Ford Ecosport Complaints

1,865 consumer complaints on file.

#11510755March 8, 2023
ENGINE, POWER TRAIN
Was leaving work and suddenly the oil pressure light came on and the engine started making a terrible noise. I pulled over and had the car towed to the Ford dealership. The dealership inspected it and said that the oil pump belt "shredded" and the sudden loss of oil pressure, along with the debris from the oil pump belt, completely ruined both the motor and the turbo requiring full replacement of both at a cost of $6500. Car was purchased new less than 2 1/2 years before but Ford will not pay for the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510632March 7, 2023
ENGINE, POWER TRAIN
While driving my 2019 ford ecosport start to make noise and a message saying loss of engine oil pressure came on. I have been told that it is do to a broken oil pump belt tensioner and that the motor is now locked up and hasto be replaced. The vehicle was manufactured in February 2019 and if you look at MC-10198600-0001.pdf 71.344KB you will find that this is a now issue that ford is refusing to pay to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510238March 5, 2023
AIR BAGS
My wife was in an accident and the right hand side airbags failed to deploy and she was hit around 30mph and i know a airbag will deploy at that speed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11509897March 2, 2023
AIR BAGS
The contact owns a 2020 Ford Ecosport. The contact stated the air bag warning light was illuminated. The contact called the local dealer who informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the warranty had expired, and referred her to the NHTSA Hotline. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509592February 28, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Door latch for rear tailgate. While traveling the warning light would come on and tell me the tailgate was open. Each time this happened I’d pull over to find the tailgate was not shut tight for no reason. This happened about 4 times. Recently The rear latch was stuck so I couldn’t close the door This happened 2 times.The second time I had to tie a rope to keep it closed. My mechanic told me that the latch mechanism needs to be replaced. The eco sport goes in for repair 3/8. I do not have repair documentation as of this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509365February 27, 2023
ENGINE
The contact owns a 2021 Ford Ecosport. The contact stated that while driving at 55 MPH, the low-pressure oil message appeared on the instrument panel. The contact pulled the vehicle off to the shoulder of the highway and had the vehicle towed to the dealer. Once at the dealer, a diagnostic test was performed and showed that the oil pump and the oil pump belt had malfunctioned, which resulted in engine damage. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,539.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508876February 24, 2023
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Oil pump has broken tension rod went on it as i was driving down the road it began making load noise and pressure light came on this is on my 2018 Ford Ecosport it was made in 12/17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507965February 18, 2023
ENGINE
Car was leaking coolant, overheated, now has a head gasket problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506900February 13, 2023
FUEL/PROPULSION SYSTEM, ENGINE
My vehicle has the 4 cylinder (non eco boost) engine. It started having an emissions system fault which has been causing exhaust and fuel fumes to not only be very strong under the hood, but has become very strong inside the cab when the climate control is on. Since this started, my wife and I have been experiencing headaches, extreme lethargy, nausea and agitation that typicality resolves after leaving the windows down or completely leaving the vehicle altogether. Filling the fuel tank causes the vehicle to barely start and fumes become overbearingly noticeable directly after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506222February 8, 2023
ENGINE
My husband was driving home from work when he heard a boom. He had thought he hit something but didn’t feel or see anything. A few minutes later he saw smoke coming from the engine and thought maybe a hose had come off or something so he pulled into a parking lot. When he lifted the hood the car was on fire.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11505987February 7, 2023
ENGINE
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound with the low oil warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 65,916.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505788February 6, 2023
ENGINE
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The loss of engine oil pressure light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the oil belt tensioner failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 50,000. The contact stated that the ecoboost had been replaced several times and the motor had been looked at multiple times also. Never was he told that the oil pump was the issue all along.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505770February 6, 2023
POWER TRAIN
The vehicle locked up and would't move at 10,000 miles. We were lucky that the car was in someone's driveway instead of on the road. The vehicle was new at the time of purchase. I have a relative who is an auto technician and he said that he has experienced this problem with Ford transmissions many times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505681February 5, 2023
ENGINE
Low oil pressure light came on while driving. I had to pull over immediately after have looked at it is caused by a belt and the whole motor will have to be replaced. This car was manufactured in February 2019 and this is a know issue by ford that should have been communicated to consumers if you look up SSM4920
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503958January 27, 2023
ENGINE
The motor blew after only driv9ng the car a little over 30k miles. Routine oil changes at the dealership has been made. Ford has offered to pay 2k of the cost of the new engine. They are accepting responsibility partially but due to research this engine has failed. The current milage is 60,013. 13 miles over the warranty and Ford will not cover a vehicle the produced that won't make it 60k miles with out a engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502433January 18, 2023
ENGINE
The contact owns a 2019 Ford Ecosport. The contact stated while operating the vehicle, the oil warning light illuminated and the message "low oil pressure" flashed on and off. The contact was advised to immediately stop driving the vehicle. The vehicle was later diagnosed by an independent mechanic who determined that the engine had failed. The vehicle was later towed to the local dealer who confirmed the engine had failed along with the turbo charger and both needed to be replaced. The vehicle was not yet repaired. The VIN was not available. The failure mileage was 94,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502186January 17, 2023
ENGINE
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with an engine failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502261January 17, 2023
SERVICE BRAKES, POWER TRAIN
Upon normal acceleration at a stop light, the car accelerated normally for about 2 seconds and then a loud grinding sound followed and I lost all acceleration in the middle of a busy intersection unexpectedly with cars having to slam their brakes behind me and steer into other oncoming traffic to avoid hitting me. The car was able to slowly cruise through the light however the brakes also stopped working so I could not bring my car to a stop once I was through the light and had to use the emergency brake to stop the car from rolling. Had this same issue occurred while driving my normal route to work in Houston rush hour traffic I could have been killed or killed others in a wreck as I had no control over my vehicle. No warning lights came on. This issue occurred exactly one week after routine scheduled maintenance that I did at the Ford dealership 2000 miles ahead of when the suggested manufacturer maintenance was required. That same dealership refused to diagnose the vehicle any sooner than 6 weeks. It has now been seen at a new dealership and I was told the axel needed to be replaced and there is transmission fluid leaking out of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501296January 11, 2023
ENGINE, POWER TRAIN
The contact owns a 2018 Ford Ecosport. The contact stated while driving 40 MPH, the vehicle made abnormally loud sound sounds and stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to the dealer to be diagnosed; it was determined that the engine needed to be replaced. The engine was replaced; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine was replaced a second time. The contact stated while driving 60 MPH, the transmission was shifting hard, and the vehicle was shuddering. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 61,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500392January 5, 2023
AIR BAGS
T-boned a vehicle at a intersection and the air bags never deployed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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