Ford Ecosport Complaints

1,865 consumer complaints on file.

#11549874October 13, 2023
POWER TRAIN, ENGINE
Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549880October 13, 2023
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549518October 12, 2023
ENGINE
Was driving my vehicle 2020 Ford EcoSport, engine blew due to oil pump being internally belt driven and submersed in oil. It caused the belt to decay and plug my uptake which brings oil to the top of the engine. Paid for a tow to the nearest dealership after my vehicle failed driving 75 on an interstate down a mountain to Phoenix AZ. Lights went off and a low oil pressure light came on and the vehicle and in to limp mode and would not accelerate. It took the dealer a month to figure out and resolve my issue but over 2 months to get my car repaired and back to me. Ford accepted some responsibility and assisted in laying 60% of a $7,000 bill. This happened 2/8/2023. Got my car back end of April 2023 and within in the first month check engine light returned. Brought it to a dealer in Flagstaff AZ and discovered a sensor had gone bad (cam shaft sensor) and I paid over $209 for that to be completed and the previous dealer reinstalled my subframe incorrectly when they replaced the engine. Fast forward to yesterday 10/10/23 and I’m in my car with my new engine with less than 10,000 miles on it. I try to accelerate to highway speeds and check engine light comes on with a “see manual message” and it goes in to limp mode with no way to accelerate. I safely drove it 2 miles to the nearest Ford dealer in Lake Havasu AZ and was informed that my engine was blown once again due to a failed oil pump. I still owe on this car and it’s cost me so much money in repairs and rental cars and I’m going belly up financially because of it: huge safety issue and a terribly flawed engine design. It should never have been sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549544October 12, 2023
ENGINE
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine and low oil pressure warning lights illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with an engine failure. The engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549173October 10, 2023
ENGINE
Going 55 mph down a local 2 lane road, I received a low oil pressure warning followed by loud knocking of the engine. I had to stop the car and have it towed home. Car has 76,000 miles on it and the oil level is perfect. Dealership blames oil pump failure, resulting in a new engine. Seems to be a reoccurring issue with the EcoSports
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549210October 10, 2023
POWER TRAIN
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed and going downhill, she briefly felt the vehicle jerk. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548940October 9, 2023
ENGINE
Engine blown while driving on freeway with child. No prior error lights on dash. Mechanic stated due to internal failure of oil belt, which frayed and exploded into engine. Car received all regular required maintenance & was inspected at oil change 60 days ago with no issues reported. Have diagnostic stating manufacturing failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549066October 9, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549069October 9, 2023
ENGINE
The car completely shut off while I was driving. I was on the road when it shut down which put me and others at risk who were behind me in traffic. The car was towed to the ford dealership. They have called and confirmed that it needs a new engine. No warning lights were on prior to the vehicle stopping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549087October 9, 2023
ENGINE
Low oil pressure light came on within minutes before total engine failure. This happened almost 1 month ago and is currently at an independent service contractor being repaired, requiring total engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548991October 9, 2023
ENGINE
Engine failure on a 2021 model had to replace engine with only 66,000 miles on a new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548773October 7, 2023
ENGINE
I was driving suddenly car lost power made a sound stopped and turned off Put car on park and when I tried to start car wouldn’t start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548702October 6, 2023
ENGINE
In November of 2022 I experienced engine failure by coolant getting into the cylinders. Two weeks after oil change. Finally in January 2023 it was replaced. It wasn't under warranty. FORD Assisted in paying partially for repairs. July I started having problems again. After multiple trips and misdiagnosis, the same problem. As of today its been in shop over 30 days.They are replacing the top of the engine and it hasn't lasted a year. The car has dangerously just quit running while driving. This is an ecoboost 1.0 EcoSport. I feel it should be included in the investigation that nhtsa is already doing on the other ecoboost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548418October 5, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated that while his son was driving approximately 75 MPH, the vehicle began to hesitate upon depression of the accelerator pedal with the oil warning light illuminated. The contact stated that an abnormal, clanking sound was coming from the vehicle. The contact’s son was able to coast the vehicle off the highway. Due to the failure, the vehicle was towed to a dealer where the technician discovered metal shavings in the engine. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Action Number: PE23015 (Engine and Engine Cooling) which he linked to the vehicle failure. The engine was replaced, and the vehicle was repaired. The failure mileage was 68,028.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548506October 5, 2023
ENGINE
While driving from Texas to Florida engine warning lights came on. We pulled over and the car died. Had it towed to Ford dealership and was told the oil pump tensioner broke and engine needed to be replaced for $5000. This also added 2 extra days to the trip, charges for a rental, and the cost of having the car shipped after it was repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548218October 4, 2023
ENGINE
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle would not accelerate. The low engine oil pressure, check engine light, and manual warning lights were illuminated. The contact stated that the brakes were also inoperable. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed oil pump which caused significant engine damage in the long block. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548257October 4, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact stated that when the vehicle was started, the contact became aware that the low oil pressure and check engine warning lights were illuminated. The contact stated allowed the vehicle to run for approximately 10 minutes waiting for the lights to turn off however, the lights remained illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the oil pump needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Action Number: PE23015 - Oil Pump Failure (Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548305October 4, 2023
UNKNOWN OR OTHER
Engine failure I can't afford to pay ford to fix it for 7500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547900October 3, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Loss of engine oil pressure at highway speed causing engine and turbo failure. Vehicle is being repaired at dealer under warranty but it has been months and I’ve had no assistance with a vehicle replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547953October 3, 2023
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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