Ford Escape Service Bulletins

1,197 manufacturer communications on file.

August 21, 2020•Document ID: 10179182
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
SSM 49121
Date Added:
September 2, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a flutter, hum, and/or wind noise while driving. This may be due to an incorrectly adjusted roof opening panel. Components should not be replaced for this condition. Adjust the roof opening panel so that the front edge of the sliding glass panel is contacting the margin seal. Refer to Workshop Manual (WSM), Section 501-17. After adjustment perform a power roof opening panel initialization. Refer to WSM, Section 501-17.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10179182-0001.pdf↗
August 13, 2020•Document ID: 10179359
Service Bulletin/Repair Instructions
VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT
Mfr Comm. #:
SSM 49087
Date Added:
September 4, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a flutter, drone, hum, and/or vibration noise while driving. This may be due to an incorrectly adjusted roof opening panel. Components should not be replaced for this condition. Adjust the roof opening panel so that the front edge of the sliding glass panel is contacting the margin seal. Refer to Workshop Manual (WSM), Section 501-17. After adjustment perform a power roof opening panel initialization. Refer to WSM, Section 501-17.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10179359-0001.pdf↗
August 12, 2020•Document ID: 10179344
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ENGINE; EQUIPMENT
Mfr Comm. #:
SSM 49085
Date Added:
September 4, 2020
Manufacturer:
FORD
Summary
Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system. If the concerns persist after CCS is turned on, turn CCS OFF, perform an ignition cycle, and turn CCS settings back on. After any CCS changes, force-close and relaunch the FordPass/ LincolnWay app on the customers phone. Once CCS is turned on, program the TCU to the latest IDS/FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (20)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator
Associated Documents
- Download MC-10179344-0001.pdf↗
August 12, 2020•Document ID: 10179334
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 49084
Date Added:
September 4, 2020
Manufacturer:
LINCOLN
Summary
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (50)
2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape+ 30 more
Associated Documents
- Download MC-10179334-0001.pdf↗
August 12, 2020•Document ID: 10179121
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2259
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure
Associated Products (29)
2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford F-650 2020 Ford F-750 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln Nautilus 2020 Lincoln Navigator+ 9 more
Associated Documents
- Download MC-10179121-0001.pdf↗
August 11, 2020•Document ID: 10179330
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 49066
Date Added:
September 4, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start through the SYNC interface. This may be due to the current level SYNC software installed. To correct this condition, program the SYNC module. Refer to Workshop Manual (WSM), Section 415-00. If no update is available or the condition persists after programming, refer to WSM, Section 303-06 for further diagnosis. The remote start can be disabled in one of three methods: (1) leaving the hood open, (2) de-activation through the SYNC System Customer Preferences (refer to SYNC settings in the Owner's Manual), or (3) disconnecting the 12 Volt Battery. Refer to WSM, Section 100-00 for further information on remote start disabling.
Associated Products (6)
2020 Ford Ecosport 2020 Ford Escape 2020 Ford Explorer 2020 Ford Mustang 2020 Lincoln Aviator 2020 Lincoln Corsair
Associated Documents
- Download MC-10179330-0001.pdf↗
August 7, 2020•Document ID: 10179345
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 49054
Date Added:
September 4, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a flutter, drone, hum, and/or vibration noise while driving. This may be due to an incorrectly adjusted roof opening panel. Adjust the roof opening panel so that the front edge of the sliding glass panel is contacting the margin seal. Refer to Workshop Manual (WSM), Section 501-17. After adjustment perform a power roof opening panel initialization. Refer to WSM, Section 501-17. For claiming, use causal part 54500A18 and applicable labor times from Section 10 in the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10179345-0001.pdf↗
August 6, 2020•Document ID: 10179117
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
TSB 20-2255
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (83)
2020 Ford Ecosport 2019 Ford Ecosport 2019 Ford Escape 2019 Ford Expedition 2019 Ford Explorer 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Flex 2019 Ford Taurus 2019 Ford Transit 2019 Lincoln MKC 2019 Lincoln MKT 2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Expedition 2018 Ford Explorer+ 63 more
Associated Documents
- Download MC-10179117-0001.pdf↗
July 30, 2020•Document ID: 10177858
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2221
Date Added:
August 6, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape HEV vehicles built on or before 10-Jun-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P2CF3, P2D00, P2D01, P2D02, P2D03, P2D04, P2B29, P0CFF, P0E1F and/or P0C4B stored in the battery energy control module (BECM). This may be due to various strategies within the BECM software. To resolve this condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM) and the BECM.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10177858-0001.pdf↗
July 29, 2020•Document ID: 10177878
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
SSM 49033
Date Added:
August 4, 2020
Manufacturer:
FORD
Summary
Some 2020 F150/Nautilus/Expedition/Transit/Edge/Escape/Mustang vehicles built on or before 21-Jun-2020 may exhibit various front and/or rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. If a vehicle exhibits this condition, replace the affected camera(s). Refer to Workshop Manual (WSM), Section 41313. For claiming, use causal part 19G490 and any applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (7)
2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford F-150 2020 Ford Mustang 2020 Ford Transit 2020 Lincoln Nautilus
Associated Documents
- Download MC-10177878-0001.pdf↗
July 13, 2020•Document ID: 10177863
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
TSB 20-2233
Date Added:
August 6, 2020
Manufacturer:
FORD
Summary
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
Associated Products (195)
2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator 2019 Ford Edge 2019 Ford Expedition 2019 Ford Explorer+ 175 more
Associated Documents
- Download MC-10177863-0001.pdf↗
July 10, 2020•Document ID: 10177856
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
TSB 20-2216
Date Added:
August 6, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape vehicles equipped with heated front seats built on or before 14-Feb-2020 may exhibit a bulge in the front seat cushion that the customer describes as uncomfortable. This may be due to wiring for the heated seat. To correct the condition, follow the Service Procedure to replace the heated seat mat on the affected front seat.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10177856-0001.pdf↗
July 10, 2020•Document ID: 10177704
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
SSM 48990
Date Added:
August 4, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Escape/Corsair vehicles built on or before 26-Jun-2020 may exhibit a lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is installed on the vehicle and the ignition is cycled ON. For vehicles that set this DTC due to the use of a battery charger, the DTC can be cleared and power steering assist restored without replacement of the PSCM. To clear this DTC using the FDRS, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition. Reprogram the PSCM using the latest version of FDRS. It is not recommended that a battery charger be installed and running on the vehicle when the ignition is cycled. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10177704-0001.pdf↗
July 1, 2020•Document ID: 10177696
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 48962
Date Added:
August 4, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape vehicles equipped with the 1.5L and an 8F24 transmission may exhibit a light to moderate buzz/sizzle/rattle noise heard while seated in the driver's seat. This noise can be heard under moderate to heavy acceleration (2500-4000rpm) and radiates from the lower left side of the dash panel. This may be due to the manual park release cable internal steel cable rattling against the plastic covering. Disconnecting the cable from the transmission will aid in determining if the manual park release cable is the cause. If it has been determined that the cable is the cause of the condition, use updated service parts LX6Z-7D246-N and LX6Z-7D246-L to correct this condition.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10177696-0001.pdf↗
June 23, 2020•Document ID: 10176985
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
SSM 48931
Date Added:
July 7, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape vehicles built on 24-Sep-2019 and through 15-Jun-2020 may exhibit a condition where the interior A-pillar trim panel appears to be out of position and/or the edge of the headliner is exposed near the top of the interior A-pillar trim panel. Inform customers that Ford is developing a new A-pillar trim panel to remedy this cosmetic issue. The new part is expected to be available in August 2020 and a TSB will be published at that time. Let the customer know that they can continue to drive the vehicle and schedule a follow-up appointment for repair in August. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10176985-0001.pdf↗
June 22, 2020•Document ID: 10177033
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48916
Date Added:
July 7, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape/Corsair/Explorer/Aviator vehicles may have diagnostic trouble code (DTC) U0100 stored in the audio front control module (ACM). This DTC will not cause observable conditions or warning indicators for the customer. If this DTC is detected during pre-delivery inspection (PDI) or while diagnosing unrelated conditions, it should be disregarded.
Associated Products (4)
2020 Ford Escape 2020 Ford Explorer 2020 Lincoln Aviator 2020 Lincoln Corsair
Associated Documents
- Download MC-10177033-0001.pdf↗
June 17, 2020•Document ID: 10177042
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
SSM 48908
Date Added:
July 7, 2020
Manufacturer:
FORD
Summary
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
Associated Products (121)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ+ 101 more
Associated Documents
- Download MC-10177042-0001.pdf↗
June 15, 2020•Document ID: 10176943
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48895
Date Added:
July 7, 2020
Manufacturer:
FORD
Summary
Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the powertrain control module (PCM). The vehicle may also exhibit an all-wheel drive (AWD) fault warning and/or illuminated traction control (TC) lamp. Inspect the 12A690 (1.5L) or 12C508 (2.0L) wiring harness from the battery junction box (BJB) to the PCM for wiring harness retainers not installed correctly allowing chafing to occur at multiple points. Repair damaged wiring as required. Refer to the Wiring Diagram for repair information. For claiming, use causal part 12A690 (1.5L) or 12C508 (2.0L) and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)
2019 Ford Escape 2018 Ford Escape 2017 Ford Escape
Associated Documents
- Download MC-10176943-0001.pdf↗
June 3, 2020•Document ID: 10177599
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Mfr Comm. #:
DOR-M9J4S-07
Date Added:
July 27, 2020
Manufacturer:
NISSAN
Summary
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
Associated Products (217)
2013 Acura MDX 2013 Acura RDX 2013 Chrysler Town and Country 2013 Dodge Grand Caravan 2013 Dodge Journey 2013 Ford Explorer 2013 Honda Odyssey 2013 Honda Ridgeline 2013 Kia Sorento 2013 Lincoln MKX 2013 Nissan Frontier 2013 Nissan Rogue 2013 Nissan Titan 2013 Toyota Highlander 2013 Toyota Sienna 2012 Acura MDX 2012 Chevrolet Colorado 2012 Chrysler Town and Country 2012 Dodge Grand Caravan 2012 Dodge Journey+ 197 more
Associated Documents
- Download MC-10177599-0001.pdf↗
June 3, 2020•Document ID: 10177598
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Mfr Comm. #:
DOR-M3J3F-07
Date Added:
July 27, 2020
Manufacturer:
TOYOTA
Summary
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
Associated Products (202)
2013 Acura RDX 2013 Chrysler Town and Country 2013 Dodge Grand Caravan 2013 Dodge Journey 2013 Ford Edge 2013 Ford Explorer 2013 Honda Odyssey 2013 Honda Ridgeline 2013 Kia Sorento 2013 Lincoln MKX 2013 Nissan Armada 2013 Nissan Frontier 2013 Nissan Rogue 2013 Nissan Titan 2013 Suzuki Equator 2013 Toyota Highlander 2012 Chevrolet Colorado 2012 Chrysler Town and Country 2012 Dodge Grand Caravan 2012 Dodge Journey+ 182 more
Associated Documents
- Download MC-10177598-0001.pdf↗

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