Ford Escape Service Bulletins

1,197 manufacturer communications on file.

June 22, 2018•Document ID: 10143103
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47380
Date Added:
July 23, 2018
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (55)
2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge+ 35 more
Associated Documents
- Download MC-10143103-0001.pdf↗
June 22, 2018•Document ID: 10143102
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47379
Date Added:
July 23, 2018
Manufacturer:
FORD
Summary
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (58)
2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge+ 38 more
Associated Documents
- Download MC-10143102-0001.pdf↗
June 15, 2018•Document ID: 10143093
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
SSM 47357
Date Added:
July 23, 2018
Manufacturer:
FORD
Summary
Some 2016 Escape vehicles with SYNC 3 may exhibit a radio that is inoperative and/or no audio after cranking. If SYNC software is not 3.0 or higher on the PTS website or on the vehicle display screen > SYNC Settings, then perform standard programming procedure. Refer to Workshop Manual (WSM), Section 415-00. Reprogram the audio control module (ACM) using the appropriate Ford scan tool or equivalent release 109.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)
2016 Ford Escape
Associated Documents
- Download MC-10143093-0001.pdf↗
June 13, 2018•Document ID: 10143113
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mfr Comm. #:
18M02
Date Added:
July 23, 2018
Manufacturer:
LINCOLN
Summary
Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage
Associated Products (17)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Taurus 2017 Ford Transit 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator
Associated Documents
- Download MC-10143113-0001.pdf↗
June 6, 2018•Document ID: 10143080
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47335
Date Added:
July 23, 2018
Manufacturer:
FORD
Summary
Some 2017-2018 Escape and 2017-2019 MKC vehicles may exhibit a lack of A/C cooling performance during PDI. This may be due to a insufficient/low refrigerant charge. If a vehicle displays a lack of cooling performance during PDI, inspect for a leak. Refer to the diagnostics in Workshop Manual (WSM), Section 412-00 for A/C leak detection. Many times when the system is only evacuated and refilled to the proper level at PDI the customer will return for a lack of cooling performance concern. A refrigerant leak will usually be identified as the root cause.
Associated Products (4)
2018 Ford Escape 2018 Lincoln MKC 2017 Ford Escape 2017 Lincoln MKC
Associated Documents
- Download MC-10143080-0001.pdf↗
June 1, 2018•Document ID: 10143110
Service Bulletin/Repair Instructions
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER; EQUIPMENT; SERVICE BRAKES, AIR:DISC:CALIPER
Mfr Comm. #:
18U17-S1
Date Added:
July 23, 2018
Manufacturer:
LINCOLN
Summary
Certain 2018 Model Year Escape and MKC Vehicles - Rear Brake Caliper Bolt Torque
Associated Products (2)
2018 Ford Escape 2018 Lincoln MKC
Associated Documents
- Download MC-10143110-0001.pdf↗
April 25, 2018•Document ID: 10137144
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SSM 47263
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2018 Escape vehicles equipped with a 1.5L or 2.0L EcoBoost engine may exhibit an illuminated powertrain malfunction indicator (wrench) lamp with DTC P061E stored in the powertrain control module (PCM). Clear the DTC and return the vehicle to the customer. Do not attempt any other repairs at this time. Do not replace the PCM or brake pedal position (BPP)/brake on off (BOO) switch. Engineering is investigating. To assist with the investigation use the Report A Vehicle Concern link at the bottom of the OASIS report and complete the form. Monitor OASIS for updates.
Associated Products (1)
2018 Ford Escape
Associated Documents
- Download MC-10137144-0001.pdf↗
April 16, 2018•Document ID: 10137135
Service Bulletin/Repair Instructions
EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SSM 47238
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM). Inspect the crankcase pressure sensor tube at the rear air intake system connection for a partial disconnect. Disconnect the quick release coupling on the crankcase pressure sensor tube assembly and inspect the O-Ring for damage. Refer to Workshop Manual (WSM), Section 303-12. Engineering is currently investigating. To assist with the investigation, use the Report a Vehicle Concern link at the bottom of the OASIS report and submit a Global Concern Report (GCR). Monitor OASIS for updates.
Associated Products (1)
2018 Ford Escape
Associated Documents
- Download MC-10137135-0001.pdf↗
April 13, 2018•Document ID: 10137133
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
SSM 47234
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2013-2016 Escape and 2016 Focus, Transit and Transit Connect vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets, select AM/FM presets and/or erratic preset button operation. Reprogram the front control display interface module (FCDIM) using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 109.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards(SLTS) manual.
Associated Products (7)
2016 Ford Escape 2016 Ford Focus 2016 Ford Transit 2016 Ford Transit Connect 2015 Ford Escape 2014 Ford Escape 2013 Ford Escape
Associated Documents
- Download MC-10137133-0001.pdf↗
April 11, 2018•Document ID: 10137132
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 47231
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. The noise is noticeable because of an elevated idle speed while the vehicle is in transport mode. Do not remove the vehicle from transport mode to diagnose or perform a repair for this noise. Vehicle should only be removed from transport mode as directed by the pre-delivery procedure.
Associated Products (2)
2018 Ford Escape 2017 Ford Escape
Associated Documents
- Download MC-10137132-0001.pdf↗
April 11, 2018•Document ID: 10137130
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47229
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes then reinstall. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (8)
2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10137130-0001.pdf↗
April 10, 2018•Document ID: 10137129
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; SEATS
Mfr Comm. #:
SSM 47228
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Escape vehicles built on or before 5-Apr-2017 with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or BLIS not available warning without a trailer connected. Access connectors C439 (4 pin) and C432 (12 pin) in the trailer tow harness. Inspect for corrosion and/or water contamination. Clean as required and add electrical grease (XG-12). Install and fully seat cover on C439 to prevent future water entry. Reprogram the trailer module (TR) using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 105.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 15K868 and applicable labor operations in Section 10 of the SLTS Manual, use causal part 19H332 for reprogram.
Associated Products (3)
2017 Ford Escape 2016 Ford Escape 2015 Ford Escape
Associated Documents
- Download MC-10137129-0001.pdf↗
April 9, 2018•Document ID: 10137150
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION
Mfr Comm. #:
18U12
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Certain 2018 Model Year Escape and MKC Vehicles - Transmission Bell Housing Bolt TorqueCertain 2012-2016 Model Year F-450 ? F-750 and F-59 Commercial Stripped Chassis Vehicles Equipped with a 6.8L Engine - Camshaft Roller Follower Replacement
Associated Products (12)
2018 Ford Escape 2018 Lincoln MKC 2016 Ford F-650 2016 Ford F-750 2015 Ford F-650 2015 Ford F-750 2014 Ford F-650 2014 Ford F-750 2013 Ford F-650 2013 Ford F-750 2012 Ford F-650 2012 Ford F-750
Associated Documents
- Download MC-10137150-0001.pdf↗
April 6, 2018•Document ID: 10137127
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47219
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Various 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4G WI-FI Hotspot if equipped. The SYNC automatic update feature must be connected to an external Wi-Fi source to function properly. No repairs should be made in attempt to correct this concern.
Associated Products (8)
2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10137127-0001.pdf↗
April 4, 2018•Document ID: 10137126
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 47211
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (36)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford C-Max 2016 Ford Edge+ 16 more
Associated Documents
- Download MC-10137126-0001.pdf↗
March 30, 2018•Document ID: 10137115
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 47204
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on the engine block. To diagnose this concern, with the engine at normal operating temperature, pressurize the cooling system to 138 kPa (20 psi) and hold for 5 hours. If the coolant pressure drops 27.57 kPa (4psi), remove the spark plugs and inspect for coolant in the cylinders. If coolant is found in any of the cylinders, replace the engine long block assembly. Follow normal prior approval process for your Dealership. However, follow the diagnostic repair procedure in this article to determine correct repair. For claiming, use causal part 6006 and applicable labor operations in Section 6 of the SLTS Manual.
Associated Products (20)
2018 Ford Edge 2018 Ford Escape 2018 Ford Fusion 2018 Lincoln MKC 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Escape 2017 Ford Fusion 2017 Lincoln MKC 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford Escape 2016 Ford Fusion 2016 Lincoln MKC 2016 Lincoln MKZ 2015 Ford Edge 2015 Ford Escape 2015 Ford Fusion 2015 Lincoln MKC 2015 Lincoln MKZ
Associated Documents
- Download MC-10137115-0001.pdf↗
March 30, 2018•Document ID: 10137114
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
SSM 47203
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated MIL on with DTC P051B. This DTC sets if the crankcase pressure sensor voltage is greater than a calibrated threshold. If DTC P051B is set with any other codes, diagnose and repair those DTCs first. If DTC P051B is the only DTC, use the Integrated Diagnostic System (IDS) datalogger and monitor CRNKCAS_P_V at KOEO for 10 seconds without tapping/disturbing the sensor or connector. If the sensor voltage is found to be less than 3.7V or more than 4.1V, replace the crankcase sensor/hose assembly and leave the sensor connected to the hose. If the hose assembly is replaced, record the sensor voltage in the claim or make a recording of the CRNKCAS_P_V at KOEO with the original sensor and upload the session to the server. Engineering is currently investigating. Monitor OASIS for updates.
Associated Products (1)
2018 Ford Escape
Associated Documents
- Download MC-10137114-0001.pdf↗
March 30, 2018•Document ID: 10137113
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 47201
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
Associated Products (234)
2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape+ 214 more
Associated Documents
- Download MC-10137113-0001.pdf↗
March 26, 2018•Document ID: 10137077
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE
Mfr Comm. #:
TSB18-2099
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2017 Escape vehicles built on or before 1-Sep-2017 may exhibit a manual liftgate that is difficult to close or a power liftgate that exhibits bounce back and/or will not cinch. Follow the Service Procedure steps to correct this condition.
Associated Products (1)
2017 Ford Escape
Associated Documents
- Download MC-10137077-0001.pdf↗
March 23, 2018•Document ID: 10137105
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 47187
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2017-2018 Escape/Focus/Transit Connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with DTC P1594 stored in the BCM. If using the FordPass app, the app will tell the customer that the vehicle started successfully, but the customer observes that the vehicle did not start or started then shut off. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (6)
2018 Ford Escape 2018 Ford Focus 2018 Ford Transit 2017 Ford Escape 2017 Ford Focus 2017 Ford Transit Connect
Associated Documents
- Download MC-10137105-0001.pdf↗

← Back to Ford Escape