Ford Escape Service Bulletins
1,197 manufacturer communications on file.
- September 11, 2018•Document ID: 10149756Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47513
- Date Added:
- December 3, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on 28-Jul-2016 and through 23-Aug-2018 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system display and no HVAC operation after a key on event. When one of the HVAC controls are manipulated the system wakes up and will resume normal operation. To correct the concern, reprogram the HVAC module to the latest calibration using the latest version of the appropriate Ford diagnostic scan tool. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 19980 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - September 10, 2018•Document ID: 10149754Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47508
- Date Added:
- December 3, 2018
- Manufacturer:
- FORD
SummarySome 2014-2018 Escape vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part BCM. Inspect the BCM for the presence of fuse F88. If the fuse is missing, install the correct size replacement fuse as outlined in the Wiring Manual and then re-evaluate the concern.
Associated Products (5)Associated Documents - August 30, 2018•Document ID: 10144949Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 47499
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2018 Explorer and Escape vehicles equipped with a 4G TCU modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. If normal Workshop Manual (WSM) diagnosis and testing does not indicate a fault and no diagnostic trouble codes (DTCs) are stored, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. To assist with the investigation, use the Report A Vehicle Concern link at the bottom of the OASIS report and complete the form.
Associated Products (2)Associated Documents - August 23, 2018•Document ID: 10144919Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSB 18-2255
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost, 2015-2018 Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost, 2016-2018 Explorer vehicles equipped with 2.3L EcoBoost, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost and 2016-2018 Focus RS equipped with 2.3L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure to correct the condition.
Associated Products (37)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford Focus2018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Explorer2017 Ford Focus2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape+ 17 moreAssociated Documents - August 17, 2018•Document ID: 10144914Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB 18-2247
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2017 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1 Feb 2017 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Associated Products (1)Associated Documents - August 17, 2018•Document ID: 10144913Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 18-2246
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Escape vehicles with a 1.5L Ecoboost engine and built on 2-Feb-2017 and through 3-Aug-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Associated Products (2)Associated Documents - August 15, 2018•Document ID: 10144943Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47471
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Reprogram the TCU using Integrated Diagnostic System (IDS) release 110.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (4)Associated Documents - August 15, 2018•Document ID: 10144942Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47470
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on or after 28-Jul-2016 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system display and no HVAC operation after a key on event. When one of the HVAC controls are manipulated the system wakes up and will resume normal operation. To correct the concern, reprogram the HVAC module to the latest calibration using the latest version of the appropriate Ford diagnostic scan tool. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 19980 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - August 15, 2018•Document ID: 10144939Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47467
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the powertrain control module (PCM). May also exhibit an all-wheel drive (AWD) fault warning and/or traction control (TC) light on. Inspect the 14290 wiring harness at the battery junction box (BJB) under the air cleaner and/or the brake vacuum pump for wiring harness retainers not installed correctly allowing chafing to occur at multiple points. Repair damaged wiring as required. Refer to the Wiring Diagram for repair information. For claiming, use causal part 14290 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Associated Products (2)Associated Documents - August 13, 2018•Document ID: 10144937Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47462
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
Summary2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to the extended coolant pressure test and checking for combustion gases in Workshop Manual (WSM), Section 303-03A. If internal coolant loss is confirmed, further investigation of the head gasket interface is required. Carefully inspect the cylinder block and head for erosion, pitting, and flatness defects, primarily between the cylinder to cylinder bore bridges. If defects to the aluminum surface on the cylinder block and/or cylinder head are found, follow the cost cap tool for component replacement. Follow WSM, Section 303-01A for the repair procedures
Associated Products (26)2018 Ford Edge2018 Ford Escape2018 Ford Focus2018 Ford Fusion2018 Lincoln MKC2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Focus2017 Ford Fusion2017 Lincoln MKC2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford Focus2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKZ2015 Ford Edge2015 Ford Escape+ 6 moreAssociated Documents - August 2, 2018•Document ID: 10144930Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47444
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (59)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Ford Transit Connect2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max+ 39 moreAssociated Documents - July 27, 2018•Document ID: 10144197Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION
- Mfr Comm. #:
- tsb18-2229
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummarySome 2018 Escape vehicles equipped with BLIS and CTA built on or before 4-May-2018 may exhibit BLIS and CTA fault messages in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U3000:46 stored in the side obstacle detection control module left side (SODL) or side obstacle detection control module right side (SODR). Follow the Service Procedure steps to correct the condition.
Associated Products (1)Associated Documents - July 26, 2018•Document ID: 10144219Service Bulletin/Repair InstructionsTRAILER HITCHES; LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- SSM 47430
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummaryIf a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing the existing hands-free liftgate actuation upper sensor (14F680), lower sensor (14F680), stone deflector (17779), hands-free liftgate actuation module (14B291), plastic fasteners (N807951S) and screws (W506964) that are required for the factory installed trailer hitch receiver with hands-free liftgate option. Replacement of these parts to restore hands-free liftgate function is not warrantable. Regardless of trailer hitch configuration, the hands-free liftgate system cannot be added to a vehicle that was originally built without the hands-free liftgate option.
Associated Products (10)Associated Documents - July 20, 2018•Document ID: 10144213Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47424
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. This may be due to the calibration in the audio control module (ACM). To correct the concern, reprogram the ACM to the latest calibration using the appropriate Ford scan tool release 110.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - July 19, 2018•Document ID: 10144211Service Bulletin/Repair InstructionsEQUIPMENT; SERVICE BRAKES; ENGINE
- Mfr Comm. #:
- SSM 47420
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummarySome 2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an oily substance near the bellhousing area that could be perceived as an engine oil leak. This condition could be caused by assembly grease on the end of the crankshaft. Clean the area with Motorcraftù Brake Metal Parts Cleaner PM-4-A and compressed air. Add 1 oz. of Rotunda white engine oil dye 164-TP33200601 or equivalent to the engine and road test for 10 miles. Reinspect suspect area with Rotunda pure ultraviolet (UV) black light 164-TP8695 or 164-R3748 or equivalent. If evidence of white dye is found, follow Workshop Manual (WSM), Section 300-00 for engine oil leak diagnosis.
Associated Products (1)Associated Documents - July 18, 2018•Document ID: 10144210Service Bulletin/Repair InstructionsSUSPENSION; EQUIPMENT
- Mfr Comm. #:
- SSM 47416
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummarySome 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part BV6Z-5500-D with a solid bushing is available. Refer to Workshop Manual (WSM), Section 204-02 for removal and installation.
Associated Products (6)Associated Documents - July 17, 2018•Document ID: 10144191Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- tsb18-2210
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1Jun2018 may exhibit an illuminated MIL with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Associated Products (2)Associated Documents - July 4, 2018•Document ID: 10144186Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- tsb18-2193
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 16-0107 to update the Service Procedure. Some 2017 Escape vehicles equipped with an auto start/stop system and built on or before 18-May-2016 may exhibit DTC P1935 stored in the powertrain control module (PCM) on vehicles equipped with a 1.5L/2.0L engine and/or DTC P061E stored in the PCM on vehicles equipped with a 2.0L engine. Follow the Service Procedure steps to correct the condition.
Associated Products (1)Associated Documents - July 4, 2018•Document ID: 10144180Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- tsb18-2178
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 01-Jun-2018 may exhibit an illuminated MIL (wrench) lamp with diagnostic trouble code (DTC) P061E stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Associated Products (2)Associated Documents - July 2, 2018•Document ID: 10144199Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47397
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to start the engine. If using FordPass, the app will indicate that the vehicle started successfully, but the engine may not have started or may start and then immediately shut off. Reprogram the BCM using the appropriate Ford scan tool or equivalent release 110.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (9)Associated Documents