CHECK ENGINE. ONCE THE CAR IS TURNED OFF AND BACK ON IT IS FINE FOR A WHILE, THE CHECK ENGINE LIGHT TAKES SOME TIME TO GO OFF. IT IS GETTING SO WE ARE AFRAID TO DRIVE IT, SOMETIMES IT DRIVES FINE AND OTHERS THE TRANSMISSION QUITS. THE OTHER DAY I WENT TO PASS A CAR AND THE LIGHTS CAME ON AS I HAD MOVED INTO THE LANE TO PASS ON THE INTERSTATE. ONCE I WAS IN MY LANE AGAIN A FEW MINUTES LATER IT DOES IT AGAIN AND THIS TIME A BIG MAC TRUCK IS COMING UP ON ME. I HAVE READ OF SEVERAL PROBLEMS OF THIS WITH THIS SAME CAR AND IT HAS BEEN SAID THERE IS A PROBLEM WITH THE THROTTLE BODY AND/OR ELECTRICAL SYSTEM. THIS IS VERY DANGEROUS AND FORD SHOULD BE ISSUING A RECALL TO FIX THE PROBLEM BEFORE SOMEONE IS INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440631December 20, 2011
ENGINE AND ENGINE COOLING
CARS ENTERS INTO FAILSAFE MODE AND ENGINE CUTS OUT. I HAVE BEEN ALMOST REAR- ENDED THREE TIMES SINCE FIRST OCCURRENCE AND ONE TIME ALMOST T-BONED. SLUGGISH ACCELERATION WHEN TAKING OFF MAY OCCUR ALSO. I HAVE NOTICED THIS HAS BEEN A COMMON PROBLEM WITH THIS MODEL AND THE FAULTY THROTTLE BODY HAS SINCE BEEN REDESIGNED BY FORD. THEY SHOULD RECALL THIS AS IT IS A SAFETY HAZARD. I KNOW THAT I WAS LUCKY TO HAVE NOT BEEN INJURED IN AN ACCIDENT DUE TO THIS FAULTY PART, BUT I AM SURE SOME HAVE NOT BEEN SO LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440192December 16, 2011
FUEL SYSTEM, GASOLINE, POWER TRAIN
WAS STOPPED AT A DRIVE-THRU WINDOW AND WHEN I WENT TO PULL UP TO RECEIVE MY FOOD, THE CAR LURCHED AHEAD OF THE WINDOW. I PUT THE CAR IN REVERSE TO PICK UP MY FOOD AND IT LURCHED SO FAST BACKWARD THAT I HAD NO CONTROL OF IT, EVEN WITH MY FOOT ON THE BRAKE. THIS CAUSED A CRASH INTO THE FRONT OF ANOTHER CAR. I HAVE NEVER HAD AN ACCIDENT AND I AM A CAREFUL DRIVER. I RECEIVED A MOVING VIOLATION AND THERE WAS DAMAGE DONE TO BOTH CARS. ENOUGH DAMAGE THAT OUR INSURANCE COMPANY IS INVOLVED. FORD SHOULD DO SOMETHING ABOUT THESE LURCH PROBLEMS BEFORE SOMEONE IS KILLED. THANK GOODNESS NO ONE WAS IN FRONT OF ME OR THEY WOULD HAVE BEEN KILLED, PLEASE, FORD, DO SOMETHING ABOUT THESE FORDS THAT HAVE THIS PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10439966December 14, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
AT A STOPLIGHT WITH THE BRAKE ON THE ENGINE REVVED UP AND THE CAR JUMPED FORWARD ABOUT 20 FEET BEFORE I COULD STOP IT. AT THE NEXT LIGHT THE SAME THING HAPPENED. AT MY FINAL DESTINATION APPROXIMATELY 2 MILES AWAY MY SON (WHO WAS WITH ME THE WHOLE TIME = I WAS TAKING HIM BACK TO COLLEGE) TOLD ME TO LET THE CAR RUN TO SEE IF IT WOULD DO IT AGAIN. WITH THE CAR IN DRIVE AND MY FOOT ON THE BRAKE (HARD) IT REVVED UP 2 MORE TIMES IN LESS THAN 2 MINUTES TO AT LEAST 1500 RPM AND WAS VERY DIFFICULT TO HOLD BACK. I TOOK IT IN TO THE DEALER THE NEXT DAY AND THEY REPLACED THE THROTTLE BODY AT A COST OF $800. AFTER CALLING FORD AND REPORTING THE SITUATION THEY REFUSED TO DOCUMENT THIS OR MAKE A CASE NUMBER UNTIL I TOLD THEM I KNEW THERE WAS A TECHNICAL BULLETIN ON THIS ACCORDING TO THE DEALER. THEY GAVE ME A CASE NUMBER [XXX] BUT WERE RUDE TO ME AND COULD NOT ANSWER IF THE REPLACEMENT PART ADDRESSED THE ISSUE AND HAS BEEN FIXED. I DO NOT KNOW IF IT WILL HAPPEN IN THE NEXT MILE, NEXT 100,000 MILES, OR NEVER AGAIN IF THEY WILL NOT SAY IF REPLACEMENT PARTS HAVE CORRECTED A PROBLEM. IF A CAR OR PEDESTRIAN WERE IN FRONT OF ME WHEN THIS HAPPENED I WOULD HAVE HAD AN ACCIDENT WITHOUT DOUBT. THIS CAR HAS A SAFETY PROBLEM AND THE INCIDENT HAPPENED ON NOV. 27, 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439834December 13, 2011
VEHICLE SPEED CONTROL
I HAD JUST BOUGHT A 2006 FORD FIVE HUNDRED WITH ABOUT 131000 MILES. DROVE GREAT FROM THE DEALERSHIP THEN LATER THAT AFTERNOON THE THROTTLE ALL OF A SUDDEN WENT DEAD. I WAS GOING 65 MPH ON THE HIGHWAY AND HAD NO THROTTLE. I WENT ONLINE AND RESEARCHED THE CAR AND THERE HAVE BEEN NUMEROUS (UPWARDS OF 100+) PEOPLE WHO HAVE THE SAME COMPLAINT. I JUST WISH FORD WOULD RECALL THE PART SO IT'S NOT GOING TO COST ME AN ARM AND A LEG TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439368December 12, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT FAILED AND ALL OF THE GAUGES WERE INOPERABLE. IN ADDITION, THE REAR BACK UP SENSORS WERE BUZZING HAPHAZARDLY. THE CONTACT CHECKED ALL OF THE FUSES AND WAS UNABLE TO LOCATE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY THE DEALER OR A MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 1/27/12 *CN UPDATED 02/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439179December 9, 2011
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE HARNESS FOR THE FRONT PASSENGER SIDE HEADLIGHT HAD TO BE REPLACED BECAUSE IT MELTED. AN AUTHORIZED DEALER STATED THAT THE FAILURE MAY HAVE BEEN CAUSED BY EXCESS MOISTURE, BUT THE CONTACT STATED THAT THE HEADLIGHT BECAME BRITTLE AND FRACTURED. THE DEALER ALSO STATED THAT THE TOP MOTOR MOUNT HAD WORN. THE CONTACT FELT THAT THESE WERE MANUFACTURERS DEFECTS. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 89,700.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10438948December 7, 2011
POWER TRAIN
MY FORD FIVE HUNDRED IS LOSING POWER WHILE DRIVING DOWN THE STREET WITHOUT WARNING. NO CAR SHOULD BE PERFORMING THIS WAY AND NO KNOWN MECHANICAL ISSUES. THE CAR IS DRIVEN DAILY AND MAINTENANCE HAS BEEN KEPT/UP TO DATE. I THINK THIS IS AN ISSUE WITH THIS FORD MODEL AND YEAR SHOULD BE A RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436832November 23, 2011
ENGINE AND ENGINE COOLING
LATELY MY 2006 FORD 500 HAS BEEN ACTING UP WHEN I START IT...SOME DAYS IT STARTS JUST FINE, OTHER DAYS IT WON'T START. IT DOESN'T MATTER THE TEMPERATURE OUTSIDE EITHER, IT MAY START IN THE MORNING & THEN WHEN IT'S TIME TO HEAD HOME AFTER WORK IT WON'T START OR VICE VERSA. THE DAYS IT WON'T START THE ONLY WAY I'VE FOUND TO GET IT TO START (WITHOUT JUMPING IT) IS TO TURN & HOLD THE IGNITION KEY ALL THE WAY DOWN WHEN I'M STARTING IT & GIVE IT GAS. TOOK IT TO THE DEALER THIS MORNING (11/23/11) TO FIND OUT THE PROBLEM. WE WERE THINKING POSSIBLY THE STARTER WAS NEEDING REPLACED...WE WERE WRONG. THE PROBLEM IS THAT THE THROTTLE BODY ISN'T WORKING PROPERLY & NEEDS REPLACED...AS WELL AS DOING AN INDUCTION SERVICE TO FLUSH OUT THE CARBON BUILD UP. THIS IS GOING TO COST ALMOST $1,000 TO FIX. ARE YOU KIDDING ME?? MERRY CHRISTMAS TO US!! AFTER RECEIVING THE CALL FROM THE DEALER'S SERVICE DEPT WE DID A SEARCH ONLINE & COME TO FIND OUT THAT THIS "THROTTLE BODY PROBLEM" IS COMMON IN THIS CAR. THOUGH WHEN WE BROUGHT IT TO THE SERVICE PERSON'S ATTENTION & QUESTIONED THEM ABOUT IT THEY COULDN'T/WOULDN'T ANSWER IF THIS WAS TRUE. NOT SURE BUT MAYBE THERE HASN'T BEEN ENOUGH PROBLEMS REPORTED TO HAVE A RECALL...BUT WITH ALL THE SAME ISSUES THAT I'VE FOUND ONLINE IT MAKES ME WONDER. WE'VE ALREADY REPLACED THE TRANSMISSION MAYBE 2 YEARS AFTER WE BOUGHT THE CAR..THANKFULLY THAT WAS STILL UNDER WARRANTY. WHAT ELSE CAN GO WRONG WITH THIS CAR!! WE HAVE BEEN FAITHFUL FORD CAR BUYERS..HOWEVER THIS 500 HAS TURNED US OFF FROM EVER BUYING ANOTHER FORD VEHICLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436839November 23, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS THE ACCELERATOR PEDAL WOULD STICK IN A PARTIALLY DEPRESSED POSITION EVEN THOUGH HE WOULD BE DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS INSPECTED BY AN INDPENDENT MECHANIC AND THEY STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE. UPDATED 02/08/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436854November 23, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SIMILAR ISSUE AS IN PE07058. INSTRUMENT CLUSTER FAILS FOR EXTENDED PERIODS. IN THIS TIME I HAVE NO INSTRUMENTATION AVAILABLE, SPEED, RPM, FUEL, ETC. MULTIPLE WARNING LIGHTS ILLUMINATE, INCLUDING AIRBAG. ALL INTERIOR LIGHTING DIMS SIGNIFICANTLY. REVERSE LIGHTS ILLUMINATE EVEN WHILE IN PARK, OR DRIVING FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436474November 19, 2011
POWER TRAIN
2005 FORD FIVE HUNDRED SEL 3.0L V6 AUTOMATIC 6 SPEED TRANSMISSION ACCELERATING ON INTERSTATE CAR SEVERELY HARD SHIFTED AND THEN RPMS FLARED LET OFF GAS AND CAR SLAMMED INTO A LOWER GEAR NOW CAR HARD SHIFTS IN DOWN GEARS AND RPMS GO UP CAR DOESN'T MOVE SOMETIMES WHILE ACCELERATING VERY SPORADIC AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436135November 16, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT AFTER ENGAGING THE BRAKES AND SLOWLY RELEASING, THE VEHICLE SUDDENLY LUNGED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436151November 16, 2011
FUEL SYSTEM, GASOLINE
AUTOMOBILE LUNGED FORWARD WITHOUT TOUCHING GAS WHEN AIR CONDITIONER OR HEAT ON. TOOK CAR TO DEALERSHIP AND THEY CLEANED THROTTLE PLATE, FUEL INJECTION THROTTLE BODY AND REPROGRAMMED POWERTRAIN CONTROL. SEEN ONLINE OTHERS HAD THIS SAME PROBLEM . CAR ONLY HAS 47,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435414November 13, 2011
ELECTRICAL SYSTEM
THE THROTTLE BODY IS DEFECTIVE AND NEEDS TO BE REPLACED. THE SYMPTOMS ARE VERY DANGEROUS: THE CAR GOES INTO FAIL SAFE MODE AND CANNOT ACCELERATE. ON ONE OCCASION THIS HAPPENED IN THE MIDDLE OF THE ROAD; FORTUNATELY IT WAS A QUIET STREET AND I WAS ABLE TO COAST TO THE SIDE OF THE STREET. IF THIS HAD HAPPENED ON A BUSY STREET IT COULD HAVE CAUSED INJURY OR DEATH. SEVERAL MECHANICS DID DIFFERENT KINDS OF REPAIRS, BUT THE PROBLEM KEPT RECURRING. WE ARE NOW GETTING THE THROTTLE BODY REPLACED AND HOPE THIS IS THE FINAL REPAIR THAT REMOVES THE PROBLEM. NUMEROUS OTHER FORD FIVE HUNDRED OWNERS HAVE EXPERIENCED THIS (PER INTERNET RESEARCH). FORD NEEDS TO RECALL THE FIVE HUNDRED AND REPLACE THE THROTTLE BODY TO PREVENT INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435186November 10, 2011
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC BUT THERE WERE NO FAILURE CODES GENERATED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WOULD BE TAKEN BACK TO THE DEALER FOR DIAGNOSTICS BUT THE DEALER WAS NEVER ABLE TO LOCATE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR POSSIBLE REPAIRS AND ANSWERS TO ANY FURTHER QUESTIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,030. UPDATED11/29/11 *BF UPDATED 12/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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