Ford Ecosport Complaints

1,865 consumer complaints on file.

#11487075September 29, 2022
SERVICE BRAKES
The contact owns a 2022 Ford Ecosport. The contact stated that while at a stop, the brake pedal was depressed when the vehicle inadvertently lunged forward. Due to the failure, the vehicle crashed into the side of her daughter’s house. No warning lights were illuminated. The contact stated that the air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was not filed. The vehicle was towed to an independent mechanic but was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11484202September 13, 2022
AIR BAGS
I rear ended a car got a concussion because my airbags did not deploy
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11483041September 6, 2022
ENGINE
The contact owns a 2018 Ford Ecosport. The contact stated while driving 75 MPH, the message "Low Engine Oil Pressure” was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to continue driving at 20 MPH. The vehicle was taken to an independent mechanic where it was diagnosed that the timing belt had failed and damaged the engine. The independent mechanic diagnosed that the engine needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The dealer informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482802September 4, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
My 2018 Ford Ecosport odometer goes black when it’s parked in the sun while I’m driving I can’t see my dashboard when it’s cool it’ll turn back on sometimes when it’s not under the sun
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481834August 29, 2022
POWER TRAIN, ENGINE
on 8/16/22, I was driving my car at 35 miles and my car started accelerating and making noise and warning light illuminated and I have to emergency pullover, my 2019 EcoSport have 69,400 miles. Now the Ford dealer said is an TSB on my car and I need to call Ford Company because my extended warranty is expired. The report from dealer said that is an SSM 49918 For loss of engine oil pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479423August 15, 2022
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 50 MPH, the low engine oil pressure warning message appeared on the instrument panel. The contact managed to pull over and replenished the engine with oil; however, soon after start-up, an abnormal, knocking noise began to emit from the engine as black smoke also emitted from the engine. The vehicle began to lose power as the contact pulled over and shut off the engine. The contact had the vehicle towed to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer for notified of the failure. The failure mileage was 58,198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478716August 10, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was “fixed”. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478135August 8, 2022
ENGINE
Lost power with low oil pressure warning. 3 miles from a dealership so drove and left vehicle. Metal found in oil and new engine needed. 39,000 miles so covered under warranty. Vehicle back and running great currently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477223August 2, 2022
ENGINE
1,000 miles from home we suddenly received a low oil pressure warning. I immediately pulled into the gas station that was magically there. The oil was found to be full, but the car wouldn’t start again. We had it towed to the nearest Ford dealer in Mississippi who contacted us the next business day. We have been told that the oil pump tensioner broke requiring a new engine. We are awaiting a full estimate, and an appraiser to look it over from the warranty company to know the full extent and if it will be covered. Not only were we stranded in 90+ degree heat in the middle of nowhere 1,000 miles from home, there were no options for transportation to the nearest airport 1 1/2 hours away to get a rental on a Saturday afternoon. We were lucky in that we stopped and didn’t try to continue only to have it die in the middle of the highway. No leaking fluids, no engine trouble prior, no other warning or overheating present. Just a sudden loss of pressure and now my car is on the opposite side of the country needing a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476664July 30, 2022
UNKNOWN OR OTHER
When driving vehicle, the “low engine oil pressure” warning came on, as well as the engine light. Power to the vehicle diminished and I was able to pull into a parking lot. Vehicle was towed to Ford dealership where engine was torn down to show that the engine oil pump tensioner failed as explained in TSB# SSM49200. Dealership stated that a new engine and turbo assembly is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476332July 28, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. THE CONSUMER STATED THAT A LOCAL MECHANIC ADVISED THERE WAS METAL IN THE OIL PAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476112July 27, 2022
ENGINE AND ENGINE COOLING
While driving my 2018 ecosport, i got a warning of "low oil pressure". I thought my car was losing oil so I stopped. Checking the oil noticed that had all the oil and there was no leak. Next day took it to Pep Boys, since it was Sunday July 3rd, and told me the diagnostic (PO365 camshaft pos sensor) Ford warranty is of 60,000 miles (i have just under 88,000 on my car). They advised me to take it to my local ford dealership to have a second opinion, since they don’t do that type of job. Ford dealer confirmed the same problem, and if so, I would need a new motor because they do not open this type of motor to fix it. I contacted ford customer service to bring the problem to their attention and they told me there was nothing they could do. upon further investigation I have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT -CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help me cover the costs. I cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to find a jobs since this car was my UBER only job, while prices of parts and gas are skyrocketing. I have only had this car for 3 years and under 88,000 miles and it is completely undrivable due to the faulty and carless engineering.Started driving home and noticed a significant decrease in power and the engine ceased and died. Had car towed home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475715July 25, 2022
ENGINE, UNKNOWN OR OTHER
On July 9, 2022 Warning across dashboard stated engine oil pump pressure low then heard grinding noise. Towed to mechanic and found out the oil pump belt was broken and had metal in engine causing engine to fail also messing up turbo. Have to now replace engine with turbo which is costly but still owe on vehicle. Engine is $7000+ and is extremely hard to find plus was told the problem will most likely happen again. If I had been driving when this happened the motor would have locked up causing an accident and could have possibly been fatal per mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475496July 23, 2022
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Since I leased this car, I’ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can’t drive it due to engine low oil pressure. This car is nothing but a nightmare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475196July 21, 2022
ENGINE, POWER TRAIN
Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475009July 20, 2022
ENGINE
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH, the vehicle inadvertently decelerated to 60 MPH. The contact depressed the accelerator pedal however, the vehicle failed to exceed 60 MPH. The oil pressure warning light and service warning light were illuminated. The message “Oil Pressure Low” was displayed. Additionally, the contact heard abnormal loud knocking sounds coming from the engine. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced Ford Technical Service Number: SSM 48093. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The contact stated that the vehicle was repaired by replacing the engine and turbos. Ford agreed to reimburse 60% of the repair cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474512July 18, 2022
FUEL/PROPULSION SYSTEM
1. My car suddenly decelerated from 75mph to 40mph. 2. Had to pull off to the side of a busy road. 3. Had it towed to a Ford dealer. Was informed the throttle body broke. Ford replaced it. 4. Only Ford inspected the inspected the vehicle. 5. No warnings of any kind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474316July 17, 2022
STEERING, SUSPENSION, STRUCTURE:BODY
Suspension will start going up and down not safe while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474317July 17, 2022
TIRES
205/50/17 Tires were cut with knife
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474170July 15, 2022
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
The contact owns a 2018 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Ecosport