Ford Escape Service Bulletins

1,197 manufacturer communications on file.

June 2, 2020•Document ID: 10176933
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
SSM 48864
Date Added:
July 7, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michigan when trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, which is expected to be available in July. Please monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (22)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ+ 2 more
Associated Documents
- Download MC-10176933-0001.pdf↗
May 29, 2020•Document ID: 10176123
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48858
Date Added:
June 4, 2020
Manufacturer:
FORD
Summary
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
Associated Products (79)
2020 Ford Ecosport 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKZ 2020 Lincoln Navigator 2019 Ford Ecosport 2019 Ford Escape 2019 Ford Expedition 2019 Ford Explorer+ 59 more
Associated Documents
- Download MC-10176123-0001.pdf↗
May 27, 2020•Document ID: 10176122
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 48848
Date Added:
June 4, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape vehicles built on or after 10-Jan-2020, equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P04DB in the powertrain control module (PCM). If this DTC is retrieved with other DTCs, diagnose those first. Engineering data has confirmed that DTC P04DB is typically a green engine and/or low mileage concern that will not repeat if a crankcase ventilation system concern is not present. Inspect the crankcase ventilation tube at the rear air intake system connection for a partial disconnect. If the crankcase ventilation tube is not disconnected and no concern is identified after performing Powertrain Control and Emission Diagnosis (PC/ED) Manual pinpoint test HG, clear the DTC using the appropriate Ford scan tool and return the vehicle to the customer.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10176122-0001.pdf↗
May 22, 2020•Document ID: 10176119
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48833
Date Added:
June 4, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app. If only the scheduling portion of the remote start system is not functioning, please ensure that the latest level of SYNC software has been installed. If the remote start system is not functioning using the key fob and/or the on-demand remote start function from FordPass or Lincolnway application, refer to Workshop Manual (WSM), Section 303-06 for further diagnosis.
Associated Products (4)
2020 Ford Escape 2020 Ford Explorer 2020 Lincoln Aviator 2020 Lincoln Corsair
Associated Documents
- Download MC-10176119-0001.pdf↗
May 21, 2020•Document ID: 10176118
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
SSM 48831
Date Added:
June 4, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Escape/Corsair vehicles may exhibit a lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is installed on the vehicle and the ignition is cycled on. For vehicles that set this DTC due to the use of a battery charger, the DTC can be cleared and power steering assist restored without replacement of the PSCM. To clear this DTC using the FDRS scan tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition to reinitialize the module. It is not recommended that a battery charger is installed and running on the vehicle when the ignition is cycled on.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10176118-0001.pdf↗
May 18, 2020•Document ID: 10176006
Service Bulletin/Repair Instructions
ENGINE; ELECTRICAL SYSTEM:SOFTWARE; STEERING
Mfr Comm. #:
20B14-S2
Date Added:
June 5, 2020
Manufacturer:
FORD
Summary
Updated Technical Information for Power Steering Control Module (PSCM) reset after PCM reprogram. Unplugging the PSCM is no longer required as new FDRS service function is available. In some of the affected vehicles, the customer may experience limited powertrain acceleration and speed along with a Ã¢ÂÂStop Safely Now message and a check engine light displayed in the instrument cluster. Diagnostic Trouble Codes (DTCs) P0340 and P1A0C may be present in the Powertrain Control Module (PCM). This is due to crankshaft and camshaft signal quality during start up, resulting in incorrect synchronization and the inability of the engine to produce the requested torque. SERVICE
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10176006-0001.pdf↗
May 18, 2020•Document ID: 10175896
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
TSB 20-2172
Date Added:
June 5, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape/Corsair vehicles equipped with a 1.5L/2.0L/2.3L EcoBoost engine and built on or before 15-Nov-2019 may exhibit a fuel gauge that does not move and/or diagnostic trouble code (DTC) P144F in the powertrain control module (PCM). This may be due to the fuel tank assembly. To correct the condition, follow the Service Procedure steps to replace the fuel tank.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10175896-0001.pdf↗
May 18, 2020•Document ID: 10175895
Service Bulletin/Repair Instructions
SEATS; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Mfr Comm. #:
TSB 20-2171
Date Added:
June 5, 2020
Manufacturer:
LINCOLN
Summary
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (92)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Expedition 2019 Ford Explorer+ 72 more
Associated Documents
- Download MC-10175895-0001.pdf↗
May 13, 2020•Document ID: 10175893
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN
Mfr Comm. #:
TSB 20-2165
Date Added:
June 5, 2020
Manufacturer:
FORD
Summary
Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (3)
2019 Ford Escape 2018 Ford Escape 2017 Ford Escape
Associated Documents
- Download MC-10175893-0001.pdf↗
May 6, 2020•Document ID: 10176008
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE AND ENGINE COOLING
Mfr Comm. #:
19B37-S3
Date Added:
June 5, 2020
Manufacturer:
FORD
Summary
Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Over time, this condition may damage the engine, requiring replacement of the engine short block.
Associated Products (6)
2019 Ford Escape 2019 Ford Fusion 2018 Ford Escape 2018 Ford Fusion 2017 Ford Escape 2017 Ford Fusion
Associated Documents
- Download MC-10176008-0001.pdf↗
May 5, 2020•Document ID: 10176005
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM; ENGINE
Mfr Comm. #:
20B14-S1
Date Added:
June 5, 2020
Manufacturer:
FORD
Summary
In some of the affected vehicles, the customer may experience limited powertrain acceleration and speed along with a Ã¢ÂÂStop Safely NowÃ¢ÂÂ message and a check engine light displayed in the instrument cluster. Diagnostic Trouble Codes (DTCÃ¢ÂÂs) P0340 and P1A0C may be present in the Powertrain Control Module (PCM). This is due to crankshaft and camshaft signal quality during start up, resulting in incorrect synchronization and the inability of the engine to produce the requested torque.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10176005-0001.pdf↗
May 4, 2020•Document ID: 10176091
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
SSM 48791
Date Added:
June 4, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape/Aviator/Explorer Hybrid vehicles and 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may exhibit slow fuel fill, premature shut off, and/or spit back during refueling. This may be due to the interface between the fuel nozzle and the fuel tank filler pipe. When refueling, advise customers to make sure to rotate the fuel nozzle 30 degrees in either direction, retract the fuel nozzle slightly within the capless filler inlet, and/or use a different refueling pump. Engineering is currently working on a solution for this condition, which is expected to be available in the fourth quarter of 2020. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (3)
2020 Ford Escape 2020 Ford Explorer 2020 Lincoln Aviator
Associated Documents
- Download MC-10176091-0001.pdf↗
April 22, 2020•Document ID: 10174421
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48757
Date Added:
May 4, 2020
Manufacturer:
FORD
Summary
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
Associated Products (74)
2020 Ford Edge 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit 2020 Lincoln Continental 2020 Lincoln MKX 2020 Lincoln MKZ 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550+ 54 more
Associated Documents
- Download MC-10174421-0001.pdf↗
April 16, 2020•Document ID: 10174383
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
20B14
Date Added:
May 5, 2020
Manufacturer:
FORD
Summary
In some of the affected vehicles, the customer may experience limited powertrain acceleration and speed along with a Stop Safely Now message and a check engine light displayed in the instrument cluster. Diagnostic Trouble Codes (DTCs) P0340 and P1A0C may be present in the Powertrain Control Module (PCM). This is due to crankshaft and camshaft signal quality during start up, resulting in incorrect synchronization and the inability of the engine to produce the requested torque.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10174383-0001.pdf↗
April 3, 2020•Document ID: 10174407
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 48725
Date Added:
May 4, 2020
Manufacturer:
FORD
Summary
2016-2019 Escape vehicles equipped with the 1.6L EcoBoost or 1.5L EcoBoost engines may have missing or damaged dowel alignment pins between the engine and transaxle. When either a new long block or new short block is installed in the vehicle and the dowel pins were found missing or damaged upon disassembly of the original engine, the flexplate (6375) must be replaced. For engine overhauls or other engine related repairs where the engine and transaxle do not require separation, replacing the flexplate is not required. This direction also applies to existing service publication repairs where the engine and transaxle are separated as part of the repair procedure. Refer to Workshop Manual (WSM), Section 303-01.
Associated Products (4)
2019 Ford Escape 2018 Ford Escape 2017 Ford Escape 2016 Ford Escape
Associated Documents
- Download MC-10174407-0001.pdf↗
April 2, 2020•Document ID: 10174400
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 20-2100
Date Added:
May 5, 2020
Manufacturer:
FORD
Summary
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket.
Associated Products (9)
2019 Ford Escape 2019 Ford Fusion 2018 Ford Escape 2018 Ford Fusion 2017 Ford Escape 2017 Ford Fusion 2016 Ford Fusion 2015 Ford Fusion 2014 Ford Fusion
Associated Documents
- Download MC-10174400-0001.pdf↗
March 9, 2020•Document ID: 10172972
Service Bulletin/Repair Instructions
UNKNOWN OR OTHER; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48619
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Associated Products (151)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln MKX 2020 Lincoln MKZ 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350+ 131 more
Associated Documents
- Download MC-10172972-0001.pdf↗
February 27, 2020•Document ID: 10171957
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
19B37-S2
Date Added:
March 3, 2020
Manufacturer:
FORD
Summary
Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. Ã¢ÂÂ¢ Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved customer experience, dealer service efficiency, speed, and no need for an appointment, service bay, or trained technician. Ã¢ÂÂ¢ Service Action: All dealers will be shipped at least one dongle by February 28, 2020. Ã¢ÂÂ¢ Shipment of dongles began the week of February 17, 2020. Dealers with the largest VIN count received the initial shipment. Ã¢ÂÂ¢ Dealers may request additional dongles from the SSSC as needed. Ã¢ÂÂ¢ Technician time clocking is not required for this program when using the 19B37 dongle.
Associated Products (6)
2019 Ford Escape 2019 Ford Fusion 2018 Ford Escape 2018 Ford Fusion 2017 Ford Escape 2017 Ford Fusion
Associated Documents
- Download MC-10171957-0001.pdf↗
February 24, 2020•Document ID: 10171966
Service Bulletin/Repair Instructions
POWER TRAIN; EQUIPMENT
Mfr Comm. #:
SSM 48579
Date Added:
March 3, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 vehicles equipped with the 8F24, 8F35, 8F40, or 8F57 transmissions may have a trace amount of transmission fluid in the main control electrical connector. This is due to the connector being submerged in transmission fluid during the main control manufacturing process. A trace amount should be considered normal and will not affect the function of the transmission. Do not attempt a repair for this condition. If more than a trace amount of fluid is found, follow normal diagnostics in the Workshop Manual(WSM), Section 307-01>Diagnosis and Testing>Leakage Inspection.
Associated Products (10)
2020 Ford Edge 2020 Ford Escape 2020 Ford Transit Connect 2020 Lincoln Corsair 2020 Lincoln MKX 2019 Ford Edge 2019 Ford Transit Connect 2019 Lincoln MKX 2018 Ford Edge 2018 Ford Transit Connect
Associated Documents
- Download MC-10171966-0001.pdf↗
February 18, 2020•Document ID: 10172019
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48558
Date Added:
March 3, 2020
Manufacturer:
LINCOLN
Summary
SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (40)
2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln MKZ 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Fusion+ 20 more
Associated Documents
- Download MC-10172019-0001.pdf↗

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