Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10456240April 18, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
I HAVE AN ONGOING ISSUE WITH THE TRANSMISSION DE-ENGAGING WHEN THE TEMPERATURE OF THE TRANSMISSION WARMS UP. WHEN I ACCELERATE WHEN PASSING OR USING THE CRUISE CONTROL THE TRANSMISSION WILL DIS-ENGAGE LEAVING ME WITH NO FORWARD POWER, I MUST PUT THE CAR IN NEUTRAL AND HOPE IT ENGAGES ALL THE WHILE ALMOST BEING RUN OVER BY TWO SEMI-TRUCKS. THIS HAPPENED ALMOST A DOZEN TIMES DOWN AND BACK ON MY TRIP FROM BUFFALO TO PEAPACK NJ ON MONDAY 4/16/2012. THIS IS A KNOW PROBLEM THAT FORD IS AWARE ON THE FIVE HUNDRED MODEL, MONTEGO AND SOME FUSION MODELS. MANY START TO FAIL AT LESS THAN 30,000 MILES AND HAPPENED AT 65,000 MILES ON MY VEHICLE. I CONSIDER THIS AN EXTREMELY DANGEROUS SITUATION AND AMAZED NO ONE HAS BEEN KILLED DUE TO THESE DEFECTIVE TRANSMISSIONS. THE FORD FORUM HAS OVER 10 PAGES OF COMPLAINTS REGARDING THIS PROBLEM. FORD TOLD ME THEY WOULD NOT DO ANYTHING UNLESS THERE WAS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455330April 16, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN A LOUD POP WAS HEARD AND SUDDENLY, THE SUN ROOF GLASS EXPLODED. THE GLASS SHATTERED INSIDE OF THE VEHICLE AND THE CONTACT SUFFERED INJURY TO THE EYE FROM SMALL FRAGMENTS OF GLASS ENTERING THE EYE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE REAR TRUNK AND REAR BUMPER SUSTAINED SEVERE SCRATCHES. THE WAS TAKEN TO A COLLISION CENTER FOR REPAIR. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE FRONT DRIVER SIDE WINDOW GLASS EXHIBITED SPIDER CRACKS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 32,724.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10455121April 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL FAILED AND THE REVERSE LIGHTS ILLUMINATED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THE CONTACT THAT THE PCM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455219April 13, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, HE NOTICED THAT SMOKE FILLED THE INTERIOR. THE CONTACT THEN NOTICED THAT THE TRUNK LIGHT WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND NO ONE WAS INJURED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10454666April 10, 2012
ENGINE AND ENGINE COOLING
THE CAR PERIODICALLY LURCHED AND SURGED. FINALLY, IT WOULD NOT START. THE DEALER DETERMINED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE. BASED ON INFORMATION FROM THE DEALER AND FROM THIS WEBSITE, IT APPEARS THAT THIS IS A COMMON PROBLEM ON CERTAIN FORD MODELS. IF THIS PROBLEM IS AS WIDE-SPREAD AS IT APPEARS, THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454489April 9, 2012
ENGINE AND ENGINE COOLING
BEING STOPPED AT AN ATM, MY CAR BEGAN TO SMOKE. PULLED OVER INTO THE BANK PARKING LOT TO SEE IF IT WAS OVER HEATING. THE WHITE SMOKE WOULD NOT SUBSIDE AND BEGAN GETTING WORSE. DIALED 911 AND A FIRETRUCK CAME OUT OPENED THE HOOD AND EXTINGUISHED A FIRE UNDER THE HOOD. PRIOR TO THE TRUCK ARRIVING, A LOUD BANG OCCURRED UNDER THE HOOD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10453944April 3, 2012
VEHICLE SPEED CONTROL
THE FORD FIVE HUNDRED I OWN HAS SURGES OF ACCELERATION WHEN I AM INCHING MY WAY INTO A PARKING SPOT OR FORWARD LOSER TO A WALL OR ANOTHER CAR. I HAVE TO QUICKLY SLAM ON MY BRAKES TO AVOID HITTING SOMETHING. I FEAR AT SOME POINT IT MAY BE A PERSON. THE PROBLEM HAS BEEN GOING ON FOR A WHILE BUT I WAS NEVER ABLE TO REPRODUCE IT FOR A MECHANIC. I HAVE MADE A CONNECTION TO HOT WEATHER AND THE CAR'S AIR CONDITIONING BEING ON. I FEAR THIS IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453550March 30, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION AND THE REVERSE LIGHT WAS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 109,102.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453208March 27, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT ALL OF THE WARNING LAMPS ON THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT SHE WAS UNABLE TO SHIFT OUT OF FIRST GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE INSTRUMENT PANEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 66,100. UPDATED 5/16/12 *CN THE DEALER INFORMED THE CONSUMER THE PCM AND ALTERNATOR NEEDED TO BE REPLACED. HOWEVER, 500 MILES LATER, THE PROBLEM RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452550March 21, 2012
ENGINE AND ENGINE COOLING
THERE IS A CHRONIC RECURRENCE OF THE ENGINE STALLING, JERKING, IDLE SPEED LOPING, IN LOW GEAR FOR THIS VEHICLE. AT START UP AND THE ENGINE IS COLD THERE IS LITTLE TO NO PROBLEM. HOWEVER, ONCE THE NORMAL OPERATING TEMPERATURE IS REACHED (PER THE READOUT GAUGE), AND UPON APPLYING THE BRAKES TO COME TO A STOP, AND AS THE TRANSMISSION DOWNSHIFTS THE ENGINE GOES DEAD OR STALLS, AFTER RE-STARTING AND AT IDLE, THE IDLE SPEED, PER THE INDICATOR, FLUCTUATES BACK AND FORTH FROM ABOUT 500 RPM'S TO 900 RPMS. PLACING THE GEAR SHIFT IN THE DRIVE POSITION CAUSES THE CAR TO JUMP PRIOR TO ACCELERATION. AT THIS POINT WHEN TAKING OFF THE CAR JERKS FORWARD. IT SMOOTHES OUT AFTER INCREASING THE SPEED, BUT PRIOR TO EACH STOP THE FLUCTUATING BEGINS AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452420March 20, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHEN STOPPED, THE VEHICLE WOULD LUNG FORWARD ABNORMALLY. THE FAILURE WOULD ALSO OCCUR WHEN THE VEHICLE WAS SHIFTED TO REVERSE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE CONTACT DIAGNOSED THE VEHICLE AND STATED THAT THE THROTTLE BOTTLE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451595March 14, 2012
VEHICLE SPEED CONTROL
AFTER STARTING CAR IN GARAGE AND IDLING FOR ABOUT 30 SECONDS, I PUT CAR IN REVERSE TO BACK OUT OF GARAGE. THE ENGINE RPM'S INCREASED SIGNIFICANTLY, AND THE CAR SHOT BACKWARDS UNTIL I APPLIED THE BRAKE. THE CAR STOPPED AND ENGINE RPM RETURNED TO NORMAL. THIS HAS HAPPENED SEVERAL TIMES. I AM THE SECOND OWNER OF THE CAR, AND I PURCHASED THE CAR FROM A PRIVATE PARTY WITH ABOUT 104,000 MILES ON IT. IN SPEAKING WITH THE PREVIOUS OWNER, HE ALSO HAD PROBLEMS THAT HE ATTRIBUTED TO THE CRUISE CONTROL WHEREBY THE VEHICLE SPED UP WITHOUT PRESSING ON THE GAS PEDAL. THE ORIGINAL OWNER PURCHASED THE CAR FROM GENTRY FORD IN ONTARIO, OR, AND HAD EVERY SERVICE PERFORMED THERE. I, TOO, HAVE RETURNED THE CAR TO GENTRY FORD FOR EVERY SERVICE, BUT HAVE NOT DISCUSSED THIS PROBLEM WITH THEM, THE PREVIOUS OWNER DID TELL THEM ABOUT THE PROBLEM HE EXPERIENCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451586March 14, 2012
VEHICLE SPEED CONTROL
I NOTICE YEARS AGO THAT WHEN I WOULD BE BACKING UP OR PULLING INTO A PARKING SPOT THAT MY CAR WOULD WANT TO ACCELERATE OR JUST SPEED UP. I WOULD BE BARELY PRESSING ON THE BRAKE BECAUSE I WAS LETTING THE CAR USE IT'S IDLENESS SPEED TO BACK OUT OF THE SPACE OR PULL INTO THE PARKING SPACE. MY HUSBAND THOUGHT IT WAS BECAUSE I WAS USING THE ADJUSTABLE FOOT PEDAL. HE DOES NOT DRIVE THE CAR VERY MUCH. SHORTLY AFTER THIS ALL STARTED WE PURCHASED ME ANOTHER CAR, I STOP DRIVING MY FORD 500 VERY MUCH. IT SITS IN THE GARAGE A LOT. I LET MY DAUGHTER USE THE CAR ONCE AND SHE COMPLAIN OF THE SAME THING HAPPENING TO HER AND HOW IT SCARED HER. I AM ALSO SCARED OF IT AND ONLY DRIVE IT IN EMERGENCY AND I ALWAYS TRY TO BE PREPARED TO EXPECT THIS TO HAPPEN. IT HAS NO PATTERN OF WHEN OR HOW IT HAPPENS IT ALL UNEXPECTED, WORKING PROPERLY ONE MINUTE AND SPEEDING UP THE NEXT. THIS CAR HAS ONE OTHER ISSUE WHEN IT RAINS IT LEAKS WE FIND WATER IN THE FLOOR ON THE DRIVER SIDE FLOOR. THIS CAR IS AVAILABLE FOR TESTING IF NEEDED BECAUSE WE HAVE A 2ND CAR THAT I DRIVE BECAUSE OF THIS ISSUE. WE KEEP IT BECAUSE IT IS PAID FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451383March 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE BACKWARD WHEN REVERSING OUT OF PARKING SPACES. THE VEHICLE WOULD ALSO LUNGE FORWARD WHEN DRIVING OUT OF PARKING SPACES. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. UPDATED 04/11/12 *BF UPDATED 05/10121
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451460March 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE, THE VEHICLE ACCELERATED ABNORMALLY AND THE CONTACT CRASHED INTO A DUMPSTER. THERE WERE NO INJURIES. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 29,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10451467March 13, 2012
VEHICLE SPEED CONTROL
THE VEHICLE WILL SPEED UP ON ITS OWN. THIS VEHICLE HAS BEEN DOING THIS SEVERAL TIMES. IT SEEMS TO HAVE A MIND OF ITS OWN. MY WIFE HAS NAMED THE CAR [XXX] AND SHE WON'T DRIVE IT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451225March 12, 2012
POWER TRAIN
WHILE STOPPED AT A RED LIGHT, THE CAR STARTED TO JERK AND THE MOTOR RACED/IDLED UP HIGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451283March 12, 2012
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
SINCE 2007 THE CAR INTERMITTENTLY WILL PERIODICALLY LUNG FORWARD AND IT IS ALMOST IMPOSSIBLE TO CONTROL THE CAR. THIS HAS HAPPENED SEVERAL TIMES SINCE JUNE 2007 (88,000 MILES). EVEN HARD BRAKING DOES NOT NECESSARILY STOP THE CAR...I HAVE HAD TO PUT THE CAR IN NEUTRAL THE ENGINE REVS UP AS IF I AM TOUCHING THE ACCELERATOR (AND MY FOOT IS NOT ON THE PEDAL) AND I SHUT THE CAR OFF. TURNING THE CAR BACK ON DOES NOT NECESSARILY REMEDY THE PROBLEM. IN ADDITION, THE CAR ROUTINELY GOES INTO FAIL SAFE ENGINE MODE OR CUTS OFF WHILE I AM DRIVING AT A REASONABLE RATE OF SPEED BOTH ON RURAL ROADS AND HIGHWAYS. THIS CAR IS A HAZARD TO DRIVE, MORE SO IN THE WARMER MONTHS...MY THOUGHT IS SOMETHING MUST GET OVERHEATED BUT WHAT I DO NOT KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451302March 12, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE ACCELERATED UNEXPECTEDLY WHEN SHIFTED INTO REVERSE OR DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451070March 10, 2012
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
SOME MONTHS AGO, MY CAR STARTED TO OSCILLATE IN RALENTI FROM 700 TO BELOW 500 RPM, WHEN BRAKING EVEN STOPS. SOME TIMES DECELERATE SUDDENLY, FREQUENTLY SLOW RESPONSE WHEN ACCELERATE, ETC. FORD LOCAL DEALER TOLD ME THIS IS A REGULAR PROBLEM WITH THIS THROTTLE BODY ON THIS ENGINE MODELS, AND I HAVE TO REPLACE IT. I AM AWARE THIS IS A COMMON ISSUE ON 3.0L V6 ENGINES DUE TO I HAVE A FRIEND WITH A MONTEGO 2005 WITH SAME PROBLEMS. SO FAR, NO FORD COMPANY RECALL WAS ADVISED. I DO NOT AGREE INTO REPLACE THIS PART, SHOULD BE FORD RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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