Ford Ecosport Complaints

1,865 consumer complaints on file.

#11546210September 24, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Almost a year ago while driving the car it would just cut off. I took it to Ford and they stated I needed a new valve. I got the car repaired it was about 450$. Months later the car begin to do the same thing again and it cut off on me while turning onto a street. That time it would not restart and I got it towed. After getting it fixed again like 2 months later the car started to knock after I got my oil change. Took it to a mechanic and they said the oil wasn’t coming all the way up. I took the car to Ford and they said I would need a new engine because at some point my fuel pump started going out without me knowing. Ford expects me to pay 7000$ for a new engine on a 2020 car that I’m still paying a car note on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546231September 24, 2023
ENGINE
My oil pump and check engine light came on, experienced loss of power, and rough riding. I took to ford dealership in dover Delaware and they told me the oil pump failed and I need a new engine.. my car only has 103000 miles on it. I just bought this car 1 year ago and still owe on it. Also they report that I need a new catalytic converter and the flex pipe. My car is available for inspection however I have no choice but to let them repossess it I can’t afford to pay for a car I can’t use, nor can I afford the repair bill of 10,000. I’m out of a car now and have no transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546238September 24, 2023
ENGINE
On 9/17/2023, I was driving on the interstate when I got a notification telling me low engine oil pressure. After that, my car essentially shut off. I could no longer accelerate and had to carefully maneuver to the right side of the interstate so I could pull over. After being towed to the Cavalier Ford Chesapeake Square dealership, I was notified that my oil pump belt tensioner had failed. The service technician working on the vehicle stated he immediately knew the issue upon starting the vehicle. In June/July 2023, I received the same notification and was told it was a sensor that needed to be replaced. We are unsure if the two incidents are related. As of 9/24/2023 the vehicle is at Cavalier Ford Chesapeake Square waiting for the engine to be replaced .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546270September 24, 2023
ENGINE
On July 14, 2023 at about 1:30 PM Central time, I was driving my 2018 Ford EcoSport on I-435 in the Kansas City metropolitan area when my oil warning light illuminated, and the vehicle lost almost all power. I immediately pulled off the highway and turned off my engine. I turned the engine back on to move further off the highway for my safety. When I restarted the engine, it made loud "clanking" noises. I had the vehicle towed to my local certified mechanic who diagnosed the problem as a "total engine failure", I paid to have a new, Ford Motor Company crate engine installed in the vehicle. Once the new engine was installed, my mechanic found that the turbocharger had also been damaged. I paid to have to have the turbo replaced to return the car to its original operating condition. Please note that on the repair bill, the mechanic erroneously listed my sister and father's name on the invoice, I've also attached a copy of the Missouri vehicle registration listing me as the lawful owner. Of note, the engine I had installed was actually the second one ordered by my mechanic, the local dealer cancelled the original shipment because that engine was also at risk for the same type of catastrophic failure. The second engine ordered was alleged to be an upgraded one that was not subject to the oil pump failure concerns. The shipping dealer would not tell my mechanic what the exact issue was with the Ford 1L I-3 turbo engine. I do have a repair bill for the engine and turbo replacement costs. I contacted Ford Motor Company to ask for compensation to reimburse me for the cost of the engine and turbo replacement, I have not received a reply. On September 12, 2023 I sold the EcoSport to a local dealer as I no longer felt the vehicle was safe to operate. Prior to the engine losing power and the oil warning light illuminating, there were no symptoms of an impending engine failure. In fact, I had the oil changed using OEM parts just a few days prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546282September 24, 2023
ENGINE, UNKNOWN OR OTHER
Was driving down highway at 65 MPH, low oil pressure message popped up on the dash and car slowed down. Got pulled over and shut car off. Checked oil and there was oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546140September 23, 2023
ENGINE
Oil pump pulley failure resulting in loss of oil pressure while driving and causing catastrophic engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546159September 23, 2023
ENGINE
The oil pump failure lead to complete engine failure without any warning while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546170September 23, 2023
SERVICE BRAKES, ENGINE, POWER TRAIN
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546111September 22, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546117September 22, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546042September 22, 2023
ENGINE
The contact owns a 2020 Ford EcoSport. The contact stated that while the vehicle was idling, the vehicle stalled with the check engine warning light illuminated. On another occasion, while driving at an undisclosed speed, the RPM fell, and the vehicle stalled. The contact was able to restart the vehicle. The contact stated that occasionally, several attempts were needed to start the vehicle. The contact stated that the instrument panel displayed a message that the emissions control system had detected a restricted fuel vapor tube. The contact took the vehicle to the dealer who replaced the engine however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546052September 22, 2023
ENGINE
The oil pump belt tensioner locked up and caused an oil pump failure. The low oil pressure light was the only indication of a problem. I had the car toed to a Ford dealer. The extended warranty paid for most of the repair. I had to pay about $300 out of pocket and was without a vehicle for about three weeks due to having to fight with warranty company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546104September 22, 2023
ENGINE, POWER TRAIN
Oil pump failure causing power loss and damage to engine and transmission, causing both to need to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545638September 20, 2023
ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed and attempting to slow down, there was an abnormal sound coming from the engine compartment before the vehicle lost motive power and stalled. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to SSM 48093. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 54,600. The contact stated he is being charged $7500 for a new engine because the warranty for the vehicle expired a couple of months previous and leaving his daughter stranded on the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545690September 20, 2023
ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, and the vehicle lost motive power. The contact stated that the accelerator pedal was depressed to the floorboard however, the vehicle struggled to reach 40 MPH while driving. The low oil pressure warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545232September 18, 2023
ENGINE
I was driving on the highway on July 18, 2023 and had engine failure. The car made a thump as if engine collapsed and there was fire under the car - 2020 Ford Ecosport. The car was towed to Ford dealer (Waynesville NC) and was declared a total loss by Geico Insurance and Ford Mechanic Dept. The manager said these cars have a problem with oil pump failure and the result is engine failure. Car was towed to junkyard and next day Geico changed their mind from their responsibility of total loss. Geico said it's all over the internet the oil pump failure issue with this vehicle, and that is it the responsiblity of Ford to fix or total vehicle. At this time no one is taking responsiblity to pay off lease nor to fix the problem. Car is sitting in front yard without being able to move as it has a hole in engine with damages from incident and whatever Ford mechanics did and junkyard.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11544076September 12, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 65 MPH, the oil pressure warning light illuminated. The engine reduced power warning light was also illuminated. The vehicle decelerated to 5 MPH and the contact was able to pull over. The driver allowed the vehicle to cool down. The vehicle was restated; however, the warning lights remained illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544092September 12, 2023
ENGINE
Oil pressure light came on and immediately the engine was blown. it has been at the dealership for 4 months now, they replaced the engine, then it was the throttle. now it is something else. Obviously, this car is not repairable and this and all cars like it should have a recall. there are WAY TOO MANY with this issue to ignore this any longer. there have even been class action lawsuits.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543814September 11, 2023
ENGINE
The contact owns a 2020 Ford Ecosport. The contact stated while driving 60 MPH, there was an abnormal sound coming from the vehicle and the oil pressure warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the oil pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 71,964.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543886September 11, 2023
ENGINE
On July 7th, 2023 I went to my Ford dealership to get my standard oil change for my 2019 Ford Ecosport. While doing regular inspections during that visit I was notified that I had a cracked oil pan and was told that it was not a major issue at the time but should get it repaired. On July 28, 2023 I went to get my standard state inspection. Before the car was inspected I specifically asked if the oil pan would need to be fixed prior to inspection as I had noticed that my engine light came on but then shut off after a day or two. I was told the oil pan would not fail my inspection and was given a passing review. On September 10th, 2023 I was driving back from vacation, two hours from my home, when, while on the highway, my low engine oil pressure light came on and my car started to kick back and lose power. I was luckily able to eventually pull over somewhere safe but the car was no longer drivable as I could not accelerate and the brakes began to fail. I had to have it towed back to my home dealership for inspection. It is currently being looked at. After brief research I have read several other reports regarding my 2019 Ford Ecosport and engine failure. My car was bought brand new, I’ve only had it for 4 years and has 72,000 miles on it when the incident occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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