Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10500922March 1, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE SHIFTING FROM NEUTRAL TO DRIVE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A POLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THE CONTACT WAS NOT GIVEN A DIAGNOSIS AS TO WHY THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD INVESTIGATE THE CAUSE OF THE CRASH. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,840. UPDATED 4/24/13 *CN UPDATED 06/04/2013*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10500000February 25, 2013
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
ONE DAY IN JUNE I WAS PULLING UP TO A STORE PARKING SPACE ROLLING ROUGHLY 5MPH. I HAD MY FOOT ON THE BRAKE, I WAS ABOUT TO STOP. WITHOUT TOUCHING THE GAS MY 2005 FORD FIVE HUNDRED LUNGED AT THE BUILDING AS IF THE THROTTLE WAS STUCK WIDE OPEN! I HAD TO PUSH THE BREAK AS HARD AS I COULD TO KEEP IT FROM CRASHING INTO THE STORE! FORD SHOULD HAVE A RECALL ON THIS ISSUE! IT IS EXTREMELY DANGEROUS! THIS HAS HAPPENED TO MANY FORD FIVE HUNDRED OWNERS! LAST MONTH IN JANUARY MY FIVE HUNDRED HAD OTHER ISSUES. I WAS DRIVING 35MPH AND ALL OF A SUDDEN MY CAR HAD NO POWER, I GAVE IT GAS AND IT WOULD GROWL BUT NO POWER. I HAD TO PULL OVER AND SHUT THE CAR OFF. ONE RESTARTED IT RETURNED TO NORMAL BUT THE WRENCH ICON LIGHT WAS ON THE DASH. I HAVE ALSO HAD AN IDLING PROBLEM. WHILE AT IDLE MY CAR WOULD SPUTTER. THE RPM'S WERE LOW AND IT WOULD IDLE ROUGH AND SURGE FROM LOW TO HIGH, I TRIED HITTING THE GAS PEDAL AND THE CAR STALLED! AGAIN OTHER FORD FIVE HUNDRED OWNERS ALSO EXPERIENCED THESE ISSUES! FORD ITS TIME TO STEP UP AND DO A RECALL!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498429February 17, 2013
STRUCTURE
THE PAINT IS BUBBLING UP ALL ALONG THE LOWER EDGE OF THE HOODLINE. THERE ARE NO CHIPS. DEALERSHIP LOOKED AT THE HOOD AND EXPLAINED THAT THE HOOD IS MADE FROM ALUMINUM AND CAN CORRODE. THE DEALERSHIP THEN POINTED OUT SEVERAL OTHER AREAS OF CORROSION UNDER THE HOOD THAT ARE NOT VISIBLE FROM THE HOOD TOP. DEALERSHIP SAYS THIS IS NOT COVERED AFTER THE 3YR/36,000 MILE WARRANTY OR THE 5YR/UNLIMITED RUST. TO FIX THE ONE SPOT WAS QUOTED OVER $100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496195February 2, 2013
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE SURGES FOR NO PARTICULAR REASON AND SHOWS. A CHECK ENGINE LIGHT ON (WRENCH). CONTROL OF ACCELERATION IS MIXED AND VEHICLE EITHER LURCHES OR FEELS AS THOUGH TRANSMISSION IS IN NEUTRAL AND RPM'S INCREASE WITHOUT ACCELERATION BY DRIVER. HAVE A SCHEDULED SERVICE CALL WITH FORD AND HAVE BEEN ISSUED A NOTICE FROM FORD THAT THIS ISSUE WILL BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496086February 1, 2013
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ALL WHEEL DRIVE MALFUNCTIONED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD, POWERED OFF, THEN RESTARTED THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE OXYGEN SENSOR AND DIM MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493767January 22, 2013
POWER TRAIN
WHEN PUT INTO DRIVE OR REVERSE THE WHOLE CAR LURCHES FORWARD AND COULD CAUSE AN ACCIDENT IF YOU ARE NOT CAREFULLY. THIS SEEMS TO BE A VERY COMMON PROBLEM. GOING TO TAKE IT TO THE DEALERSHIP AND SEE WHAT THEY SAY IS WRONG. BUT THIS SHOULD DEFINITELY BE LOOKED INTO BY FORD BEFORE SOMEONE GETS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493881January 17, 2013
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
2006 FORD FIVE HUNDRED. CONSUMER WRITES IN REGARDS TO ENGINE IDLE RPM SURGES AND UNSATISFACTORY SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED THE SURGING HAPPENED INTERMITTENTLY. THE DEALER WAS UNABLE TO PERFORM ANY REPAIRS, AS THE VEHICLE DID NOT EXHIBIT THE PROBLEM WHILE THE VEHICLE WAS IN THEIR POSSESSION. UPDATED 02/22/13. *JB UPDATED 03/14/13. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493007January 15, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE SERVICE WHEN HE WAS ADVISED THAT THE HOOD LATCH WAS RUSTED. THE MECHANIC ADVISED THAT IF THE RUST CONTINUED TO EXPAND, THE LATCH WOULD FAIL AT ANY GIVEN TIME AND COULD OCCUR WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493069January 15, 2013
SUSPENSION
REAR UPPER CONTROL ARM SHEARED OFF AT INSIDE BUSHINGS DURING NORMAL DRIVING. WHEEL ASSEMBLY FELL AGAINST FRAME AND SOME LOSS OF CONTROL WAS EXPERIENCED. BOTH SIDES OF CONTROL ARM (FORD PART# 5A804) BROKE OFF FROM FATIGUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492928January 14, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 25 TO 65 MPH, THE INTERIOR LIGHTING AND INSTRUMENT PANEL LIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE SOFTWARE NEEDED TO BE REPROGRAMMED AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000. THE CURRENT MILEAGE WAS APPROXIMATELY 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490775January 2, 2013
POWER TRAIN, ELECTRICAL SYSTEM
WHEN DRIVING THE CAR AND SLOWING DOWN THE CVT TRANSMISSION SURGES AHEAD AND THE CAR GOES INTO SAFE MODE ONLY ALLOWING IT TO GO 20 MPH WHEN DRIVING IN TRAFFIC. MANY NEAR MISSES ON ACCIDENTS. HAVE HAD CAR INTO DEALER 3 TIMES AND STILL UNABLE TO DIAGNOSE PROBLEM. MAINTENANCE SERVICE WAS COMPLETED ON TRANSMISSION AT 60,000 MILES PER RECOMMENDATIONS. FORD MOTOR COMPANY STATED IN A PHONE CONVERSATION THERE ARE KNOWN TRANSMISSION PROBLEMS WITH THIS CAR. DEALER STATES IT IS THE COMPUTER CAUSING THIS UNSURE WHO IS RIGHT. A TRANSMISSION SENSOR IS BEING REPLACED TO THE TUNE OF $2000. PLEASE HELP IF THIS IS A KNOWN PROBLEM. JUST HAD A PART IN THE TRANSMISSION REPLACED BECAUSE THERE WAS A RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490296December 28, 2012
AIR BAGS
AIR BAG SYSTEM FAILED , WAS TOLD BY DEALER NONE OF THE AIR BAG IN THE AUTO WILL WORK WITH THE PASSENGERS AIR BAG DEFECTIVE.. WE REPLACED THE SEAT BUT THAT ONE ALSO DIDN'T WORK SO THIS PROBLEM IS NOT LIMITED TO OUR AUTO. WE HAVE HIGH MILEAGE BECAUSE MY WIFE DRIVES 600 MILES A WEEK TO GO TO WORK {ALONE} NO ONE HAS EVER EVEN SAT IN THIS SEAT THIS IS THE PASSENGERS SEAT AIR BAG THAT IS DISABLING THE SYSTEM. I HAVE CONTACTED FORD AND THEY DON'T CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489216December 19, 2012
VEHICLE SPEED CONTROL, POWER TRAIN
AT VERY LOW SPEEDS (EXAMPLE IN A PARKING LOT) TRYING TO PARK THE CAR IT WILL SURGE REALLY HARD EVEN WHEN FOOT IS ON BRAKE.. MAKES PARKING VERY DANGEROUS.. I ALMOST HIT A PERSON AND ALMOST WRECKED INTO ANOTHER CAR ANOTHER TIME.. WHEN SHIFTING FROM PARK TO REVERSE WITH FOOT ON BRAKE THE RPMS GO AWAY UP AND IT IS AS IF SOMEONE IS FLOORING THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488101December 12, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH INTO THE GARAGE, THERE WAS AN UNINTENDED INCREASE IN THE ACCELERATION WHICH CAUSED THE VEHICLE TO CRASH INTO THE WALL. THERE WERE NO INJURIES; HOWEVER, THE FRONT BUMPER AND HOOD WERE DAMAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS CLEANED AND REPROGRAMMED. THE EXTERIOR BODY DAMAGE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. ..UPDATED 01/30/13 *BF UPDATED 2/1/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10487573December 6, 2012
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND HAVING TO BRAKE ABRUPTLY, THERE WAS A HESITATION IN BRAKING RESPONSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED AND THREE SETS OF REAR BRAKE PADS WERE INSTALLED ON THE VEHICLE. IN ADDITION, THE LOW BEAM HEADLIGHTS STARTED TO DIM. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND NOTICED THAT THE PIG TAIL SOCKET HAD SHORTENED. THE PIG TAIL SOCKET WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486428November 29, 2012
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
UPON STARTING THE VEHICLE THIS MORNING (FIRST SUB-FREEZING DAY HERE AND FIRST TIME THE CAR HAD NOT BEEN GARAGED), THE DRIVER DOOR DID NOT LATCH. REPEATED ATTEMPTS TO SECURE THE DOOR BOTH FROM INSIDE AND OUTSIDE THE VEHICLE FAILED. I HELD THE DOOR CLOSED FOR A 10-MINUTE DRIVE AND PARTIALLY THROUGH THE TRIP IT PARTIALLY LATCHED AND BY THE TIME I ARRIVED AT MY DESTINATION THE DOOR LATCHED AND LOCKED. THIS IS SIMILAR TO AN EXISTING RECALL FOR 2005 FORD FIVE HUNDREDS (ID #06V383000) BUT IN SPEAKING WITH FORD OWNER SERVICES I AM TOLD THE RECALL HAS NOT EXTENDED TO 2006 MODEL YEAR FIVE HUNDREDS. I BELIEVE IT IS A SITUATION TO BE INVESTIGATED AS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485269November 20, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH THE VEHICLE BEGAN TO STALL AND POWERED OFF. THE VEHICLE WAS RESTARTED AND BEGAN TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MECHANIC STATED THE THROTTLE NEEDED TO BE REPLACED.THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 120,000. THE VIN NUMBER WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484921November 16, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT AS SHE SHIFTED INTO DRIVE, THE VEHICLE LUNGED FORWARD ABNORMALLY. THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE DEALER WAS NOTIFIED AND STATED THAT THE THROTTLE BODY UNIT MAY HAVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484101November 13, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLIGHT SOCKET ON BOTH HEADLIGHTS ARE OVER HEATING AND MELTING CAUSING THE BULB NOT TO OPERATE. I'M JUST NERVOUS THAT THIS WILL CAUSE A FIRE AS ALL THE PARTS ARE PLASTIC. I ALSO NOTED ON LINE THAT IT IS A VERY REAL PROBLEM AND I'M NOT THE ONLY ONE EXPERIENCING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484498November 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE ELECTRONIC THROTTLE BODY FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. A DEALER WAS NOTIFIED AND STATED IT WAS A KNOWN ISSUE BUT THERE WAS NO RECALL AT THAT TIME. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE AND REFERRED HIM TO NHTSA TO FILE A COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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