Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10483723November 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION FAILED AND THE SPEED DROPPED TO 30 MPH. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND ALLOWED THE VEHICLE TO COOL DOWN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482631October 30, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
IN AUGUST 2010, I HAD THE CONTINUOUSLY VARIABLE TRANSMISSION REPLACED AT ~98,000 MILES. LUCKILY, IT WAS UNDER WARRANTY. NOW IN OCTOBER 2012, THE SECOND TRANSMISSION AS THE SERVICE MEMBER SAID AT THE FORD DEALERSHIP "THE TRANSMISSION EXPLODED, WE'RE NOT EVEN SURE HOW YOU WERE ABLE TO DRIVE THIS VEHICLE. THIS WAS AT ~146,000 MILES, BUT THERE IS ONLY ~48,000 MILES ON THE TRANSMISSION ITSELF. TWO TRANSMISSIONS HAVE FAILED IN THIS VEHICLE. SEARCHING THE INTERNET I HAVE COME ACROSS SEVERAL INSTANCES OF THE FORD FIVE HUNDREDS CONTINUOUSLY VARIABLE TRANSMISSION FAILING. I CALLED THE FORD CARE LINE TO REPORT IT, BUT THEY CLAIM THEY ARE UNAWARE OF ANY ISSUES. MY CONCERN IS THIS THIRD TRANSMISSION WILL ALSO FAIL AT SOME POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482684October 30, 2012
ELECTRICAL SYSTEM, AIR BAGS
THE AIRBAG WARNING LIGHT COMES ON AND THEN THE ENTIRE GAUGE CLUSTER (I AM TALKING ABOUT THE SPEEDOMETER, THE TEMPERATURE GAUGE, THE GAS GAUGE, AND THE TACHOMETER) SHUTS OFF COMPLETELY AND COMES BACK ON RANDOMLY. TEN DAYS AFTER INITIAL INCIDENT THE AIRBAG WARNING LIGHT CAME ON AND THEN THE GAUGE CLUSTER SHUT OFF COMPLETELY AND STAYED OFF. THE SPEEDOMETER IS THE MOST IMPORTANT PART. I HAVE SEEN SEVERAL ARTICLES ONLINE ABOUT THE SAME TOPIC, AND THE BELIEF IS THAT IT IS DUE TO FAULTY SOLDERING ON THE BACK OF THE UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482595October 29, 2012
VEHICLE SPEED CONTROL, ENGINE
I PUT MY CAR IN REVERSE TO BACK INTO A PARKING SPACE AND THE CAR ENGINE ACCELERATE AS IF IT I WAS ON THE GAS PEDAL GOING 50, EXCEPT I WAS ON THE BRAKE. IF I AM SITTING AT A RED LIGHT THE CAR ENGINE ACCELERATE I NOTICED THAT THE RPM NEEDLE WILL GO UP TO 3 SOMETIME 4 IF I AM NOT CAREFUL TO KEEP CONTROL OF THE CAR IT WILL TAKE OFF SO I HAVE TO BE CAREFUL TO KEEP MY FOOT ON THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482338October 26, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
WAS DRIVING MY 2005 FIVE HUNDRED TODAY. I PULLED OFF THE HIGHWAY AND STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I HAD HARDLY ANY POWER. NO POWER STEERING, ALL GAUGES AT HOME AND A MESSAGE SAY "ENGINE FAILSAFE MODE". I TURNED THE CAR OFF AND RESTARTED WITH NO PROBLEMS. I'VE READ ON DIFFERENT SITES WHERE PEOPLE HAVE HAD THIS SAME ISSUE OF THE THROTTLE STICKING OPEN AND THE CAR LUNGING FORWARD OR BACK NEARLY CAUSING A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480054October 14, 2012
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY CAR SURGES. IT IS MOSTLY AT IDLE SPEED. IT'S DANGEROUS. I WAS AT A DRIVE THROUGH AND A JANITOR WAS SWEEPING. MY CAR SURGED AND I LITERALLY STOOD ON THE BREAKS TO PREVENT RUNNING OVER HIM. AT THE DRIVE THROUGH IT SURGED FORWARD AND I HAD TO STAND ON THE BREAKS TO PREVENT IT FROM RAMMING INTO THE CAR AHEAD. IT OCCURS MORE WHEN AIR CONDITIONING IS RUNNING BUT WILL OCCUR WITHOUT AC ON. I THE LOCAL DEALER REPLACED THE THROTTLE BODY RECENTLY BUT IT STILL SURGES. IT OCCURS WHEN PULLING TO A STOP AT THE LIGHTS OR AT THE DRIVE THROUGH AS YOU SLOWLY MOVE FORWARD. IT HAPPENS WHEN PULLING INTO A PARKING SPOT OR WHEN BACKING UP. I'VE SEEN NEWS ABOUT THE PROBLEM WITH THE FORD ESCAPE. MY FORD 500 IS ALSO AFFECTED AND WEIGHS A WHOLE LOT MORE. IF THIS THING SURGES FORWARD IT COULD DO SOME SERIOUS DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479736October 11, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE LUNGED BACKWARD AND CRASHED INTO A MAILBOX. THE FAILURE RECURRED CONSTANTLY WHEN THE VEHICLE WAS PLACED IN DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THERE WAS A FAILURE WITH THE TPS SENSOR WITHIN THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10479668October 10, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD ABNORMALLY WHILE STOPPED AT A TRAFFIC STOP. THE CONTACT MENTIONED THAT THE WRENCH WARNING LAMP ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE VEHICLE CAME TO A COMPLETE STOP ALTHOUGH THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY CONTROL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478588October 4, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD 500. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE UNEXPECTNDLY. THE CONTACT MENTIONED THAT THE VEHICLE WOULD SUDDENLY SURGE WHEN PULLING INTO A PARKING SPACE OR WHEN GOING INTO REVERSE. THE CONTACT STATED THAT THE FAILURE OCCURRED MORE WHEN THE AIR CONDITION WAS RUNNING. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477686September 25, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
2005 FORD FIVE HUNDRED. CONSUMER WRITES IN REGARDS TO HARD SHIFTING AND TWO INSTRUMENT PANEL LIGHTS ILLUMINATING. *TGW THE CONSUMER ALSO STATED THE RPM'S WOULD RACE AT TIMES. THE CONSUMER WENT TO HER LOCAL DEALER AND A DIAGNOSTIC'S TEST REVEALED A PROBLEM WITH THE PCV VALVE. THE PCV WAS REPLACED AT A COST OF $ 112.95. HOWEVER, IT DID NOT RESOLVE THE PROBLEM. THE CONSUMER WENT BACK TO THE DEALER FOR A TRANSMISSION DIAGNOSTIC TEST, BUT THE DEALER WAS UNABLE TO GIVE A DEFINITIVE ANSWER AS TOW HAT THE PROBLEM WAS. FORD CUSTOMER SERVICE WAS THEN CONTACTED AND THEY INFORMED THE DEALER TO REPLACE THE TRANSMISSION AT A COST OF $5000. THERE WAS ALSO ANOTHER INTERMITTENT PROBLEM WHERE THE VEHICLE WOULD REV WHILE STOPPED AT A STOP SIGN, OR RED LIGHT ETC. AFTER GETTING OTHER OPINIONS, THE CONSUMER WAS INFORMED, THE PROBLEM WAS NOT WITH THE TRANSMISSION. AFTER DOING SOME RESEARCH ONLINE, THE CONSUMER DISCOVERED IT WAS A VERY COMMON OCCURRENCE WITH HER PARTICULAR MAKE, WHICH SEEMED TO BE A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476511September 20, 2012
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
THE VEHICLE SURGES/LUNGES FORWARD/BACKWARD WHEN GOING FROM PARK TO REVERSE/DRIVE WITHOUT ANY GAS BEING APPLIED. WHEN BRAKE IS APPLIED THE VEHICLE STILL DOESN'T STOP AND I HAVE NO CONTROL OF THE CAR WHEN IT HAPPENS. THE CAR MAINLY DOES IT WHEN THE AIR CONDITION IS ON, BUT WILL DO IT OTHER TIMES AS WELL. THE CAR HAS SHUT OFF TWICE WHILE DRIVING WITH THE WRENCH LIGHT APPEARING ON THE INSTRUMENT CLUSTER. WHEN I TRIED TO RESTART THE CAR IT SHUT OFF AGAIN. WHEN I TURNED THE AIR CONDITIONING OFF THE CAR STOPPED SHUTTING OFF. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED BY FORD, BEFORE SOMEONE GETS SERIOUSLY HURT. I'M HAVING TO PAY OUT $800 FOR A PART THAT HAS BEEN REPORTED BY THOUSANDS OF OTHER FORD OWNERS. FORD NEEDS TO RECALL THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476571September 20, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN OR SNOW, WATER PENETRATED THE REAR DOOR DRIVER'S SIDE CAUSING ELECTRICAL AND STRUCTURAL FAILURES. THE VEHICLE WAS TAKEN O A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND WAS UNABLE TO LOCATE THE AREA WHERE THE WATER WAS PENETRATING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475600September 17, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE VACUUM OPERATIVE VALVE BEHIND THE THROTTLE BODY WAS REPLACED. THE FAILURE RECURRED AFTER THE REPAIRS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475603September 17, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED BUT THE FAILURE CONTINUED TO RECUR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE VACUUM OPERATIVE VALVE BEHIND THE THROTTLE BODY WAS REPLACED. THE FAILURE RECURRED AFTER THE REPAIRS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475691September 17, 2012
VEHICLE SPEED CONTROL
INITIALLY CAR WOULD STALL WHEN CRUISE CONTROL WAS TURNED ON AND SPEED WAS ABOVE 55MPH. AFTER RETURNING TO CARMAX FOR REPAIRS CAR CONTINUED TO STALL WITHOUT THE CRUISE BEING TURNED ON. THEN CAR BEGAN ACCELERATING WITH FOOT ON BRAKE WHEN CHANGING GEARS FROM A DEAD STOP. AFTER 3 REPAIRS BY FORD WAS ADVISED ISSUE WAS NOT ANY OF THE PRIOR ITEMS FIXED IT WAS THE THROTTLE BODY AND IT WAS A KNOWN ISSUE BUT NO RECALL HAS EVER BEEN DONE ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475548September 16, 2012
ENGINE, POWER TRAIN
CAR ACCELERATES WHEN AIR CONDITIONING IS ON (MORE SO WHEN TURNING WHEEL) WHETHER IN DRIVE OR REVERSE. ALREADY HAD ACCIDENT IN REVERSE. NOTED SEVERAL COMPLAINS ABOUT THIS FROM OWNERS ON GOOGLE. ALMOST HAD ANOTHER ACCIDENT IN JACK IN THE BOX DRIVE THRU WHERE CAR ACCELERATED UNEXPECTEDLY. MISSED CAR IN FRONT OF ME BY INCHES. HAD FOOT ON BRAKE, CAR WAS IN DRIVE BUT NOT MOVING WHEN THIS HAPPEN. ACCELERATION OVER POWERED BRAKE PRESSURE. VERY, VERY SCARY. PLEASE HELP. OTHERWISE LOVE CAR. PLEASE CONTACT MY COUSIN. SEE BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475564September 16, 2012
VEHICLE SPEED CONTROL, POWER TRAIN
IN MULTIPLE INCIDENTS, ON HOT SUMMER DAYS, THE CAR HAS SUDDENLY ACCELERATED (WITH NO FOOT ON THE ACCELERATOR) WHEN BACKING OUT OF PARKING SPACES AND SOMETIMES WHEN PUT INTO DRIVE RIGHT AFTER THE SUDDEN ACCELERATION IN REVERSE. IT HAS REQUIRED RAPID, FIRM BRAKING TO PREVENT THE CAR FROM HITTING OTHER VEHICLES. ABOUT A WEEK AFTER THE PROBLEM STARTED WITH THIS CAR, IT STARTED TO HAPPEN OCCASIONALLY WITH MY OTHER FORD FIVE HUNDRED (A 2005 MODEL WITH A LITTLE LESS MILEAGE). A SEPARATE COMPLAINT HAS BEEN FILED ON THAT VEHICLE. RESEARCH ONLINE HAS REVEALED THAT HUNDREDS OF FORD FIVE HUNDRED OWNERS HAVE REPORTED THIS ISSUE AND THAT THE THROTTLE BODY IS THE LIKELY CULPRIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475563September 16, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
ON HOT DAYS, WHEN BACKING OUT OF PARKING SPACES, THE CAR HAS SOMETIMES "SURGED" MEANING THAT THERE HAS BEEN UNINTENDED ACCELERATION WITHOUT THE ACCELERATOR BEING PRESSED AT ALL. I HAVE HAD TO SUDDENLY AND FIRMLY PUT MY FOOT ON THE BRAKE TO PREVENT THE CAR FROM HITTING OTHER VEHICLES. THIS HAS HAPPENED ON SEVERAL OCCASIONS IN AUGUST OF 2012. I OWN A 2006 FORD FIVE HUNDRED ALSO AND IT HAS HAD THE SAME PROBLEM IN THE SAME CONDITIONS (FILING SEPARATE COMPLAINT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475467September 14, 2012
ENGINE, VEHICLE SPEED CONTROL
VEHICLE LURCHES OR JUMPS WHEN SHIFTED INTO GEAR. THE BRAKES NEED TO BE HELD DOWN FIRMLY OTHERWISE THE CAR HAS A CHANCE TO SMASH INTO ANYTHING THAT MAY BE IN FRONT OR BEHIND YOU WHEN SHIFTING INTO DRIVE OR REVERSE. HAVE COME CLOSE TO HITTING PEDESTRIANS AND STOPPED VEHICLES AT STOP SIGNS AND TRAFFIC LIGHTS. THIS CONDITION SEEMS TO BE GETTING WORSE AND FORD DOESN'T SEEM TO BE DOING ANYTHING ABOUT IT. HAVE SEEN NUMEROUS COMPLAINTS ON LINE SAYING THE SAME THING. SHOULD SOMEONE BE KILLED OR AN ACCIDENT OCCUR BEFORE THIS PROBLEM IS ADDRESSED? I HOPE NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474499September 10, 2012
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ROUGH ACCELERATION FROM STOP FOR YEARS. AFTER 218,000 MILES ENGINE SHUTS OFF REPORTING ENGINE FAIL-SAFE MODE. WILL RESTART AFTER SITTING ON SIDE OF ROAD FOR COUPLE, 5-MINUTES. DEALER STATES BAD THROTTLE BODY - $900.00 REPAIR. APPARENTLY A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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