Ford Escape Service Bulletins

1,197 manufacturer communications on file.

February 17, 2020•Document ID: 10171860
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
TSB-20-2031
Date Added:
March 3, 2020
Manufacturer:
FORD
Summary
Some 2017 Escape vehicles built on or before 18-May-2017 may be unable to reset the oil change indicator following the Workshop Manual (WSM), Section 413-01 procedure. This may be due to the instrument panel cluster (IPC) software that was updated and/or an IPC replacement during a previous service visit. To correct the condition, follow the Service Procedure to replace the IPC with an updated service part.
Associated Products (1)
2017 Ford Escape
Associated Documents
- Download MC-10171860-0001.pdf↗
January 31, 2020•Document ID: 10171034
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
20B01
Date Added:
February 5, 2020
Manufacturer:
FORD
Summary
In some of the affected vehicles, the power steering control module (PSCM) may exhibit a fault resulting in a lack of power steering assistance at start up. A steering assist fault message may also be displayed in the message center. A lack of power steering assistance may result in higher effort steering the vehicle.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10171034-0001.pdf↗
January 21, 2020•Document ID: 10171011
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
19B37-S1
Date Added:
February 4, 2020
Manufacturer:
FORD
Summary
Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Over time, this condition my damage the engine, requiring replacement of the engine short block.
Associated Products (6)
2019 Ford Escape 2019 Ford Fusion 2018 Ford Escape 2018 Ford Fusion 2017 Ford Escape 2017 Ford Fusion
Associated Documents
- Download MC-10171011-0001.pdf↗
January 20, 2020•Document ID: 10170929
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48468
Date Added:
February 4, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape/Corsair, Edge, Explorer, Fusion, Ranger, Transit Connect Vehicles equipped with a TCU may exhibit a "Battery Backup Component Failure" message in the cluster. This may be accompanied by DTC 1477-09 - Backup Battery Component Failure. This may be due to the TCU experiencing a sudden temperature change. To correct this condition, reprogram the TCU using the appropriate Ford diagnostic scan tool. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (8)
2020 Ford Edge 2020 Ford Escape 2020 Ford Explorer 2020 Ford Fusion 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Corsair
Associated Documents
- Download MC-10170929-0001.pdf↗
January 17, 2020•Document ID: 10170908
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB-20-2002
Date Added:
February 4, 2020
Manufacturer:
FORD
Summary
Some 2018-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). This may be due to the crankcase pressure sensor. To correct the condition, follow the Service Procedure steps to replace the crankcase pressure sensor.
Associated Products (2)
2019 Ford Escape 2018 Ford Escape
Associated Documents
- Download MC-10170908-0001.pdf↗
December 20, 2019•Document ID: 10169986
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 48423
Date Added:
January 8, 2020
Manufacturer:
FORD
Summary
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (103)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford F-150 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit Connect 2020 Lincoln MKX 2020 Lincoln MKZ 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect+ 83 more
Associated Documents
- Download MC-10169986-0001.pdf↗
December 20, 2019•Document ID: 10169847
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 19-2386
Date Added:
January 7, 2020
Manufacturer:
LINCOLN
Summary
Some 2019-2020 Edge/Nautilus/Transit Connect and 2020 Escape/Corsair vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the powertrain control module (PCM) and/or intermittent no reverse engagement concerns. This may be due to contamination in the main control valve body separator plate orifice. To correct the condition, follow the Service Procedure steps to clean the contamination from the main control plate.
Associated Products (8)
2020 Ford Edge 2020 Ford Escape 2020 Ford Transit Connect 2020 Lincoln Corsair 2019 Ford Edge 2019 Ford Transit Connect 2019 Lincoln MKX 2018 Lincoln MKX
Associated Documents
- Download MC-10169847-0001.pdf↗
December 20, 2019•Document ID: 10169807
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 19-2346
Date Added:
January 7, 2020
Manufacturer:
LINCOLN
Summary
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
Associated Products (16)
2019 Ford Escape 2019 Ford Fusion 2019 Lincoln MKC 2019 Lincoln MKZ 2018 Ford Edge 2018 Ford Escape 2018 Ford Fusion 2018 Lincoln MKC 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Escape 2017 Ford Fusion 2017 Lincoln MKC 2017 Lincoln MKZ 2016 Ford Edge 2015 Ford Edge
Associated Documents
- Download MC-10169807-0001.pdf↗
December 12, 2019•Document ID: 10169989
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
19B37
Date Added:
January 8, 2020
Manufacturer:
FORD
Summary
Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming
Associated Products (6)
2019 Ford Escape 2019 Ford Fusion 2018 Ford Escape 2018 Ford Fusion 2017 Ford Escape 2017 Ford Fusion
Associated Documents
- Download MC-10169989-0001.pdf↗
December 11, 2019•Document ID: 10169940
Service Bulletin/Repair Instructions
POWER TRAIN; FUEL SYSTEM, GASOLINE
Mfr Comm. #:
SSM 48397
Date Added:
January 8, 2020
Manufacturer:
FORD
Summary
Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. If normal diagnosis leads to a biased or failed Fuel Low Pressure (FLP) sensor, the sensor is available without the need to order the entire fuel line assembly. The FLP sensor, located on the fuel supply line to the high pressure pump, provides the low side fuel pressure input to the PCM so the Fuel Driver Module can be controlled accordingly. The FLP PID can be viewed in the Datalogger and then compared to a manual pressure gauge per pinpoint test HC in the PCED to validate the sensor is working properly. The Fusion/MKZ catalog has been updated to show the sensor availability.
Associated Products (9)
2015 Ford Escape 2015 Ford Fusion 2015 Lincoln MKC 2015 Lincoln MKZ 2014 Ford Escape 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford Fusion 2013 Lincoln MKZ
Associated Documents
- Download MC-10169940-0001.pdf↗
December 11, 2019•Document ID: 10169884
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 19-2375
Date Added:
January 7, 2020
Manufacturer:
FORD
Summary
This article supersedes TSB 19-2139 to update the production fix date. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, replace the short block and head gasket.
Associated Products (9)
2019 Ford Escape 2019 Ford Fusion 2018 Ford Escape 2018 Ford Fusion 2017 Ford Escape 2017 Ford Fusion 2016 Ford Fusion 2015 Ford Fusion 2014 Ford Fusion
Associated Documents
- Download MC-10169884-0001.pdf↗
December 6, 2019•Document ID: 10169913
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48383
Date Added:
January 8, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Explorer, Aviator, Ecosport, Mustang, Escape or Corsair may have a symptom of no ability to schedule a remote start event using the Fordpass or Lincolnway app. This may be due to the current level SYNC software installed. To correct this condition, program the SYNC module utilizing section 415 of the workshop manual. If no update is available or the problem persists after programming, verify that the Fordpass or Lincolnway app is activated properly as per the owners guide. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (6)
2020 Ford Ecosport 2020 Ford Escape 2020 Ford Explorer 2020 Ford Mustang 2020 Lincoln Aviator 2020 Lincoln Corsair
Associated Documents
- Download MC-10169913-0001.pdf↗
November 22, 2019•Document ID: 10168812
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 48345
Date Added:
December 5, 2019
Manufacturer:
FORD
Summary
Some 2019-2020 Edge/Escape/Nautilus/Corsair vehicles equipped with 2.0L EcoBoost engines may exhibit low coolant, white smoke from the tailpipe, an over temperature warning in the instrument panel cluster (IPC), external coolant leaking, and/or illuminated MIL with DTCs P0217, P0401, P1026, P1285, P1299, P2196 or P2467 stored in the PCM. This may be due to an EGR Cooler that is leaking coolant into the engine intake and exhaust system. The EGR cooler should be inspected first to detect the presence of any internal leaks by a visual inspection and a pressure test as defined in the Workshop Manual (WSM). If any coolant is found leaking from the coolant chamber into the exhaust chamber, replace the EGR cooler. If no issues are detected with the EGR cooler, continue repair diagnosis using standard diagnostic procedures as defined in the WSM.
Associated Products (7)
2020 Ford Edge 2020 Ford Escape 2020 Lincoln Corsair 2020 Lincoln Nautilus 2019 Ford Edge 2019 Ford Escape 2019 Lincoln Nautilus
Associated Documents
- Download MC-10168812-0001.pdf↗
November 21, 2019•Document ID: 10168810
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48340
Date Added:
December 5, 2019
Manufacturer:
FORD
Summary
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
Associated Products (76)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Flex 2019 Ford Taurus 2019 Ford Transit 2019 Lincoln MKC 2019 Lincoln MKT 2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350+ 56 more
Associated Documents
- Download MC-10168810-0001.pdf↗
November 21, 2019•Document ID: 10168765
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
TS 19-2348
Date Added:
December 4, 2019
Manufacturer:
FORD
Summary
Some 2017 Escape equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). This may be due to the crankcase pressure sensor/tube assembly. To correct the condition, follow the Service Procedure steps to replace the crankcase pressure sensor/tube assembly and reprogram the PCM.
Associated Products (1)
2017 Ford Escape
Associated Documents
- Download MC-10168765-0001.pdf↗
November 21, 2019•Document ID: 10168763
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 19-2347
Date Added:
December 4, 2019
Manufacturer:
FORD
Summary
Some 2017 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). This may be due to the crankcase pressure sensor/tube assembly. To correct the condition, follow the Service Procedure steps to replace the crankcase pressure sensor/tube assembly.
Associated Products (1)
2017 Ford Escape
Associated Documents
- Download MC-10168763-0001.pdf↗
November 21, 2019•Document ID: 10168739
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 19-2139
Date Added:
December 4, 2019
Manufacturer:
FORD
Summary
Some 2014-2019 Fusion vehicles built on or before 21-Feb-2019 and 2017-2019 Escape vehicles built on or before 06-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, replace the short block and head gasket.
Associated Products (9)
2019 Ford Escape 2019 Ford Fusion 2018 Ford Escape 2018 Ford Fusion 2017 Ford Escape 2017 Ford Fusion 2016 Ford Fusion 2015 Ford Fusion 2014 Ford Fusion
Associated Documents
- Download MC-10168739-0001.pdf↗
November 20, 2019•Document ID: 10168796
Service Bulletin/Repair Instructions
TRAILER HITCHES; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48335
Date Added:
December 5, 2019
Manufacturer:
FORD
Summary
Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To correct this condition, reprogram the trailer module (TRM) using the appropriate Ford diagnostic scan tool. For claiming use causal part (19H332) and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)
2019 Ford Escape 2018 Ford Escape 2017 Ford Escape
Associated Documents
- Download MC-10168796-0001.pdf↗
November 8, 2019•Document ID: 10168794
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48316
Date Added:
December 5, 2019
Manufacturer:
FORD
Summary
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (30)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer+ 10 more
Associated Documents
- Download MC-10168794-0001.pdf↗
October 24, 2019•Document ID: 10167210
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48279
Date Added:
November 6, 2019
Manufacturer:
FORD
Summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be unavailable for about 10 minutes while this update takes place. This may be due to the TCU still in factory mode. Using the appropriate Ford diagnostic scan tool, check the TCU_AUTHSTATE PID status showing Factory Mode. To correct this condition, perform programmable module installation (PMI) on the telematics control unit (TCU). Once PMI is completed, ensure the TCU_AUTHSTATE PID in service tool no longer displays Factory Mode. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM) section 415-00. For claiming, use causal part 14G229.
Associated Products (19)
2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fusion 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10167210-0001.pdf↗

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