Ford Ecosport Complaints

1,865 consumer complaints on file.

#11560077December 14, 2023
ENGINE
The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 35 MPH, the low oil pressure warning light illuminated, and the vehicle started to lose motive power. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced due to the oil pump failing and the belt being loosened which caused engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560189December 14, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Oil flow light came on and I went to Walmart to have oil changed and to make sure oil filter was good. went to leave Walmart and oil flow light came on again. they took back in to take another look at it and could find anything noticeable. I was then told I should take it to a mechanic cause to him it seemed like the fuel pump wasn't flowing oil properly. I started home and while on the interstate I started smelling gas and the car started making a very loud whistling noise, like a teacup whistle. I was going 70mph and all of a sudden, the car jerked and quickly went to 30mph with all lights coming on. Had a tractor and trailer quickly coming upon me that had to serve to the next lane to keep from hitting me and almost hitting yet another car in that lane. Could get the car to get up past 30mph so I pulled off to the side of the road and once coming to a complete stop vehicle shut off and wouldn't restart. Had vehicle towed to a garage where I was informed that I need a engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560202December 14, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the low oil pressure warning light and the check engine warning light illuminated. Additionally, the vehicle stalled. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump belt had failed, and there were metal shavings in the engine due to rod bearing damage. The mechanic replaced the oil pump; however, the failure persisted. The vehicle remained at the independent mechanic for further diagnostic tests. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 32,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559904December 13, 2023
ENGINE
My car is at Ford getting a new engine due to a faulty oil pump. I know there’s a class action suit against Ford for this same issue. My car is a 2018 Ford EcoSport with 22,000 miles. This shouldn’t happen with only 22,000. This is costing me $8600.00 which is crazy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559908December 13, 2023
ENGINE, POWER TRAIN
Oil Pressure loss, possible belt failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559925December 13, 2023
ENGINE
While driving out of state on highway with my children on 12/8/2023, oil light came on out of nowhere and no motor oil pressure warning came on. Car started losing power immediately and I had to pull off the road. Motor started knocking and I had to have the car towed to a local firestone as no ford dealers were open. There were no warning lamps on prior to this happening. We were stranded and had to have someone drive 2 hours to pick us up and rent a vehicle to get back to Texas. The ford dealership got the car on Monday, 12/11/2023, and is replacing the motor at their cost, but they told us that we have to go back to Tennessee to get a rental vehicle and we cannot do that. The motor is not going to ship until 12/27/2023 and as of today we are out of pocket over $1000 for this incident for food, lodging, rental car, tow and diagnostics and we have no car to drive. My children and I were left stranded for over 4 hours and were almost hit by a semi truck when my car started losing power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560019December 13, 2023
ENGINE
Engine oil pump failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559665December 12, 2023
ENGINE, POWER TRAIN
Lost power to my car. Took it to get look at and they told me oil pump pressure belt quit working and caused major engine problems. It tore up the engine as well as the turbo and now I need awhole new engine. I am now paying for a car that I can't drive. Ford told me they can't help me because my warranty just ran out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559798December 12, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I have purchased this vehicle in June 2019 and the engine went out while I was driving out of town on 07/02/2021; I have had to replace the engine and the turbo, I had to pay a tow of $340 to the nearest Ford dealership (Marietta, Ga-Gary Service Advisor.) They told me the belt jumped the internal valve timing in the engine. I had to call FORD CORPORATE to beg someone to help me replace the engine because I was at 60,101 miles and the warranty only covered engine repair up to 60K. I was able to get a case manager John Ashley (866-631-3788 ext 79212) and she was able to get ford to cover majority of the $6800 cost of the repairs which I had to wait till November 12 to pick up my car because they said since it was covid the engines and turbos were on back order. At that time I made a payment to Ford for 1875$ for my portion of the repairs. The Warranty that they gave after repairs was for 2 year which the date was 10/10/2023, the car as of 11/27/2023 is back in the shop with the same engine and turbo problem, this time there is oil leaking out of the engine and turbo which need to be replaced. The engine continues to go out while I am driving, it slows down while driving on the interstate and will not allow you to accelerate over 60 mph. There are never any warning lights that come on and my car has been Maintenace at dealerships with receipts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559811December 12, 2023
ENGINE, VEHICLE SPEED CONTROL, STEERING
A “ engine oil pressure” message popped up on the dashboard of the vehicle while I was driving. The vehicle won’t not accelerate fast enough to keep up with traffic and when it did accelerate it was impossible to slow it down. The engine is defective and failed in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559461December 11, 2023
POWER TRAIN, ENGINE
Oil pump failed causing engine to seize
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559491December 11, 2023
ENGINE
While on a 4 hour trip, after about two hours, the car suddenly started alerting "low engine oil pressure". I keep my car maintained, but thought perhaps there was a leak. I went got my oil changed, and still the alert was present. I reduced my speed to get to my closest relative. While getting off the interstate, the brakes malfunctioned. My car is a ford ecosport ecoboost. The ford dealership is saying the engine and the turbo have to be replaced. Once I researched online, I saw that I was not the only person this happened to. I could have died when those brakes malfunctioned. By the grace of God I made to my relative's and they towed my car from there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559527December 11, 2023
ENGINE
In December of 2021 my vehicle started to feel like it was "trying to die" for lack of a better words. On December 18th I took it to Firestone in Tulsa, Ok to have it check and the mechanic at the time told me to take it directly to Bill Knight Ford in Tulsa, Ok where it was purchased. On the way there the vehicle completely shut down while on the highway with every warning light coming on. It was left in a parking lot that night and was towed to Bill Knight the following Monday. They said there was a manufacturing issue with the engine and that it was known to Ford and that a new engine would need to be put in the vehicle. Not sure if this truly qualifies but was told there is a lawsuit pending because so many people have encountered this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559585December 11, 2023
ENGINE
THE LOW PRESSURE OIL LIGHT CAME ON AND THE VEH. SLOWED DOWN SUDDENLY, I TURNED ON THE FLASHERS TO ALERT THE VEH BEHIND ME THAT I WAS HAVING A MECHANICAL PROBLEM, THEN A RATTLING NOISE IN THE ENGINE, WE STOPPED VEH AND HAD IT TOWED TO THE FORD DEALER, AFTER THEIR INSPECTION THEY SAID THE OIL PUMP HAD STOPPED PUMPING CAUSE A BELT HAD FAILED INSIDE THE MOTOR. THEN QUOTED A $9000.00 DOLLAR REPAIR FOR A NEW MOTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559259December 9, 2023
ENGINE
At just over 5600 miles low oil pressure light came on while driving . Vehicle lost power and systems including brakes started failing. Managed to get safely off of road. Engine needs to be rebuilt. (barely still under warranty )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559123December 8, 2023
ENGINE AND ENGINE COOLING
The contact’s daughter in-law owns a 2018 Ford EcoSport. While driving approximately 60 MPH, the Low Oil message was displayed, and the engine shifted into "LIMP Mood" reducing the speed of the vehicle. The vehicle was later towed to the local dealer who diagnosed that the oil pump had failed causing permanent damage to the engine and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle had experienced the same failure listed in the NHTSA Action Number: PE23015 (Engine, Engine Cooling). The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559207December 8, 2023
ENGINE
Oil pump failure. Sounded like belt broke and no oil pressure light came on. Immediately cut off vehicle. Called Ford and they say $3500 or more to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559227December 8, 2023
ENGINE
Engine failed without ever showing a check engine light or any other warning. One day there was a rattle coming from the engine, so we took the car to the ford dealership. Then they told us that the oil pump failed and that the car needed a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558934December 7, 2023
ENGINE
Purchased the used car in June 2023 with 63k miles. Driving home to TX Nov 2023, low oil pressure outside Houston. Towed car to local Ford dealer. Was told the turbo failed damaging the engine. Bothe turbo & engine must be replaced est $6-7K to repair but over a month back order on engine. Had to rent a truck & tow my car back home to El Paso. Vehicle still not fixed due to cost and backlog on parts. After much research this is a known issue with Ford ecoboost models that they refuse to take responsibility for on the badly designed engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559064December 7, 2023
ENGINE
The vehicle had an intense loss of power and slowed down to a few miles per hour even with the gas pedal pushed down all the way. This put us in harms way until we could get out of the way of moving traffic. In a parking lot, the vehicle stopped and would not start. The engine light came on briefly before the event. The vehicle was towed to the dealer. The service department indicated that the engine was bad and a new one would be needed. The vehicle was held by the service department for about a month until another engine became available. The failed engine was then replaced. The service documentation indicated that there was debris in the failed engine. Due to the extended warranty in place, only the $100 deductible fee was paid. While we are grateful that we did not have to pay the full price for the repair, our main concern is the sudden failure of the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Ecosport