Ford Ecosport Complaints

1,865 consumer complaints on file.

#11531428July 10, 2023
ENGINE
Complete engine failure caused by Failure of the Engine Oil Pump tensioner belt with no warning. Complete engine replacement required. Failed on hiughway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531065July 8, 2023
ENGINE, ELECTRICAL SYSTEM
In July 7, 2023 driving on the highway. My 2018 Ford Ecosport SE had the low oil pressure sensor come while driving 75mph. The car instantly lost power, I couldn’t speed up to move over. My car died and wasn’t able to restart. Upon doing research online I’m seeing there have been MANY of these ecosport issues with 2018 and 2019 models and Ford isn’t recalling or fixing this issue. We the consumer NEEDS HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529569June 29, 2023
ENGINE
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently jerked, and the engine seized. The vehicle was towed to the dealer and diagnosed with fuel injection failure and metal shavings inside the engine. The engine was replaced, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529584June 29, 2023
UNKNOWN OR OTHER
The car will suddenly slow down. I will be going 65 miles an hour then the car will slow down to 30 miles an hour when attempting to speed up the car will start jerking and the engine will rev, but the car will not go any faster. Then the car will jolt forward unexpectedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529271June 28, 2023
ENGINE
Low engine oil pressure. Popped up on my dash along with check engine light and oil light. Once I took it to the dealer the told me I need a new engine. I seen you guys have already issued a statement for this issue with my make and year produced… the statement said anything build before April 2019. I bought my car in January of 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528480June 23, 2023
ENGINE, UNKNOWN OR OTHER
Engine was broked. Caused for the oil presure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528160June 21, 2023
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that the failure could not be duplicated. The contact stated that while driving 35 MPH, the low oil pressure warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the long block and the turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as there were no records that the vehicle was previously serviced at the dealer due to stalling. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528207June 21, 2023
AIR BAGS, POWER TRAIN, SEAT BELTS
car failed to accelerate then lost power then stopped running. my app gave me these messages occupant classification system module is present but not configured, airbag warning is on due to electrical issue with vehicle and poertrain malfunctio powertrain fault. After turning the car off an disabling auto start stop the vehicle got me home. but due to the airbag issue my app advised me to not drive the vehicle. 2 months ago the auto start stop failed to restart and car would not automatically recrank. i usually turn auto start stop off due to the failure to auto restart. I did not disable the auto start stop today until i had had ghe acceleration and power failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527752June 19, 2023
FUEL/PROPULSION SYSTEM
Hello, This is my first recall complaint so I will do my best the Dashboard light is on indicating low oil pressure along with the engine light as well. After researching this issue, with my 2018 Ford Eco, sport. I have also read a lots of complaints from online website including YouTube videos from customers and mechanic Indicates that this is an ongoing problem for this year, make and model of vehicle. This is a very expensive part to replace a long with the hours of labor Involve With this repair $1500-$2000 later. My mechanic also indicates this is an ongoing problem after just having a vehicle a few years, the belt will break and get stuck in the oil pump were it will have trouble getting pressure where this parts will have to be replace along with a few other small parts that goes with it and if you’re lucky like myself you’re car won’t catch on fire in the process or at least that is what mechanics are talking about online about this particular issue. Mechanics are also saying that this is a poor design on Fords behalf with the belt, breaking. I checked for a recall on this problem could not find one. I’m hoping that you will see that this issue needs to be considered a recall because $1500 to $2000 is a lot of money for someone like myself that is broke and has nothing to their name but one car made by Ford motor company and someone like myself that is living paycheck to paycheck. If you need more information please contact me anytime [XXX] or [XXX] Thank you so much for your time INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527413June 16, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
It began with having issues with power window sometimes not going up or down, then I started to have problems with the compass on the car always pointing north, then the car lost access to bluetooth and the sync 3 system refused to update. From there the issue with the radio not coming on started and was advised to do master reset, soft reset, then hard reset. Did this multiple times and now the display no longer comes on at all. I have lost the ability of my rear camera, cannot use USB ports and 12v. I have no access to radio, bluetooth, carplay of any kind, went to the dealer about it and they said the APIM module is bad and it will cost around $4,000 to replace. That is ridiculous. This car has been nothing but trouble since about 2 weeks after the warranty expired. I cannot afford to get the thing repaired and am too underwater on the loan to trade it in for a new car. I will never buy a ford again and I've been buying cars from ford for 13 years. This issue needs to have a recall because I have read thousands of reviews about this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526694June 12, 2023
ENGINE
I was driving on Hwy 146 at a high rate of speed and my engine died. I almost crashed with the car behind me. It was a very scary situation and I thank God no one was hurt. Traveling at that rate of speed it was a miracle. I got my car over to the side of the road and had it towed to the closest mechanic. My car just got paid off in Feb and only had 58,000 miles on it. I thought it would be something small. I received a ph call from the mechanic saying I need a new engine that the oil pump went out and threw stuff through the engine. I had it towed over to Mac Haik Ford in Pasadena for a second opinion and they said the same thing. I have read through this site and many many people have experienced the same problem. The dealership was well aware of the issue and so was Ford when I called them. Is it going to take someone to die to get this recalled. If anyone is interested in a class action feel free to call me [XXX]. There should not be this kind of problem with an issue that is so well know and Ford has not had to correct it. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526254June 9, 2023
ENGINE
On my way to work as a travel nurse in another state from home, my car had an engine oil pressure light come on. It was the dark hours of the morning and I wasn't sure what it meant so I looked for the next place to stop safely. Not even five minutes later, I heard a large bang, almost like a gunfire sound, and large billows of smoke came from the front part of the car. My car handling went out and I lost complete control of the car and it started to skid. I gripped the steering wheel as a way to turn into my skid to steady the car until it came to a stop. Luckily there was no one on the road and I avoided a crash. After sending it to the Ford dealer, I found out a few weeks later that the car needed a total engine replacement which astounded me on a car that had less than 32,000 miles. My car is under warranty and I had just did an oil change and 21 point inspection two months before which was checked out good and it was not due for another couple hundred miles. I am now fighting with Ford to address this issue as I now know this is a common problem with the Ford 1.0L Ecoboost Engines. The car is getting the Engine replaced (a band-aid fix to a open, bleeding wound) but it doesn't help the fact that this is an unsafe vehicle and can happen again. When, not if, that happens, safety is a huge issue as I almost crashed the car the first time. Unfortunately, my state of Florida will not buy this car back as I have owned it for over the two years, however, I still owe money on it and have no choice to keep it until I can trade it in. Ford and the NHTSA needs to address the safety issues with this vehicle. The next person that this happens too (could be me again) might not be so lucky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525576June 6, 2023
ENGINE
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The alert sounded indicating that the oil pressure low warning light and the check engine warning light were illuminated. Several unknown warning lights then illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that metal shavings were found in the oil and that the engine needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The manufacturer was notified of the failure and the contact was provided a case number and then transferred to the NHTSA Hotline. The failure mileage was approximately 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524459May 30, 2023
ENGINE
Just got an oil change on 5/4/23, on 5/23/23 the low oil pressure notification came on. The car almost immediately stalled out and cut itself off and will not cut back on. Had it towed to the company that performed my oil change and they informed me that it appears to be a problem related to the oil pump that I would need to speak to Ford about. I called Ford who informed me that there was no current recall for this type of issue but that I could have the car brought to them to be looked at. Looking online and it seems like it’s a major problem in this particular car, not sure why I should have to pay out of pocket for a known issue in these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524523May 30, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I purchased the 2020 Ford Ecosport in July 2022 from bulter Ford in milledgville ga I have been having problems with the car barely pulling up a hill when driving and I can feel the car jerking while driving feeling like it's going to cut off in the road I have been to the bulter shop 5 times and nothing is working it is still doing the same thing they say they can't find anything wrong I have not had a good ride out of the 8 month I have had the car I need help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522388May 16, 2023
ENGINE
*My 2018 Ford EcoSport’s entire engine needed to be replaced at 65,000 miles.* In June of 2022, I was turning right onto a busy road. During my acceleration, out of nowhere, I heard a loud bang, and my entire dash lit up with lights. I quickly pulled over and called for a tow. I towed my car to a certified Ford dealership. They diagnosed my car with an oil pressure problem, and that to fix it, they needed to replace my entire engine. This is just one of MANY issues I have had with this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522034May 15, 2023
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR
The contact owns a 2020 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The vehicle was taken to the dealer, where the MAP (Manifold Absolute Pressure) sensor was cleaned and the air filter was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 21,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521484May 11, 2023
ENGINE
I was driving at 35 mph when the low engine oil pressure indicator came on and stayed on for approximately 15 seconds. When it shut off, the engine started a banging noise and lost engine power. It was towed to the dealer and diagnosed with a blown engine because the oil pump failed. I was also informed by the dealer that this was the third 2018 Ford eco-sport to have this happen in the last five months. I had it towed to another automobile repair service center for a second opinion. They agreed with the dealer service department and informed me that they had done five of these engine replacements for the exact same problem in the last year. I was also informed by both the service manager at the dealership and the owner of the automotive service center , Ford motor company has been aware of this problem for a number of years. It cost me $6200 to replace the engine. I am 65 years old and now I have to work to pay this engine off. Instead of being able to finally retire, I have to pay for Ford motor companies defective engine that they have been acutely aware of for years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521343May 10, 2023
ENGINE
The contact owns a 2018 Ford Ecosport. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power, and the engine started to misfire. The contact stated that the fuel injection system warning light was illuminated. The contact was able to reach her destination however, the vehicle would not restart. The contact was concerned about driving the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed; however, the mechanic could not duplicate the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521140May 9, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Ecosport. The contact stated while driving at various speeds, the vehicle began to jerk and stalled. There was no warning light illuminated. The contact veered to the side of the road. The contact restarted the vehicle and continued driving; however, the failure recurred several times while driving, and the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The engine was replaced; however, the failure recurred two years later. The contact stated that while driving at an undisclosed speed, the vehicle sputtered. An unknown warning light was illuminated. The contact was able to drive to the nearby residence; however, the failure recurred significantly while starting the vehicle the next morning. The vehicle was taken to the dealer, where it failed to restart. The dealer diagnosed that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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