Ford Ecosport Complaints

1,865 consumer complaints on file.

#11521090May 9, 2023
POWER TRAIN
According to the dealership, the axle seal tore and leaked transmission fluid. No lights, warnings or messages ever appeared in the days leading up to or following the incident. I noticed a mechanical whining sound about 24hrs prior to the incident (what the dealership later explained was transmission pump) however my car still drove normally otherwise. On my way to work, in a busy intersection with a steep hill, I heard a loud mechanical grinding sound when I tried to accelerate. After which, my card jerked backward and started to drive in reverse instead of forward despite being in drive. I was able to break before hitting oncoming cars. Luckily no one was injured by my moving in the wrong direction or suddenly stopping in an intersection. I was scared to drive my car and took it to the dealership the following Monday. They diagnosed the torn axle seal several days later. I have approximately 13,000 miles on this vehicle and have meticulously maintained it at the dealership of purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520123May 2, 2023
ENGINE
I bought my Ford Ecosport June 30th 2022 with 33k miles. On March 30th 2023 coolant leaked into the cylinder head resulting in a blown gasket. This was very unexpected as the car showed no signs of any issues at all up until the day of. I was driving the car to get an oil change and brakes checked. The car began to over heat and notify me that the engine was reducing power due to it's overheating. The car would not rise to 2 RPM and was extremely hard to make accelerate if I stopped at a redlight or stop sign. I just barely made it to the auto shop after breaking down in the middle of the busy road multiple times. I almost did not make it through a large intersection. The car has been inspected by the manufacturer and they have confirmed the issues. I am aware there was a recall where Ford identified a problem with a coolant pipe (referred to as the degas hose), on just under 45,000 Ford Focus 1.0-litre Ecoboost models sold in the UK between October 2011 and October 2013. My car has a 1L ecoboost engine with the exact same malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519328April 27, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power. The oil pressure warning light was illuminated. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518869April 25, 2023
ENGINE, FUEL/PROPULSION SYSTEM
While driving my 2020 Ford Ecosport it spontaneously caught fire and exploded on Sunday, May 29th. •I purchased my 2020 Ford Ecosport from Ford or Helfman Ford in Stafford Texas on Monday, May 25th, 2020. I immediately had problems with the vehicle and have taken the vehicle in multiple times for overheating issues and the check engine light coming on. •May 25th, 2020 – overheating and coolant light came on. Vehicle taken to Planet Ford in Dallas May 28, 2020. Vehicle repaired and picked up from Planet Ford on May 29th, 2020. •May 30th, 2020 - check engine light came back on. Vehicle taken back to Planet Ford in Dallas June 2, 2020 and I picked it up. Vehicle repaired and picked and I picked June 5, 2020. •April 2nd, 2021, I took it the vehicle to Helfman Ford for routine maintenance and the continuous check engine light problem. I received the car back the same day with paperwork stating that they could not re-create the problem. •August 4th 2021, I took it back to Helfman Ford, vehicle was running very rough and was extremely loud. On 10/06/2020 the vehicle was returned after extensive repairs were done to exhaust and engine under warranty (see repair invoice). •My check engine light and coolant light continued to come on sporadically producing the same error messages in the Ford app for my car. •On May 7, 2022 My check engine light come back on and I received an error message that I had never seen prior but as soon as I stopped the message went away •On May 17, 2022 I took the car in one final time too Planet Ford Dallas. They replaced the coolant sensor but were not able to replicate the error and I was told since they could not produce the error, •On May 29, 2022 at 2:08 while driving the check engine came on, and I lost all engine power. Smoke started coming from the engine area and within seconds from exiting the vehicle the engine was on fire and the car exploded.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11518755April 24, 2023
POWER TRAIN
Oil pump belt broke at 72000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517295April 16, 2023
ENGINE
While driving home from work, the low engine oil pressure light came on. I immediately pulled over and checked the oil. There’s plenty. I continue to drive and start hearing a knocking sound. My check engine light is now illuminated as well as low engine oil light and the wrench and the display says SEE MANUAL. I parked. I’m being told my mechanic that the engine needs to be replaced. This happened at 67,000+ miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517099April 14, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Ecosport. The contact stated that on various occasions, the check engine and low-pressure oil warning lights illuminated after starting the vehicle. The contact stated that the failure recurred while driving at various speeds. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, the part for the repair was on backorder. The vehicle remained with the independent mechanic and was waiting to be towed to a local dealer for further diagnostic test and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517152April 14, 2023
ENGINE
Engine had felt off for a couple days it as if it had bad gas or something. Since no warning lights were illuminated I was trying to keep a close eye on it. Then on my way home from work the oil pressure light came on. I pulled the vehicle over and got it towed to the dealership. Just paid $170 for diagnosis to be told the dealership quoted 7275.39 replace the engine among other parts(other things that could have messed up with the loss of oil pressure & labor before tax. I still owe approx. $6000 on the vehicle. the vehicle had approx. 69,000 miles but under 70,000. How is this a thing? How can a vehicle fail that fast without warning? I was luckier than some that I have seen with the same issue when reviewing what has happened. I think premature engine failure without warning is pretty dangerous It was very scary at 60mph with not shoulder to pull over with. How is this such a widespread problem with no recall? I reached out to Ford Customer Service to see if they would offer any assistance since it was so close to powertrain and was denied. Now I have a 2019 car with less than 70K miles that is costing me money that almost got me killed when it broke down with no Failed with no warning? So many stories similar to my owe when I read the complaints, every one as if it was coming from me! Ford has to be held accountable!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515243April 3, 2023
ENGINE
I bought Certified preowned 2018 Ford Ecosport SE Turbo Have not had any problems until 3/28/2023 when i was on my way back from the cemetery and my low oil pressure message came on along with my oil light and engine I have it serviced every time it needs oil change, new tires, etc. I don’t drive it hard at all. It has 112 k plus miles on it so it is out of warranty and i sill owe on it.I have called Ford motor company to see if there has been any recalls but there has not. I did do some research on the problem and found that several Ford Ecosport owners have had the same problem and read that Ford does know about this problem. I can’t see why they can replace the motor which I found out that is what has happened to it from the certified mechanic that I took it to. Please help!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514730March 31, 2023
ENGINE
Oil pressure low warning came on and lost power. I was informed by a Ford dealer that the oil pump is driven by a belt and the belt tensioner broke. The Engine needs to be replaced. I am waiting to see if they will replace it under warranty. The car loss of power effects the handling and braking of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514821March 31, 2023
ENGINE
The contact owns a 2018 Ford Ecosport. The contact stated while driving approximately 30 MPH, there was a squeaking and knocking sound coming from the vehicle. The contact stated that the vehicle started to shake, vibrate, and then lost motive power. The vehicle was later towed to the local dealer who diagnosed that the oil pump had failed, and that the timing chain had disintegrated causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000. The contact stated that at the time of failure, the oil pressure light came on. The contact chose not to operate the vehicle due to fear of doing damage to the engine but the power and engine came on when the car was started. But when taken to the dealership, they claimed the vehicle would not stay running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514669March 30, 2023
ENGINE
The contact owns a 2019 Ford Ecosport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was towed to the dealer, who informed the contact that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514293March 28, 2023
ENGINE
The contact owns a 2018 Ford Ecosport. The contact stated while starting the vehicle, the oil warning light illuminated. The vehicle was towed to the dealer and the dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed, and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 100,319.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513619March 24, 2023
ENGINE, POWER TRAIN
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH with her husband in the front passenger’s seat and her infant in a car seat in the rear seat, the vehicle began to lose motive power and was making abnormal loud cranking sounds. The message "Power Train Malfunction -Reduced Power" was displayed, and the check engine warning light was illuminated. The contact stated upon attempting to exit the highway and avoid incoming traffic, the front passenger side of the bumper struck a guard rail. There was no injury sustained. The contact was able to continue driving at 35 MPH and pulled into a fire station. The contact turned off the vehicle; however, the vehicle failed to restart. The contact was able to jumpstart the vehicle with assistance. The contact then drove to her residence. The vehicle was taken to the dealer the following day. The dealer informed the contact that an oil change needed to be performed in order to diagnose the vehicle. Upon completing the oil change, the dealer diagnosed that oil was leaking into the engine and that the engine might need to be replaced. The alternator, the oil pump belt, and the twin-turbo were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the power train Extended Warranty had expired. The failure mileage was approximately 62,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11513204March 22, 2023
ENGINE, POWER TRAIN
The contact owns a 2019 Ford Ecosport. The contact stated while driving approximately 60 MPH, the "check engine" warning light illuminated, and the vehicle started losing motive power. The contact attempted to depress the accelerator pedal and the vehicle failed to respond. The contact steered the vehicle to the side of the highway and then the vehicle stalled. The contact stated that the power steering, brakes, and instrument panel remained operable. The contact stopped the vehicle and shifted into park(P). The contact made several attempts to restart the vehicle however, the vehicle failed to start. The contact stated that the gear shift lever remained in park (P) while attempting to shift and restart the vehicle in neutral(N). The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512415March 17, 2023
ENGINE
I was driving when my oil light came on. I traveled approximately 6 miles and stopped. I checked my oil and still had some in the reserve so I traveled on. I called a repair shop and was on my way there when my engine light came on and i lost power. Now I am being told i have to replace my engine. It only has 64K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512429March 17, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at various speeds, the vehicle was jerking with the "Reduce Engine Power" message and wrench warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the thermostat housing and engine block thermostat needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511957March 15, 2023
POWER TRAIN, ENGINE
Car started making a loud knocking noise and the check engine light came on. We had it towed to a mechanic and was told the oil pump belt was bad and caused the engine to go bad. We had to pay for a new engine and new oil pump belt. We were told that if this would have went out when he was on the freeway the car would have just stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511755March 14, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Ecosport. The contact stated when he started the vehicle the "low oil pressure" light was illuminated. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the engine needed to be replaced due to a failure of the oil pump. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and became aware that there were numerous complaints on the NHTSA website about the "low oil pressure" failure and subsequent engine damage. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511781March 14, 2023
POWER TRAIN
The contact owned a 2018 Ford Ecosport. The contact stated while the vehicle was parked, the vehicle rolled down the hill and backed into a tree. No one was injured. A police report was filed. The vehicle was deemed totally lost by the insurance company. The manufacturer was contacted, and a case was filed and advised to contact NHTSA and file a complaint. The failure mileage was 31,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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