Ford Escape Service Bulletins

1,197 manufacturer communications on file.

January 17, 2019•Document ID: 10153969
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 47749
Date Added:
March 4, 2019
Manufacturer:
LINCOLN
Summary
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
Associated Products (142)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge+ 122 more
Associated Documents
- Download MC-10153969-0001.pdf↗
January 17, 2019•Document ID: 10153968
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47748
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during auto headlamp on/off. The FDIM utilizes a ramp up and ramp down strategy of controlling the back lighting when the display setting is in auto dimming mode. This is a normal condition that does not affect the function or durability of the FDIM. Auto dimming mode can be turned off to minimize the ramp up and ramp down lighting strategy. To turn off the auto dimming mode feature in the FDIM display: select> FDIM settings> Display settings> Auto Dim selection. Do not confuse the auto dimming mode selection with the selection for auto day/night operation. Turning off auto dimming mode only effects the back lighting strategy and does not affect any other function or FDIM reliability.
Associated Products (10)
2019 Ford Escape 2018 Ford C-Max 2018 Ford Escape 2018 Ford Focus 2017 Ford C-Max 2017 Ford Escape 2017 Ford Focus 2016 Ford C-Max 2016 Ford Escape 2016 Ford Focus
Associated Documents
- Download MC-10153968-0001.pdf↗
January 7, 2019•Document ID: 10153921
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
SSM 47735
Date Added:
March 4, 2019
Manufacturer:
LINCOLN
Summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes prior to programing. Delete all previous session files for the vehicle and do not install the TCU fuse until a new IDS session has been started. Once the new session has been started and the fuse reinstalled, the TCU can be programmed. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (18)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10153921-0001.pdf↗
December 19, 2018•Document ID: 10153953
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 47724
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2018-2019 Escape vehicles equipped with Sirius satellite radio with a 4G telematics control unit (TCU) built on or before 31-Oct-2018 may exhibit an intermittent loss of satellite radio reception while displaying an acquiring signal message when driving in unobstructed areas. If this condition is present, use OASIS to verify the vehicle is equipped with a 4G TCU modem. Replace the audio unit antenna with GM5Z-18936-GF. Refer to Workshop Manual (WSM), Section 415-00. For claiming, use causal part 18936 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)
2019 Ford Escape 2018 Ford Escape
Associated Documents
- Download MC-10153953-0001.pdf↗
December 19, 2018•Document ID: 10153951
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47722
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2018-2019 Escape, Transit Connect and EcoSport vehicles equipped with a keyed ignition and a factory invoiced accessory (FIA) VSS may exhibit intermittent alarm activation with lights flashing and the horn sounding after a loud noise and/or shockwave near the vehicle (ex. large truck passing, garage door slamming closed). The root cause of this concern may be an incorrect shock sensor sensitivity adjustment on the VSS module. Perform the shock sensor sensitivity adjustment procedure outlined in the vehicle security/remote start installation guide located on the PTS website. The shock sensor requires adjustment during the installation of a vehicle security/remote start system. The shock sensor sensitivity adjustment procedure should be performed following the installation instructions.
Associated Products (6)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Transit 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Transit
Associated Documents
- Download MC-10153951-0001.pdf↗
December 14, 2018•Document ID: 10153948
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47711
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.
Associated Products (95)
2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT+ 75 more
Associated Documents
- Download MC-10153948-0001.pdf↗
December 14, 2018•Document ID: 10153947
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 47710
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2014-2015 Escape, 2015 C-Max and Focus vehicles equipped with integrated remote start may exhibit an illuminated MIL with diagnostic trouble code (DTC) P0116 in the powertrain control module (PCM) immediately following a remote start event. Vehicles may also display a warning message stating Engine Coolant Over Temperature. This condition may occur when remote start is used and the vehicle is allowed to time out (engine shuts off). Reprogram the body control module (BCM) using the latest software version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 12A648 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)
2015 Ford C-Max 2015 Ford Escape 2015 Ford Focus 2014 Ford Escape
Associated Documents
- Download MC-10153947-0001.pdf↗
December 11, 2018•Document ID: 10153945
Service Bulletin/Repair Instructions
ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
SSM 47704
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. The noise is noticeable because of an elevated idle speed while the vehicle is in transport mode. Do not disable transport mode to diagnose or perform a repair for this noise. Transport mode should only be disabled as directed by the pre-delivery procedure.
Associated Products (3)
2019 Ford Escape 2018 Ford Escape 2017 Ford Escape
Associated Documents
- Download MC-10153945-0001.pdf↗
December 10, 2018•Document ID: 10153944
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47703
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presence of fuse F88. If the fuse is missing, install the correct size replacement fuse as outlined in the Wiring Manual and then re-evaluate the concern.
Associated Products (21)
2019 Ford Escape 2018 Ford C-Max 2018 Ford Escape 2018 Ford Focus 2018 Ford Transit Connect 2017 Ford C-Max 2017 Ford Escape 2017 Ford Focus 2017 Ford Transit Connect 2016 Ford C-Max 2016 Ford Escape 2016 Ford Focus 2016 Ford Transit Connect 2015 Ford C-Max 2015 Ford Escape 2015 Ford Focus 2015 Ford Transit Connect 2014 Ford C-Max 2014 Ford Escape 2014 Ford Focus+ 1 more
Associated Documents
- Download MC-10153944-0001.pdf↗
December 4, 2018•Document ID: 10153931
Service Bulletin/Repair Instructions
SEATS; EQUIPMENT
Mfr Comm. #:
TSB 18-2361
Date Added:
March 4, 2019
Manufacturer:
LINCOLN
Summary
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.
Associated Products (80)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford Fusion 2019 Ford Mustang 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2019 Lincoln Nautilus 2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250+ 60 more
Associated Documents
- Download MC-10153931-0001.pdf↗
November 21, 2018•Document ID: 10152479
Service Bulletin/Repair Instructions
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mfr Comm. #:
SSM 47678
Date Added:
January 7, 2019
Manufacturer:
FORD
Summary
2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). This is the normal vent position for optimal noise, vibration, harshness (NVH) and windnoise qualities. When the vent is closed, the front sliding glass panel will open to the 10 mm (.394 in) position and then close. The front sliding glass panel also opens to the 10 mm (.394 in) position to give the front sliding glass panel enough clearance before it opens to the rearward position. This is a normal operating characteristic of the front sliding glass panel. No repairs are required.
Associated Products (12)
2019 Ford Escape 2019 Lincoln MKC 2018 Ford Escape 2018 Lincoln MKC 2017 Ford Escape 2017 Lincoln MKC 2016 Ford Escape 2016 Lincoln MKC 2015 Ford Escape 2015 Lincoln MKC 2014 Ford Escape 2013 Ford Escape
Associated Documents
- Download MC-10152479-0001.pdf↗
November 14, 2018•Document ID: 10152473
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Mfr Comm. #:
SSM 47662
Date Added:
January 7, 2019
Manufacturer:
FORD
Summary
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Associated Products (123)
2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-650 2019 Ford F-750 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150+ 103 more
Associated Documents
- Download MC-10152473-0001.pdf↗
November 1, 2018•Document ID: 10152466
Service Bulletin/Repair Instructions
STEERING; STEERING: STEERING WHEEL/HANDLE BAR
Mfr Comm. #:
SSM 47638
Date Added:
January 7, 2019
Manufacturer:
FORD
Summary
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.
Associated Products (75)
2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Fusion 2019 Ford Taurus 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150+ 55 more
Associated Documents
- Download MC-10152466-0001.pdf↗
November 1, 2018•Document ID: 10152463
Service Bulletin/Repair Instructions
TIRES
Mfr Comm. #:
SSM 47634
Date Added:
January 7, 2019
Manufacturer:
LINCOLN
Summary
Some 2013-2019 Escape and 2015-2019 MKC vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a minimum of 24 Km (15 miles) to eliminate any possible flat spotting conditions and potential misdiagnosis. Refer to Workshop Manual (WSM), Section 204-04A for further information. In addition, it is recommended that diagnosis of tire/wheel vibration should not be performed on tires with less than 320 Km (200 miles). Some initial tire/wheel vibration issues (such as flat spotting) may correct themselves after the tires have been in service for 320 Km (200 miles). Setting tire pressure to the correct placard pressure is contained within pre-delivery inspection.
Associated Products (12)
2019 Ford Escape 2019 Lincoln MKC 2018 Ford Escape 2018 Lincoln MKC 2017 Ford Escape 2017 Lincoln MKC 2016 Ford Escape 2016 Lincoln MKC 2015 Ford Escape 2015 Lincoln MKC 2014 Ford Escape 2013 Ford Escape
Associated Documents
- Download MC-10152463-0001.pdf↗
November 1, 2018•Document ID: 10152457
Service Bulletin/Repair Instructions
WHEELS; TIRES
Mfr Comm. #:
TSB 18-2331
Date Added:
January 7, 2019
Manufacturer:
FORD
Summary
Some 2017-2019 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition.
Associated Products (3)
2019 Ford Escape 2018 Ford Escape 2017 Ford Escape
Associated Documents
- Download MC-10152457-0001.pdf↗
October 30, 2018•Document ID: 10148741
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 47625
Date Added:
November 19, 2018
Manufacturer:
FORD
Summary
Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure Test procedure in Workshop Manual(WSM), Section 303-03, pressurize the cooling system to 138 kPa (20 psi) and hold for 5 hours. If cooling system pressure drops 27.57kPa(4psi) after 5 hours and internal engine coolant loss is confirmed, further investigation of the head gasket interface is required. Carefully inspect cylinder block for erosion, pitting, and flatness. Defects will be between the engine block cylinders and cylinder bore bridges. If defects with the surface of the cylinder block and/or cylinder head are identified, follow WSM, Section 303-01A procedures for repairs. Complete cost cap as needed to determine the most cost effective repair.
Associated Products (9)
2019 Ford Escape 2019 Ford Fusion 2018 Ford Escape 2018 Ford Fusion 2017 Ford Escape 2017 Ford Fusion 2016 Ford Fusion 2015 Ford Fusion 2014 Ford Fusion
Associated Documents
- Download MC-10148741-0001.pdf↗
October 18, 2018•Document ID: 10148710
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
TSB 18-2314
Date Added:
November 19, 2018
Manufacturer:
FORD
Summary
Some 2013-2016 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit a lack of cooling caused by the A/C inlet line breaking at the compressor. This may be due to the oil cooler coolant lines exerting excess pressure on the A/C inlet line. When replacing the A/C inlet line, a support clip for the oil cooler coolant line should be installed to prevent contacting the A/C inlet line. Follow the Service Procedure to correct the condition.
Associated Products (4)
2016 Ford Escape 2015 Ford Escape 2014 Ford Escape 2013 Ford Escape
Associated Documents
- Download MC-10148710-0001.pdf↗
October 10, 2018•Document ID: 10148724
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47575
Date Added:
November 19, 2018
Manufacturer:
FORD
Summary
Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the powertrain control module (PCM). The vehicle may also exhibit an all-wheel drive (AWD) fault warning and/or traction control (TC) light on. Inspect the 12A690 (1.5L) or 12C508 (2.0L) wiring harness from the battery junction box (BJB) to the PCM for wiring harness retainers not installed correctly allowing chafing to occur at multiple points. Repair damaged wiring as required. Refer to the Wiring Diagram for repair information. For claiming, use causal part 12A690 (1.5L) or 12C508 (2.0L) and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) manual.
Associated Products (2)
2018 Ford Escape 2017 Ford Escape
Associated Documents
- Download MC-10148724-0001.pdf↗
September 21, 2018•Document ID: 10149770
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47538
Date Added:
December 3, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.
Associated Products (61)
2018 Ford C-Max 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Ford Transit Connect 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max+ 41 more
Associated Documents
- Download MC-10149770-0001.pdf↗
September 13, 2018•Document ID: 10149759
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 47519
Date Added:
December 3, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Escape vehicles built on or before 26-Aug-2018 and 2016-2018 Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to start the engine. If using FordPass, the app will indicate that the vehicle started successfully, but the engine may not have started or may start and then immediately shut off. Reprogram the BCM to the latest calibration using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (9)
2018 Ford Escape 2018 Ford Focus 2018 Ford Transit Connect 2017 Ford Escape 2017 Ford Focus 2017 Ford Transit Connect 2016 Ford Escape 2016 Ford Focus 2016 Ford Transit Connect
Associated Documents
- Download MC-10149759-0001.pdf↗

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