Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10465397July 12, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENGINE LIGHT BEGAN TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NEED A NEW THROTTLE BODY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 101,934.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465435July 12, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD WHEN THE GEAR WAS PLACED INTO DRIVE OR REVERSE, THE RPMS INCREASED AND THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465295July 11, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING THROUGH A PARKING LOT AND WAS PULLING INTO A SPACE TO PARK. I DID NOT HAVE MY FOOT ON THE ACCELERATOR, AS I WAS JUST EASING TO A STOP. THE ENGINE SURGED AND MY CAR LUNGED FORWARD, ALMOST HITTING THE VEHICLE PARKED IN FRONT OF ME. THIS HAS HAPPENED MULTIPLE TIMES SINCE, AT ONE TIME ALMOST HITTING A PEDESTRIAN. I HAVE TO KEEP MY FOOT ON THE BREAK CONSTANTLY AND HOPE I CAN GET THE CAR STOPPED BEFORE SOMEONE OR SOMETHING IS HIT, AND PRAY I DON'T HAVE TO USE THE ACCELERATOR AT THE LOW LEVELS OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465200July 11, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE TRANSMISSION FAILED. UPON SHIFTING INTO GEAR, THE VEHICLE ACCELERATED ON ITS OWN EVEN WITH THE BRAKES APPLIED. THE VEHICLE WOULD THEN ENTER INTO FAIL SAFE MODE AND STALL. THE FAILURE WOULD RECUR UPON RESTART. THERE WERE NO LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS DUE TO A THROTTLE BODY FAILURE. THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464713July 9, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THEN VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT WAS UNABLE TO INCREASE SPEED AND EVENTUALLY, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464761July 9, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE ATTEMPTED TO SURGE FORWARD. THE CONTACT THEN ATTEMPTED TO ACCELERATE, BUT THE VEHICLE HESITATED AND STALLED. IN ADDITION, THE VEHICLE WOULD ATTEMPT TO SURGE FORWARD WHILE DRIVING EVEN THOUGHT THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE VEHICLE ALSO ATTEMPTED TO SURGE BACKWARD ON OCCASIONS. THE FAILURE RECURRED CONSISTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS CAUSED BY A POWER SURGE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 125,782.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464805July 9, 2012
VEHICLE SPEED CONTROL
MY CAR LUNGES WHEN THE AIR IS ON AND I COME TO COMPLETE STOP IN DRIVE OR WHEN I PUT IT IN REVERSE IT IS DANGEROUS LUCKY I HAVENT BACKED INTO ANYTHING YET IS THIS A FORD DEFECT I CALLED THE DEALERSHIP THEY WANT A $120 JUST TO LOOK AT IT THEY SAID THERE IS NO RECALL FOR THIS PROBLEM , BUT LOOKING THRU THE INTERNET I SEE THE SAME PROBLEM WITH ALOT OF OTHER CARS MY YEAR , SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS HURT ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464442July 6, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE-HUNDRED. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL GARAGE, THE VEHICLE LUNGED BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464464July 6, 2012
ENGINE
DURING HOT ( 95 DEGREES) AFTERNOON, WITH A/C ON HIGH, VEHICLE REVS AND LURCHES WHILE VEHICLE IS IN GEAR. HARD PRESSURE ON THE BREAK WILL STOP THE VEHICLE, BUT ENGINE REVS STILL CONTINUE. ENGINE THEN DIES AND ' ENGINE FAIL SAFE MODE ' APPEARS. TURNING THE VEHICLE OFF AND WAITING TO RESTART RESETS THE FAIL SAFE MODE. ALLOWING VEHICLE TO COOL DOWN CLEARS THE SHORT TERM PROBLEM. REPORTED TO LOCAL FORD DEALER WHO CLAIMS TO HAVE NOT HEARD OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464500July 6, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE JERKED AND ACCELERATED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464223July 5, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
CAR SURGES ON ITS OWN, AFTER PUTTING IT INTO GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464304July 5, 2012
SERVICE BRAKES, VEHICLE SPEED CONTROL
1ST ISSUE: WHEN THE VEHICLE IS AT A STOP LIGHT, THE CAR FEELS LIKE IT'S GOING TO JUMP FORWARD EVEN WHILE THE BRAKE IS DEPRESSED. I WORRY ABOUT REAR-ENDING THE CAR IN FRONT OF ME. THEN WHEN THE CAR IS IN PARK, THE CAR BEGINS TO REV OR IDLE HIGH AS IF THE ACCELERATOR HAS BEEN PRESSED. 2ND ISSUE: WHILE IN PARK OR DRIVING AT LOW SPEEDS OF 30-35MPH, THE INSTRUMENT PANEL QUITS WORKING AND THE A/C STOPS AS IF THE CAR WAS TURNED OFF. IT'LL THEN COME BACK ON AND WILL CONTINUE TO COME ON AND OFF. THE BAD THING IS THAT THE HAZARD LIGHTS WON'T EVEN WORK. THERE'S NO WARNING. WE HAVE ALREADY HAD THE THROTTLE BODY REPAIRED LAST YEAR IN 2011 WHEN WE FOUND OUT IT'S A COMMON PROBLEM BUT NOT COVERED UNDER WARRANTY NOR A RECALL ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464219July 4, 2012
ENGINE, VEHICLE SPEED CONTROL
THE CAR HAD BEGUN SURGING HARD BOTH IN REVERSE AND FORWARD. IT HAPPENS WHEN STOPPING AND WHEN FIRST PUTTING IT IN GEAR. I'VE BEEN FORTUNATE TO HAVE NOT HIT ANYTHING YET, BUT I AM FEARFUL THAT IT MIGHT HAPPEN. I'M SEEING A LOT OF OTHER PEOPLE HAVING THE EXACT SAME PROBLEM IN SEVERAL FORUMS AND WEBSITES. I DO NOT UNDERSTAND WHY A RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM AS IT IS OBVIOUSLY A SERIOUS MANUFACTURER'S DEFECT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464143July 3, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE-HUNDRED. THE CONTACT STATED THAT AFTER SHIFTING GEARS AND ENGAGING THE BRAKES, THE VEHICLE LUNGED FORWARD ABNORMALLY. THE CONTACT MENTIONED THAT THE TRANSMISSION WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE MASS AIR FLOW SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463915July 2, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I NOTICED A LEAK UNDER MY VEHICLE AND DISCOVERED THE AIR CONDITIONER COMPRESSOR LEAKING. I AM PREPARING TO TAKE IT TO THE DEALER FOR REPAIRS. I AM AWARE THAT THE SAME PROBLEMS EXIST ON NUMEROUS 2005 AND 2006 MODELS. I HOPE THAT FORD WILL TAKE SOME ACTION TO ASSIST THE MANY CUSTOMERS WITH THE SAME PROBLEM. I BELIEVE A RECALL IS REQUIRED! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463956July 2, 2012
POWER TRAIN
I WAS TURNING ON TO A ROAD AND WHEN I WENT TO ACCELERATE THE ENGINE JUST REVVED UP LIKE IT WAS IN NEUTRAL. I HAVE HAD THIS CAR IN TO BOB BOYD FORD 2 TIMES BECAUSE THE TRANSMISSION JERKS BUT THEY HAVE TOLD ME THERE IS NOTHING WRONG WITH THE TRANSMISSION. THE FIRST TIME I HAD IT IN THERE FOR THE JERKING THEY SAID IT WAS THE COMPUTER AND IT NEEDED RESET. I HAVE DONE RESEARCH ON THE INTERNET AND FOUND OTHER PEOPLE HAVING THE SAME PROBLEMS AS ME AND I DON'T UNDERSTAND WHY THIS PROBLEM HAS NOT GOTTEN A RECALL ISSUED FOR THESE CARS. I AM GOING TO TAKE IT IN ONE MORE TIME BUT IF THEY TELL ME THERE IS NOTHING WRONG AGAIN I WILL BE PURSUING LEGAL HELP WITH GETTING A CLASS ACTION STARTED. IF THE NHTSA IS REALLY CONCERNED FOR PEOPLES SAFETY AND WELL BEING THEY SHOULD LOOK INTO THE PROBLEMS PEOPLE ARE HAVING WITH THE TRANSMISSIONS IN THESE CARS. ALL I HAD TO DO WAS LOOK UP ON GOOGLE 2006 FORD 500 RECALLS AND I FOUND ALL KINDS OF COMPLAINTS ABOUT THE SAME PROBLEMS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463996July 2, 2012
ENGINE
WHILE PARKING, WITH FOOT ON BRAKE THE CAR SURGED FORWARD. THE A/C WAS ON AS WELL. IT HAS NOW HAPPENED 7 MORE TIMES ALL WHILE THE A/C IS ON EITHER PARKING OR REVERSING FROM A PARKING SPOT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464020July 2, 2012
POWER TRAIN
ON A DAILY BASIS, AT LOW SPEEDS, GOING FORWARD OR REVERSE, MY CAR WILL SURGE OR REV UP WHEN TURNING THE STEERING WHEEL. OFTEN TIMES, IT IS WHEN I AM BACKING UP AND HAVE THE AIR CONDITIONING ON. IT WILL SURGE AND THE BRAKE HAS TO BE IMMEDIATELY PRESSED OR THE CAR WILL SURGE IN THE DIRECTION THAT YOU ARE TRAVELING. THIS SEEMS TO BE A COMMON PROBLEM AMONGST 500 OWNERS VERY SIMILAR TO THE FORD FREESTYLE. THIS COULD EASILY LEAD TO A FATALITY IF THE INCIDENT OCCURS AT THE CORRECT TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463909July 1, 2012
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
DURING WARM WEATHER WITH THE A/C OPERATING, THE RPMS SURGE AND THE VEHICLE LUNGES IN THE DIRECTION OF THE TRANSMISSION LEVER SELECTION (FORWARD OR REVERSE) WHEN MOVING THE SHIFT LEVER FROM PARK TO DRIVE OR FROM PARK TO REVERSE WITH DRIVER'S FOOT ON THE BRAKE. ENGINE RPMS SURGE UP TO APPROX. 1,500 FROM IDLE AT A DEAD STOP WITHOUT INPUT FROM ACCELERATOR PEDAL. DIFFERENT INDICATOR LIGHTS COME ON AND OFTEN THE ENGINE DIES AFTER THE SURGE. IF DRIVER DOES NOT KEEP APPROPRIATE PRESSURE ON BREAK PEDAL WHILE SHIFTING FROM PARK, THE VEHICLE WILL ACCELERATE WITHOUT INPUT FROM GAS PEDAL. THIS SURGE ALSO HAPPENS WHEN DECELERATING TO A STOP. VEHICLE SLOWS DOWN AND RPMS DECREASE TO APPROX 600 (IDLE), AND WITH PRESSURE APPLIED TO BRAKE PEDAL, ENGINE RPMS WILL INCREASE, WITHOUT INPUT FROM ACCELERATOR PEDAL, FORCING THE DRIVER TO INCREASE PRESSURE ON BRAKE PEDAL OR RISK UNCONTROLLED FORWARD MOVEMENT. INITIAL REPORTS INDICATE A FAULTY THROTTLE BODY AS REFERENCED IN NHTSA INVESTIGATION # PE110818. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463867July 1, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
SINCE MY VEHICLE WAS NEW I HAVE COMPLAINED TO THE DEALERSHIP, AND ONLINE, THAT THE OPTIONAL BRAKE AND ACCELERATOR PEDAL HEIGHT ADJUSTMENT ROCKER SWITCH IS WIRED IMPROPERLY. THAT IS, WIRED IN REVERSE. THE MOUNTED SWITCH CLEARLY DEPICTS A FOOT OVER A PEDAL IN THE CENTER WITH AN ARROW POINTING 'UP' AT THE TOP OF THE SWITCH AND AN ARROW POINTING 'DOWN' AT THE BOTTOM OF THE SWITCH. THIS CONTROLS THE HEIGHT ADJUSTMENT OF BOTH PEDALS FROM THE FLOOR AND IS DESIGNED TO PLACE THE PEDALS WITHIN REACH OF THE OPERATOR. ON SEVERAL OCCASIONS MEMBERS OF MY FAMILY HAVE DEPRESSED THIS SWITCH WHILE IN MOTION PUSHING THE TOP PORTION OF THE ROCKER SWITCH ASSUMING THE PEDALS WOULD RISE 'UP' AS INDICATED BY THE ARROWS ON THE SWITCH. WRONG!! PRESSING THE SWITCH IN THE UPWARD POSITION 'LOWERS' THE PEDALS TO THE FLOOR, WHILE PRESSING THE LOWER PORTION OF THE SWITCH, WITH THE ARROW POINTING 'DOWN', ACTUALLY RAISES THE PEDALS UP, CLOSER TO THE OPERATOR. AFTER PRESSING THE SWITCH SEVERAL TIMES IN THE UP POSITION AND BELIEVING THE PEDALS WERE AT THEIR MAXIMUM HEIGHT, SEVERAL OF THE DRIVERS IN THE HOUSE WHOM HAVE SHORT LEGS, WERE IMMEDIATELY PANICKED AND DESPERATELY BEGAN TRYING TO COMPENSATE BY READJUSTING THE SEAT TO BE WITHIN REACH OF THE BRAKE! A SCARY AND DANGEROUS CONDITION WHILE THE VEHICLE IS IN MOTION! IF FORD REFUSES TO SIMPLY REVERSE THE OPERATION OF THE SWITCH, MAYBE A SAFETY INTERLOCK COULD BE DEVISED TO PREVENT OPERATION WHILE THE VEHICLE IS IN GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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