Ford Ecosport Complaints

1,865 consumer complaints on file.

#11551068October 20, 2023
ENGINE, UNKNOWN OR OTHER
-Oil pump failed causing complete engine and turbo failure. It can be inspected. - I was driving at interstate speed in traffic on the interstate and the engine lost power. - Independent service center looked at it and suspected oil pump as issue and sent it to ford dealer and they confirmed oil pump failed and caused total engine and turbo failure. - Ford Dealer has inspected - after the failure occurred, the low oil pressure light came on. after adding oil and restarting the engine, the light remained on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550745October 19, 2023
ENGINE
I own the 2018 Ford Ecosport 1.0 lt. engine with Ecoboost engine I was 100 miles from home on a business trip when the low oil pressure warning came on with chimes alerting me about the low oil pressure. The notice and chimes remained until I stopped. I've never seen this warning before and nor have I had any problems whatsoever in the 3 years I've owned it. While waiting for a tow back to my home, I looked up some info and found that Ford knew about the oil pressure/oil pump problems and chose to do nothing about it. Luckily I was able to pull over fairly quickly but if I hadn't been able to, I was on a very busy freeway and a mountain pass that could have resulted in a much worse situation like some of the other reports of this issue in their Ecosport. Once home, I had it serviced by a AAA endorsed automotive shop and they determined that the oil pump failed causing the low oil pressure and is basically not replaceable. My engine and my vehicle are totaled. You would only be able to replace the faulty oil pump with the same pump since this is what they use in this vehicle. It's just wrong that Ford knew about this and continues to sell this vehicle. I also can't afford another car. I'd just paid this one off and I loved it. They should pay me for my loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550816October 19, 2023
ENGINE, POWER TRAIN
In late August 2023 my wife and I were driving her 2018 Ford Ecosport SE down one of our local highways at approximately 70mph. Without any warning the low engine oil pressure light came on and the car alerted to low oil pressure. The vehicle suddenly slowed down and would not travel any faster than 20mph in an instant. I was able to pull safely to a side road about .5 miles from where it initially happened. It was a very hot August day and my 18 month old was in the back of the vehicle. When I parked the vehicle it shut off and never turned on again. We waited for upwards of 2 hours on a tow truck while thankfully we were able to get our child into a cool car after about 45 minutes of waiting for someone to get to us. I had the vehicle towed to the dealership where we bought the car new in 2019. The vehicle at the time of incident had just over 70,000 miles. Upon diagnosis Ford stated there was some type of failure that the suggested repair would be a long block assembly 6006 and turbocharger. This service would cost $7,464.61 but they could not do it because the replacement engine is on backorder with no estimated time of when one would be available. We have since had to have the vehicle towed several times back to our place where it sits just waiting to decide what to do with it and have been forced to purchase a new vehicle since. I have noticed after this happening that I am not the only one that has experienced this problem and that it is a known issue and has been for years. One of the remarks I received from a Ford employee is "you should not have bought a throw away car".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550846October 19, 2023
ENGINE
Oil pressure failure on highway. Loss of speed and power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550873October 19, 2023
ENGINE
In August 2023 we were driving our 2018 Ford Ecosport (with a little over only 45,000 miles) in town and the check engine light came on following the check oil light. We instantly headed to a mechanic and paid for a diagnostic. The mechanic told us that there were metal shavings in the oil and the remedy is to have an engine replacement. We drove back home. The following day, we headed to the local Ford dealership to see what we could do to get it fixed and file a complaint with them. On our way there, we were in a 50mph zone and we the power of the vehicle lessened a lot (from 50mph to 10-15mph and the RPM was 4,000 on a two lane road (we were on an overpass where we could not even pull over and we had 3 autistic children in the back seat. Midway across the overpass, We lost power completely. The engine was gone. We BARELY coasted off of the overpass, to where we had to run a Yield traffic sign and almost collided with another vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550889October 19, 2023
ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 3 MPH, the vehicle independently stopped. The contact was able to pull to the side of the road. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty engine oil pump drive belt. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 87,745.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550922October 19, 2023
ENGINE
The low engine oil pressure light came on and within seconds the entire car lost acceleration. This car only has 54,000 miles on it and has always had regular maintenance. Ford made a lemon engine and is refusing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550543October 18, 2023
POWER TRAIN, ENGINE
Vehicle began making strange noise and losing power while driving, thankfully a few feet from daughter’s home. Made it to driveway, made loud noise and lost all power and control of vehicle. My vehicle had recently been serviced and there were no warnings that this would happen. No lights came on to indicate that there was about to be a problem. I had just left a major hwy (441) where speeds average 70 mph and there are a lot of log trucks and transit vehicles. Ford agreed to pay a portion of the repair but it took 3 months and my vehicle isn’t the same since picking it up Friday 10/13:23. I feel I paid a lot of money to replace an engine that was nowhere near the end of its mechanical lifespan. I had to refinance my car in order to do loan for the repair which caused me a loan fee and will result in more interest. It is my understanding that a service bulletin was issued on this problem but Ford took no effort to warn us of the danger or repair ahead of time before it cost us thousands of dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550580October 18, 2023
ENGINE, POWER TRAIN
2019 ford ecosport with around 48000 miles on it. Driving a trip of 40 miles within 20 miles of the trip the low oil pressure notification comes on. At the same time the car begins to loss power and we pull over to the side of the road. Take the car the the local ford dealership the concluded it was the oil pump and the engine needs to be replaced. Due to national back order I have been out of a car for a month with no eta on when this issue will be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550581October 18, 2023
ENGINE
On October 11th my wife’s EcoSport showed a check engine light, so we started to head towards David McDavid’s service. En route, the oil pressure light came on and the car died in the middle of the road right as schools were getting out. A White Settlement Police Officer kindly helped me push the car out of the middle of the road and it was towed to David McDavid Ford. The dealership confirmed that the engine had died as a result of failed oil pressure. We take care of our cars (spending about $1200 annually per vehicle) and for this to happen on a 2018 vehicle is greatly concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550684October 18, 2023
ENGINE
My girlfriend was driving and all of a sudden the low oil pressure sensor goes off on the dashboard, and the car starts shaking violently from the engine. After towing the vehicle to our local mechanic, they confirmed that this was an engine problem due to issues surrounding the oil pump in these vehicles. We towed the vehicle a second time to ford to have the engine replaced. This is apparently a known issue among 2018-2019 Ford EcoSports with the 1.0 L engine that leads to oil pump failure and destroys the engine. The dealer also found this issue and is covering it under warranty, but this was a serious safety hazard as it occurred while my girlfriend was driving home, and could’ve easily caused an accident on the busy road she was driving on. There are a multitude of reports of this same thing happening to hundreds of others online. The recall for this engine must be issued sooner rather than later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550718October 18, 2023
ENGINE
While driving on the highway, my car stopped on the road. When I was able to get it to restart, the low pressure oil lights came on, and the engine light came on. I drove my car home. I had it towed to Ford where they have said the oil belt caused the engine to fail. They say it needs a new engine. Cost will be 7300 dollars approximately. The car as about 70,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550361October 17, 2023
ENGINE
my daughter was driving her car when it started shacking and then shut off on her in the middle of the road. some people helped her push the care out of the road onto the side. the car was towed to the repair shop and they told us that the oil pump had failed and the engine needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550388October 17, 2023
ENGINE
While driving, my engine suddenly started straining, would not accelerate beyond 45 mph and the low oil pressure light came on. Our speed would not exceed 45 mph and since we were on the interstate we were almost hit from behind by several vehicles before we could get pulled off the road. We immediately checked the oil level, which we discovered was not low and we could not visibly see any other issues that would cause this issue. We continued to drive the vehicle approximately 20 miles to home via the interstate with our emergency flashers on. We took it to a Ford dealer where we were informed the engine oil pump belt tension had failed and the repair cost was $6,100. It appears this is a known defect in the 2019 Ford EcoSport, 1.0L EcoBoost engine with at least five Technical Service Bulletins (TSB) being issued, the first on July 22, 2019, prior to our purchasing this vehicle. The TSB states if the defective part breaks/fails it could result in engine failure requiring engine replacement. For should have never sold this vehicle to us knowing this issue existed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550391October 17, 2023
ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated that after stopping at a stop light, the light turned green and the accelerator pedal was depressed; however, the vehicle lost motive power. The contact was able to restart the vehicle and drive the vehicle to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550264October 16, 2023
ENGINE, FUEL/PROPULSION SYSTEM
My vehicle suddenly lost power while I was on the interstate in the middle of heavy traffic. The message on the screen said low oil pressure. I managed to get out of traffic and exited the highway as soon as I could. I managed to get back to town before the vehicle stopped. I had to have it towed to my house and then to the dealer to look at it. Fortunately I was not injured but I could very easily have been. The dealership claims to have done an analysis on the vehicle and says the motor needs to be replaced. However, they have yet to give me a printed report that states what is wrong. I have been told there is a defect that allows oil to saturate the motor and that is why it died. My vehicle only has 55,465.4 miles on it and this should not have happened. The fact that there are so many other people that I have talked to and there are many reports on the internet from others who have had to replace motors that are so expensive because there is apparently no way to fix the defect other than replacing the entire motor. Every time I talk to the dealership they keep raising the cost of the repair and they also tried to give me a copy of someone else's repair and told me it was the same as mine, but they can't seem to locate the analysis that they said they did on mine. They did tell me at one point that they have had a lot of vehicles like mine with this same problem. I have not had the vehicle repaired because I can not afford it and I keep getting different stories from the dealer. I also contacted Ford Motor Company about the car but they will not return my call.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550094October 16, 2023
ENGINE
I was driving to Temecula and hot a notification on my dash that said ‘Engine Oil Pressure Low’. I was worried so I found an oil change place close by and pulled off the freeway, but then I noticed the car wasn’t accelerating, my foot was flat down on the accelerator and it was crawling along the road. SO I pulled over to the side and that was it, it wouldn’t go on again. All of the accessories still worked, but it absolutely wouldn’t turn on. It was towed to a local repair shop. I was told the engine had 'seized' and needed to be replaced. I've only done 42k miles and bought it 2nd hand 2 years ago. I've only done 10k miles since then, surely at 42k miles the engine shouldn't need to be replaced. Ford said their warranty only goes to 5 years so there's nothing they can do to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549952October 14, 2023
UNKNOWN OR OTHER, POWER TRAIN
My 2020 Ecosport with 25k needed the rear differential replaced because the clutch coupling locked causing a grinding noise in the rear. The car was unsafe to drive and the rear axle assembly needed replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549989October 14, 2023
ENGINE, POWER TRAIN
I was driving when my car started to make an extremely loud noise. The noise sounded like metal clanking together. Not to long after the noise started (same day) a low engine oil pressure warning appeared on my dashboard. After taking the car to Ford for a diagnostic I was told I’d need an $8,000 engine due to the oil pump failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549788October 13, 2023
ENGINE
On 10/01/2023 I was on my way to the airport with my son all of a sudden as I was driving the low engine oil pressure warning light came on!! Before this never had any other lights come on No other issues kept my car well maintained Now my car is at a shop because the engine is locked up. Just bought this car From a used car dealership in Jan 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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