Ford Ecosport Complaints

1,865 consumer complaints on file.

#11473839July 14, 2022
ENGINE
After pulling up in my driveway, had a low oil pressure warning show in the dashboard. Checked to see oil life (28%) and whether there was enough oil in the engine. Since it was a hot day, assumed it could be temperature related and decide check out everything the next morning when it would be cooler. Upon starting the car the next morning, the warning appeared again and then the car immediately lost power. After I could not get the engine to restart, had it towed to the dealership where I was told a new engine would be needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473126July 9, 2022
ENGINE AND ENGINE COOLING
Started with the oil pressure engine light coming on and off always told it's a sensor then 2 days it wasn't putting any oil to one of the rocker arms and told by a dealership that it's going to cost me$7500 for a whole new engine when all they did was their diagnostic test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471948July 1, 2022
ENGINE
I was driving down the interstate in the fast lane. The ecosport I was driving flashed a low oil pressure warning and cut off. I had no choice but to get over in the fast lane shoulder. Very dangerous situation. The Tennessee HWY response team showed up and was able to get my car to the right side shoulder. My car only has 38,000 miles. After researching the problem, It appears to be wide-spread with class action lawsuits being put into place. Ford released a bulletin on the problem. This is a very dangerous situation and Ford should be held accountable for their faulty engine design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470342June 21, 2022
FUEL/PROPULSION SYSTEM
I was driving my vehicle and all of a sudden I got low engine fuel oil pressure message on my dashboard. The oil lamp and engine lamp sensors came on. This is the first time it happened. I also heard a rattling noise coming from the inside of the car. I had it checked by my mechanic and he said it could be the the High pressure fuel pump drive unit that needs to be replaced. I have not taken it to the manufacture to get it looked at. This happened to me when I was serving on the interstate with my mother and son and the car left us stranded on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470056June 20, 2022
UNKNOWN OR OTHER, POWER TRAIN
I have tried multiple times to reach Ford Corporate since 6-6-22. They say they called me and there was not voicemail option so they closed my case. I keep opening case numbers with them. On Jun2 2nd, my car was parked, idling in the driveway on an incline. I opened the driver's side door and pushed the off button, the car then started to roll backwards. The door hit me and the car dragged me down the driveway into the street. The car then continued to roll into a neighbor's yard and hit the front of their house. It took out a support beam, the porch, the front brick wall and a window. I opened a claim with my insurance, called the cops. The police did not issue me a ticket since I was not driving the car when the incident happened. I had to go to the ER for multiple injuries where the front tire ran over my leg, a cut head and multiple burns from being dragged on pavement. The neighbors house- luckily no one was hurt, had to have the entire outer wall replaced, brick work, and porch. I am still healing from the accident, I have a major hematoma on my right leg that has caused severe tissue damage. I believe the car did not hold in park and rolled. The car will remain in the body shop for repairs until end of June.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11469728June 17, 2022
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2021 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated that a message to shift to park(P) and restart the vehicle was displayed. The contact pulled over and restarted the vehicle however, the failure recurred. The vehicle was taken to the local dealer and was test-driven. Additionally, the display screen became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469488June 15, 2022
ENGINE
While driving my 2018 ecosport, i got a warning of "low oil pressure". my car became slow and would not accelerate correctly. I took it to my local mechanic who told me a belt inside of my oil pump shredded and i needed a completely new engine. I am only about 6000 miles over the standard ford warranty of 60,000 miles (i have just under 67000 on my car). we decided to tow my undrivable car to my local ford dealership to have a second opinion and they confirmed the same problem. we contacted ford customer service to bring the problem to their attention and they told us there was nothing they could do. upon further investigation we have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT – CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help us cover the costs. We cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to juggle both our jobs without this car and find the funds to repair the ecosport all while prices of parts and gas are skyrocketing. I have only had this car for a little over year, it has just under 67000 miles, and it is completely undrivable due to the faulty and carless engineering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467412June 3, 2022
UNKNOWN OR OTHER
The car has more than once accelerated on its own without any cruise control or pressing of the gas pedal. Usually just a short burst in low speed areas like parking lots. The engine almost retroactively overreacts to a light tap on the gas pedal. So far have caught it every time and been able to hit the brakes but figured should at least let it be known
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466930June 1, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
2018 FORD ECOSPORT. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE FAILURE MILEAGE WAS 70,000. THE VEHICLE WAS PURCHASED WITH 45,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467025June 1, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We purchased the car new in July 2020. ON May 28 2022. My daughter did not see a stop sign. She broadsided an on coming pickup. The "cross lane alert" did not sound .. The pre collision braking system did not activate. lucky no one was serious injured. Both vehicles are "totaled" Ford did have a recall on 25,000 vehicles over "pre-Collision breaking" not working in 2020. My vehicle was not one of them.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11465932May 24, 2022
ENGINE
Engine Caught fire and car was engulfed in flames. Insurance is investigating. Oil Pressure Low light came on roughly 10 minutes before this occurred.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11465540May 21, 2022
ENGINE
I was reading through some of the complaints for this vehicle and it is crazy to me because the same thing happened to me with my ford. Back in the beginning of July 2021 I was driving to work and my car suddenly just gave out it did not give no warning signs whatsoever. I had to quickly pull to the side and waited a bit and it just would not even turn on at all. I’ve always kept up with taking my car to get oil changes, new tires and make sure it was good. I had to call a tow truck to tow me home. I called ford and had to get it towed into the shop. After 2 weeks they finally looked at it and said it was the engine. They were going to contact extended warranty to see if they could cover it. They said they would only cover it but needed proof it had oil changes done which we took to them. They approved it finally and the dealership said it was because there was metal shavings in the engine which made no sense. They never gave us a loaner car and still took 3 months to get our car back. Paid $800+ to get it back. Not even a week later had to take it back because a code started showing up and again was at the dealership for a month paid another $300+. It’s to the point that now it won’t turn on at times. I tried contacting customer service but they are no help. This car needs to be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465254May 19, 2022
ENGINE
I was traveling down highway 64 in Raleigh, NC at about 75 or 80 miles per hour, and the "low oil pressure" sign came on and suddenly I had zero acceleration. As cars were all around me travelling at high speeds, I had to get off the road. Suddenly losing acceleration at high speeds on a highway is unsafe for obvious reasons. It took a lot of skill to get over lanes of traffic and get off the highway to the emergency lane. I was almost hit by several cars. Ford has my car right now and tell me the engine must be replaced. As I have an extended warranty on the vehicle, I am hoping it will be covered. No warning was given prior to this occurrence on the highway. My car was driving normally until it stalled on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464148May 11, 2022
ENGINE
Driving down I-85 going 70mph and all of a sudden lose power in front a line of cars. Low oil pressure light illuminated thankfully we got to the side of road safely. Vehicle is currently at Ford dealer for diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464002May 10, 2022
ENGINE
Oil pump belt shredded without warning at 62,000 miles causing complete engine failure while driving in traffic. Multiple warning lights illuminated, but failure was abrupt and immediate. Car was performing normally and then within a matter of seconds I experienced complete loss of power. Vehicle is presently at the Ford garage. Ford representative told us that the belt for the oil pump shredded and caused loss of oil pressure which lead to a complete loss of power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463889May 9, 2022
ENGINE
Was driving out of town when the red check oil pressure light came on. Immediately checked oil level which was slightly high and called the nearest Ford Dealership and asked if I needed to get it towed or it would be fine to drive to them. They said it should be fine so I started driving towards them.I then noticed a significant decrease in power and as I turned left on to a busy road the engine ceased and died but was able to safely get it onto the side of the road. Towed it to the dealership and they said i most likely needed a new engine which was going to be $8000 but if I wanted them to check it would be an additional $2000 so I got it towed back to my house and ended up taking it to my mechanic who said that the oil pump gave out and took out the timing belt with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463937May 9, 2022
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the brakes seized and the vehicle lost motive power. The check engine, battery, and ABS warning lights were illuminated. The contact replaced the battery; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462722April 29, 2022
ENGINE
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the "Low Engine Oil Pressure" message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461897April 23, 2022
ENGINE
Oil pressure light came on, codes say no oil pressure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460669April 13, 2022
AIR BAGS
The contact owns a 2018 Ford Ecosport. The contact stated that while her daughter was driving on the highway at approximately 70 MPH, there was a mattress on the road. The contact stated that the vehicle in front of her stopped to pull the mattress off the roadway causing the vehicle behind her to crash into the rear of her vehicle. As a result of the impact, it caused her to rear-end the vehicle in front that was removing the mattress off the road. The contact stated that the foot air bag did deploy, however, the upper airbag did not deploy. The contact stated that to her knowledge the passenger in the first vehicle sustained minor injuries, however medical attention was not called or needed for anyone involved in the crash at the time. The contact stated the police were called at the time, however since no one was in need of medical attention, a police report was not made. The contact stated that she then had her vehicle towed to a tow yard where it remains awaiting to be towed to a junkyard, as the vehicle was totaled. The contact stated that she then contacted the manufacturer who advised there was nothing that could be done. The failure mileage was 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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