Ford Ecosport Complaints

1,865 consumer complaints on file.

#11458961March 30, 2022
ENGINE
I was driving down the road after numerous issues that have been supposedly repaired, the engine low oil pressure light came on and I pulled over immediately. While waiting for the tow truck the engine seized. According to multiple sites and fords own service bulletins- the engine malfunctions because of defect in the build of the engine itself. It doesn't happen because of number of miles on the vehicle, it can happen to a select group of 2018 ford Ecosport with a 1.0 liter engine which mine has. I am expected to pay $6000 to replace after I have spoken with ford and the selling dealership over 15+ times about this car being a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456021March 10, 2022
SERVICE BRAKES
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 60 MPH, traffic started to slow down and the contact depressed the brake pedal, the brake pedal locked and failed to operate as designed. The low engine oil pressure warning light illuminated on the instrument panel. The contact was forced to engage the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic and remained at the dealer. The vehicle was not diagnosed. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455651March 8, 2022
WHEELS
I took my 2018 Ford Ecosport in for routine inspection, and the shop told me they had trouble getting my lug nuts off to rotate the tires. They suggested I get all the lug nuts replaced. My model has the rare option of the full size spare tire mounted on the back, with an included tire changing kit. The problem is the lug nuts that Ford has been using include caps that do not seal out debris and moisture, so the caps can swell, distort shape and size, and in turn the lug wrench I have will not be able to fit over the caps to remove the lug nuts. The whole reason I bought the vehicle with the full size spare was so that I would not be stranded anywhere. This flaw totally defeats that purpose. I took the vehicle to the dealer who refused to change out the lug nuts saying it was not a warranty issue, that exposure to moisture and debris is from normal use of the vehicle. This is a known issue with accumulating consumer complaints against Ford’s use of these lug nuts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455750March 8, 2022
ENGINE
It was March 7th at 6:15pm, I was driving in the far left southbound lane of the NJ Turnpike traveling at about 75 miles per hour near exit 8A. The low oil pressure warning light came on, followed by the power trans light and my cars power noticeably changed. I no longer could drive faster than 50 miles per hour and I started to hear a loud noise from the engine. Luckily, I was close to home and made it. I had it towed to Haldeman Ford on March 8th and am being told that I need a new engine, the oil pressure is not being regulated correctly to the engine and they would have to take apart the entire engine to diagnose exact cause, leading to a new engine anyway. I have approximately 88,000 miles on the car. I have done research and found online complaints very similar to my exact experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454632March 1, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed the vehicle with oil pump failure. The contact was informed that the oil pump needed to be replaced; however, parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453720February 23, 2022
ELECTRICAL SYSTEM
Vehicle has had numerous electrical issues including loosing power while the vehicle is in motion and at stop lights without any warning. The car shuts off and sometimes can be restarted after it is placed in park and restarted. On other occasions, the vehicle looses all power and must be towed. Per the ford dealership, electrical wiring becomes loose. Additionally, while the vehicle is running strange sensors come on and then go off such as "hill assist not available" or "traction control" deactivated but then turns itself back on. Also, the doors randomly lock and unlock on their own without touching the fob or door lock. The security system turns itself on after I enter a building. I have contacted and brought this vehicle into the ford certified dealership where I purchased from. My concerns have been brushed to the side by the local office as well as ford corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452280February 16, 2022
ENGINE
I purchased this car new from the dealer with 4 miles on the speedometer. We did all oil changes when the car indicated that it was time for an oil change. Now at 64,000 miles the engine has to be replaced due to a failure of the engine oil pump tension bar. New cars should not blow an engine after 2.5 years of use
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452055February 15, 2022
ENGINE
The contact owns a 2018 Ford Ecosport. Upon taking the vehicle to an independent mechanic to have the tires replaced, the vehicle shut off without warning while being test-driven. Due to the failure, the vehicle was towed to a dealer where they diagnosed the vehicle with a broken oil belt which resulted in engine failure. The independent mechanic had given the contact a copy of a manufacture notice which he related to the failure. The notice stated that she was entitled to a free engine repair due to the broken oil belt failure. The manufacturer was notified of the failure and the notice; however, the contact was informed that the notice would not be honored. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449601January 31, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2018 Ford Ecosport. The contact stated while the vehicle was stationary and cleaning the snow off the vehicle, he started smelling an abnormally strong exhaust odor. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447606January 15, 2022
ENGINE
The oil pressure light started blinking and engine light came on. The oil pump has gone out and it needs a whole new engine at just over 100,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446767January 9, 2022
WHEELS
Purchased 4 new tires for my car only to be told that the lug nuts were all swollen and had to be replaced. from what I have read this is an ongoing problem with Ford and I don't feel it should be MY responsibility to pay for their mistakes. It also could have been a major problem had they broke loose while I was driving. This is unacceptable!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445581December 30, 2021
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2018 Ford Ecosport. The contact stated that the gasket on the rear tailgate allowed water to enter the vehicle during rainfall. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440950November 18, 2021
ENGINE
Driving back to North Carolina from Oklahoma my cars Low Oil Pressure light came on and dinged continuously. I was in the middle of Tennessee when this happened. The car lost all acceleration. I took it to a dealer the next morning and was told there is metal shavings in my oil. My oil level was fine. They removed the oil pan and found that pieces of my timing belt were in the oil. I was also told I needed a new engine and long block. My car has 64k miles on it. Talked to my dealer back here in NC and was told that Ford has issued a Special Service Message concerning the engine in my car with the dates qualifying. The message number is 49918. Stating that the engine can fail and you will get a low oil pressure light and lose acceleration. I call the Ford Motor Company and they said this was not a recall but for the dealers to do what they think is best for the customer and vehicle. I talked to Ford and they are willing to provide some assistance but not 100% because it is not a recall. My dealer also had an EcoSport in his service dept when he called me with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435086October 1, 2021
AIR BAGS
The contact owns a 2020 Ford Ecosport. The contact stated that while stopped and attempting to make a left turn, another vehicle ran a red light and T-boned his vehicle. Due to the impact, his vehicle slammed into a guardrail on a bridge, nearly knocking the vehicle over the bridge. The contact stated that all curtain side airbags were deployed; however, his driver and passenger side airbags did not deploy. The contact stated that he was trapped in the vehicle and had to wait for authorities to assist him out of the vehicle. The contact was rushed to the hospital but decided to leave after a long wait in the emergency room. The contact stated that he did have soreness to his right shoulder and right arm. A police report was filed (210066310). The whereabouts of the other driver were unknown. The vehicle was towed to an independent body shop where it remained in their possession after the contact was given an estimate for repair. Upon investigation, the contact linked his failure to NHTSA Campaign Number: 20V791000(Air Bags). The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,310.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11430508August 25, 2021
POWER TRAIN
The contact owns a 2020 Ford Ecosport. The contact stated that while the gear shifter was in park, the contact exited the vehicle to retrieve an item and without warning, the vehicle started rolling backwards. The contact ran and entered the vehicle and slammed on the brake pedal to stop the vehicle. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 17,904.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429290August 16, 2021
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2018 Ford Ecosport. The contact stated while the vehicle was stationary, the contact was unable to start the vehicle. The contact stated that no warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425789July 21, 2021
FUEL/PROPULSION SYSTEM
I am a new owner within the first year of purchase from Enterprise Car Sales. In the last two -three months when I am driving I smell gasoline inside the car which eventually go's away after 10 -15 minutes. I notice these events when my SUV runs over a pot hole, when accelerating downhill on the freeway and when driving for a extended time with my remote control for speed on. My SUV is available for inspection. Although, nothing has occurred I believe this issue is a safety concern to myself and the public if it is verified to be some sort of gasoline leak. I have recently reported engine and heating/air conditioning concerns to my service dealership within the last 3 months. They have been unable to inspect my SUV due to excessive back-up in service scheduling appointments. There have been no prior symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423607July 6, 2021
ENGINE
Engine replaced once, not even 1,000 of driving it the oil is leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423358July 3, 2021
UNKNOWN OR OTHER
While driving I have experienced an issue 3 times since buying my vehicle in April 2021. The issue pertains the vehicle shutting down while in motion and following a message on the screen stating to put the vehicle in "park" and restart the vehicle. I am afraid this will happen while i am in the highway which can lead to a crash or fatality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422491June 27, 2021
UNKNOWN OR OTHER
Car was parked in the driveway and back windshield shattered out of no where. We were outside when we heard the explosion as it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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