Ford Escape Service Bulletins
1,197 manufacturer communications on file.
- May 4, 2021•Document ID: 10194409Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT
- Mfr Comm. #:
- SSM 49780
- Date Added:
- June 1, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape vehicles may exhibit a concern where the LH vents are warmer than the RH vents during A/C operation also may be intermittent. This may be caused by a partial restriction in the rubber portion of the 19A834 A/C line, found in WSM Section 412, Removal and Installation, Condenser Outlet Line. The evap temp sensor PID will generally read too warm due to its location toward the left hand end of the evaporator. First check system is properly charged with refrigerant. If so, and the concern is present, measure the temperature of the metal line before and after the rubber portion with a temperature gun. A difference of more than 3 degâÂÂC (5.4 deg âÂÂF) is likely due to a restriction present in the rubber portion and the 19A834 line must be replaced. Refer to WSM, Section 412. For claiming use casual part number 19A834 and applicable labor times found in the SLTS Manual.
Associated Products (1)Associated Documents - April 29, 2021•Document ID: 10191526Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 49762
- Date Added:
- May 3, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Escape/Corsair, 2021 Bronco Sport vehicles may exhibit a lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is installed on the vehicle and the ignition is cycled ON. For vehicles that set this DTC due to the use of a battery charger, the DTC can be cleared and power steering assist restored without replacement of the PSCM. Using the FDRS, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition. Reprogram the PSCM using the latest version of FDRS. It is not recommended that a battery charger be installed and running on the vehicle when the ignition is cycled. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (5)Associated Documents - April 28, 2021•Document ID: 10191521Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 49756
- Date Added:
- May 3, 2021
- Manufacturer:
- FORD
SummarySome 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid.
Associated Products (57)2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Ford Transit2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape+ 37 moreAssociated Documents - April 27, 2021•Document ID: 10191515Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2129
- Date Added:
- May 4, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Escape vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up only when the engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0C (32âÂÂF). This may be due to the software in the secondary on-board diagnostic control module C (SOBDMC). To correct this condition, follow the Service Procedure steps to reprogram the SOBDMC.
Associated Products (2)Associated Documents - April 21, 2021•Document ID: 10191177Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 21-2120
- Date Added:
- May 4, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape vehicles equipped with a 1.5L EcoBoost engine built on or Before 21-Jul-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure steps to replace the crankcase ventilation tube assembly and reprogram the PCM.
Associated Products (1)Associated Documents - April 20, 2021•Document ID: 10191097Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49744
- Date Added:
- May 3, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Escape/2021 Bronco Sport vehicles equipped with a 1.5L engine may exhibit a low oil pressure warning with diagnostic trouble code (DTC) P0524. The Workshop Manual (WSM) Sections 303-14, 303-00, and 413-01 have been updated with new information to aid in diagnosis of the low oil pressure warning and DTC P0524.
Associated Products (2)Associated Documents - April 19, 2021•Document ID: 10191178Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2122
- Date Added:
- May 4, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Escape hybrid electric vehicles (HEV) built on or before 29-Mar-2021 may experience a lack of power, crank/no start, and Stop Safely Now message with diagnostic trouble codes (DTC) P2282, P0106 and/or P1A0C stored in the powertrain control module (PCM) in temperatures below 32âÂÂF/0âÂÂC. This may be due to various software parameters within the PCM and condensation buildup in the intake manifold. To correct the condition, follow the Service Procedure and reprogram the PCM.
Associated Products (2)Associated Documents - April 9, 2021•Document ID: 10191173Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2107
- Date Added:
- May 4, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape front-wheel drive (FWD) vehicles equipped with an 8F24 transmission may exhibit the transmission going into PARK uncommanded during a start/stop event or stay in neutral event with the engine off. There will also be an illuminated powertrain malfunction (wrench) indicator and diagnostic trouble code (DTC) P288B stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - April 9, 2021•Document ID: 10191184Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 21B19
- Date Added:
- May 4, 2021
- Manufacturer:
- LINCOLN
SummaryIn all of the affected vehicles, the AWD module was assembled with an incorrect transistor that controls the transition between AWD and 2WD. When this transistor fails the vehicle will remain in either AWD or 2WD and not transition between the drive states. This can cause the wrench light to illuminate in the instrument cluster.
Associated Products (3)Associated Documents - March 25, 2021•Document ID: 10189581Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49690
- Date Added:
- March 31, 2021
- Manufacturer:
- LINCOLN
SummaryFor 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module. Once the session is started, run the Programmable Module Installation and replace the module only when instructed by FDRS. Installing a new module prior to starting a scan tool session may result in incomplete module configuration with DTCs U2100, U2101 and/or U2200. Once a session has been started, continue to follow normal WSM procedures to repair the vehicle.
Associated Products (40)2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Escape+ 20 moreAssociated Documents - March 19, 2021•Document ID: 10189573Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49681
- Date Added:
- March 31, 2021
- Manufacturer:
- FORD
SummarySome 2021 Escape Hybrid (FHEV) customers may have received a FordPass message indicating an Electrical System Fault was detected. No warning messages in-vehicle should have occurred, but diagnostic trouble code (DTC) U0594 may be present in the instrument panel cluster (IPC). This DTC does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. FordPass message targeting has been suppressed and engineering is working to implement a solution for the DTC. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for repair in June. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (1)Associated Documents - March 19, 2021•Document ID: 10189787Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2080
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape hybrid electric vehicles (HEV) built on or before 4-Dec-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1A0C stored in the powertrain control module (PCM) and exhibit a Stop Safely Now message in the instrument panel cluster (IPC). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - March 18, 2021•Document ID: 10189785Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2077
- Date Added:
- April 3, 2021
- Manufacturer:
- LINCOLN
SummarySome 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM. T
Associated Products (6)Associated Documents - March 17, 2021•Document ID: 10189769Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2039
- Date Added:
- April 3, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020 Escape/Corsair vehicles equipped with all-wheel drive (AWD) may exhibit a grinding noise during low speed turns from the left rear half shaft area. This may be due to internal contact within the seal. To correct the condition, follow the Service Procedure to replace the left rear half shaft seal.
Associated Products (2)Associated Documents - March 10, 2021•Document ID: 10189767Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2033
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and install the protective cap over the selector at the transmission end of the selector lever cable.
Associated Products (29)2021 Ford Transit Connect2020 Ford Transit Connect2019 Ford Escape2019 Ford Transit Connect2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Transit Connect2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Transit Connect2016 Ford C-Max2016 Ford Edge2016 Ford Escape2016 Ford Fusion2016 Ford Transit Connect2015 Ford C-Max2015 Ford Edge2015 Ford Escape+ 9 moreAssociated Documents - March 9, 2021•Document ID: 10189558Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49654
- Date Added:
- March 31, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Escape hybrid vehicles may experience an illuminated (MIL) and DTC P0106 and/or P2282 while operating at or below freezing and covering daily distances of about 60 miles (100 Km). Remove the throttle body per Workshop Manual (WSM) Section 303-04C and inspect the inside of the intake manifold for water/ice. If present, thaw the vehicle and remove liquid using a suction gun/large syringe and tubing. Swab the bottom of the intake by tying a shop towel to a rod to remove remaining liquid. Remove the manifold absolute pressure and temperature (MAPT) Sensor per WSM section 303-14C. Inspect/clean any ice or sludge build-up from MAPT sensor and reinstall. Inform the customer that this is an interim fix and that their vehicle is safe to drive. Schedule a follow-up appointment with the customer for May timeframe. Monitor OASIS in the 2nd quarter.
Associated Products (2)Associated Documents - March 4, 2021•Document ID: 10189556Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49646
- Date Added:
- March 31, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020-2021 Escape and 2021 Corsair vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0âÂÂC (32âÂÂF). Engineering is currently working to resolve this issue. Inform customers that Ford is working on a calibration release for end of April 2021. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late April. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern.
Associated Products (4)Associated Documents - March 2, 2021•Document ID: 10189766Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- TSB 21-2028
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape vehicles built on or before 11-Nov-2020 may exhibit a condition where the seam line on the top surface of the instrument panel near the defroster duct on the passenger side is warped or separated. To correct the condition, follow the Service Procedure to reinforce the instrument panel.
Associated Products (1)Associated Documents - February 18, 2021•Document ID: 10188003Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49596
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The crankshaft pulley to be slightly out of alignment in relation to engine top dead center (TDC) causing an incorrect crankshaft position (CKP) sensor signal. To determine this as the cause of the rolling idle, position the crankshaft at TDC using essential special service tool (ESST) 303-748 then remove the CKP Sensor and attempt to install ESST 303-1550. If the bolt to hold 303-1550 cannot be installed by hand, this indicates that the crank pulley is not properly installed. Using a new crank bolt, install the pulley/vibration damper in its proper alignment following the WSM procedure in 303-01. Use ESST 303-393A to hold the flexplate/crankshaft when torqueing down the crank bolt.
Associated Products (6)Associated Documents - February 15, 2021•Document ID: 10187983Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49574
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2020 Escape vehicles with 2.5L HEV/PHEV may exhibit a key off battery drain which results in a no crank/no start condition. The vehicle may also exhibit a yellow electric parking brake (EPB) warning lamp, Park Brake Fault and/or red EPB warning light Illumination to the instrument panel cluster (IPC). This may be due to the ABS module communicating with the IPC resulting in illumination draining the battery. To correct this condition, update the antilock brake module using the latest software of the appropriate Ford diagnostic scan tool. For claiming, use causal part 2C219 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents