Ford Escape Service Bulletins

1,197 manufacturer communications on file.

April 16, 2019•Document ID: 10159498
Service Bulletin/Repair Instructions
ENGINE; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47937
Date Added:
May 7, 2019
Manufacturer:
FORD
Summary
SSM 47937 - 2019 MKC, 2018-2019 Escape - 2.0L - Auto Start/Stop - No Auto Restart After An Auto Stop Event With DTC P164C Some 2018-2019 Escape vehicles built on or after 01-Aug-2018 or 2019 MKC vehicles equipped with a 2.0L engine may exhibit an auto start/stop, no auto restart concern with diagnostic trouble code (DTC) P164C. A revised crankshaft position sensor (CKP) JX6Z-6C315-B is available. Refer to the Workshop Manual (WSM), Section 303-14A. For claiming, use causal part 6C315 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)
2019 Ford Escape 2019 Lincoln MKC 2018 Ford Escape
Associated Documents
- Download MC-10159498-0001.pdf↗
April 11, 2019•Document ID: 10159457
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; POWER TRAIN
Mfr Comm. #:
TSB 19-2100
Date Added:
May 6, 2019
Manufacturer:
FORD
Summary
Some 2013-2015 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or a transmission malfunction service now warning with only diagnostic trouble codes (DTCs) P0741 and/or P1744 stored in the powertrain control module (PCM). This may be due to internal damage to the torque converter. To resolve the condition, repair or replace the affected internal transmission components as directed by the Service Procedure.
Associated Products (3)
2015 Ford Escape 2014 Ford Escape 2013 Ford Escape
Associated Documents
- Download MC-10159457-0001.pdf↗
April 4, 2019•Document ID: 10159502
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE
Mfr Comm. #:
SSM 47909
Date Added:
May 7, 2019
Manufacturer:
LINCOLN
Summary
SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over torqued. The torque specification for these screws are 1.7 Nm (1.25 lb-ft). Engineering recommends not to use any power tool to tighten these screws. Most any power tool will apply more torque to the screws than the allowed torque specification and will damage the plastic nut(s).
Associated Products (6)
2019 Ford Escape 2019 Lincoln MKC 2018 Ford Escape 2018 Lincoln MKC 2017 Ford Escape 2017 Lincoln MKC
Associated Documents
- Download MC-10159502-0001.pdf↗
March 18, 2019•Document ID: 10156594
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47875
Date Added:
April 3, 2019
Manufacturer:
FORD
Summary
Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module (BCM). Inspect the BCM for the presence of fuse F88. If fuse 88 is missing, install a 25 amp fuse and then re-evaluate the concern. If fuse 88 is installed in a vehicle with an auto start/stop system, the vehicle may exhibit concerns where the radio is turning off during an auto start/stop event and the instrument panel cluster (IPC) back lighting slowly goes dim during auto start/stop events.
Associated Products (21)
2019 Ford Escape 2018 Ford C-Max 2018 Ford Escape 2018 Ford Focus 2018 Ford Transit Connect 2017 Ford C-Max 2017 Ford Escape 2017 Ford Focus 2017 Ford Transit Connect 2016 Ford C-Max 2016 Ford Escape 2016 Ford Focus 2016 Ford Transit Connect 2015 Ford C-Max 2015 Ford Escape 2015 Ford Focus 2015 Ford Transit Connect 2014 Ford C-Max 2014 Ford Escape 2014 Ford Focus+ 1 more
Associated Documents
- Download MC-10156594-0001.pdf↗
March 14, 2019•Document ID: 10156588
Service Bulletin/Repair Instructions
SUSPENSION; SUSPENSION:REAR
Mfr Comm. #:
SSM 47858
Date Added:
April 3, 2019
Manufacturer:
FORD
Summary
Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part is available through the parts catalog. Refer to Workshop Manual (WSM), Section 204-02 for removal and installation.
Associated Products (6)
2018 Ford Escape 2017 Ford Escape 2016 Ford Escape 2015 Ford Escape 2014 Ford Escape 2013 Ford Escape
Associated Documents
- Download MC-10156588-0001.pdf↗
March 7, 2019•Document ID: 10156569
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 47849
Date Added:
April 3, 2019
Manufacturer:
FORD
Summary
Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure Test procedure in WSM, Section 303-03, pressurize the cooling system to 138kPa(20 psi0 and hold for 5 hours. If cooling system pressure drops 27.57kPa(4psi) after 5 hours and internal engine coolant loss is confirmed, further investigation of the engine block surface to head gasket interface is required. Carefully inspect engine block cylinders and cylinder bore bridges for erosion, pitting, and flatness. If defects with the cylinder block surface are identified, follow WSM, Section 303-01A procedures for repairs. Complete cost cap as needed to determine the most cost effective repair. Ford has found that all returned cylinder heads pass inspection and may have been reused.
Associated Products (9)
2019 Ford Escape 2019 Ford Fusion 2018 Ford Escape 2018 Ford Fusion 2017 Ford Escape 2017 Ford Fusion 2016 Ford Fusion 2015 Ford Fusion 2014 Ford Fusion
Associated Documents
- Download MC-10156569-0001.pdf↗
March 1, 2019•Document ID: 10156485
Service Bulletin/Repair Instructions
STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE
Mfr Comm. #:
TSB 19-2057
Date Added:
April 2, 2019
Manufacturer:
FORD
Summary
Some 2017 Escape vehicles built on or before 1-Sep-2017 may exhibit a manual liftgate that is difficult to close. This may be due to the striker wing position relative to striker. To correct the condition, adjust the striker wings to the specified specification.
Associated Products (1)
2017 Ford Escape
Associated Documents
- Download MC-10156485-0001.pdf↗
March 1, 2019•Document ID: 10156484
Service Bulletin/Repair Instructions
STRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE
Mfr Comm. #:
TSB 19-2056
Date Added:
April 2, 2019
Manufacturer:
FORD
Summary
Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. To resolve the condition, adjust the striker position or the striker wings.
Associated Products (3)
2019 Ford Escape 2018 Ford Escape 2017 Ford Escape
Associated Documents
- Download MC-10156484-0001.pdf↗
February 22, 2019•Document ID: 10156887
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47824
Date Added:
April 8, 2019
Manufacturer:
FORD
Summary
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (87)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer+ 67 more
Associated Documents
- Download MC-10156887-0001.pdf↗
February 22, 2019•Document ID: 10155575
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47824
Date Added:
April 1, 2019
Manufacturer:
FORD
Summary
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (130)
2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC+ 110 more
Associated Documents
- Download MC-10155575-0001.pdf↗
February 21, 2019•Document ID: 10156885
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47821
Date Added:
April 8, 2019
Manufacturer:
LINCOLN
Summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (18)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10156885-0001.pdf↗
February 21, 2019•Document ID: 10155573
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47821
Date Added:
April 1, 2019
Manufacturer:
FORD
Summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (24)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang+ 4 more
Associated Documents
- Download MC-10155573-0001.pdf↗
February 20, 2019•Document ID: 10156892
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
19B02
Date Added:
April 8, 2019
Manufacturer:
FORD
Summary
Certain 2019 Model Year Escape Vehicles Equipped With R1234yf Refrigerant - Special Air Conditioning - Evacuation and Charging Service Information
Associated Products (1)
2019 Ford Escape
Associated Documents
- Download MC-10156892-0001.pdf↗
February 20, 2019•Document ID: 10155580
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
19B02
Date Added:
April 1, 2019
Manufacturer:
FORD
Summary
Certain 2019 Model Year Escape Vehicles Equipped With R1234yf Refrigerant - Special Air Conditioning - Evacuation and Charging Service Information
Associated Products (1)
2019 Ford Escape
Associated Documents
- Download MC-10155580-0001.pdf↗
February 5, 2019•Document ID: 10156860
Service Bulletin/Repair Instructions
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL; POWER TRAIN
Mfr Comm. #:
TSB 19-2017
Date Added:
April 8, 2019
Manufacturer:
LINCOLN
Summary
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure steps to correct the condition.
Associated Products (31)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford Focus 2018 Ford Fusion 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Escape 2017 Ford Explorer 2017 Ford Focus 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford Escape 2016 Ford Explorer+ 11 more
Associated Documents
- Download MC-10156860-0001.pdf↗
February 5, 2019•Document ID: 10155548
Service Bulletin/Repair Instructions
EQUIPMENT; POWER TRAIN
Mfr Comm. #:
TSB 19-2017
Date Added:
April 1, 2019
Manufacturer:
LINCOLN
Summary
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure steps to correct the condition.
Associated Products (37)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford Focus 2018 Ford Fusion 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Escape 2017 Ford Explorer 2017 Ford Focus 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford Escape+ 17 more
Associated Documents
- Download MC-10155548-0001.pdf↗
February 4, 2019•Document ID: 10156871
Service Bulletin/Repair Instructions
LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47784
Date Added:
April 8, 2019
Manufacturer:
FORD
Summary
Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer connected to the vehicle. Access connectors C439 (4 pin) and C432 (12 pin) within the trailer connector harness (15K868). Refer to Wiring Diagram, Cell 151. Inspect connectors for corrosion and/or water contamination. Clean as required and add electrical grease (XG-12 or equivalent). Make certain the protective cover over C439 is installed and fully seated to prevent future water intrusion. For claiming, use causal part 15K868 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)
2019 Ford Escape 2018 Ford Escape 2017 Ford Escape
Associated Documents
- Download MC-10156871-0001.pdf↗
February 4, 2019•Document ID: 10155559
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47784
Date Added:
April 1, 2019
Manufacturer:
FORD
Summary
Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer connected to the vehicle. Access connectors C439 (4 pin) and C432 (12 pin) within the trailer connector harness (15K868). Refer to Wiring Diagram, Cell 151. Inspect connectors for corrosion and/or water contamination. Clean as required and add electrical grease (XG-12 or equivalent). Make certain the protective cover over C439 is installed and fully seated to prevent future water intrusion. For claiming, use causal part 15K868 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)
2019 Ford Escape 2018 Ford Escape 2017 Ford Escape
Associated Documents
- Download MC-10155559-0001.pdf↗
January 25, 2019•Document ID: 10153978
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47771
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (2)
2019 Ford Escape 2019 Ford Fusion
Associated Documents
- Download MC-10153978-0001.pdf↗
January 17, 2019•Document ID: 10153970
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SSM 47750
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (18)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10153970-0001.pdf↗

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