Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10460921June 7, 2012
POWER TRAIN
STARTING AROUND MARCH 2011, MY 2007 FORD 500 WOULD LURCH WHEN I MOVED IT FROM PARK TO REVERSE OR FROM PARK TO DRIVE. IT SEEMED TO GET WORSE WITH THE AIR CONDITIONER ON. I TOOK IT IN FOR SERVICE AND THEY "CLEANED" THE THROTTLE BODY. THIS DID NOT REALLY FIX THE PROBLEM. SINCE THEN, THE PROBLEM HAS GOTTEN MUCH WORSE. IT NOW LURCHES WHEN I AM SITTING STILL. IF THE BRAKE IS NOT ALL THE WAY TO THE FLOOR, IT WILL LURCH SEVERAL INCHES. I HAVE ALMOST HAD SEVERAL WRECKS BECAUSE OF THIS. I AM SCARED TO DRIVE THE CAR. IT NOW HAS 95,000 MILES ON IT BUT IS NOT PAID OFF YET. I WAS QUOTED $800 TO FIX THE THROTTLE BODY. I FEEL LIKE WITH THE EXTENT OF THE COMPLAINTS ON THIS PART, FORD SHOULD RECALL THIS PRODUCT ON ALL OF THESE VEHICLES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460755June 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FAIL SAFE MODE ACTIVATED, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS MERGED TO THE SHOULDER, TURNED OFF AND THEN RESTARTED AFTER SEVERAL MINUTES, AS IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A FULL DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460431June 3, 2012
ENGINE, VEHICLE SPEED CONTROL
I HAVE OWNED MY 2006 FORD 500 FOR 5 YRS AND HAVE HAD AND ISSUE FOR THE LAST 2 YRS. WHILE BRAKING, THE CAR WILL LURCH AND I MEAN REALLY JUMP FORWARD (OR ALSO IN REVERSE) WHILE RPM'S SURGE/REV EXTREMELY HIGH CAUSING ME TO PRESS VERY,VERY HARD ON THE BRAKES AT TIMES SLAMMING DOWN TO KEEP THE CAR FROM GOING OUT OF CONTROL BY ITSELF. SOMETIMES THE CAR WILL STALL WHEN THE RPM'S ARE DROPPING DOWN. THIS HAPPENS AT DIFFERENT TIMES OF DAY AND SEEMS TO BE MORE OFTEN WHEN IT IS WARMER. IT HAS HAPPENED WHILE SLOWING INTO A PARKING SPACE, BACKING UP, PULLING AWAY FROM STOPPING AT A LIGHT OR STOP SIGN. IT IS COMPLETELY RANDOM AND YOU NEVER KNOW WHEN OR IF IT WILL HAPPEN.I AM ALWAYS EXTREMELY CAUTIOUS WHEN THERE ARE PEOPLE AROUND WHEN I SLOW DOWN TO LESS THEN 15MPH OR BACK UP. THERE IS SOMETHING MECHANICALLY WRONG WITH THIS CAR. IT SHOULD NEVER BE IN CONTROL OF MOVING BY ITSELF WHEN THE BRAKES ARE APPLIED. IT IS A VERY SCARY SITUATION AND CAN HAPPEN MULTIPLE TIMES A DAY. I HAVE TAKEN IN TO DEALERSHIP AND EXPLAINED THESE "SYMPTOMS" BUT THEY JUST SAY THEY DON'T KNOW WHAT IT COULD BE AND WILL HAVE TO CHECK IT OUT WHILE IT IS HAPPENING. I WOULD LIKE FORD TO TAKE SOME RESPONSIBILITY AS THIS SEEMS TO BE HAPPENING TO MOST 500'S AND IT IS WELL KNOWN BY MANY BUT NOT ACKNOWLEDGED BY FORD. THIS COULD BE A VERY SERIOUS SITUATION IF SOMEONE IS WITHIN 15FT WHEN THE CAR GOES OUT OF CONTROL ALL BY ITSELF AND THE DRIVER IS NOT READY. PLEASE WATCH OUT IF YOU ARE NEXT TO A FORD 500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459872May 29, 2012
ENGINE
WHEN YOU ARE DRIVING THE VEHICLE WILL STOP ACCELERATING AND A FAIL SAFETY MODE LIGHT COMES ON, IF YOU PULL OVER AND RESTART IT, IT WILL RESTART AND HAPPENS A FEW MINUTES LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459960May 29, 2012
POWER TRAIN
I HAVE A 2006 FORD FIVE HUNDRED THAT WILL LUNGE FORWARD AT ODD TIMES ESPECIALLY WHEN THE A/C IS ON. IT IS A MAJOR PROBLEM AND I BELIEVE SHOULD HAVE BEEN RECALLED A LONG TIME AGO. I BOUGHT MY FORD FIVE HUNDRED IN JAN 2008 AND IT HAS BEEN DOING IT EVER SINCE. THE DEALER ALSO REPLACED WITH USED TRANSMISSION AND TWO WEEKS LATER THAT ONE WAS DOING IT. PROBLEM STARTED FOR ME AT ABOUT 45,000 MI . THE DEALER I PURCHASED FROM SAID THERE WAS A BULLETIN OUT BUT NO RECALL SO I HAD TO TAKE THE USED TRANSMISSION OR BUY A NEW ONE.IT WILL JUST LUNGE FORWARD EVEN WHEN BRAKING OR STOPPED. WHAT A PAIN. I AM AMAZED I HAVEN'T REAR ENDED SOMEONE. PLEASE RECALL THIS FORD BEFORE SOMEONE SERIOUSLY GETS HURT[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459820May 28, 2012
STRUCTURE:BODY, VEHICLE SPEED CONTROL
FOR SEVERAL MONTHS CAR HAS BEEN LUNGING FORWARD WITHOUT MY FOOT ON THE GAS. A COUPLE WEEKS AGO WHILE PULLING INTO MY DRIVING WAY IT LUNGED AND THE CAR RAN INTO MY CONCRETE STEPS CAUSING 3,500 WORTH OF DAMAGE. THIS IS VERY DANGEROUS AND COULD HAVE BEEN ONE OF MY DAUGHTERS. I REALLY HOPE YOU TAKE THIS SERIOUSLY BECAUSE ONCE LIVES ARE LOST YOU CAN'T GET THEM BACK. I JUST WANT FORD TO FESS UP AND TO TAKE RESPONSIBILITY FOR THIS PROBLEM, SO I MAY GET IT FIXED AND NOT KILL OR INJURE ANYONE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10459634May 25, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK AND SHIFT HARD WHEN THE VEHICLE WAS DOWN SHIFTING OR WHEN BRAKING TO A STOP. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT'S DEALER STATED THAT THE FAILURE WAS A KNOWN ISSUE WITH THE TYPE OF VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR INSPECTION. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459656May 25, 2012
POWER TRAIN
VEHICLE SLIPPED OUT OF DRIVE INTO NEUTRAL WHILE ASCENDING HILL. I HAD TO PULL OVER COMPLETELY AND STOP, SHIFT INTO LOW AND SLOWLY BACK INTO DRIVE. THE CAR BEHIND ME ALMOST REAR ENDED ME AS I HAD LOST POWER WITH NO WARNING. CAR ONCE WARMED STARTS TO BUCK VIOLENTLY WHILE DRIVING AT AN EVEN SPEED, BUCKS VIOLENTLY WHEN COMING TO A STOP AND RANDOMLY SLIPS OUT OF GEAR WITH NO WARNING. I HAVE HAD THIS CAR SINCE 2009 AND HAVE POT LESS THEN 20000 MILES ON IT. THE DEALER TELLS ME THE COMPUTER DOES NOT READ ANY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459710May 25, 2012
ENGINE
ENGINE RANDOMLY ACCELERATES DURING HOT WEATHER AND COLD STARTS. TOOK TO FORD GARAGE WHO REPORTED DEFECTIVE SPARK PLUG WIRE. DID NOT FIX PROBLEM WHICH HAS RECURRED. GT ERROR CODE FROM PARTS STORE. FORD DEALER DECLINED EXISTENCE OF SUCH CODE. ONLINE SEARCH REVEALED REPORTS OF THROTTLE BODY MALFUNCTION WHICH CAN BE TREATED WITH FUEL ADDITIVE. SEEMED TO STOP IT FOR A WHILE BUT HAS RECURRED ON SEVERAL OCCASIONS. ANOTHER NON DEALER REPAIR SHOP COULD NOT FIND DEFECT. PROBLEM HAS AGAIN RECURRED WITH FIRST HOT(OVER 90) WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459517May 24, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED LIMITED. THE CONTACT WAS TRAVELING 55 MPH WHEN THE VEHICLE FAILED TO SHIFT PROPERLY AND STAYED IN NEUTRAL, DESPITE THE FACT THAT THE CONTACT SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER. THE DEALER CONFIRMED THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459598May 24, 2012
VEHICLE SPEED CONTROL, ENGINE
MY WIFE, SON AND I WERE DRIVING. THE VEHICLE HAD RANDOM ACCELERATION WHILE AT FULL STOPPED. ABOUT 10 MINUTES LATER AFTER A FULL STOP THE VEHICLE HAD ANOTHER ACCELERATION WHILE FOOT ON BRAKE AND THE VEHICLE STALLED OUT. ONCE STALLED OUT THE COMPUTER DISPLAYED THE FOLLOWING ERROR "FAIL SAFE ENGINE". AFTER DOING AN ONLINE REVIEW I NOTICED THAT MANY OTHER FORD FIVE HUNDRED OWNERS HAVING THE SAME ISSUE AND SEEMS TO BE CAUSED BY "THROTTLE BODY". PLEASE NOTE THAT WHENEVER THE VEHICLE IS ON PARK AND PUT INTO REVERSE, THE HIGHER ACCELERATION TAKES PLACE. I ALWAYS HAVE TO BE EXTRA CAREFUL. I HAVE TO BE EXTRA CAREFUL WHILE DRIVING AS I AM AFRAID FOR ACCELERATION AND STALLING OUT IN THE MIDDLE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458503May 15, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:BACK UP LIGHTS
DASH CLUSTER MALFUNCTION FOR ALL GAUGES. AT THE TIME OF MALFUNCTION, REVERSE LAMPS TURN ON. IF MALFUNCTION OCCURS AT NIGHT, DASH ILLUMINATION ALSO SHUTS DOWN. GAUGES ZERO OUT, TOP OUT THEN FLUTTER AT ZERO. *JS HAVE NOTICED AIRBAG LAMP ON OCCASIONALLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458295May 14, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO A TREE. THE VEHICLE CRASHED HEAD FIRST, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT SUSTAINED BRUISING TO HER THIGH, ARM AND CHEST, AND ALSO EXPERIENCED SHORTNESS OF BREATH. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 94,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10458324May 14, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED . THE CONTACT WAS BRAKING FROM 15 MPH WHEN THE VEHICLE JERKED FORWARD WITH THE BRAKES APPLIED. THE VEHICLE WAS PARKED AND TURNED OFF FOR SEVERAL HOURS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE THROTTLE BODY NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 124,795.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458146May 11, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE DEALER ADVISED THAT OIL AND FREON WAS LEAKING FROM THE VEHICLE AND THE COMPRESSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457898May 9, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE TRANSMISSION WOULD EXHIBIT AN ABNORMAL GRINDING WHEN SHIFTED INTO NEUTRAL OR PARK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE ROLLING BEARING INSIDE OF THE TRANSMISSION WAS DEFECTIVE AND AS A RESULT, THE TRANSMISSION WOULD NEED TO BE REBUILT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457899May 9, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING 50 MPH AND ATTEMPTED TO MERGE INTO HIGHWAY TRAFFIC WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION AND STALLED. THE THROTTLE WARNING LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456703April 27, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD NOT BLOW COLD AIR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADDED COOLANT TO THE AIR CONDITIONING SYSTEM BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455915April 20, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE OIL PRESSURE AND BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE TURN SIGNALS FAILED AND THE REVERSE LIGHTS ILLUMINATED ON THEIR OWN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455642April 18, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD THE NEED TO AVOID AN ACCIDENT BY SUDDENLY CHANGING LANES BUT WHEN I STEP ON THE GAS PEDAL MY TRANSMISSION FAILED TO SHIFT TO HIGHER SPEED. INSTEAD TWO CLUNKING SOUNDS TOOK PLACE BEFORE FINALLY SWITCHING INTO HIGHER GEAR .I WAS ABLE TO AVOID THE CAR IN FRONT OF ME , BUT NOW THE CAR BEHIND ME ALMOST REAR ENDED US. THIS WOULD HAVE CREATED A FATAL CHAIN REACTION WE COULD HAVE BEEN CRUSHED IN. I FOUND OUT THIS CARS HAVE A GREAT AMOUNT OF FAILURES ON RECORD FORD 500 2005 PLEASE HELP *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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