Ford Escape Service Bulletins

1,197 manufacturer communications on file.

October 29, 2020•Document ID: 10181931
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SSM 49292
Date Added:
November 4, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14H092 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (49)
2020 Ford Edge 2020 Ford Expedition 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator 2019 Ford Edge 2019 Ford Escape 2019 Ford Expedition+ 29 more
Associated Documents
- Download MC-10181931-0001.pdf↗
October 26, 2020•Document ID: 10181913
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 49284
Date Added:
November 4, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (71)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ+ 51 more
Associated Documents
- Download MC-10181913-0001.pdf↗
October 26, 2020•Document ID: 10181912
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
SSM 49283
Date Added:
November 4, 2020
Manufacturer:
LINCOLN
Summary
Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (19)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Lincoln Aviator 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator
Associated Documents
- Download MC-10181912-0001.pdf↗
October 20, 2020•Document ID: 10181927
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION
Mfr Comm. #:
TSB 20-2366
Date Added:
November 5, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape front-wheel drive (FWD) vehicles equipped with a 1.5L EcoBoost engine and an 8F24 transmission built on 09-Jun-2020 and through 02-Oct-2020 may exhibit a harsh engagement into DRIVE and/or harsh 6-5 or 4-3 downshifts. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10181927-0001.pdf↗
October 20, 2020•Document ID: 10181925
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 20-2365
Date Added:
November 5, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape Hybrid Electric Vehicles (HEV) built on or before 6-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1A0C stored in the powertrain control module (PCM) and exhibit a Stop Safely Now message in the instrument panel cluster (IPC). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10181925-0001.pdf↗
October 20, 2020•Document ID: 10181924
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2363
Date Added:
November 5, 2020
Manufacturer:
FORD
Summary
Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (37)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford F-650 2020 Ford F-750 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln Nautilus+ 17 more
Associated Documents
- Download MC-10181924-0001.pdf↗
October 13, 2020•Document ID: 10181922
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
TSB 20-2358
Date Added:
November 5, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Escape/Corsair vehicles may exhibit water dripping on or near the driver's foot while driving with the air conditioning (A/C) on. This maybe due to the climate control housing. To correct the condition, follow the Service Procedure to install a drain extension.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10181922-0001.pdf↗
September 25, 2020•Document ID: 10180428
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 49210
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (150)
2020 Ford Edge 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Navigator 2019 Ford Edge 2019 Ford Escape 2019 Ford Expedition 2019 Ford Explorer 2019 Ford F-150+ 130 more
Associated Documents
- Download MC-10180428-0001.pdf↗
September 22, 2020•Document ID: 10180538
Service Bulletin/Repair Instructions
STRUCTURE:INTERIOR PANELS:CEILING
Mfr Comm. #:
TSB 20-2250
Date Added:
October 2, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape vehicles built on or before 23-Sep-2019 may exhibit a condition where the A-pillar trim panel appears twisted at the top of the panel. This may be due to the attachment of the A-pillar trim panel to the A-pillar bracket. To correct this condition, follow the Service Procedure steps to replace the A-pillar trim panel and the A-pillar bracket.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10180538-0001.pdf↗
September 22, 2020•Document ID: 10180398
Service Bulletin/Repair Instructions
TIRES
Mfr Comm. #:
SSM 49193
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape vehicles with S level trim equipped with keyed ignition built on 22-Jul-2020 and through 5-Aug-2020, may exhibit an illuminated TPMS lamp in the instrument panel cluster (IPC). TPMS sensor replacement will not resolve this condition due to internal components of the body control module (BCM). If tire pressure is set to placard and diagnosis leads to TPMS sensor replacement, replace the BCM. Because of part constraints, dealers may experience situational short-term backorders. Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10180398-0001.pdf↗
September 21, 2020•Document ID: 10180536
Service Bulletin/Repair Instructions
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
Mfr Comm. #:
TSB 20-2323
Date Added:
October 2, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape/Corsair vehicles built on or before 2-Sep-2020 may exhibit an illuminated anti-lock brake system (ABS) and/or stability-traction control lamp with diagnostic trouble codes (DTCs) C0031, C0034 and/or C0051. This may be due to the ABS wheel speed sensor harness rubbing on the front wheels. To correct the condition, follow the Service Procedure steps to inspect the ABS wheel speed sensor harness and install the pigtail service kit.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10180536-0001.pdf↗
September 18, 2020•Document ID: 10180533
Service Bulletin/Repair Instructions
STRUCTURE; ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 20-2215
Date Added:
October 2, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 30-Nov-2019 may exhibit a vibration at idle. This may be due to the engine mounts. To correct the condition, follow the Service Procedure steps to replace the engine mounts and perform the engine mount neutralization procedure.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10180533-0001.pdf↗
September 15, 2020•Document ID: 10180341
Service Bulletin/Repair Instructions
POWER TRAIN; EQUIPMENT
Mfr Comm. #:
TSB 20-2265
Date Added:
October 1, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Escape/Corsair vehicles equipped with an 8F24, 8F35 or 8F40 transmission may exhibit an unable to engage park condition with an illuminated powertrain malfunction (wrench) lamp and diagnostic trouble code (DTC) P07E4 stored in the powertrain control module (PCM) memory. There will also be a shift system fault warning message displayed and the electronic parking brake will be automatically applied when park is requested. This condition may be caused by an incorrect underhood section of the transmission park manual release cable or due to the underhood section of the transmission park manual release cable not in the proper stowed position. To correct the condition, follow the Service Procedure steps to inspect the operation of the transmission park manual release cable and if necessary, replace the transmission park manual release cable.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10180341-0001.pdf↗
September 9, 2020•Document ID: 10180340
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2301
Date Added:
October 1, 2020
Manufacturer:
FORD
Summary
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (26)
2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln Nautilus 2020 Lincoln Navigator 2019 Ford Edge 2019 Ford F-150+ 6 more
Associated Documents
- Download MC-10180340-0001.pdf↗
September 4, 2020•Document ID: 10180367
Service Bulletin/Repair Instructions
ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT
Mfr Comm. #:
SSM 49163
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape and Explorer hybrid vehicles may experience discharge of the high voltage battery (HVB) with DTCs P0DE6 and P0A7D. This may be due to the vehicle not being operated for an extended length of time or from a crank/no-start condition. If the HVB is discharged, refer to the applicable GSB and Workshop Manual section to confirm if off-board charging is required. Note that the voltages in the GSB do not apply to 2020 Escape and Explorer. Using the appropriate Ford scan tool, monitor PID values: HVBAT_V on 2020 Escape (at least 90V, but less than 165V)and 2020 Explorer HVBAT_V (at least 114V, but less than 210V). For both vehicles, HEV_BAT_MIN_V should be greater than 1.45V, and HEV_BAT_VAR_V less than 2.5V. If the values are within limits and the HVB is suitable for a rescue charge, contact the Technical Assistance Center to request a high voltage charger.
Associated Products (2)
2020 Ford Escape 2020 Ford Explorer
Associated Documents
- Download MC-10180367-0001.pdf↗
September 4, 2020•Document ID: 10180337
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Mfr Comm. #:
TSB 20-2302
Date Added:
October 1, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape/Corsair vehicle may exhibit an illuminated ABS and/or stability-traction control lamp with diagnostic trouble codes (DTCs) C0031, C0034, and/or C0051. This may be due to the ABS wheel speed sensor harness rubbing on the front wheels. To correct the condition, follow the Service Procedure steps to inspect the ABS wheel speed sensor harness and install the pigtail service kit.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10180337-0001.pdf↗
September 3, 2020•Document ID: 10180361
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN
Mfr Comm. #:
SSM 49157
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0401, P166B, P1753, P0929, and/or P0919. The vehicle may also exhibit an illuminated powertrain malfunction (wrench) indicator lamp. This may be due to the software in the gear shift module (GSM). To correct the condition, reprogram the GSM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part number 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10180361-0001.pdf↗
September 2, 2020•Document ID: 10180353
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 49151
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2020 Ford Escape vehicles equipped with the 1.5L engine my exhibit a lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is running on 2 cylinders. Compare to a like vehicle before attempting to diagnose as this condition may be characteristic. Setting the vehicle's drive mode to SPORT may eliminate the condition by changing the shift points of the transmission. Refer to the Owner's Manual for information on drive mode control and how to select them.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10180353-0001.pdf↗
August 28, 2020•Document ID: 10179188
Service Bulletin/Repair Instructions
STRUCTURE:BODY:ROOF AND PILLARS
Mfr Comm. #:
SSM 49142
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape vehicles built on 24-Sep-2019 and through 15-Jun-2020 may exhibit a condition where the interior A-pillar trim panel appears to be out of position and/or the edge of the headliner is exposed near the top of the interior A-pillar trim panel. Inform customers that Ford is developing a new A-pillar trim panel to remedy this cosmetic issue. The new part is expected to be available in September 2020 and a TSB will be published at that time. Let the customer know that they can continue to drive the vehicle and schedule a follow-up appointment for repair in September. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (1)
2020 Ford Escape
Associated Documents
- Download MC-10179188-0001.pdf↗
August 27, 2020•Document ID: 10179153
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2288
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 11-Jan-2020 or 2020 Escape/Corsair vehicles equipped with 2.0L/2.3L EcoBoost engine and built on or before 18-Mar-2020 may exhibit a slow fuel fill and/or spit back during refueling. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (2)
2020 Ford Escape 2020 Lincoln Corsair
Associated Documents
- Download MC-10179153-0001.pdf↗

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