Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10474334September 8, 2012
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
THE CAR LUNGES FORWARD OR BACKWARDS WHEN SHIFTING GEARS ALSO LUNGES WHEN COMING TO A STOP VERY VIOLENTLY. I DRIVE WITH PLENTY OF SPACE IN FONT OF ME SO I HAVEN'T HIT ANYTHING I'M SURPRISED NO ONE ELSE HAS EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474242September 7, 2012
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT THE VEHICLE WOULD ALSO JERK ABNORMALLY WHEN IN DRIVE. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS ABOUT 150,000. UPDATED 10/16/12 *CN THE CONSUMER STATED THE VEHICLE WENT OVER A CURB AND EVENTUALLY HIT A METAL WHERE A SIGN ONCE WAS. THE VEHICLE WAS JERKING BEFORE THE ACCIDENT. UPDATED 10/24/2012 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10474077September 6, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSE THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474131September 6, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM
MY FORD FIVE HUNDRED HAS BEEN UNEXPECTEDLY SURGING WHEN RELEASING THE BRAKE PEDAL WHEN GOING FORWARD AND REVERSE. IT HAS ALMOST CAUSED ME TO HIT OTHER VEHICLES IN A PARKING LOT ON SEVERAL OCCASIONS AND MAKES IT EXTREMELY DIFFICULT TO CONTROL THE SPEED OF THE VEHICLE WHEN STARTING TO ACCELERATE. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE. I AM NOT THE ONLY PERSON WHO IS EXPERIENCING THIS. THERE ARE MANY MORE PEOPLE WHO HAVE POSTED THE SAME ISSUE ON BLOGS AND WEBSITES I HAVE READ. PLEASE LOOK INTO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473680September 3, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN
OUT SIDE AIR TEMP WAS APPROX 96 DEGREES SO AC WAS ON . WHILE SHIFTING INTO REVERSE THE VEHICLE LUNGED SO HARD IT WAS UNCONTROLLABLE,AND UNSTOPPABLE, IF SOME ONE HAD STEPPED OUT BEHIND ME THEY WOULD HAVE DIED AS I COULD ONLY STOP REWARD MOVEMENT BY SHIFTING INTO DRIVE. THIS OCCURRED THREE TIMES TRYING TO GET OUT OF A PARKING SPACE AT A CROWDED MALL.THE VEHICLE THEN STALLED. THE LUNGING WAS SO FAST THE BRAKES COULD HARDLY HOLD THE CAR FROM MOVING IN REVERSE. IN CHECKING THERE IS A SERVICE BULLETIN TSB-05-25-13 FROM FORD MOTOR COMPANY ON THIS VERY ISSUE BUT NO RECALL, ALSO MANY INCIDENTS/ACCIDENTS RECORDED IN THIS REGARD. IF I WAS NOT PREPARED ENOUGH DURING THIS INCIDENT IN A CROWDED PARKING LOT SOME ONE WOULD HAVE DIED, THIS MUST BE ADDRESSED B-4 SOMEONE IS RUN OVER. CURRENTLY FORD HAS NO COMMENT. PLEASE CONTACT ME FOR FURTHER DETAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472646August 27, 2012
VEHICLE SPEED CONTROL
AT RANDOM, WITH THE FOOT ON THE BRAKE AND NOT ON THE ACCELERATOR, THE CAR WILL REV UP AND LUNGE FORWARD (OR BACKWARD IF IN REVERSE) VIOLENTLY. THE DISTANCE IT MOVES IS ENOUGH TO PUT OTHER CARS AND PEDESTRIANS IN DANGER, ESPECIALLY WHEN IT DOES THIS SEVERAL TIMES IN A ROW. THIS PROBLEM IS MOST NOTICEABLE IN HOT WEATHER WITH THE A/C TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472396August 24, 2012
VEHICLE SPEED CONTROL
AFTER HAVING TURNED ONTO A 35 MPH STREET, HAVING ONLY REACHED 30MPH, THE RPM'S SHOT UP TO SIX AND THE CAR ACCELERATED TO ALMOST 40 WITHOUT THE GAS PEDDLE HAVING BEEN PRESSED. IF THERE WERE ANOTHER CAR STOPPED OR A PERSON IN FRONT OF US THEY WOULD HAVE BEEN HIT. ANOTHER TIME THE VEHICLE WAS AT A STOP LIGHT AND AGAIN WITH OUT WARNING THE CARS RPM'S SHOT UP TO ABOUT SIX. IF MY FOOT HAD NOT BEEN APPLIED COMPLETELY TO THE BREAKS I WOULD HAVE BEEN IN A BUSY INTERSECTION RESULTING IN THE CAR HAVING BEEN TOTALED, DEATH OF MORE THEN ONE PERSON. THIS IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471783August 21, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE ENGINE AND TRANSMISSION WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION PUMP WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,400. UPDATED 09/19/12*LJ THE CONSUMER STATED HAS REPLACED AN O RING AND FOUR (4) THROTTLE BODIES WHICH ONLY TURNED OFF THE TRACTION CONTROL LIGHT. NONE OF THE REPAIRS RESOLVED THE ISSUE. 09/20/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471464August 19, 2012
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
THE ELECTRONIC THROTTLE BODY IS BAD IN MAJORITY OF VEHICLES IN MY CLASS YEAR. THIS COSTLY REPAIR CAUSES THE VEHICLE TO LUNGE FORWARD WHILE IN DRIVE AND LUNGE BACKWARDS WHILE IN REVERSE. IT IS WORST WHEN THE AC IS ON,,IT CAUSES THE VEHICLE TO IDLE HIGH AND LOW TO THE POINT OF ALMOST SHUTTING OFF THE VEHICLE IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470656August 14, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD LUNGE FORWARD OR BACKWARD WHENEVER THE CRUISE CONTROL WAS ENGAGED OR THE TRANSMISSION WAS SHIFTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470369August 13, 2012
POWER TRAIN, ENGINE
WHEN CAR WAS PLACED IN GEAR THROTTLE SURGED CAUSING CAR TO JUMP WHILE FOOT STILL ON THE BRAKE., ALSO SURGES WHEN PULLING SLOWLY INTO PARKING PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470501August 13, 2012
ENGINE, POWER TRAIN
THE CAR SUDDEN SURGES FORWARD OR BACK WHEN MOVING OUT OF PARK. IF YOUR FOOT IS NOT FIRMLY ON THE BRAKE IT WILL GO MOVE SIGNIFICANTLY. UPON RESEARCH ONLINE AND TALKING TO FORD DIRECTLY THIS IS KNOWN PROBLEM THAT IS NOT UNDER RE-CALL YET BUT SHOULD BE. OUR LOCAL FORD DEALER CARRIES THE THROTTLE BOTTLE IN STOCK BECAUSE THEY SELL SO MANY OF THEM. THEY AVERAGE 10 A YEAR. A SIMPLE RESEARCH OF THE PROBLEM SHOWS UP. IT IS EXTREMELY DANGEROUS. ALSO IF THERE IS QUICK STOP IT WILL GO TO A FAIL SAFE MODE AND BASICALLY SHUT OFF THE CAR COMPLETELY. THE CAR HAS TO BE SHUT OFF AND RESTARTED IN ORDER TO MOVE THE VEHICLE AGAIN. THE THROTTLE BOTTLE MUST BE REPLACED IN ORDER FOR IT TO BE SAFE AS A PARTS COST OF ALMOST $600.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470290August 12, 2012
ENGINE, POWER TRAIN
WHEN AFTER STARTING CAR AND GEAR SHIFT PUT INTO EITHER DRIVE OR REVERSE THE ENGINE WILL SURGE CAUSING CAR TO LUNGE. IF NOT AWARE OF ISSUE AND HAVE FOOT ON BRAKE WOULD HIT WHAT EVER IN THE WAY OF CAR. THE SAME THING HAPPENS WHEN PULLING INTO OR OUT OF PARKING SPACE. I HAD MY CAR FIXED AT A FORD DEALER AND THEN CONTACTED FORD MOTOR ABOUT THE PROBLEM AND THEY DON'T SEEM TO TAKE THE ISSUE SERIOUSLY. ACCORDING TO MY FORD DEALER THE PROBLEM IS IN THE THROTTLE BODY. I WENT OUT ON THE INTERNET AND FOUND OTHER FORD 500 OWNERS REPORTING THE SAME THING. THE BIG PROBLEM IS THAT IT DOESN'T HAPPEN ALL OF THE TIME. THE MAIN REASON FOR THIS COMPLIANT IS THAT FORD DOESN'T WANT TO ACKNOWLEDGE THEY HAVE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470327August 12, 2012
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
WE WERE DRIVING DOWN A HIGHWAY AND WENT TO GET BACK TO SPEED AFTER PASSING THROUGH A SPEED ZONE. I NOTICED A DECREASE IN POWER AND LOOKED AT THE INFORMATION SCREEN. THE FAIL SAFE MODE AND THE "WRENCH" ICON WAS ON. I PULLED THE CAR OVER AND TURNED IT OFF. I THEN TURNED IT ON AND THE CAR ACTED NORMAL. IT HAS HAPPENED TWICE SINCE THE FIRST INCIDENT. MY WIFE TOOK IT TO THE DEALERSHIP AND FORD CANNOT DUPLICATE THE PROBLEM AND THE ISSUE DOES NOT THROW A CHECK ENGINE CODE OR LEAVES ANY TYPE OF ELECTRONIC HISTORY OF THE ISSUE. I CANNOT ALLOW MY WIFE TO DRIVE THIS CAR BECAUSE SHE IS SEVEN MONTH PREGNANT AND CANNOT HAVE HER DRIVE IT IF THE CAR BREAKS DOWN DUE TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469902August 8, 2012
ENGINE, POWER TRAIN
ON HOT SUMMER DAYS AND ONLY ON HOT SUMMER DAYS WHEN STOPPED AT LIGHT OR STOPPED PERIOD CAR BEGINS TO SURGE FORWARD WHILE HOLDING BRAKE. WENT ASKED FORD WHY IS THIS HAPPENING THEY SAID THEY DON'T KNOW. THAT I SHOULD GET THE THROTTLE BODY AND MASS AIR FLOW SENSOR SERVICED IF NOT DONE ALREADY. I GUESS IT HAD TO BE DONE AT 90K BUT I DID NOT KNOW. WELL I DID WHAT THEY SAID, WENT HOME AND CAR IS NOW IDLING ROUGH WENT BACK AND THEY WANT TO CHARGE ME ANOTHER $90 DOLLARS ONTOP OF THE $105 THEY HAVE ALREADY CHARGED ME FOR THE THROTTLE AND MAFS. I HAVE ALMOST GOTTEN IN NUMEROUS ACCIDENTS BECAUSE OF THIS BUT FORD DOESN'T WANT TO ACKNOWLEDGE THAT THIS IS A PROBLEM WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469557August 7, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHEN THE TRANSMISSION WAS SHIFTED INTO DRIVE, THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC. THE FAILURE MILEAGE WAS 137,000. UPDATED 09/26/12*LJ THE CONSUMER STATED THE VEHICLE WOULD LUNGE WHEN REVERSING AND GOING FOWARD AT LOW SPEEDS. THE FAILURE WAS INTERMITTENT. THIS WAS AN ISSUE FOR THE LAST TWO YEARS. UPDATED 09/26/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469416August 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000 AND THE CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469219August 5, 2012
POWER TRAIN
AT A REDUCED SPEED IN DRIVE AND REVERSE TRANSMISSION BECOMES ERRATIC AND UNPREDICTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469246August 5, 2012
POWER TRAIN
MY CAR HAS DONE THIS FOR A WHILE HOWEVER HAS CONTINUED TO GET WORSE. IT WILL JERK WHEN IT CHANGES GEARS. IT IS SO BAD AT TIMES IT FEELS LIKE SOMETHING IS GOING TO FALL OUT. ALONG WITH THE JERK IT WILL COMPLETELY GO OUT OF GEAR AND THE ACCELERATOR ONLY RAMS IT UP. I HAVE BEEN PASSING CARS ON THE INTERSTATE AND IT GO OUT OF GEAR, I HAVE BEEN ON SIDE ROADS AND IT GO OUT OF GEAR AND ALL I CAN DO WHEN THAT HAPPENS IS ROLE UNTIL I CAN GET THE CAR PULLED OVER. EVENTUALLY THE CAR WILL JERK AND IT WILL GO BACK INTO GEAR. I HAVE NOT HAD A WRECK BUT HAVE COME VERY CLOSE JUST BECAUSE PEOPLE BEHIND ME AND THE CAR STALLING ALL OF A SUDDEN. GOD HAS JUST BEEN WITH US EACH TIME THIS HAS HAPPENED. I KNOW OTHER PEOPLE HAVE THIS SAME PROBLEM WITH THIS CAR. IT IS VERY EXPENSIVE TO GET FIXED AND MINE IS PARKED AS WE SPEAK BECAUSE I CANT AFFORD THE PART NOR THE LABOR. THE FORD DEALER SAYS IT IS THE VALVE BODY. IF I DRIVE IT MUCH MORE IT WILL COST DOUBLE TO GET THE TRANSMISSION ITSELF FIXED. I AM VERY UPSET DUE TO THE FACT THAT I DO REALLY LOVE THIS CAR. IT SEEMS THAT EVERYONE WHO HAS THIS VEHICLE IS HAVING THE SAME PROBLEM. THERE IS A FORUM THAT IS ON THE WEB THAT PEOPLE HAVE SHARED THEIR EXPERIENCES AND WE ALL ARE ALIKE. IT IS A SHAME THAT WE WOULD HAVE TO WAIT UNTIL SO MANY WRECKS BEFORE A RECALL ON THE TRANSMISSION IS MADE. DO WE HAVE TO WAIT UNTIL SOMEONE IS KILLED OR HURT REALLY BAD TO PROVE THAT THIS IS A TRUE PROBLEM. IF THIS MANY PEOPLE HAVE THE SAME TRANSMISSION TROUBLES CAN THEY NOT SEE SOMETHING IS WRONG. THEY DIDN'T MAKE THIS CAR FOR VERY LONG. I DON'T KNOW IF IT IS BECAUSE OF THAT AND FORD DOESN'T WANT TO FIX SOMETHING THAT WAS ONLY MADE FOR 3 YEARS. MY REQUEST IS SINCERE AND I JUST HOPE THAT FORD WILL SEE THAT YES IT IS A GREAT CAR THAT THEY MADE, HOWEVER IT IS VERY DANGEROUS AND WAITING FOR SOMEONE TO SUE BEFORE FIXING IT AFTER EVERYONE TELLING THEM ABOUT, IT IS NOT GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469136August 3, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY AFTER SHIFTED INTO GEAR. THE CONTACT ALSO CONFIRMED THAT ON A SEPARATE OCCASION, THE VEHICLE FAILED TO ACCELERATE PROPERLY AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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