Ford Ecosport Complaints

1,865 consumer complaints on file.

#11499421December 29, 2022
ENGINE
The contact owns a 2019 Ford Ecosport. The contact stated that the vehicle stalled after starting. The check engine and low oil pressure warning lights were illuminated. The vehicle was not yet diagnosed or repaired by an independent mechanic or a local dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 81,420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499126December 28, 2022
ENGINE
The contact owns a 2019 Ford Ecosport. The contact stated that while driving 60 MPH, the oil warning light illuminated. After pulling over, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498540December 22, 2022
POWER TRAIN, ENGINE
I was driving home low oil pressure warning came on, oil was full, then it started to make noise and now the car is dead, can't lock/unlock, all power is gone. FORD refuses to fix the issue and with ALL complaints that I've read how has there not been a recall on this. I HAVE TO HAVE A CAR TO GO TO WORK, like the others, I can't afford to get a new car, I have bills and a job that have to be paid and have to work to make that happen. I have to drive an hour away for my job. I do not have the $7000 for a new engine as this is what I am told. Having to this issue is not an issue caused by me this should be the responsibility of FORD to repair the issues or new engines for those of us that have a dead car. A RECALL NEEDS TO BE MADE ASAP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497916December 18, 2022
SERVICE BRAKES
The Brake system emits a squeaking, moan/groan sound when backing up. The vehicle is available for inspection upon request. The concern was that any sound not usual to the operation of the vehicle is a warning of a potential problem. No warning lights appeared. This problem was inspected, confirmed/diagnosed at a Ford dealer in Huntington, WV. The problem was supposed to be remedied with the replacement of the rear braking system(pads, rotors. and slides). The vehicle had 19,736 miles on it but the dealer said it was not a warranty item and charged $600.00 for the repair. The problem was not corrected. The manufacturer was contacted. A Ford representative contacted the dealer and was convinced by the dealer that nothing could be done to remedy this condition. Hence it still poses a threat to the safety of the vehicle. I researched the issue via the internet and found a considerable number of postings relating the same problem from other 2018-2020 Ford Ecosport owners. The results of their efforts mirrored mine. A video of the problem (post repair) is available but not able to download in this format.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497714December 16, 2022
ENGINE
I was driving. My car sounded completely normal. All of the sudden my "low engine oil pressure" sensor came on. I pulled into a convenient store and ended up having the car towed into a mechanic shop. I was told that this engine has a flawed warning system in it. That the sensor doesn't come on until it's to late . (MY ENGINE IS GONE). My car has alittle over 73,000 miles on it. Ford will not fix my car they said that my extended warranty for the engine is 60,000. This is not good customer service . I am a disabled widow. I don't have any money to buy another car. This car left me on the side of the road with no warning. I have been a loyal ford customer I had always bought used cars before. But after my husband died I felt I needed to have something more dependable. This car is not that . Please help me with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497226December 13, 2022
ENGINE
Driving on the interstate the low oil pressure light came on no check engine lights or anything . The oil pump is belt driven aka wet belt and the rubber teeth come off stopping up the oil pump and causing it not to work properly . With the rubber pieces going into the motor the rubber melts causing issues with the pistons and engine block. The Ford dealership recommends not replacing just the oil pump because of all the other issues the rubber belt causes because it melts inside the engine . So I am left with no choice but to replace the engine at a cost of 5,000.00. Why there hasn't been a recall is questionable . I am in the process of getting said motor replaced but does that mean every 2 years it will have same issues ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497100December 12, 2022
AIR BAGS
The contact owned a 2019 Ford Ecosport. The contact stated that while her daughter was driving at approximately 30 MPH, a van crashed into the passenger side. No warning lights were illuminated, and all air bags failed to deploy. The contact's daughter sustained unknown injuries and required medical attention. A police report was filed. The vehicle was towed to a tow yard. The insurance company sent an investigator and the vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,200.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11497119December 12, 2022
ENGINE
Driving down interstate and car indicator/ warning light came on low engine oil pressure. Car started running rough. Was able to get car to a repair shop by tow truck only to be told car needs entire engine replacement at only 71,000 miles. No warning of any issues that would require such an expensive fix at such a low mileage. Known flaw in these vehicles yet Ford isn’t being forced to recall and fix the issue that is clearly their fault not customers. Unacceptable! Should be mandatory recall to replace this garbage engine that conveniently needs replace 10,000 miles AFTER warranty runs out. Dangerous to have engine power issues at 55 mph!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497141December 12, 2022
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
The low engine oil light came on when the oil was full. Car began shuttering and whining. Dealership says oil pump went out and engine ruined
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495819December 2, 2022
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE
While driving down the road the swing gate opens on its own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495215November 28, 2022
ENGINE
The contact owns a 2019 Ford Ecosport. The contact stated while his daughter was driving 30 MPH, the oil pressure warning light illuminated, and the vehicle lost motive power. The contact was able to pull over and the vehicle was towed to the dealer. The vehicle was diagnosed, and the mechanic stated there was damages to the engine, turbo charger, and vacuum pump. Additionally, the long block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 61,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494466November 21, 2022
ENGINE
As with HUNDREDS of other owners of the 2018 Ford Ecosport, I have encountered a safety issue with Low Oil Pressure which causes the engine to shut down. There has been a NHTSA Service Bulletin issued but still not recall and this issue is extremely dangerous and absolutely kills the engine. A small recall fix could save lives and save owners from a repair that costs in excess of $5,000. Below is the Service Bulletin but it needs a recall. I've spent all day on the phone with Ford and all they will say is that they have no recall. Below is the Service Bulletin: "SSM 48093 - 2018-2019 EcoSport - 1.0L EcoBoost - 6F15 - Loss Of Engine Oil Pressure With Illuminated Engine Oil Warning Lamp - Built On Or Before 3-Apr-2019 Some 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine and a 6F15 automatic transmission and built on or before 3-Apr-2019 may exhibit a loss of engine oil pressure with an illuminated oil pressure warning lamp. This may be due to a broken/failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. Due to the nature of this failure, an engine replacement maybe required. Engines built after 3-Apr-2019 should not be affected. All tensioners built with a manufacture date on or after 23-Jan-2019 are good to use." I need help and don't know where to turn. I could have EASILY wrecked and harmed not only myself but others on the road. This needs an immediate recall. Thank you so much for your assistance. My car will now need an entirely new engine for something that could have been avoided and fixed with an inexpensive recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493992November 17, 2022
ENGINE, POWER TRAIN
No warning, "engine oil low" notice comes on dash during grocery run. Parked car at the house and didn't not drive it until appt was made at Ford Dealership. Drove the 1 mile away from home to the appt. 2 weeks later dealership tells me that the engine had zero oil in it, despite showing full oil on dipstick. They claim it was an oil pump failure & it's very common in 2018 and 2019 models. They also claim that Ford is unwilling to repair because I am outside the 60k powertrain, my mileage is 61,478. Car is is great shape other than this failure, regular oil changes, brand new battery, new tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493146November 10, 2022
ELECTRICAL SYSTEM
Faulty sensors that appeared to have been fixed with more faulty sensors. The car's sensors result in the car thinking it is in park, locking up the wheel, and losing some of the drive assist and controls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492849November 9, 2022
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
All lugs nuts needed to be replaced at my cost. Two piece lug nuts swelled and were potentially subject to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490040October 19, 2022
ENGINE
The contact owns a 2018 Ford Ecosport. The contact stated while at a stop light, the START/STOP feature failed to restart the vehicle as designed. The vehicle was turned off and restarted and operated as designed. On another occasion, while the contact was attempting to start the vehicle, the vehicle failed to start up. The vehicle was jumpstarted. On another occasion, while driving 40 MPH, he heard an abnormal sound coming from the vehicle. The contact pulled over on the side of the road and turned off the vehicle but was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic test and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490082October 19, 2022
AIR BAGS, UNKNOWN OR OTHER
I have owned this car for a month less than 3,000 miles on it and Today RESTRAINTS INDICATOR LAMP WARNING came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488191October 6, 2022
ENGINE
I was pulling on to the highway and out the clear random, my oil pressure light came on and I heard a clunk. I pulled over and started it back up and the light still came on. I was going to attempt to drive the 3 miles home and the car gave out. No one can find any reason my vehicle did this. The oil was changed 4 days prior and all of the oil was applied and properly placed. I am looking into legal action. We may have a class action lawsuit. If anyone would like to be a part, contact me, [email protected]. This is not ok or fair. I have been fired from my job, this has negatively impacted my family and it’s just inconvenient.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487764October 3, 2022
UNKNOWN OR OTHER
Hill start failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487311September 30, 2022
ENGINE
I was driving along at 55 mph. Low engine oil pressure warning appeared on dash. Pulled car over. Oil level was normal, no signs of leak, no prior warning. Had car towed to Ford dealer, found metal in oil, blown motor diagnosis due to failed oil pump components. 85,000 miles on vehicle with routine maintenance and repair. Ford will not help with replacement or repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Ecosport