Ford Escape Service Bulletins
1,197 manufacturer communications on file.
- February 15, 2021•Document ID: 10187723Service Bulletin/Repair InstructionsSERVICE BRAKES; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 20B51
- Date Added:
- March 3, 2021
- Manufacturer:
- LINCOLN
SummaryIn some of the affected vehicles, the Electric Brake Booster (EBB) may contain a cracked solenoid valve plunger that may break and move out of position. A dislocated valve plunger may lead to the driver experiencing any of the following symptoms: Hard brake pedal, over-braking condition, and if certain other conditions are present, longer brake pedal travel with an incremental increase in stopping distance that would be accompanied by a red brake warning indicator lamp on the instrument panel cluster
Associated Products (5)Associated Documents - February 15, 2021•Document ID: 10187981Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49571
- Date Added:
- March 3, 2021
- Manufacturer:
- LINCOLN
SummarySome 2019-2021 Edge/Nautilus, 2020-2021 Escape/Corsair, 2021 Bronco Sport vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events due to fluid contamination. Drain and refill the rear drive unit (RDU), refer to Workshop Manual Section (WSM) 205-02. Drive for 8 km (5 miles) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with WSM diagnostics. For claiming, use base (4000) causal part.
Associated Products (13)Associated Documents - February 4, 2021•Document ID: 10187935Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM 49545
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape, 2020-2021 Corsair, 2021 Bronco Sport and 2021 Mustang Mach-E vehicles may exhibit DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill Start Assist Not Available, Lane Keeping Sys. Malfunction Service Required, or Pre-Collision Assist Not Available. This may be due to a disconnected or discharged battery, recent PSCM or anti-lock brake system (ABS) module reprogram or configuration, or loss of ABS communication to the PSCM. The Workshop Manual pinpoint test is in the process of being updated and replacement of the electronic power assist steering (EPAS) column is not necessary. To clear the DTC, drive the vehicle straight for 30 seconds at speeds over 50 km/h (30 mph). Cycle the ignition on/off once complete. For claiming use causal part 3C529.
Associated Products (4)Associated Documents - February 3, 2021•Document ID: 10187930Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49541
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.
Associated Products (69)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus+ 49 moreAssociated Documents - February 3, 2021•Document ID: 10187829Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2029
- Date Added:
- March 2, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape vehicles equipped with front-wheel drive (FWD), a 1.5L EcoBoost engine and an 8F24 transmission built before 07-Aug-2020 may exhibit no reverse engagement with diagnostic trouble codes (DTCs) P0766 and P2703 stored in the powertrain control module (PCM). This may be due to small particles in the electric selectable one-way clutch (SOWC), causing the internal lever of the electric SOWC not to deploy correctly. To correct this condition, follow the Service Procedure to replace the electric SOWC and the fluid filter.
Associated Products (1)Associated Documents - January 29, 2021•Document ID: 10187978Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- 20B56
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummaryThere is expected to be a low number of vehicles found with a concern door handle. In some of the affected vehicles, the interior door handle may have excessive material present on the door handle cavity. This can cause the door handle cable to bind during operation. If the cable binds, it may result in a door that cannot be opened from the inside. The door can still be opened using the exterior door handle. It is also possible that the door cannot be closed. If the door will not close, the instrument cluster will illuminate with a Door Ajar warning.
Associated Products (2)Associated Documents - January 27, 2021•Document ID: 10186423Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- TSB 21-2020
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape 2.0L EcoBoost, front wheel drive (FWD) vehicles built on or before 20-Mar-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P00FE, P0456, P0455 and a fuel gauge that never indicates full after a refueling event (only reads approximately 90%). This may be due to the calibration in the powertrain control module (PCM) being configured for an L-tank instead of a saddle tank. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - January 26, 2021•Document ID: 10186425Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 21-2024
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 21-2007 to update the Service Procedure. Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). To correct the condition, follow the Service Procedure steps to replace the crankcase ventilation tube assembly and reprogram the PCM.
Associated Products (1)Associated Documents - January 26, 2021•Document ID: 10186417Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2018
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 20-2366 to update the production fix date. Some 2020 Escape front-wheel drive (FWD) vehicles equipped with a 1.5L EcoBoost engine and an 8F24 transmission built on 09-Jun-2020 and through 17-Dec-2020 may exhibit a harsh engagement into DRIVE and/or harsh 6-5 or 4-3 downshifts. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - January 12, 2021•Document ID: 10186412Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2007
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). To correct the condition, follow the Service Procedure steps to replace the crankcase ventilation tube assembly and reprogram the PCM.
Associated Products (1)Associated Documents - January 5, 2021•Document ID: 10186563Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49426
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all other Ford Pass/Lincoln Way features work correctly except for the vehicle location, open the customer connectivity settings on the SYNC display and verify that the location setting is enabled. If the setting is currently enabled, disable and then re-enable the feature. If the vehicle location is still displayed incorrectly in the app, follow Workshop Manual section 415-00 for further diagnosis.
Associated Products (20)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln NavigatorAssociated Documents - January 5, 2021•Document ID: 10186564Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49427
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/Nautilus/Ranger, 2020 Escape and 2020-2021 Corsair/Explorer vehicles equipped with a 2.0L/2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P02AB, P0243, P0299, P1464, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to a missing wastegate actuator e-clip. A lower level service component has been released, K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair vehicles and LB5Z-9G488-B for Explorer/Ranger vehicles, for service to replace the actuator, actuator rod and both e-clips. Turbocharger replacement is not necessary for missing wastegate actuator e-clips.
Associated Products (13)Associated Documents - December 21, 2020•Document ID: 10184651Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS; EQUIPMENT
- Mfr Comm. #:
- 20B56
- Date Added:
- January 5, 2021
- Manufacturer:
- FORD
SummaryThere is expected to be a low number of vehicles found with a concern door handle. In some of the affected vehicles, the interior door handle may have excessive material present on the door handle cavity. This can cause the door handle cable to bind during operation. If the cable binds, it may result in a door that cannot be opened from the inside. The door can still be opened using the exterior door handle. It is also possible that the door cannot be closed. If the door will not close, the instrument cluster will illuminate with a Door Ajar warning
Associated Products (2)Associated Documents - December 18, 2020•Document ID: 10184649Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49411
- Date Added:
- January 5, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0àâÂÂC (32àâÂÂF). Engineering is currently working to resolve this issue. Inform customers that Ford is working on a solution expected in January. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late January. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern.
Associated Products (1)Associated Documents - December 15, 2020•Document ID: 10184635Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SSM 49399
- Date Added:
- January 5, 2021
- Manufacturer:
- FORD
Summaryome 2020 Escape vehicles built on or before 23-Nov-2020, may exhibit a warped instrument panel upper section near the defrost grill on the passenger side. Inform customers that Ford is developing an improved service repair for this condition that is expected to be available February 2021. Let the customer know they can continue to drive the vehicle until an appointment can be scheduled for repair. If the customer requires replacement before then, proceed under standard warranty requirements. Contact the customer and schedule a service appointment when the update is available. Monitor OASIS for updates.
Associated Products (1)Associated Documents - December 2, 2020•Document ID: 10184625Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49373
- Date Added:
- January 5, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020 Escape and 2020-2021 Corsair vehicles may exhibit DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill Start Assist Not Available, Lane Keeping Sys. Malfunction Service Required, or Pre-Collision Assist Not Available. This may be due to a disconnected or discharged battery, recent PSCM or anti-lock brake system (ABS) module reprogram or configuration, or loss of ABS communication to the PSCM. The Workshop Manual pinpoint test is in the process of being updated and replacement of the electronic power assist steering (EPAS) column is not necessary. To clear the DTC, drive the vehicle straight for 30 seconds at speeds over 50 km/h (30 mph). Cycle the ignition on/off once complete. For claiming use causal part 3C529.
Associated Products (3)Associated Documents - November 18, 2020•Document ID: 10183392Service Bulletin/Repair InstructionsEQUIPMENT; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM 49345
- Date Added:
- December 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2020 Edge/Nautilus/Escape/Corsair/Transit Connect vehicles with and 8F35/8F40 transmission built on or before 30-Sep-2020 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0741 and/or P1744 present or stored in the powertrain control module (PCM). This may be due to the torque converter and a pump stator bushing leak. Replacement of only the torque converter and/or the main control may not resolve the concern. To correct the condition, replace the following components: the torque converter, fluid pump assembly, both fluid filters, main control, input shaft, and flush the transmission cooling system.
Associated Products (6)Associated Documents - November 11, 2020•Document ID: 10183569Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP; ENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- SSM 49328
- Date Added:
- December 4, 2020
- Manufacturer:
- FORD
SummarySome 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the area of the high-pressure fuel pump, located on the top of the engine just behind the number 4 ignition coil. This noise is not detrimental to engine function and has no short or long-term effects on engine durability. This an operating characteristic of these engines and no repairs should be attempted.
Associated Products (15)Associated Documents - November 6, 2020•Document ID: 10183563Service Bulletin/Repair InstructionsEQUIPMENT; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- SSM 49313
- Date Added:
- December 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2020 Escape/Corsair vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0442, P0455, P0456, and/or P0457. This may be due to damage to the carbon canister which may have occurred during vehicle transportation. This condition may not occur for a few hundred miles/km or equivalent key cycles. Inspect the left side underbody air deflector for damage. If damage or witness marks are present, remove the left side air deflector and inspect the carbon canister for damage. As a reminder, dealers are responsible for inspecting new vehicles received by the dealership. When accepting delivery from the carrier, dealers must notify the carrier in writing of any concealed damage within 2 business days (certified mail with return receipt recommended). Refer to Section 2 of the Warranty and Policy Manual.
Associated Products (3)Associated Documents - November 3, 2020•Document ID: 10183415Service Bulletin/Repair InstructionsVISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE
- Mfr Comm. #:
- TSB 20-2381
- Date Added:
- December 5, 2020
- Manufacturer:
- FORD
SummarySome 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a bounce back when closing. This may be more noticeable when the engine is running. This may be due to the glass panel adjustment. To correct the condition, follow the Service Procedure steps to adjust the roof opening panel glass.
Associated Products (2)Associated Documents